Wrocław hotellit lähellä Ossolineum

Plussat: Restaurant quality is very good. Room is nice and clean. Bed is ok but could be more comfortable. Conference center is very nice and coffee breaks meals and coffee/tea were very good and available all day long.

Miinukset: Lobby staff was neither friendly nor helpful. At lunch time, one poor girl was alone dealing with a crowded restaurant (both serving and managing payments) when 3 of her colleagues at main lobby were simply doing nothing but chatting. None of them, or their manager, thought about helping... Situation at dinner was not better, we got our meals served so late (about 1h) that the restaurant offered us free beers. Nice touch but it really shows a management issue. The new polish law mandating to provide VAT number to get an invoice for meals significantly slowed down payments process at restaurant and this was simply not anticipated by management.

Plussat: Great breakfast! Very nice lobby, and overall design. Friendly staff.

Miinukset: water sink in the bathroom has some design problem... almost flooded the entire room.

Miinukset: Bathroom quite small but otherwise very good.

Plussat: Bed was comfortable.

Miinukset: We had an executive room on 10th floor. First morning we woke up at 7am due to loud construction noise you can hear even through close windows. We had also only one pair of slippers for two persons and one shampoo. So we asked to move us to another room at the other side of the building. It was much better from the point of the noise, but there was some problem with heating - very cold in the room in the evening. Also since the day we came until the checkout (3 days) parking bars wasn’t working automatically, so the ticket was for nothing. We had to call reception every time we needed to enter and exit the parking space and the wasn’t every time available and also when they couldn’t hear you or understand the just didn’t open the gate, so we had to call again. And we could wait there every time for approximately 5-7 minutes!!!! It’s not something I would have expected from a 4* hotel.

Plussat: Great location. Amazing staff, nice restaurant on site that offers room service, VERY GOOD breakfast. If you are travelling with kids, they have an amazing play space in the lobby. Would definitely stay here again!

Miinukset: Everything was perfect!

Plussat: Nice ply corner for kids. Good polish breakfasts. Nice and helpful staff, especially in the restaurant.

Miinukset: Rooms are too small for family with kids. Small bathroom.

Plussat: Clean, modern hotel about 10 minutes’ walk from the old town and all the main sights. Very friendly, helpful staff. Good breakfast.

Miinukset: Bed was a bit too hard for us.

Plussat: Clean and modern

Miinukset: Kids get to sleep on couch that has a big dip in the middle so my boys moaned all day as they obviously never got good sleep. On the plus side they had a mid day nap. The air in the room is very dry and when turning temperature down in stays warm through the night. There is no option to open the window. Saying all that hotel is very clean, rooms are modern and staff is friendly (exept ladies serving breakfast who denied my 9 yo hot waffle, made him take cold and made him cry).

Plussat: Excellent hotel, very clean with friendly staff. Highly recommended.

Plussat: Breakfast was great! Room was clean and quiet. Easy pick and drop off location. Very nice staff.

Plussat: Luxury hotel, specious rooms, next to shopping mall, walking distance to old city center

Miinukset: The facility os pretty new and part of promised services aren't ready yet.

Plussat: Lounge access and friendly staff

Plussat: Breakfast was good. Though a bit expensive. Location was not super, quite walkable to major attractions 10-15 min, and the train station 10-15 min.

Miinukset: The price perhaps is a bit high for the average hotel in the city. The hotel is upper floor above a commercial complex and has a trigonal shape. Our room was a bit far from the entrance, which required 5-7 min walk from the entrance of the hotel. They also have a contract with the pool (a third party company) where you have access via an elevator, the facilities are nice but a bit small and crowded.

Plussat: Good location. Comfortable room. Nice breakfast.

Miinukset: The hotel is charging for a baby crib...

Plussat: Big clean room, fabulous view, nice bar and restaurant, courteous staff, excellent central location.

Miinukset: Struggled to get coffee and milk supplies in the room, minor gripe but otherwise very nice hotel

Plussat: Everything

Miinukset: Fantastic loved the place would go back for the hotel alone

Plussat: Staff were very helpful, friendly and polite. Always smiling. Room was big, bed very comfortable. Breakfast was great, lots of choices and plenty of food. The small bar was cozy and relaxing. Will definitely stay only here on my visits to Wroclaw.

Miinukset: Pet hate of mine, I do not like showers in the bath......!! For a 4 star hotel I think the bathrooms maybe need up grading to walk in showers.

Plussat: Sijainti ja parkkeerausmahdollisuus hotellin omassa parkkihallissa oli mahtavaa. Sai nousta suoraan omaan kerrokseen

Plussat: Staff were super friendly and helpful. The views over the rooftops from our room were so nice to look out at and we were really central for the Christmas markets.

Plussat: Hotelli oli rauhallisella paikalla lyhyen kävelymatkan päässä keskustorista. Huone oli toimiva ja kaikin puolin hyvä. Aamiainen oli hyvä ja sitä täydensi a la carte -aamiaislista.

Miinukset: Tämän tasoisessa hotellissa pitää kahden hengen sängyssä olla kaksi peittoa! Onneksi kaapista löytyi extra peitto. Vaikka musta kivipinta julkisissa tiloissa näyttää hyvältä, on se vaarallinen esim. sisääntuloportaikossa ja sen heikossa valaistuksessa. Hississä oli vaikeaa nähdä kerrosnappien numeroita koska paneeli, jossa napit olivat, on sijoitettu todella alas.

Miinukset: Aamiainen oli riittävä ja maukas, mutta teen ja kahvin noutaminen itsepalveluna olisi sujuvampi ratkaisu. Tarjoilijaa joutui odottelemaan hyvän toivin, kun teekuppi ehti tyhjentyä. Jos meillä olisi ollut kiire, aamiainen olisi jäänyt kesken. Televisiossa on saatavilla vain yksi englanninkielinen uutiskanava, CNN, sekä muutaman saksan- ja ranskankielinen kanava. Puolan kieltä taitamattomalle kansainväliset tapahtumat jäivät kuulematta paria isohkoa lukuunottamatta, joita sitten käsiteltiin sitäkin perusteellisemmin. Kaipasin englanninkielisiä BBC:n kanavia.

Plussat: Nice reception area with exposed brickwork - old granary features. Kind staff.

Miinukset: Old brick walls are covered by strange roof structure, with rooms' windows hidden behind. Thanks to that windows cannot be cleaned from outside, so they are really dirty. Overall level of cleanlines is not what one would expect from 5 start hotel. Hotel overcharges for breakfast and car park.

Plussat: The room was great, the bed was the best hotel bed for me in the last 2 years. The breakfast was exceptional - the omelette and the waffle are the best. The staff was extremely friendly and helpful.

Plussat: Hieno hotelli vanhasta viljavarastosta tyylikkäästi entisöity rakennus. Mukava loft tyyppinen huoneisto. Ystävällinen ja avulias henkilökunta. Maittava aamiainen kuohareineen.

Miinukset: Sisään ei päässyt hissillä.

Plussat: Fantastic room/apartment with loads of room. Had dinner in the restaurant and it was fantastic. Will be eating there again even if I'm not staying there.

Miinukset: Had 2 small Windows in the room with no blinds that let light straight into our eyes in the morning.

Plussat: Spacious and all necessary items

Plussat: The room was very large and comfortable.

Miinukset: Breakfast was not included and very overpriced. Very limited parking.

Plussat: Room and breakfast were fantastic. Great location. Friendly staff. Will be sure to go back.

Plussat: We fell in love with Mercure! Best wi-fi we ever had in the hotels. Perfect location! Will definitely stay again when next time in Wroclaw.

Miinukset: Towels need to be replaced as do not look and smell fresh even immediately after changing.

Plussat: Loved the decor the location, breakfast was delicious and very good selection of food.Bed comfortable and bathroom very clean;)

Miinukset: Nothing.

Plussat: Lovely clean hotel. Good location.

Miinukset: Requested a double room, we were giving 2 single beds pushed together and not very comfortable. Would have like to be able to open a window for some air.