Hotel Bristol, a Luxury Collection Hotel, Vienna

Beautiful Hotel in an amazing location. with view of the Opera. Staff friendly and helpful, room was beautiful and large and the Breakfast Buffet was pretty special! Also thought the bar was very cool!

The twin room was large and comfortable, with a very nice bathroom - great water pressure in the shower and high-quality toiletries by Byredo. The breakfast was magnificent, probably the best of any hotel I have stayed in in recent years - a wide selection of savoury and sweet buffet elements, and a variety of egg dishes cooked to order (I can recommend the Eggs Benedict) All of the staff were wonderfully helpful and polite. The concierge assisted me in reserving a suitable restaurant for a birthday dinner at short notice and we had a great evening. There's a complimentary shoe-shine service! You can get your shoes collected at your room and returned in just a few hours, or use the overnight option to have them by 7 a.m. the next day.

There was some confusion with my booking - I had booked a twin room and was initially given a double room - but this was resolved without too much of a delay. For such a luxury hotel, the free in-room wifi is extremely slow by today's standards (512 kbps) and the paid-for wifi not much better despite being expensive (€19/day for 3 mbps).

The rooms r very big and nice, location is amazing in the middle of everything

Wifi was very very bad, we paid a lot on our data to finish our work