Wrocław hotellit lähellä Raclawice Panorama

Plussat: The breakfast is amazing and the restaurant staff and lovely, not like the front desk staff!

Miinukset: The shift supervisor on the 9th of September at noontime refused my request to extend the check out from 12 to 12:30 because my baby was sleeping! So we end up waking him up and he was crying for the next hour! We were thinking of extending our stay for one more night, but we decided to leave after this bad experience and checked in at the next door hotel!

Plussat: Greta service, lovely staff beautifully hotel and ana amazing location.

Plussat: Very nice design,, excellent location, spacious room, helpful staff

Miinukset: The price was too high for the value

Plussat: Amazing service very friendly and helpful would stay here again anytime thank you to all the staff

Miinukset: Nothing

Plussat: Aamianen ihan ok.

Miinukset: Parkkipaikan saatavuus ja hinta

Plussat: Location, cleanliness and facilities are very good.

Miinukset: The swimming pool is very nice but doesn’t open until 2pm.

Plussat: Sijainti

Miinukset: Aamupala vasta 6.30

Plussat: Great design, large and clean rooms, perfect location, fresh condition. And windows are opening (a rare thing for modern hotels)

Miinukset: No porter (and generally no one to help with suitcases) - which is definitely strange and disappointing for a 4-star hotel. No accessibility for prams (staff says accessible entrance is only available for wheelchairs, while I had to carry the pram -often with a sleeping baby inside - in my hands every time I went to/from the hotel)

Plussat: perfect stay

Miinukset: rather small room with restricted space around the bed

Plussat: The staff were exceptional

Plussat: Sebastian the Duty Manager, on finding out we were travelling on to Krakow; found & printed info off the internet a tourist guide for Krakow. All the staff were brilliant.

Miinukset: Nothing

Plussat: Brekfast was very good, rooms big and beds comfortable. The spa is exellent.

Miinukset: That the rooms were not close to each other

Plussat: Very nice hotel, in the middle of a very busy city. Excellent facilities, nice big rooms, very comfortable beds, and most important to me, suffering from a bad back, a really nice and comfortable chair to sit in, in the room.

Miinukset: I have been thinking for long atime, trying to find something that could have been better, the price perhaps, but considering the excellent service and experince we had there, all was perfact.

Plussat: All of it

Miinukset: None

Plussat: On the whole staff were friendly, the rooms comfortable. The hotel was ideally situated for sightseeing too.

Miinukset: 90% of the time the hotel staff were attentive and the hotel met our needs however as a tourist (and not a business guest) at times we were made to feel unwelcome, in favour of business clients. Without warning, one evening the whole of the restaurant was closed to guests (until 11 pm) for a business event, leaving my family and I nowhere within the hotel to have an evening drink or meal. We were allowed to buy a drink however then asked to drink them outside in the smoking area (we are non smokers) or in the Lobby, amongst the business guests, which was awkward and embarrassing. We would have also been charged for room service if we had asked our meal to be delivered to our room. We were paying guests too and were made to feel like second class citizens. This situation could have been avoided if better communicated prior to our purchase of drinks. The hotel staff were happy to take our money. The staff did try to compensate us however the damage was already done. The signature cookies didn’t materialise either until staff were prompted at check out. The meals weren’t adequately labelled to list the ingredients My daughter had a near miss as she is allergic to peanuts and a desert contained them. Nuts weren’t listed.

Plussat: I had a nice stay. Everything was clean and perfect.

Plussat: Very nice and comfortable hotel. The breakfast is amazing, you can find everything you d like to eat there. The swimming pool with Jacuzzi is also worth. The hotel is moreover very close to the city center (5-10min by feet). I would recommend it :)

Plussat: great location, very clean, professional and friendly staff. superb swimming pool

Miinukset: the restaurant and bar area were a little bland in design, giving an odd, low key atmosphere

Plussat: The staff were friendly and very helpful. The rooms were spacious and beds pure luxury.

Miinukset: Im a vegan, plenty of choice for breakfast but the restaurants menu didnt offer a varied selection.

Plussat: Very comfortable hotel!

Plussat: Luxury hotel, specious rooms, next to shopping mall, walking distance to old city center

Miinukset: The facility os pretty new and part of promised services aren't ready yet.

Plussat: Breakfast was yummy set me for the day the evening meals where excellent as well

Miinukset: Nothing

Plussat: Excellent breakfast, clean, quiet, well laid out rooms, friendly helpful staff... couldn’t ask for more. Oh, and the airport bus stops right outside the door!

Miinukset: Nothing not to like!

Miinukset: Huoneet kylmät

Plussat: Service personal

Miinukset: Temperature room, with 25 degrees Celsius, not acceptable at all.

Plussat: Hyvä sijainti kävely matkan päässä keskustasta, siisti ja kaikki toimi hyvin

Plussat: the hotel was really close to the Wroclavia shopping mall and main train station.

Miinukset: far from the city center, 20 minutes walk. the toilet was dirty before we checked in. everyday room cleaning was rather poor. not interesting window view. only paid parking.

Miinukset: Hotel does not provide body lotion, etc. Difficult for business travellers.

Plussat: It's close to the train station.

Miinukset: There is no possibility to open the window to get some fresh air. The ventilation is only driven by air-conditioning.

Plussat: The room were spacious and well looked after. A wide range of refreshments for breakfast which were fresh and included good hygiene standards which were maintained via the staff. Reception staff were welcoming and warm, aided in any questions asked about the hotel or the area.

Plussat: very good location

Plussat: Good choices for breakfast. Bathroom has a toilet brush.! Toiletries good quality.

Plussat: Breakfast was good cereal , toast, fresh fruit and pastries, something for everyone.

Miinukset: Nothing. Everything was as expected.

Plussat: Omiin tarpeisiin loistava sijainti, aivan rautatieaseman lähellä. Pääsee julkisilla vanhaan kaupunkiin, mutta kävellen myös. Hauskoja asioita (sisustus) pitkin hotellia ja huonetta. Loistava kokemus oli tässä hotellissa yöpyä pari yötä. Standardihuoneessakin oli hienoa, että löytyi kaksi tyynyvaihtoehtoa sängystä.

Plussat: Location was ideal. Rooms were comfortable. Nice hotel

Miinukset: Tv would not turn off Fitness center was not very good

Plussat: Excellent position,great bar and big comfortable room :)))Lovely!

Plussat: Top hotel Next time again

Plussat: Great location, near to the sights and river.

Plussat: Very nice room, clean and stuff was very helpful and polite.

Plussat: We asked for a top floor room away from the lift. We were upgraded to a business suite. Everything was clean and modern. Excellent coffee machine. 2 bathrooms although we only used 1 of them! Plenty of toiletries. The bed was comfortable. Excellent breakfast choice and one night we decided to eat in the restaurant. The food was lovely, great quality. Would definitely recommend

Miinukset: Nothing to dislike.

Plussat: Siisti ja viihtyisä hotelli. Huone nykyaikainen, putipuhdas. Hyvä sijainti, helppo tulla omalla autolla. Parkkitilaa. Ystävällinen henkilökunta.

Miinukset: Parkkihalli ja aamiainen lisäävät hintaa. (Hotellin vieressä ilmainen parkkipaikka viikonloppuisin ja arkisinkin pikkumaksulla)

Miinukset: One thing, which quite often sets me off. In restaurant menu there is ”classic Caesar Salad” Classic Caesar Salad has four important ingredients: fresh crispy Romana salad, which is generously coated with egg-emulsion dressing with anchoy, kapris, oil and dijon mustard. With added croutons and Parmesani shavings. Caesar salad this place is serving does not have ANY of these ingredients. Instead there is Rucola, baby beetroot leaves, TOMOATOES and MUSHROOMS!! And the most important thing - the dressing - store bought general salad dressing which has nothing to do with the real thing. Shame on you. Salad was okay, but please call it ”house salad” or something. Not Classic Caesar Salad.

Plussat: Friendly staff. Always helpful. Answered all questions.

Miinukset: Beds are very uncomfortable. Not so clean room. Carpet needs to go.

Plussat: Siisti ja hiljainen hotelli, iso huone ja mukava sänky. Kauneushoitolan palvelut hyvin esillä, tosin en ehtinyt kokeilla

Plussat: Fabulous service, great location and facilities

Miinukset: .

Plussat: It’s spaciousness and location

Miinukset: A pity they don’t have a pool and it’s time to buy new pillows

Plussat: Lovely hotel good location friendly staff nice Kyoto felt luxury

Miinukset: They forgot we only were 1 night house cleaning woke us up

Plussat: Close to old town and attractions

Miinukset: Hotel accommodations not good. Airconditioning dint work well we had to move rooms at midnight after settling down already...amount was high and dint include breakfast

Plussat: Best location EVER. Excellent resterants and main attractions in 400 meters radius.

Miinukset: Coffe service during breakfast is slow. Jacusi os not worm enough

Plussat: Location was good. Close to the tram station and to the old town.

Miinukset: The room didn’t have hot water and the hotel said it’s not possible to fix because no technical support is available at that time and also they could not change the room. So I had to stay without hot water. The air conditioning/ heater didn’t work properly. The bed was too soft and not flat, it was uncomfortable. The room was not giving the full of service for the value I paid.

Plussat: I was really tired as i changed multiple flights and I was awake for 30 hours. I arrived at 9 a.m. and although check in is at 2 p.m. they gave me the room immediately to rest since it was free. Very helpful and friendly reception. But the thing to remember is the bed. What a comfortable bed. I had the best sleep ever. Location is also perfect. 2 minutes walk from city center. Highly recommended hotel. I will surely prefer Sofitel hotels from now after the fantastic sleeping experience I had.

Plussat: The location was ideal for exploring the old town and the islands with the churches on foot. The breakfast buffet was excellent, catering to the tastes of their international travels. The staff was gracious and helpful and the beds were very comfortable. All of this made our 6 day stay in Wroclaw a great experience.

Miinukset: There wasn't anything that I didn't like.

Plussat: Location and service.

Miinukset: The bed in my room.

Plussat: Sijainti ja hotellin taso

Miinukset: Aamiaisen hinta suhteettoman kallis huoneen hintaan nähden ja tämän vuoksi emme sitä edes ottaneet

Plussat: Everything was perfect as always. Bed and pillow super comfortable.

Plussat: Sijainti sekä ystävällinen henkilökunta

Miinukset: Hotellihuoneen kunto oli kohtalainen, seinät olivat rikki.

Plussat: Location and big room

Miinukset: The floor i think if changes to deck will be better

Plussat: The location great