Westmark Whitehorse Hotel & Conference Center

condition of this hotel is old and in need of a lot of work. Prices are pretty outrageous. Breakfast could have been better.

Location and promptness of staff. The restaurant service was well below standard

Room dint have half the stuff it needed. It was more like a spare room that real. No bathroom curtain , no remote for TV, lights went off Window was open all night for air conditioning because air conditioner was tripping power. Carpet had huge stairs - I could go on and on

Great courtesy bus from the airport. Well located. Pillow better than expected.

The place was under repair. The smell was disgusting and our room was even worse. Stand alone air con had a pipe running to the window which had to be left open. The fridge had mold or an exploded coke can through the freezer. Bed side table moulding hanging of the table. Tv kept buffering and screen freezing. Gave us a tea bag but no way of getting hot water but had a coffee machine? Note showing not to use all electrical appliances at once. Shower rod needed replacing the curtain kept getting stuck. Really this hotel should be charging 50 a night not 180... absolute rip off and poor quality facilities.

Hot, Humid, old, musty an air cooler very weird did not work well.

Nothing

Check in, luggage car, parking, elevator, heat and A\C, bed, windows, check out shuttle

The staff tried to be helpful.

We had no hot water our entire stay. We were driving the Alaska Highway and had to change a flat tire in the rain. We couldn't take a hot shower, but wasn't told about this at check in.