Wrocław hotellit lähellä Wroclaw Philharmonic

Plussat: massage, spa , swimming

Miinukset: breakfast didnt have good options

Plussat: Aamianen ihan ok.

Miinukset: Parkkipaikan saatavuus ja hinta

Plussat: I liked the room - spacious and comfortable.

Miinukset: Strange feeling to be in a deserted hotel, however I totally understand the circumstances.I have to say that the disappoitment upon arrival was that breakfast had to be paid for extra and was absolutely not worth the money.

Miinukset: Staff is terrible, cannot manage basic service nor communication. Moreover I was changed twice for the same staying....rubbish!

Plussat: Great location for the city, nice, clean and comfortable facilities..staff extremely helpful and accommodating..

Miinukset: Loudness: air condition system on the roof was horrible loud, wasn't possible to open the window direction backyard any time. It was simply to noisy and loud.

Plussat: The hotel is very nice and modern, breakfast is great although its always the same.

Miinukset: I had to cut my stay short due to the Covid19 situation and the hotel charged me an extra night as penalization for leaving early even before check out time.

Plussat: Beds are comfortable

Miinukset: Missing the fridge

Miinukset: Why do I have to pay a higher price per room for 2 adults and 1 child, if the room contains one double bed only? Bit strange, I think next time I would just book a room for 2.

Plussat: Sijainti ok. Ratikalla pääsi keskustaan päin. Hyvä aamiainen. Ilmainen wifi. Tilava huone.

Miinukset: Huoneessa kokolattiamatto.

Plussat: Good location. Comfortable room. Nice breakfast.

Miinukset: The hotel is charging for a baby crib...

Plussat: Big clean room, fabulous view, nice bar and restaurant, courteous staff, excellent central location.

Miinukset: Struggled to get coffee and milk supplies in the room, minor gripe but otherwise very nice hotel

Plussat: comfortable, superb location, car parking (extra charge)

Miinukset: Very nice, except of the breakfast system which involved longy qeueing, all due to covid measures..

Plussat: Housekeeping staff very nice and helpful. View from room.

Miinukset: Windows are not sound proofing. With party on island till 5am it is very difficult to sleep. Beds need new mattresses and more pillows in room. With 4 stars iron and ironing board should be a standard in room.

Plussat: Staff, air con, bar, view, terrace, location.

Miinukset: Despite being really clean, room seamed getting flaky (walls especially).

Plussat: In the city center

Plussat: The location was great, the hotel itself was very clean and close to the old town and other popular places of intrest.

Miinukset: When we first checked in, the lady who was checking us in at first was quite rude. She asked for my passport or ID card. I’m Canadian but I’m a permanent resident of Germany. Canadians are not allowed to travel to Poland at the moment so I was trying to give her my EU ID. She had no patience at all (my Eu I’d was in my wallet In my backpack)and was telling me to just give her my passport this was enough, if I had known that I would have done so right away. However as we stayed here on our way to Slovakia a week prior and was required to show my residence permit this is why I was getting it ready for her. She took my documentation and gave us our room keys. We went to the room, everything was pleasant and nice. However when we left I informed the lady at checkout we had three items from the mini bar, one cola, one vodka and one jack Daniels. I paid and just as I was about to leave her phone rang and she told me “my colleague said you had two vodkas”. I said ok maybe my husband had one and I paid for it and left. Once my husband and I left the hotel I asked him, he said he did not have any vodka at all. I went back to explain this and the lady who was there checking me out was no longer there. I tried to talk to who was at the reception but she didn’t understand me. So we left. It was probably a mistake with the Pepe who rented the room before us, or a housekeeping mistake regarding the vodka. We know we didn’t have it, we paid for it anyways. Despite this one issue the hotel was great and we would stay again.

Plussat: Sijainti ja parkkeerausmahdollisuus hotellin omassa parkkihallissa oli mahtavaa. Sai nousta suoraan omaan kerrokseen

Plussat: The breakfast was very good, as was the reception staff and their ability to speak English, along with their knowledge of the city centre.

Miinukset: The price of products in the mini bar, and the fact we found a piece of chewed chewing gum on one of the bedside tables, when we first entered the room.

Plussat: Friendly helpful staff. Good standard of comfort and cleanliness.

Miinukset: Breakfast was overpriced.

Plussat: Hotel is overall very good and in an excellent location.

Miinukset: Room cleaning was done rather hastily. Bathroom lacked a toilet cleaning pigalle.

Plussat: location was perfect, also staff was very friendly and helpful

Plussat: Location, view, resturant food, bar area, car park convienient, price but only because of the special rate

Miinukset: Breakfast expensive and basic, some reception staff were a little too aggressive.

Plussat: Efficient friendly staff, good parking

Plussat: The hotel is located in a walking distance to the city center on the river bank with wonderful view of area.

Miinukset: No.

Plussat: Arrived late, was unable to have any food, left erly next morning Buffet breakfst was average offering.

Miinukset: No atmosphere!

Plussat: internet on the room

Plussat: Great location; very good breakfast

Miinukset: Personnel correct but not friendly

Plussat: Staff were super friendly and helpful. The views over the rooftops from our room were so nice to look out at and we were really central for the Christmas markets.

Plussat: Hotelli oli rauhallisella paikalla lyhyen kävelymatkan päässä keskustorista. Huone oli toimiva ja kaikin puolin hyvä. Aamiainen oli hyvä ja sitä täydensi a la carte -aamiaislista.

Miinukset: Tämän tasoisessa hotellissa pitää kahden hengen sängyssä olla kaksi peittoa! Onneksi kaapista löytyi extra peitto. Vaikka musta kivipinta julkisissa tiloissa näyttää hyvältä, on se vaarallinen esim. sisääntuloportaikossa ja sen heikossa valaistuksessa. Hississä oli vaikeaa nähdä kerrosnappien numeroita koska paneeli, jossa napit olivat, on sijoitettu todella alas.

Miinukset: Aamiainen oli riittävä ja maukas, mutta teen ja kahvin noutaminen itsepalveluna olisi sujuvampi ratkaisu. Tarjoilijaa joutui odottelemaan hyvän toivin, kun teekuppi ehti tyhjentyä. Jos meillä olisi ollut kiire, aamiainen olisi jäänyt kesken. Televisiossa on saatavilla vain yksi englanninkielinen uutiskanava, CNN, sekä muutaman saksan- ja ranskankielinen kanava. Puolan kieltä taitamattomalle kansainväliset tapahtumat jäivät kuulematta paria isohkoa lukuunottamatta, joita sitten käsiteltiin sitäkin perusteellisemmin. Kaipasin englanninkielisiä BBC:n kanavia.

Plussat: Nice reception area with exposed brickwork - old granary features. Kind staff.

Miinukset: Old brick walls are covered by strange roof structure, with rooms' windows hidden behind. Thanks to that windows cannot be cleaned from outside, so they are really dirty. Overall level of cleanlines is not what one would expect from 5 start hotel. Hotel overcharges for breakfast and car park.

Plussat: The room was great, the bed was the best hotel bed for me in the last 2 years. The breakfast was exceptional - the omelette and the waffle are the best. The staff was extremely friendly and helpful.

Plussat: Hieno hotelli vanhasta viljavarastosta tyylikkäästi entisöity rakennus. Mukava loft tyyppinen huoneisto. Ystävällinen ja avulias henkilökunta. Maittava aamiainen kuohareineen.

Miinukset: Sisään ei päässyt hissillä.

Plussat: Fantastic room/apartment with loads of room. Had dinner in the restaurant and it was fantastic. Will be eating there again even if I'm not staying there.

Miinukset: Had 2 small Windows in the room with no blinds that let light straight into our eyes in the morning.

Plussat: Spacious and all necessary items

Plussat: The room was very large and comfortable.

Miinukset: Breakfast was not included and very overpriced. Very limited parking.

Plussat: Room and breakfast were fantastic. Great location. Friendly staff. Will be sure to go back.

Plussat: The room was a cut above anything else, the attention to detail was brilliant.

Miinukset: WiFi for rooms is a must, the only thing preventing our stay here being perfect.

Plussat: Was a reasonable price and great location.

Miinukset: Service was poor. ordered room service and food was freezing cold and really not that good. left food in room for a full day afterwards room service did not remove. Jacuzzi was frezzing cold. Pay per view tv did not work no explanation given. If it was a 3 star hotal i would recomend it however it is not a 5 star hotal not sure where they got that classification from its a joke.

Plussat: A really "smart" hotel, lovely large bedroom, modern and elegant layout all spotlesley clean. Staff very friendly and helpful.

Plussat: Locations great, can walk to to most of the thinhgs to see or to shops. Upmarked hotel.

Plussat: First impressions on opening the suite was fantastic!

Miinukset: Loved it all.

Plussat: The space , comfort and general design of the room was first class as were the bathroom facilities .

Plussat: The spacious room and the position of the hotel very central to visit the city of Wroclaw

Miinukset: The lack of parking space, and the difficulty to find the hotel

Plussat: Nice rooms, friendly staff

Miinukset: You have to go cross the lobby to reach the spa and there were no possibilities to lay down and relax

Plussat: A very beautiful hotel with large room and fantastic staff.

Miinukset: Although in the city centre, hotel is hiding in a small street, not very attractive area around the ghotel.

Plussat: Great, perfect design, everything is clean and everybody is unbelivable friendly, I hope they keep their level!!!

Plussat: Very noisy people slamming doors loud music at 3.30am also got over charged

Miinukset: No noise and not 2 b over charged

Plussat: The room was ok in size and comfortable for us. Most importantly, the staffs are very friendly and helpful. Definitely recommend!

Plussat: Sijainti hyvä lähellä vanhaa kaupunkia.

Miinukset: Ilmastointi olisi saanut olla parempi.

Plussat: I like the location, the staff is excellent, so nice and proffessional. It is quiet and close to the centre and to the market.

Plussat: clean room friendly staff parking at hotel backyard

Miinukset: can't reserve a parking spot despite it being paid room was extremely hot at night even with ventilation set to lowest temperature very loud noises until 2am from corridor/other rooms mediocre breakfast

Plussat: The bed was comfortable and the bathroom clean. There was an English language channel which there often isn't in Poland, and the room was quiet and upstairs, which I asked for. Location was good near the old town and not far from the main railway station.

Miinukset: I didn't like the fact that the shower floor was slippery with nothing to hold onto. I would have preferred a more comfortable chair rather than just an upright one wedged in between the bed and the desk. But there would have been no room for this.

Plussat: We fell in love with Mercure! Best wi-fi we ever had in the hotels. Perfect location! Will definitely stay again when next time in Wroclaw.

Miinukset: Towels need to be replaced as do not look and smell fresh even immediately after changing.

Plussat: Loved the decor the location, breakfast was delicious and very good selection of food.Bed comfortable and bathroom very clean;)

Miinukset: Nothing.

Plussat: Lovely clean hotel. Good location.

Miinukset: Requested a double room, we were giving 2 single beds pushed together and not very comfortable. Would have like to be able to open a window for some air.

Plussat: Hotel staff politness & eagerness to help

Plussat: Quality of service

Plussat: The Hotel is in a very good location - this is the main advantage of staying here. Very close to shopping and the major tourist sites; easy to walk to most things from the hotel.

Miinukset: The hotel room itself was very, very basic, and not good value for money (compared to other hotels we have stayed in). The room was very small, television was small and practically 'antique', no ironing facilities in room, no tea/coffee-making facilities in room, bed linen was also unimpressive (very basic, and a strange pale yellow colour). Face towels were not included in the bathroom; toiletries very basic also. Breakfast was ok - average selection of buffet offerings (although the scrambled eggs mostly looked like soup).

Plussat: Wszystko nam się podobało! W mojej opinii to najlepszy hotel w swojej klasie!

Miinukset: Niestety nic...

Plussat: Pleasant hotel located right in the city centre with easy access to public transport. Big car park on site. The rooms were very clean, air conditioning worked well.

Miinukset: The stuff could learn some foreign languages. Overpriced breakfast.

Plussat: The room was very clean and comfortable, excellent beds.Well-located, PC and printer + free internet access (reception area), good breakfasts.

Miinukset: It was not possible to open a window for fresh air. Awful cigarette smell - people can smoke in the reception area (bar + PCs desk)

Miinukset: Unpleasant reception staff, but otherwise it was fine.

Plussat: Excellent breakfast. Good location. Next to shopping centre. Free internet. Everything worked.

Plussat: This is about the 6th time I have stayed in the Mercure Panorama in Wroclaw, the staff are alwasy friendly & welcoming without ever losing their professional nature. It is a great help when staying in a city, I would recommednd it for 1st timers in Wroclaw to find your feet.

Miinukset: No

Miinukset: We ordered train tickets to be delivered to the hotel and they were misplaced in the Administartion Office rather than being placed in reception by the hotle staff therefore we did not receive the tickets. We are now having to receive a refubd on these tickets from the hotel which is an inconvenience.

Plussat: A good sized room with big windows, a kettle with tea and coffee (often not in more expensive hotels), comfortable easy chairs (also often not in more expensive hotels) , excellent location near the main railway station, and a very good price.

Miinukset: Nothing really, but the lift wasn't operating and it was a literal pain to climb to the 3rd floor. The standard lamp in the room was nowhere near a socket that I could see.

Plussat: Great location! Everything was perfect!

Plussat: I liked this hotel. The room was very comfortable and the view from the top floor was wonderful. The wifi was incredibly fast and I was able to use Skype and Zoom easily. The staff were very friendly and helpful. The hotel is very well situated, just opposite the main train station. It's a quiet hotel - even during the weekend, there's little noise from the corridors or other rooms.

Miinukset: Breakfast is not included in the room rate. If you pay for breakfast you have to go with a voucher to a cafe on the corner. Breakfast vouchers cost 30zl, regardless of you little or much you want. This seems expensive. There is a coffee machine in the lobby of the hotel but the drinks are not too good - the milk is in powder form and this affects the coffee.

Plussat: I have stayed here several times. This time the room was directly above the room I had the previous time and identical - big windows, comfortable bed, good bathroom well lit., a kettle with tea and instant coffee. The windows opened which made the room airy and not too hot. - the sun doesn't shine directly in. It was quiet, location excellent and the price great.

Miinukset: Nothing. At the price the room was excellent value.