Neufeld

We were disappointed with most aspects of this hotel. Having stayed in Zurich a few years ago at a similarly priced hotel Neufeld do not come up to our expectations of a similar standard.

The room was far too small for a double room. Placed in the roof we found it to be cold as the heating was not turned on. We could barely move around the room. The tv was located in a position away from the beds, which were the only places to view tv. All furniture was crammed in. The bathroom was espcially small and uncomfortable. When showering with care the whole floor area and toilet bowl became drenched in water necessitating the use of hand towels to mop up the excessive water everywhere. The internet provided was analogue which was unreliable and incredibly slow. It must be said that the hostess in the breakfast room was most inhospitable and unfriendly with the food supplied to be of a second rate quality and of minimal quantity.

Good, basic hotel. Clean and reasonably well situated. Nothing outstanding but also nothing really to complain about. Liked the late (12h00) checkout, also the cancellation policy (although I did not require it) is rather "forgiving".

Nothing really.

Staff were very friendly and helpful, breakfast was good.

Floors in room were not hoovered properly. Never checked under the beds when cleaning.