The Thorndon Hotel Wellington by Rydges

The customer service was impeccable and the free bbq was awesome. The staff were really friendly and the hotel was very nice and clean. Located near Parliament buildings and train/bus station. New World just a walk down the road also a couple good food spots. Lovely place to stay.

Someone put a 5.45am wake up call on my room and it wanst any of our group. A short time later a taxi was called on our behalf and a call was made again early in the morning to my room. There was no real apology for making these mistakes, I prefer not to be called at ungodly hours while on holiday.

The Hotel was well situated and was a walk away from the conference I was attending at the National Library. Staff were welcoming and friendly and the room was clean and comfortable.

I joined friends, who also attended the conference, for a meal on Friday evening and whilst the food was excellent when it arrived, we waited over an hour for it. The service was better on the Saturday evening.

Breakfast was good but some things were not hot

Convenience to city. Thai beef salad. Parking. Bed. All fantastic

Restaurant staff not too effecient. Could have sold me more drinks had they enquired.