Wrocław hotellia

Plussat: Aamianen ihan ok.

Miinukset: Parkkipaikan saatavuus ja hinta

Plussat: Sijainti

Miinukset: Aamupala vasta 6.30

Plussat: Great hotel Really nice room Great value for money Close to many restaurants within a walking distance

Miinukset: Nothing

Plussat: The location fantastic. The food excelent. The front desk excelent.

Miinukset: The mattress was too soft and faling.

Plussat: Great location, super clean place and lovely breakfast.

Miinukset: For some reason I didn't sleep too well, but it might not be down to the bed or the room. The standard of the room is very good.

Plussat: Beautiful hotel with nice bar/restaurant. The location is perfect. Swimming pool is excellent.

Miinukset: Actually everything was perfect but if we could give one remark it's to keep the swimming pool open till 22pm on sunday.

Plussat: Location, new with contemporary room, spotless clean and great stuff...

Miinukset: None

Plussat: An excellent stay in beautiful Wroclaw

Plussat: Too little warm breakfast alternatives

Plussat: Huone oli siisti, toimiva ja rauhallinen. Lisäbonusta päivittäisistä juomavesistä. Henkilökunta oli ystävällistä, erityiskiitos baarin ystävälliselle nuorelle miehelle sekä myös respan väelle. Kahvi automaatti hotellivieraille hyvä idea. Hotelli on sopivan kokoinen eikä ruuhkia syntynyt missään vaiheessa.

Plussat: Close to city center, nice breakfast, looking modern

Miinukset: A bit more expensive. Staff in bar behaved strangly

Plussat: Really friendly staff. Hot drinks always available. Reception lounge area very relaxing. Great choices for breakfast. Loved the garden backing on to town promenade.

Plussat: The hotel was exceptionally clean, cozy and friendly. The possibility of having you car on an underground parking was also a big advantage. And the location... What an amazing spot!

Miinukset: The only con we could find was the type of the bathroom walls. Fully glass walls with see-through holes were strange. There's a curtain but still...

Plussat: The clever room. The helpfool staf The breakfast. The enviroment in the hotel

Miinukset: I like every thing.

Miinukset: Bed has somekind of "plastic" layer on the mattress which is quit common on hotels not in this case too "antibreathing" and the body get very sweaty during sleeping.

Plussat: Maanalainen parkki (hotellin oma) pientä maksua vastaan. Kaikki sujui hotellissa moitteettomasti. Lyhyen kävelymatkan päässä keskustasta. Upea aamiainen.

Miinukset: Ehkä hiukan hifistelyä huoneen toimintojen säätely: seinässä olevan tabletin avulla säädeltiin niin mm.valaistus, ilmastointi, kuin huonepalvelukin. Vei jonkin aikaa, ennen kuin saatiin mm. valot sammutettua.

Plussat: Very central location, close to the old town and transportation. Close to shopping centers

Plussat: Ideal location. But what makes this place is the staff they really go out of their way to make your stay comfortable.

Miinukset: Nothing

Plussat: The staff at the hotel were exceptional. Besides being super friendly, they helped us to resolve issues with our day trip. They have great breakfast too. Great job, keep it up!

Miinukset: None.

Plussat: The room was beautiful and unique. Good location. Breakfast was adequate for the price.

Miinukset: The first front desk person I talked with was very helpful with giving directions. When I checked in, the clerk did not tell me to wave the card in front of the door. I had to go back downstairs and ask. She laughed at me. Then, I didn't know how to keep the lights on, and she laughed again. I felt completely foolish.

Plussat: Great location and very calm at the same time. Very comfortable bed. We got a free upgrade! And they provided a vegan breakfast. I definitely recommend it.

Miinukset: When showering there was quiet a bit of water outside the shower cabin. A selection of different teas would be nice.

Plussat: The staff were charming and the bed was very comfortable. Bathroom clean and breakfast very good. Easy walking distance from main square.

Miinukset: We did get quite hot and when we put the aircon on it was quite noisy but this is a minor point.

Plussat: The staff, breakfast, pretty much everything

Miinukset: Water turned cold in the morning

Plussat: Close enough to the town centre. Good parking. Great breakfast, helpful room service.

Miinukset: The room was quite small despite it being a "superior" room. The mattress was on the soft side, and so were the pillows. Comfortable enough, but next time I'll make sure to ask for something harder.

Plussat: The staff were fantastic. We had a problem with our passports and they could not have been more helpful

Miinukset: The food could be improved a little

Plussat: Breakfast was fine and reception area for kids.

Miinukset: Traveled with the Family, arrived late in the evening, but room was not ready. Sofa was dirty and had big stains. Location was not the best, hotel is surrounded by local ghetto.

Plussat: All was perfect nice selection

Plussat: Great breakfast, lot of choises.

Miinukset: Nothing

Plussat: Near to old town and railway

Miinukset: Only stayed overnight so didn’t use the facilities

Plussat: Facilities, breakfast ... it just corresponds to a 4-star hotel = OK!!

Miinukset: One receptionist at my departure was great ... otherwise total disaster. People who do not understand that they represent the company should not come into contact with customers at all .... Restaurant and its service is one big tragedy!!

Plussat: Staff, facilities.

Miinukset: Souble bed for children was actually a sifa bed rather small for 2 children

Plussat: The hotel was good. The facilities were also good. The room was clean. The parking was also there. The breakfast was wonderful. There were alot of things to eat in the breakfast. Play area for childen was there and library was ok.

Miinukset: The room ac was not properly working. The temperature outside was 25°C and it was difficult to manage in the room. In the night, there were lot of people and it takes more than normal to have an order.

Plussat: The breakfast is plenty, the bed very comfortable.

Miinukset: The spa area is not really thought through and cozy. It seems a bit weird to have to pay 10€ to get internet access in a five star hotel, nowadays.

Plussat: Everything was nice and clean. The breakfast was wonderful and the staff nice. There was a nice spa in the basement but if you like to have any appointments you need to order beforehand. There was some misunderstanding regarding our rooms and we received two beds, not a big bed. That was taken care of in minutes and I am very happy about that.

Miinukset: There was however a very long walk after the hallway to our room. It was okay but if you were in the lobby and realised you had forgotten something it was an unpleasant walk up to your room. We would have liked electric scooters to ride the hallways. We had the most unpleasant experience whit checking out. The deposit from our credit card was made the first day. However, when we were checking out they accused us of not paying anything. It took us over 50 minutes to check out. It was not until I showed them my credit card overview that the lobby staff believed us and talked to his supervisor. Then he needed to process the deposit and explained all to us. We did not care and were extremely unhappy whit the 50-minute wait. They also made us wait 20 minutes for a taxi (when it arrived it was a car the Hotel were operating and the driver was busy driving other people to the airport). So 70 minutes in the Hotel lobby when leaving! That is the only thing that was not excellent and I would go to this Hotel again!

Plussat: On the whole staff were friendly, the rooms comfortable. The hotel was ideally situated for sightseeing too.

Miinukset: 90% of the time the hotel staff were attentive and the hotel met our needs however as a tourist (and not a business guest) at times we were made to feel unwelcome, in favour of business clients. Without warning, one evening the whole of the restaurant was closed to guests (until 11 pm) for a business event, leaving my family and I nowhere within the hotel to have an evening drink or meal. We were allowed to buy a drink however then asked to drink them outside in the smoking area (we are non smokers) or in the Lobby, amongst the business guests, which was awkward and embarrassing. We would have also been charged for room service if we had asked our meal to be delivered to our room. We were paying guests too and were made to feel like second class citizens. This situation could have been avoided if better communicated prior to our purchase of drinks. The hotel staff were happy to take our money. The staff did try to compensate us however the damage was already done. The signature cookies didn’t materialise either until staff were prompted at check out. The meals weren’t adequately labelled to list the ingredients My daughter had a near miss as she is allergic to peanuts and a desert contained them. Nuts weren’t listed.

Plussat: Free prosecco with Sunday morning breakfast! Amazing. The museli pots were creamy and delicious too!

Plussat: Luxury hotel, specious rooms, next to shopping mall, walking distance to old city center

Miinukset: The facility os pretty new and part of promised services aren't ready yet.

Plussat: The finishings of the interios, the spacious rooms and the spa were outstanding.

Plussat: Hotel and rooms design, swimming pool, great variety and high quality of breakfast. I find a room air conditioning very good.

Miinukset: The shower in the bath - you do not have any control over water going out a flooding all bathroom. we have to ask help from room service to dry the floors. A baby cot was broken. These things better not to happen in 5 stars hotel.

Plussat: Great hotel, fabulous rooms and fantastic food in both of the hotel restaurants.

Plussat: Staff were excellent, food and beverages were great

Miinukset: Room was noisy, could hear room next door and restaurant on floor above. Location of mirror in bathroom not useful for shaving. No shelf for shampoo and soap in shower. Lighting in room very dull.

Plussat: Well located Polish quality end hotel with friendly welcoming staff. Huge room, with nice big bed, view of neighboring church, nice an quiet. Lovely bathroom with heated floor and a fancy bathtub. Room was looked after and kept immaculate during my stay and complimentary water replenished. Unfortunately I didn't get around to using the pool or suana etc but they looked very good. Nice touch was a huge fruit bowl at reception for guests to pick at in passing.

Miinukset: Bath towels were a bit on the small side. Breakfast was certainly an impressive spread. However, vegans will be limited in their choice, although certainly won't starve. If I use the hotel again, which I might well I'd probably be tempted to go out to one of the vegan friendly cafes for breakfast instead. Also a slightly odd system for tea and coffee which unlike the food buffet required a request to staff for a refill. The hotel was very busy during my stay and my requests were forgotten or lost a few times (understandable as the staff had enough to do without running about supplying drinks). Only other gripe was the lack of drink making facilities in the room, especially annoying when returning from an evening out at 0300 to be told hot drinks couldn't be provided after 0200. In room drink making facilities would have made all the difference to my stay.

Plussat: The dat we came welcomed us very friendly and in the same time professional guy at the reception. He gave fruits to the baby and I could see he can really enjoy his work. I really loved opened swimming pull, jacuzzi, saunas and gym for the guest of the hotel.

Miinukset: It was quiet cold in a room although set the temperature and I didn’t like the behaviour of one girl at the reception of spa area. She looked like she didn’t enjoy her work and it was so hard for her to answer our questions even when I was speaking Polish language to her. The other day, another girl was really friendly there.

Plussat: Nice pool , good location .

Miinukset: No tea / Coffee in room .

Plussat: The whole experience was lovely. Great front of the house staff and the restaurant staff was absolutely suberb and so was the food!

Miinukset: nothing

Plussat: excellent choice of freshly cooked food for breakfast and also dined in the Novotel restaurant which is part of the building. location is justa 10 minute walk to the central bus/ train station and an equal didstance to the heart of the old town . take you time to stroll into the town and enjoy the many delightful cafes and bars on route.

Miinukset: hard to find anything to fault. the complex is shared with novotel group and the first four floors are ibis and the remaining floors are novotel with what i would imagine bigger or better equiped rooms that being said my room was perfect with desk and tv etc

Plussat: Close to Old market, good breakfast.

Miinukset: Not comfortable beds, missing place for cosmetics in bathroom. Not nice view from the room.

Plussat: Sijainti ok. Ratikalla pääsi keskustaan päin. Hyvä aamiainen. Ilmainen wifi. Tilava huone.

Miinukset: Huoneessa kokolattiamatto.

Plussat: Very supportive staff, nice restaurant with excellent dishes

Miinukset: It is very difficult to contact Ibis by phone (nobody picks it up). It is easier to call Novotel which is in the same builidning but not Ibis.

Plussat: Fabulous hotel, breakfast good value, location okay, rooms big and clean, very trendy and welcoming

Miinukset: A little bit of a walk to town and slightly confusing with 2 hotels in one. Big difference in bar prices from ibis to novotel

Plussat: I like the receptist , when I arrived at midnight, she gave a big smile and quite hospitable, by the way, she is pretty also. Good place for parking

Miinukset: Nothing

Plussat: First of all, the hotel is easy reachable and in the walking distance from the central railway station. Also, the main market square is in 10-15 mins walk distance, at the same time the are is not lively with too many tourists, but quiet. Check in was quick, very friendly and extremely helpful team members, great breakfast with wide variety of foods. The room was spacious, very clean and comfortable. Everything worked properly, Wi-Fi, climate control, water, etc., soundproof in the room is very good ensuring perfect rest. On a separate note, I would like to highlight that since a day before was my birthday the hotel's team prepared a nice sweet present for me in the room - an apple pie, some fruits and sweets as well as a nice hand-written b-day card. This was an excellent personal touch, which I appreciate a lot. Thank you Klaudia, Beata, Sonia, Dominika, Ewelina, Paula, Domi, Alicja, and Mauzia for great hospitality, awesome congrats and present that made my day! :)

Miinukset: There is nothing I was unhappy about.

Plussat: Very good hotel. The breakfast was amazing, I was surprised by the variety of choices, the salad bar was astonishing. You have a juicer for fresh juice, several salad dressings, etc. Trully it beats any 5star hotel breakfast buffet I've seen. Reception was quick and easy, room was good, clean and to the point. Nothing I can think of to complain about. Good value for money.

Miinukset: Nothing not to like, maybe the fact that there is a tram line and a road passing by and some noise does come through, but I would hardly blame the hotel for it.

Plussat: Hyvä parkkihalli autolle, erittäin hyvä aamiainen. Hyvä ilmastointi. Jääkaappi huoneessa

Miinukset: Vilkaslikenteisen kadun varressa, raitiovaunut kolistelivat kadulla ja kuului huoneisiin, hississä ja käytävissä liian kuumaa

Plussat: We really enjoyed our stay here. Everything was perfect from the side of the hotel. Rooms are nice and spacious. We didn`t ask for a crib in advance and contacted reception with this request after check-in. Crib was prepared for us very fast.

Miinukset: We liked everything in the hotel. Definetely great place to stay. Strongly recommend it for your stay there.

Miinukset: Not very clean

Plussat: The best facility with the friendly and warm Staff. Their room is wide,clean and cosy.

Miinukset: sometimes Wifi doesn't work so good.

Plussat: Muy buena ubicacion cerca de la estacion de trenes. El personal siempre disponible. Exelente y muy variado desayuno. Habitaciones amplias y muy comodas. Tee y cafe a dispocicion las 24 horas. Muy limpio.

Miinukset: No tengo nada negativo que decir

Miinukset: Bathroom sink had blockage

Plussat: Modern design of the hotel, extremely clean, very attentive, helpful and friendly staff, hotel located in the city centre

Miinukset: Huoneet kylmät

Plussat: Great decor on the rooms. Plenty of space. Confy and big bed. Nice shower.

Plussat: Hyvä sijainti kävely matkan päässä keskustasta, siisti ja kaikki toimi hyvin

Plussat: Hotel just 10 minutes walk from the historical center of Wroclaw, very good position. The reastaurant was perfect, excellent price-quality ratio. The rooms with the full-windows are gorgeous. Excellent breakfast. Perfect parking places (garage). Comfortable bed. Good Wifi.

Plussat: Hotel is close to my office and close to center, did not face any difficulties with finding it, staff is friendly and helpful.

Plussat: Modern and clean. Stuff very helpful definitely will comeback.

Plussat: Omiin tarpeisiin loistava sijainti, aivan rautatieaseman lähellä. Pääsee julkisilla vanhaan kaupunkiin, mutta kävellen myös. Hauskoja asioita (sisustus) pitkin hotellia ja huonetta. Loistava kokemus oli tässä hotellissa yöpyä pari yötä. Standardihuoneessakin oli hienoa, että löytyi kaksi tyynyvaihtoehtoa sängystä.

Plussat: Friendly hotel staff, good breakfast and nice sized rooms

Miinukset: Nothing, it was perfect!

Plussat: Comfortable, friendly staff and excellent restaurant, food was delicious and breakfast among the best we had.

Plussat: superb breakfast, perfect room temperature, 1,80m extraordinary comfortable bed and noiseless room.

Miinukset: Small bathroom

Plussat: Location great, but really impressed with cleanliness of rooms and comfort. Food in the restaurant was absolutely gorgeous, standard way above expectations

Miinukset: nothing

Plussat: Great location, good tidy and clean hotel

Plussat: Good location and very comfortable bed.

Plussat: Erittäin hyvä hinta-laatusuhteeltaan.

Miinukset: Saunaosaston shampoo oli lopussa.

Plussat: Nice and clean rooms. Pleasant staff.

Miinukset: Breakfast should be improved in terms of quality of ingredients( eg. freshly squeezed juice instead of a mixture of juice and water, better bread, cheese, etc.). It was not a 5-star experience.

Plussat: Breakfast was very nice, if not a tad expensive.

Miinukset: Amenities kit in bathroom was good but mini toothpaste would have been a useful addition.

Miinukset: Good

Plussat: Room / location / staff

Miinukset: Nothing

Plussat: Friendly staff who are happy to help. The rooms were as expected for a Radisson, clean, spacious and a great view. Location was perfect, its close to the old town square, 5-7 minute walk and even closer to a tramstop.

Miinukset: The beds were hard to slep on, atleast for me but ofcourse this is a very personal experience. The power of the water stream in the shower is too weak which also wouldn't stay at a consistant temperature. Only 1 elevator was working.

Plussat: Siisti ja viihtyisä hotelli. Huone nykyaikainen, putipuhdas. Hyvä sijainti, helppo tulla omalla autolla. Parkkitilaa. Ystävällinen henkilökunta.

Miinukset: Parkkihalli ja aamiainen lisäävät hintaa. (Hotellin vieressä ilmainen parkkipaikka viikonloppuisin ja arkisinkin pikkumaksulla)

Plussat: Siisti ja hiljainen hotelli, iso huone ja mukava sänky. Kauneushoitolan palvelut hyvin esillä, tosin en ehtinyt kokeilla

Plussat: Viihtyisä moderni hotelli, huonepalvelista tilatut ruuat olivat hyviä. Hyvä hintalaatusuhde.