Intercontinental Hotels The Willard Washington D.C.

Great location, fantastic staff.

The place is beautiful, the room was amazing, and the staff very accommodating. I wanted a wheelchair for my mom, possibly, and they were immediately able to assist. I also arrived early. We could have waited, but they made an effort to accommodate an early check in for us, which was super helpful.

Since there were three of us in the room, it would have been nice to have 3 slippers, 3 robes ... A small thing, and we could have called down for assistance.

It was beautiful, the staff treated my girls like royalty and we all had a wonderful time! The beds were comfortable and the bathrooms spacious and updated while still retaining the character of this historic property.

It's hard to say: the lobby is stupendous, but the staff were what really got my attention. Exquisite service and manners. The location is amazing. My room was small, but excellent.

not one thing.

Bed very comfy. Digital clock helpful Liked the accessories and accoutrements such as lotions, q tips. Also the coffee machine, once we figured out how to use it.

Recommend a microwave for quick heating of snacks.

Location