Novotel Ieper Centrum Flanders Fields

Clean, tidy and central location

One of the staff Karen was exceptionally rude, not just to us but to some other guests also. BUT she was absolutely the exception as the rest of the staff were outstanding!!!

Fantastic location, 5 minute walk (past an amazing cake shop!) from Grote Markt and Menin Gate. Really nice rooms that looked exactly the same as the photos on their page - a rarity in my experience! We managed to park on Gezellplein, which is an outdoor car park round the corner, but there is an underground car park that charged €20 per night when we stayed, but we didn't need to use it. You get 30 minutes free in the outdoor car park, or the hotel will issue you a time card which will give you 3 hours free. After 18:00 on a Saturday they stop charging, so we managed to get all evening Saturday and all day Sunday free parking. Huge bed in the room and a Nespresso coffee machine, kettle and tea/coffee making facilities.

Not a particularly pleasant view out of the window (a row of hotel windows), but we were there to visit Ypres, not stay in the room and look out on a nice view. A bath would have been nice, but the shower was perfectly good, with the toilet separate from the shower room, which was a welcome surprise. There was work taking place on the hotel during our stay, which wasn't mentioned when we booked, but it did not interfere with our enjoyment of the hotel. Also, we did not have breakfast included, but instead decided to see what options we had when we were there. I feel it was quite expensive at €17 per person to have breakfast there if you haven't booked it in advance, but we decided to visit the aforementioned cake shop instead!

The rest of room was great, great bed, loads of coffee and tea, shower was great and big clear TV, plenty of room as well.

Glass door on toilet, smoked glass ok but could be a bit embarrassing if with someone sharing.

Staff great; location great; bed comfortable

Nice Breakfast and plenty of choice, rooms were fairly good, nice TV in Room with English channels

gym a bit small, and scaffolding at front, had to walk round the building to get to breakfast and reception but staff were friendly