Ruby Sofie Hotel Vienna

Huone oli kiva ja valoisa. Aamiainen riittävä.

Sijainti oli syrjäinen. Metro/raitiovaunu tosin melko lähellä. Voimakas haju/tuoksu.

Even though it was a little hard to find at first, the location is superb! * The design was temporary and cool. * The cafe was cosy. * Toiletries was very nice! * Bed sheets were super soft and comfy! * You get to keep the rooms keys as souvenirs :) Overall, a nice stay, but too expensive for the value.

This is a rich-hipster place. They try to be posh, yet hipster at the same time and somehow didn’t manage to combine both. * The toilet and shower in our room were made of glass. You couldn’t see what was going on in the toilet, and the shower was only partially covered by a curtain - so if you’re going with “just a friend” be aware of some sexy times ahead! * Check-in process: it was supposedly to be made online to save you time. I personally didn’t do it, because I like the experience of saying hello to the receptionist. However, even there you had to do everything manually, but the person at the reception had to be next to you to guide you through it. Therefore, what was even the point of only making the option of doing it yourself? * Elevator: we always had to wait very long for it to arrive on out floor, since it never directly came to us, but went up and down to pick up others as well. Our room was on the 4th floor and we didn’t even mind going up the stairs, but unfortunately we couldn’t find them. In case of an emergency, I wouldn’t wanna be stuck there panicking where the stairs are. Advice to the management: put clear wings where the stairs are and make them easily accessible! * Linens: after the first day of our stay, cleaning staff changed the towels, but only put back one shower and one hand towel. I wouldn’t mind having only one hand towel, but sharing one towel for showers is too much for me. Went down to the reception to ask for extra towels, and the guy literally just handed them to me, even though it was obvious I was going out and not back to my room. Other advice to the management: have more competent reception staff. Both of the times I had to deal with them, it didn’t seem like they had the proper education or manners for the job.