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The hotel is a very cute and causy, The staff is indeed helpful and friendly. Bathroom is large and comfortable. The balcon is just fine (with view on Matterhorn). The breakfasts are expectedly fine. The hall makes you feel at home. Spa makes you feel even better then at home.
The room itself are not very large. The door is right next to the bed, so you have no place for wet shoes. also I was a little bit frustrated with absence of habitual facilities: glasses, corkscrew, teapot, cups, etc. They are provided on the 1st request (staff is really great!) but anyway I used to have a cup of tea before bed-time.
A truly wonderful breakfast with the sweetest decor made for a delightful start to the day.
Welcoming and helpful staff, with good plentiful range at buffet breakfast. Reception / lounge area comfortable and saunaavailable in evenings.
Location; No transport standby at Train Station; Poor reception
Very good location. Traditional design. They provide free transport to the train station. Rooms are spacious and very clean. Like many hotels in Zermatt it is expensive. Ok breakfast.
We liked the wholesome, delicious breakfast...the friendly, helpful staff and very clean, well furnished rooms with every need taken care of. Love the boot heaters in the ski room!
I would suggest modernizing the decor in the spa area. Also some of the furniture in the lobby area could be upgraded. Please provide instructions for heat control in the rooms.
Perfect locations, both are 15minutes by walk to train station and cable car station. Hotel have shuttle bus to pick up at train station. Hotel staff are very friendly and the room and bed are tidy and clean as well. Will stay again next time.
I stayed with my wife and two kids in a room that had an additional a loft bedroom with an extra bathroom (for the kids). The room very spacious, clean and charming with alot of wood carve trimmings, and plenty of natural lighting. The same can be said of the lobby dining and living area. And the buffet breakfast was good.
This is not meant to be a criticism, but the staff was all business, and not so social.
Free taxi provided, sound very good. The view of Matterhorn from balcony is excellent. The staff is very friendly and flexible. Breakfast is fine.
Taxi was arranged for pick up but no taxi was watiing for us when arrived the train station. Luckily walking distance not so far.
The staff was extremely friendly and helpful. They offer free transportation from the train station to the hotel (and back), if you just let them know when you are arriving they will have a taxi waiting for you. The breakfast was decent too, lots of choice.
If you leave the windows open at night, it can get quite noisy as there are bars near by. If you are three in a room, the extra bed is a fold-out arm-chair which is not very comfortable. And, the pillows are feather filled, which can be an issue if you are alergic.
Hotel Chesa Valese sijaitsee keskustassa, ja Matterhornin hiihtoparatiisi sijaitsee muutaman askeleen päässä ja Bergsteigerfriedhof 3 minuutin kävelymatkan päässä. Käytössäsi on express-sisäänkirjautuminen, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Seuraava kuljetuspalvelu sisältyy huonehintaan: kuljetukset rautatieasemalta majoitusliikkeeseen.
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