Wrocław hotellia

Miinukset: AC not working properly, room overheated over night, no window to outside but inside mall only

Plussat: Good hotel. Wonderful bed.

Miinukset: Cold water when we wanted to take a bath. Was fixed after a half hour.

Miinukset: Having to ask for slippers from the reception when they where not in the room.

Plussat: The room was really great we got upgraded when we arrived which was lovely. Staff were very friendly and helpful. Location is also perfect

Miinukset: The only thing was that we didnt want our towels changed every day , we left them where requested which meant we wee ok with no change but housekeeping gave us new sets each day. Otherwise everything was absolutely fantastic

Plussat: Beautiful hotel, very close to town but not noisy. Food was lovely and the rooms were excellent. Good facilities and very clean.

Miinukset: The staff were not always helpful. It was certain members of staff as some were very good.

Plussat: Amazing location. Clean and comfortable. Great value.

Plussat: Sijainti sekä ystävällinen henkilökunta

Miinukset: Hotellihuoneen kunto oli kohtalainen, seinät olivat rikki.

Plussat: Great location, friendly staff, good breakfast with a lot of range and a very clean property. Bed is very comfortable.

Miinukset: Rooms are a little old and could do with a revamp. TV very old and no USB ports available

Plussat: good breakfast, nice staff

Miinukset: Heating didn’t work properly, bad light, TV missing in bedroom

Plussat: The price was good, the lady checking us in late on 26/1 was very nice. Shower was pretty strong.

Miinukset: The double room was two single beds, and it was noticeable when you slept. They give you one pillow and a single duvet for a double bed. When I mentioned it to the receptionist she said it was normal and was having none of it. She said it was because it was single occupancy. I mentioned that even at home a double bed had a double duvet and more than one pillow. This is not good enough for somewhere that is supposed to have 4*’s. The mini bar was warm!

Plussat: Siisti hotelli, upea miljöö - vanha puuvillatehdas

Miinukset: Suihkuverhot liian pitkät ja alhaalta keltaiset

Plussat: The staff spoke English very well and were very friendly. They also upgraded us after there was error with our booking. It’s was a fantastic place to stay with our young child and we were very pleasantly surprised at the quality of accommodation.

Plussat: -Very good breakfast

Miinukset: - old room - wifi practicly not working - bathroom not in proper condition /shower/

Plussat: It was clean

Miinukset: The receptionist was the most miserable person in the city. I ordered a cheeseburger, it came within 5 minutes and was raw but like it had been reheated. Absolutely vile. The decor is horrendous, definitely in need of doing up. It was a clean place, I’ll give them that but after 3 days of a 5 day stay I booked another hotel. Been a English Caribbean man who has traveled around allot, I won’t be visiting here again. Even if it was free Below is a picture of the burger they served me, pretty sure on purpose too.

Plussat: The price was rather low.

Miinukset: The picture and the reality doesn't match. Be prepared to see the room from 1980-th with old cheap furniture, narrow sockets, walls asking for refreshment.

Plussat: Very good value for money, the room was super clean and bed was very comfy.

Miinukset: Only one power socket

Plussat: Room good size, bathroom renovated except shower

Miinukset: Broken shower, TV not working, poor coverage of wi-fi

Plussat: Was OK

Miinukset: Old needs refurbishment

Miinukset: Liian isot tyynyt

Plussat: It was warm , had lifts, the staff were very helpful.

Miinukset: The room door didn’t look safe , the room was dated , the shower door didn’t shut properly, and the card machine in the restaurant was broken and I had no cash ( zloty ) so I couldn’t have breakfast!! ☹️

Plussat: Hotelli on hyvien kulkuyhteyksien varrella. Raitiovaunu pysäkki on 150 metrin päässä ja siitä pääsee kahdella linjalla keskustaan.

Miinukset: Hotellin ravintola on epäviihtyisä.

Plussat: Very nice location in the old city center. Nice restaurant in walking distance. Friendly stuff.

Miinukset: Windows can be opened only vertically. Not good for room ventilation. Free parking is not available but there are alternatives very close.

Plussat: Erittäin hyvä hinta-laatusuhteeltaan.

Miinukset: Saunaosaston shampoo oli lopussa.

Plussat: Quiet. Friendly and efficient staff. Perfect maintenance. Easy atmosphere.

Miinukset: No bar because of renovations. Drinks expensive.

Plussat: Location is good. Very friendly staff. Big room with full amenities such as fridge, boiler, lotion, safe deposit box. Will be cheaper if you book non refundable rate

Miinukset: Beware if you ask hotel to book taxi for you. Always ask them to book reputable companies like wicar. Breakfast is the same every single day

Miinukset: Good

Plussat: Siisti ja viihtyisä hotelli. Huone nykyaikainen, putipuhdas. Hyvä sijainti, helppo tulla omalla autolla. Parkkitilaa. Ystävällinen henkilökunta.

Miinukset: Parkkihalli ja aamiainen lisäävät hintaa. (Hotellin vieressä ilmainen parkkipaikka viikonloppuisin ja arkisinkin pikkumaksulla)

Plussat: Great location, a short walk from the very pretty old town and main square.

Plussat: Siisti ja hiljainen hotelli, iso huone ja mukava sänky. Kauneushoitolan palvelut hyvin esillä, tosin en ehtinyt kokeilla

Plussat: Viihtyisä moderni hotelli, huonepalvelista tilatut ruuat olivat hyviä. Hyvä hintalaatusuhde.

Plussat: very good location

Miinukset: a pool would be recommended, just standard breakfast

Plussat: Aamiainen runsas, omaa luokkaansa. Rauhallinen paikka.

Plussat: very good breakfast, like in higher standard hotel. For this price hotel - outstanding

Plussat: Very good bed, very good and complete breakfast buffet. Free parking on the street close to the hotel. Freindly lady at the breakfast and the cleaning lady's always greet you with a smile.

Miinukset: I personal did not like carpet in the hotel room. The interior is with the dark furniture a bit old fashioned. The lady at the reception was rather unfriendly at our arrival. By check-out we had a friendlier one.

Plussat: Iso huone, kylpyhuone ja sänky loistavat. Monipuolinen ja runsas aamiainen, joka kuului hintaan.

Miinukset: WiFi doesn't work in the room .

Plussat: Great location for a stop over, comfortable hotel.

Plussat: Siisti. Hyvää aamupala. Hyvä sänky.

Miinukset: Kaikki oli ok

Plussat: Excellent hotel, very clean with friendly staff. Highly recommended.

Plussat: Breakfast was great! Room was clean and quiet. Easy pick and drop off location. Very nice staff.

Plussat: Luxury hotel, specious rooms, next to shopping mall, walking distance to old city center

Miinukset: The facility os pretty new and part of promised services aren't ready yet.

Plussat: Lounge access and friendly staff

Plussat: Breakfast was good. Though a bit expensive. Location was not super, quite walkable to major attractions 10-15 min, and the train station 10-15 min.

Miinukset: The price perhaps is a bit high for the average hotel in the city. The hotel is upper floor above a commercial complex and has a trigonal shape. Our room was a bit far from the entrance, which required 5-7 min walk from the entrance of the hotel. They also have a contract with the pool (a third party company) where you have access via an elevator, the facilities are nice but a bit small and crowded.

Plussat: food good service nice

Miinukset: completely disappointed about the car parking on advertising it says parking is free at desk at the reception you get information that parking is paid 35PLN (£7) EVERY 24H swimming pool is only open for guest at late evening for only 2 hours

Plussat: The cleaniless and the quietness. The staff are very friendly and always willing to assist

Plussat: Price and location

Miinukset: Shower head way too high water pouring everywhere .

Plussat: I liked the location. It took only 20 minutes on a tram to get to the hotel from the main train station. I also liked the fact that my room was equipped with a desk. Next time I might come on Thursday and work from the hotel on Friday.

Miinukset: The toilet seat was very unstable and moving with my every move. Also, I really disliked the shower gel provided by the hotel - it felt like the cheapest thing on the market.

Miinukset: foul whiff of faulty piping/septic tank on fourth floor

Plussat: its ok. room was clean, very small for 2 persons, no open window to refresh air.

Plussat: It was only a 45-minute walk to get to downtown. Excellent value for the money we paid. Bathrobes have to be paid extra but it's only a 3-star hotel.

Miinukset: There was no flat/LCD TV, you had to watch TV on the same screen as PC plus the reception wasn't excellent to tell the truth. Rooms a little small but still for the money we paid it was worth it.

Plussat: Helpfull staff, and a good choice of items for breakfast. Bus [and tram] connections within easy walking distance.

Miinukset: The management really need to upgrade their mattresses which are well past their best.The room itself was quite cramped and internet connection [in my room] was also unavailable Towels with frayed edges was also a surprise!

Miinukset: worst 3 star hotel I have ever stay at.

Plussat: quiet place

Miinukset: no windows open

Plussat: I would have to say that all the facilties at the hotel were excellent but for me the best part was the assistance we got from all the staff especially those on duty at reception.

Miinukset: We arrived by car and we found it difficult enough to access the hotel from the roadway. We could see the hotel but there was no clear signage to indicate how we could enter.

Plussat: The hotel is fairly new so everything is neat and clean, quiet nice modern hotel for Poland and good price, internet access is handy, and we loved the swimming pool, just a bit over heated in the building tough.

Miinukset: The hotel is new so in learning mode, no alcohol licence has yet in the restaurant, due to road works around the hotel, seems that water is cut in the morning, lucky we had our shower early enough, some staff members do speak english some seem to struggle to understand us, hopefully this hotel would be great in 6 month, we stayed there July 2007

Plussat: Nice amenities, especially Internet access; very comfortable if tiny room.

Miinukset: Aside from construction obstruction, the stairs are a possible problem for older folk and disabled.

Plussat: Staff were very friendly

Miinukset: unusual to find a hotel without an alcohol licence, this was not known before. For us did not make any difference.

Plussat: Clean, breakfast was good. Very modern, free internet. The hotel must have just opened, more staff than guests.

Miinukset: Swimming pool was not working, and the air conditioning in our bedroom The bar could not sell alcohol, not sure if they have licence yet?

Plussat: Restaurant quality is very good. Room is nice and clean. Bed is ok but could be more comfortable. Conference center is very nice and coffee breaks meals and coffee/tea were very good and available all day long.

Miinukset: Lobby staff was neither friendly nor helpful. At lunch time, one poor girl was alone dealing with a crowded restaurant (both serving and managing payments) when 3 of her colleagues at main lobby were simply doing nothing but chatting. None of them, or their manager, thought about helping... Situation at dinner was not better, we got our meals served so late (about 1h) that the restaurant offered us free beers. Nice touch but it really shows a management issue. The new polish law mandating to provide VAT number to get an invoice for meals significantly slowed down payments process at restaurant and this was simply not anticipated by management.

Plussat: Great breakfast! Very nice lobby, and overall design. Friendly staff.

Miinukset: water sink in the bathroom has some design problem... almost flooded the entire room.

Plussat: Bed was comfortable.

Miinukset: We had an executive room on 10th floor. First morning we woke up at 7am due to loud construction noise you can hear even through close windows. We had also only one pair of slippers for two persons and one shampoo. So we asked to move us to another room at the other side of the building. It was much better from the point of the noise, but there was some problem with heating - very cold in the room in the evening. Also since the day we came until the checkout (3 days) parking bars wasn’t working automatically, so the ticket was for nothing. We had to call reception every time we needed to enter and exit the parking space and the wasn’t every time available and also when they couldn’t hear you or understand the just didn’t open the gate, so we had to call again. And we could wait there every time for approximately 5-7 minutes!!!! It’s not something I would have expected from a 4* hotel.

Plussat: Great location. Amazing staff, nice restaurant on site that offers room service, VERY GOOD breakfast. If you are travelling with kids, they have an amazing play space in the lobby. Would definitely stay here again!

Miinukset: Everything was perfect!

Plussat: Nice ply corner for kids. Good polish breakfasts. Nice and helpful staff, especially in the restaurant.

Miinukset: Rooms are too small for family with kids. Small bathroom.

Plussat: Clean, modern hotel about 10 minutes’ walk from the old town and all the main sights. Very friendly, helpful staff. Good breakfast.

Miinukset: Bed was a bit too hard for us.

Plussat: Clean and modern

Miinukset: Kids get to sleep on couch that has a big dip in the middle so my boys moaned all day as they obviously never got good sleep. On the plus side they had a mid day nap. The air in the room is very dry and when turning temperature down in stays warm through the night. There is no option to open the window. Saying all that hotel is very clean, rooms are modern and staff is friendly (exept ladies serving breakfast who denied my 9 yo hot waffle, made him take cold and made him cry).

Plussat: Very clean, nice facilities, good breakfast

Miinukset: Small room, slightly overpriced for even for 4-star hotel.

Plussat: Room is clean and location is nice

Miinukset: The space is very small

Plussat: Location.

Miinukset: Room wasn't clean, no gluten free options in breakfast.

Plussat: Good price performance and good location. Everything as described. For people who just stay for sleeping in the hotel it is perfect. Staff was also friendly and helpful.

Miinukset: Television super small and not working. Not clean. Shower suuuuper small and only cold water. No 230V socket near the bed. Breakfast 0/10

Plussat: Clean room, comfortable bed. Not much equipment but fair enough. You can reach higway in a short time so it's very good place to stay for 1 night.

Miinukset: - Parking costs 40 zl. You can park for free in the street near the hotel - I made a wish during reservation in order to get a quiet room with windows on the other side of the crowded street. We arrived at 1.30 at night. I received keys and asked about the room to make sure I received a quiet one. Receptionist made an error and he had to give me other room (it means he hadn't read my wish). In the morning at 8.30 as we were in the room suddenly someone opened the door. We looked on each other and someone excused and withdrew. It turned out our "second" room was not reserved in the system and other receptionist gave keys to this room to someone else. It was very bad experience. Imagine we went for a short morning walk, left everything valuable in the room and someone else came in... Such nightmare happened for the first time in my life.

Plussat: - Hotel was decent, nice & quiet. Room was cleaned daily - They had drinks machine downstairs and water fountain to refill bottles - Location was very close to the newest & biggest shopping centre in Wroclaw - Wroclavia - Uber, bolt & freenow fares were reasonable to use taxi

Miinukset: - Lack of hot meal for breakfast - The staff didn't always answer the hotel phone line and theres no phone in rooms to call reception incase you need assistance. - They couldnt assist with request to merge the twin beds together to form a double or move me to a room with double beds -

Plussat: Hotel is near to Starie Miesto, rooms are clean and neat. Staff at the reception really nice. It’s restaurant is comfy as well. Thank you

Plussat: Aamiainen erinomainen. Huone riittävän suuri, tilava kylpyhuone. Vastaanotossa annettiin heti tultaessa riittävä opastus hotellin ym suhteen.

Miinukset: Ikkumanäymä ei erityisen viehättävä, mutta ei haitannut oleskelua.

Plussat: Everything

Miinukset: Nothing

Plussat: Very friendly staff very helpful, food was excellent, facilities very good too and very close to the centre

Miinukset: Nothing

Plussat: Was in good location.

Miinukset: Bed was really uncomfortable, now i have bad backpain and there was only 2 cups for coffee even if the room was booked for three. I dont understand why hotel offers room for three if they do not have 3 separate bed option. Sofa bed is the nightmare!!! They didnt even cleaned the dirty glases. When booked I understand the breakfast is included but at the end it wasnt. There was only two blankets (room was booked for three), i had to go and ask for it (felt like i was not welcome there...) for 4 star hotel for that price we are VERY dissappointed.

Plussat: Siisti hotelli hyvällä paikalla. Lyhyt matka rautatieasemalle ja vanhaan kaupunkiin. Hyödynsimme usein hotellin ravintola/baaria. Tallelokero respassa oli ilmainen.

Plussat: Hotelli vastasi siitä annettua kuvausta. Henkilökunta ystävällistä ja avuliasta. Aamiainen varsin runsas. Sijainti erittäin hyvä, kävelymatkan päässä vaikka mitä. Pysäköintikin hoitui mainiosti.

Miinukset: Huone voisi olla aavistuksen verran suurempi, mutta muuten oikein mukava.

Plussat: Erinomainen ja runsas skandinaavinen aamiainen

Plussat: Siisti kylpyhuone ja runsas aamiainen. Oli rauhallinen yö, vaikka ikkunat kadulle

Miinukset: Vastaanoton henkilökunta kiireinen, mikä teki hieman epäystävällisen vaikutuksen

Plussat: Superb and will stay again. GREAT LOCATION. GREAT STAFF. VERY CLEAN

Plussat: LOCATION IS EXCELLENT . bREAKFAST VERY GOOD. THE ROOM WAS ALSO GOOD.

Miinukset: NO KETTLE IN THE ROOM.

Plussat: Everything was awesome in this hotel. I think it can take 4 stars as someone will Rate this hotel to have stars. The room was clean and comfortable. The breakfast was so huge, with different choices of meals, we liked it!

Miinukset: Nothing)

Plussat: Everything was perfect, very good and clean room with wi-fi, helpful staff, nice breakfast, very good price-to-quality overall.

Miinukset: Did not notice anything to mention

Plussat: Sijainti hyvä lähellä vanhaa kaupunkia.

Miinukset: Ilmastointi olisi saanut olla parempi.

Plussat: The rooms are nice and the staff in friendly. The location is great, you just cross the big crossroad infront of the Hotel and you are in the very city center. There is a parking lot right at the Hotel, protected in the courtyard.

Miinukset: The water from the shower was changing from burning hot to cold to burning hot and so on, within seconds (without changing the heat setting).

Plussat: Good location. Comfortable room. Nice breakfast.

Miinukset: The hotel is charging for a baby crib...

Plussat: Big clean room, fabulous view, nice bar and restaurant, courteous staff, excellent central location.

Miinukset: Struggled to get coffee and milk supplies in the room, minor gripe but otherwise very nice hotel

Plussat: Everything

Miinukset: Fantastic loved the place would go back for the hotel alone

Plussat: Staff were very helpful, friendly and polite. Always smiling. Room was big, bed very comfortable. Breakfast was great, lots of choices and plenty of food. The small bar was cozy and relaxing. Will definitely stay only here on my visits to Wroclaw.

Miinukset: Pet hate of mine, I do not like showers in the bath......!! For a 4 star hotel I think the bathrooms maybe need up grading to walk in showers.

Plussat: Sijainti ja parkkeerausmahdollisuus hotellin omassa parkkihallissa oli mahtavaa. Sai nousta suoraan omaan kerrokseen