Addison hotellia

Plussat: The room and facility was so clean. The staff was exceptional!

Miinukset: The breakfast was not that good. I am vegan and there was not much for me to eat. During the week, they had fresh fruit but over the weekend there was not much at all.

Plussat: Very clean and plenty of parking

Miinukset: Needs another ice machine

Plussat: I was thoroughly impressed with the entire staff. The ease of checking in and out was also a plus.

Miinukset: I had to extend my stay for two more nights. I was told I had to make a new reservation and that the rate would jump to $140 per night. I thought that was absurd, so I went and reserved a room for those 2 nights at a competitor's property in the same area for less per night than what I was being charged at Home 2 Suites. Appears that I should have booked my entire stay at the competitor's hotel.

Plussat: I like the egg with bacon.

Miinukset: NA

Plussat: I liked everything.

Miinukset: I didn’t like that booking.com made me believe we were going to have the two beds in one room and the living area in another room.

Plussat: Staff was great... Very friendly!!!

Miinukset: No complaints...

Plussat: Neat, pleasant staffs

Plussat: Omelets and separate rooms

Plussat: Honestly the only thing that was good about the hotel was the breakfast. That is the only thing that was as described. I m not sure how they earn their stars or if its just old. The room smelled of old stale smoke and there were spiders on the ceilin

Miinukset: Honestly the only thing that was good about the hotel was the breakfast. That is the only thing that was as described. I m not sure how they earn their stars or if its just old. The room smelled of old stale smoke and there were spiders on the ceilin

Plussat: Loved the amount of space and kitchen!

Miinukset: The extremely low water pressure in shower made shower unpleasant. The pillows were small and uncomfortable.

Plussat: Breakfast was good. Omelets made to order were the best thing about the hotel.

Miinukset: Our room was not cleaned. We had removed the sheets from the bed because they were dirty and set them by the door to be sure that we would get clean sheets. We came back to our room and the sheets were sitting where we set them, our garbage was overflowing as it had not been removed, and obviously our room had not been cleaned at all. After returning from a long day out we called the front desk and they said there was no housekeeping available. The front desk eventually called back and stated they had found someone from housekeeping. Maylen came to our room with clean sheets and emptied the garbage. Maylen was WONDERFUL. She should be recognized for her great customer service. Otherwise the complete review would have been terrible. They also charged us more than the booking.com price. We were quoted $322.05 as seen here and yet we were billed $372.44. This is very upsetting as the price stated: 1 room $282.80 6 % TAX $16.97 US$ 0.62 Property service charge per night $2.48 7 % City tax $19.80 Price (for 2 guests) $322.05 Why were we billed $50 more than what we were told we would pay? Hidden fees are the worst.

Plussat: Location convenient to other merchants

Miinukset: Had sugar ants in the kitchen area

Plussat: The hotel staff were some of the most hospitable and helpful ever. We were welcomed by a hot chocolate bar upon arrival and greatly enjoyed our super clean and comfortable room. The breakfast was top notch. The kitchen even let us borrow a potato peeler!

Miinukset: For the first few days, the water pressure in the room was quite low and the water temp was not very hot. It improved after a few days.

Miinukset: It was a winter night and the heater had not been turned on until I arrived. Most of the night the room was very cold and it took over 8 hours for the heater to heat the room. Three story facility with no elevator. I had to carry my luggage to the top floor and had no idea hotels were allowed to have multiple stories with no elevator.

Plussat: I liked breakfast and the size of room.

Miinukset: I didn’t realize you had to walk outside to go to rooms. I also didn’t realize the outdoor pool was not heated. Next time if we go back around this time of the year we would probably stay else where as it was a little cold to walk outside and also the kids couldn’t enjoy the pool. It would be a great place to stay during the hot/warmer weather.

Miinukset: All good

Plussat: The staff was very nice and accommodating. The rooms were spacious, inviting, and I enjoyed the full kitchen which came with all of the items I needed. The breakfast was excellent. This hotel is excellent, pet friendly, and I would stay there again!!

Miinukset: All was good. No bad reviews to mention.

Plussat: Was looking for convenient access to the Addison Kaboom Town event. The Hyatt House was perfect. Pool was clean. Gas grills available in the cabana. We really enjoyed our stay. Great way to avoid traffic and parking.

Miinukset: A larger pool and extended pool hours. Pool was very crowded and it closed before the fireworks finished.

Plussat: The hotel just makes you feel like at home. And the staff really care that you have a pleasant stay.

Plussat: Great Beds.. Very Kind Staff - In every department!

Miinukset: Breakfast needs ALOT of help! Please UPGRADE your food! The breakfast staff was very professional and kind! The area was kept clean.... However the food was NOT a good quality!

Plussat: Good location. Good breakfast. Nice room.

Plussat: Average hotel . Good location. Decent stay. Next to lot of restaurants.

Miinukset: Spotty wifi sometimes. Dated interior .

Plussat: Excellent location, clean room, and LOVE free breakfast

Miinukset: No issues

Plussat: Loved the value for the suites! Wonderful to have microwave, mini fridge and trundle bed in suite. Great variety at breakfast. Within walking distance of several restaurants.

Miinukset: The outdoor pool is not heated and do not count on prompt/ reliable wake up calls- otherwise a comfortable hotel.

Plussat: Location is great. Nice breakfast. Very clean. Very personable staff.

Miinukset: Nothing

Plussat: Staff

Miinukset: Small shower

Plussat: Bed, room, location

Plussat: Great room! Clean, spacious, with all the amenities we needed!

Miinukset: I think this room needed 2 TVs. Trying to put the one TV in between the living area and the sleeping area was kind of awkward.

Plussat: Location and newness.

Miinukset: Still renovating but looking good.

Plussat: It was a lot of choices for breakfast food.

Miinukset: I have no complaints

Miinukset: Older electronics and fixtures. Warped Capt in room and coming spaces.

Plussat: The room was so nice and clean. It’s more than worth the cost which was ridiculously low for a hotel this nice.

Plussat: Rooms

Miinukset: Its ok

Plussat: Location and price

Miinukset: No complimentary breakfast

Miinukset: More workout facilities - was not able to get my workout in. I was surprised the breakfast was not included in the room rate

Plussat: The location was away from the noise of the Dallas area. The bed was one of the best we have slept in a hotel, which is extremely important to us.

Miinukset: nothing

Plussat: Location.

Plussat: Customer service and quiet Small but serene pool area. Towels on the chairs first thing in the morning.

Miinukset: No towel rack in bathroom or rack of some sort in the shower.

Plussat: The price was very appealing. Location was good for restaurants and tollway. Check in was very pleasant and professional.

Miinukset: Loud occupants well after midnight. No free breakfast. Coffee maker in the room didn't work.

Plussat: Quietness

Miinukset: More parking lot spaces

Plussat: It was quite.

Miinukset: I went to the front desk in the morning and there was no one there I waited 20 min and no one ever got there.

Miinukset: They had computer problems so it took 40 minutes to check in

Plussat: Cleanliness, great staff, and location

Plussat: They have a clean place with friendly staff.

Plussat: Very friendly and helpful staff.

Miinukset: Room had a strange smell

Plussat: The entire staff made this hotel stay the best one I've experienced in years! From check in, to exchanging my room to a quieter spot (the manager & housekeeper were especially helpful), to check out - every aspect was exemplary. The room was quiet, comfy.

Miinukset: The only 'off' thing about this quiet jewel of a business hotel is the location of smoking areas right outside of the side doors. This made the rooms nearest these side doors very noisy due to inconsiderate, late night entries and exits.

Plussat: The staff was extremely polite and helpful.

Miinukset: It is not a fault to the hotel but there is a lot of construction on the road immediately outside of the hotel.

Plussat: They were so willing to assist with any request I had made. I would stay at this place again if given the chance.

Plussat: Large relatively quiet room, comfortable bed. Overall a good value.

Miinukset: I was given Handicap room, which I did not need, bathroom vanity was tiny. Hotel hard to find, set back from street and sign hidden by restaurant.

Plussat: Clean

Miinukset: On booking.com the rate including tax was$358 I was charged $405, I’m reporting to AMEX w all copies of paperwork.(had brought this to front desk attention, rate was never adjusted) This facility was clean but sparse & old.

Plussat: Very clean. Friendly staff

Miinukset: No ventilation in bathroom, poor drainage in bathtub

Plussat: Check in was effortless. The staff was very friendly and helpful and make the start of my stay very pleasant.

Miinukset: The quality of the room was subpar to the value, simply because of the name Hilton. My expectations of a room for over $100/ night needs to be slightly upgraded and not so "dingy." Cleanliness was fine but the room simply felt old and dingy.

Plussat: I can name a couple of things I liked about this hotel. It was very clean and organized, right when you walk in there are complimentary wine, cookies, and water which is nice! The rooms were very clean and nice.

Miinukset: The location of the elevator is right when you turn the corner and I didn't even notice it at first. But I had to look and it was right there behind me... Bummer.

Plussat: It was a comfortable room, basically what I expected.

Miinukset: I did not like how you could not go down and get coffee after 10:00, speciality coffees didn't need to be available but should be able to get coffee or provide it in the lobby even. after breakfast.

Plussat: location

Miinukset: wanted to charge me to park in an open parking lot. will not stay at a courtyard again.

Plussat: Cleanliness

Miinukset: My flight got cancelled & when I showed up next day, my 2 days reservation was cancelled stating that I did not call. I showed my cell phone screen proving that I did call them but still refused to give me room. I stayed there on my friend reservation

Plussat: Location and cleanliness

Plussat: Location

Miinukset: Check in Clerk- Shaluma? Was the worst & rudest employee I've ever encountered at ANY MARRIOTT !!! > I will not be back because of how condescending and rude she was to me and the loud + criminal- type clientele that was there this past weekend. Oh no !!! I won't be back!!! :(

Plussat: The bed was comfortable and spacious.

Miinukset: The iron in my room leaked water and the dials were unreadable.

Plussat: Staff was friendly and was located in right area

Miinukset: The carpet in the room was wet the whole carpet

Plussat: Clean room

Miinukset: Having to pay $8 in parking fees

Plussat: Convenient to several areas.

Miinukset: We had some plumbing issues that we woke up too.

Plussat: It was clean, & relatively central for where we were going.

Miinukset: They make you pay for parking. I have recently stayed just a block away at one of the competitors, & didn’t have to pay for parking.

Plussat: location

Miinukset: bed too short

Plussat: the location and the hotels guest room

Miinukset: no

Plussat: Room size is big

Miinukset: Other guests were noisy outside the room at 2:00am in the morning for two consecutive days

Plussat: Staff was extremely courteous.

Miinukset: Would request first floor next time for my dog. The third floor was not convenient.

Plussat: I liked the complimentary breakfast and the homey feel of the room.

Miinukset: I didn’t not like price. I feel it was a bit over priced.

Plussat: The breakfast was good for me, as there were gluten free options of eggs, peanut butter, sausage and yogurt. Coffee and water was always available. I would have liked a mini refrigerator in my room, but it wasn't key to my staying. I especially liked not having to pay for parking! The woman at the desk was especially nice and accommodating.

Miinukset: Would have liked mini refrigerator, and perhaps a little thicker/firmer mattress, but I was ok without them. The ice machine on the 1st floor didn't work when we got there, but they fixed it when I brought it to their attention.

Plussat: Location

Miinukset: Many people staying here with pets that were everywhere throughout hotel including breakfast area. Same breakfast menu items every morning.

Plussat: Hospitality

Miinukset: Switching properties was impossible to transfer location

Plussat: The breakfast had a variety of foods and was very good. The room for dining was very light and airy and always clean. All the staff were very polite and very friendly. If we ever go to Dallas again we will stay at this hotel.

Plussat: Great facility, clean and well maintained. Staff was excellent. We frequently stay at La Quinta’s when we travel- nicest La Quinta location we’ve ever been to. Breakfast was great. Area felt safe. If ever in the area again, will most definitely return here. Felt like home and honestly hated to leave.

Miinukset: Only negative was a single, dead roach in the bathroom.

Plussat: The staff is always professional, kind and caring. They are willing to address and fix any concern that I may have. Initially my room did not have a fridge, once I voiced my concern, the front desk person moved me so fast.

Miinukset: The ice maker on my hall was malfunctioning so the front desk person directed me to the other main hallway. This hall smelled horrible like pet urine and feces, the carpet was badly stained in need of a massive cleaning. I did not like the pet smells.

Plussat: Comfortable, decent breakfast, and we were able to get an early check in

Plussat: Eggs were tasteless and the sausage needed to be browned more.

Miinukset: Eggs were tasteless and the sausage needed to be browned more.

Plussat: Room was great. Facility very clean

Miinukset: Breakfast was average.

Plussat: Location, room and staff was great! Bed and room decorations comfortable and beautiful. Lobby and hotel atmosphere very elegant.

Miinukset: A small refrigerator in the room would have been beneficial.

Plussat: rooms are great, will be staying here again.

Miinukset: staff did not give any input as far as breakfast or the internet.

Plussat: The bed was wonderful. We were updated to a suite and the staff were delightful

Miinukset: Water in bathroom ran warm but never hot

Plussat: The buffet breakfast was great. I also ordered room service on 1/14 in the evening and they accommodated my request for an omelette when it was after breakfast hours. Room service very professional on phone. Yolanda was great!

Plussat: Everything. It was close to a lot of different places as well.

Miinukset: The shower. It could have had better pressure and the hot water last a little longer. Other than that is was amazing and will stay there again and tell other 3about it.

Plussat: It was a very beautiful hotel. Very clean. Has pretty much anything you could want.

Miinukset: Minus the snarky attitude of one of the workers everything was perfect. Front desk staff were very friendly and polite.

Plussat: Absolutely loved our stay here. From the moment we arrived, everyone was so helpful and warm. Check in was a breeze and the inside of the hotel is beautiful! Our room was so comfy and the bed was heavenly. I am so pleased with this hotel. I would be glad

Miinukset: Nope

Plussat: I was here for a conference and it was excellent. They warned me about noise during renovation, but I never really noticed it. Once the renovation is complete I'm sure it will be even better.

Miinukset: it is 30 minutes from DFW, which is but that far when you're traveling on business. I

Miinukset: Outdated

Plussat: The tv access to netflix was great. I just logged in and started enjoying!

Miinukset: There was a wedding going on which made the parking a little crowded but otherwise, it was a great stay.

Miinukset: Room was hot and saw a few bugs in restroom

Plussat: The location and the self parking.

Miinukset: Rooms are a little outdated but a major remodeling is underway.

Plussat: Had a party somewhere and could hear the bass all night. Pillows were super hard. But everything else ok

Plussat: Bed was comfortable. Location was great for dining and entertainment.

Miinukset: Very old building. Somewhat updated yet somewhat grungy. TV wasn't working correctly. Room and bathroom quite small.

Plussat: Price.

Miinukset: Elevator was hot. Staff were ungracious. Also could not get to the breakfast for the staff. $100 hold for incidentals is ridiculous.

Plussat: The staff are amazing! I was worried after reading previous reviews. They even helped me out with storing my luggage while I attended the conference at another more expensive hotel chain.

Miinukset: The leaf blower at 7:30am on a weekend morning.

Plussat: Location was good. Close to a lot of restaurants

Miinukset: The bed was horrible!! Like sleeping on a rock! Back pain for day's afterward.

Plussat: Convenience

Miinukset: Nothing

Plussat: Really nice

Miinukset: I don't think my door locked at all.

Plussat: Nothings

Miinukset: Everything

Plussat: Nice room and good bed

Plussat: Food

Plussat: Great location and very clean!!

Plussat: It was comfortable and there was excellent food nearby. BJ's had amazing pizza.

Miinukset: The hotel itself was fine. I put "near airport" in the search this hotel came up, I have a Best Western Award Membership so I chose it. It was a 30 minute ride in a LYFT at the tune of $26 plus tip each way.

Plussat: Very nice staff.

Miinukset: No

Plussat: Very pleased with the hotel. Very roomy and very clean (I was a little worried about insects based upon other reviews). Excellent location. Great deal for the money. I'd definitely recommend.

Miinukset: No issues.

Plussat: The staff was very friendly and helpful.

Miinukset: Nothing really.

Miinukset: I don t like a hotel that requires a $100.00 hold on a card. I understand having a card on file. It takes 5-7 business days to be credited back on my debit card

Plussat: Location

Miinukset: Little old

Plussat: The hotel was dirty and smelled bad.

Plussat: The location, it was comfortable and clean.

Miinukset: I like the staff with the exception of one man who worked overnight had a disgusting habit of spitting and making a terrible noise when he was about to spit, like a gurgling noise. He was not at all helpful with helping me with my luggage.

Plussat: I loved the location of the hotel.

Miinukset: Not really. I read reviews the terrified me of what condition the hotel might be in, but it was clean, and quiet and a great location for a great price.

Plussat: No comment

Miinukset: No comment

Plussat: The kitchenette which was complete with dishes, etc. I didn't use it, but it was nice that it was available.

Miinukset: NO

Plussat: The room was spacious. The bed/pillows were extremely comfortable. Breakfast was very satisfying and delicious with a wide variety of choices. Overall it was a very pleasant experience. Will definitely return next time we visit our daughter in Addison.

Plussat: The STAFF room attendant the breakfast Overall service was great

Miinukset: Everything was AMAZING

Plussat: Nothing like the web page offered

Plussat: They Were respectable curiosity ver helpful very patient until bed bugs occurred

Miinukset: Bedbugs

Plussat: Plastic fantastic breakfast, but it seems that all the medium priced hotels in USA has the same.

Miinukset: Plastic fantastic breakfast, but it seems that all the medium priced hotels in USA has the same. With other words not fantastic at all. The real problem with the establishment was that according to their info at booking.com is that the rooms are less the half size of what is annonced. I picked two rooms at this hotel for several days because of the size, 620 ft2 but the truth is 200 ft2. This is than a form of fraud. We took it up with the management, but they said that the fault is on booking.com. I do NOT believe them and I do not accept this excuse.

Plussat: Staff was accommodating.

Miinukset: The 3 inch cockroach in the room.

Plussat: The location was great, it was within walking distance of a few resturants.

Miinukset: The night staff didn't not take time to fully understand that they charged my card twice. Thankfully the morning staff corrected the issue. Also the bathrooms have NO fan.

Plussat: cleanliness, location was great, also the value.

Miinukset: No refrigerator or microwave in the room, so bringing anything with you cannot be kept or heated.

Miinukset: Expected room service option and courtesy shuttle like other Hampton Inn Hotels.

Plussat: Location and free breakfast

Miinukset: The hotel room walls are very thin and could hear your neighbors. No fridge or microwave in the room.

Plussat: Comfortable bed

Miinukset: Need microwave, and working clocks,

Plussat: Clean room, quiet, convenient to where I needed to be

Miinukset: Walls must have been paper thin. Could hear people across the hall talking. Could hear to much in my room. Wasn't very quite at all.

Plussat: Location

Miinukset: Room had insects and TV was not working

Plussat: It's in a great location near my daughter's home. Lots of shops and restaurants are nearby with good access to major roadways. Even though it's right off a big intersection, it's quiet. For the low price, it was adequate.

Miinukset: They didn't clean my room one day, which was NBD since I was staying alone. The room would be a bit tight if I hadn't been staying alone. The vanity is in the bathroom which would make it hard for 2 or more people to get ready at the same time.

Plussat: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!

Miinukset: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!

Plussat: The room was ok except for water that was always on the floor from the air conditioning and the room was just not attractive and had a stark bare look.

Miinukset: water on the floor

Plussat: It's a Motel 6 so do not expect fluffy towels, coffee makers or ....anything extra..not even internet service. BUT, if you want a clean room (which are few and far between at Motel 6, Red Roof, etc.) and save $35 over the next higher level of hotel and u don't have to pay a pet fee, this is your place. Nice, professional staff. Lots of restaurants within walking distance.

Plussat: Nothing with the exception of the nice pillows.

Miinukset: First, 3 police were on sight when we arrived so it was sketchy from that point. The roaches came out as soon as we turned the lights out. 4 in the bathroom, 2 dead under the bed and 3 crawling across the ceiling. Also the cable was limited, the majority of our channels were Spanish but shouldve been English(tbs,TNT, ...) The icing on the cake was with the front desk calling my room at 12:45p threatening to call the police if I wasn't out In 10 mins. My family and I planned on staying at this location throughout the end of Hurricane Matthew.

Miinukset: No wifi available. The bathroom floor was rotting from a leak somewhere. Mystery stains on the walls near the sink.

Miinukset: No shampoo floor wasn’t carpeted and at night there were a few vagabonds but it was quiet. Bed was comfortable.

Plussat: Was cheap for the area

Miinukset: Staff was rude, room was small and outdated.

Plussat: Safe neighborhood. Conveniently located.

Miinukset: No travel toiletries or hair dryer

Plussat: The location!

Miinukset: The staff was horrible, the same guy in the day time always rude and a liar! I guess he forgot I was the guest from the day before I asked him for the latest check out time he told me 11, but when I called days before he told me the latest was 11:45

Plussat: I've stayed at this property numerous times in 2019. Loved that their pet friendly without extra charge. The staff members are very accommodating it's in a great location for restaurants and shopping as well, that's why I stayed again.

Miinukset: I have stayed at the property so many times especially last year the staff is familiar with me. Therefore, I would think that I'd get a discount for my stays but that's yet to be seen.

Miinukset: The only problem I had was the hot water did not work for the sink.

Plussat: Location

Miinukset: Room not cleanup unless asked back door did not close elevator did not work properly and it took a week for the washers and dryer to work

Plussat: Hotel and room were very clean

Miinukset: There was no water for a while, but it was quickly fixed

Plussat: Good location near KADS. Lots of nearby restaurant choices.

Miinukset: A/C didn't work. My room was still over 80 degrees at 2:30a. The mgr sent me to a room that hadn't been cleaned. My "comp" was an $8 breakfast. Moved to another room for 3 more nights. A/C broken there too. Mgr promised to send maintenance. Never showed.

Plussat: Great room and staff

Miinukset: Limited parking on site

Miinukset: no

Plussat: It was clean and comfortable and the staff were friendly. The room was big and spacious and was serviced every day which was nice. Close to amenities - less than a 10 min walk to restaurants

Miinukset: There were some renovations works which I didnt know about before booking, the onsite snack shop didnt seem to have many options available

Plussat: Nothing

Miinukset: Hated Everything. It was my husband & I's 20th wedding anniversary. Nothing was available at the hotel that was on website. No shuttle, no bar, no restaurant, bad customer service, The picture of the room were miss leading, It was loud, construction everywhere in hotel. Not what we planned on spending our anniversary at. Very disappointed, and put a damper on our special occasion. An the staff really didn't seem to care. Very disappointing experience!!!

Plussat: Location and comfortable bed

Miinukset: No free breakfast

Plussat: Staff at the in-house bar was very kind

Miinukset: Hotel claims to be climate aware and ask you to hang towels if they will be reused. Despite doing so, they are replaced nonetheless. Also no safe in the room

Miinukset: The construction and strong paint smells..

Plussat: Great location. Great rooms

Plussat: Comfortable and clean nice friendly staff

Miinukset: No

Plussat: Good location

Miinukset: N/A

Plussat: Location

Miinukset: Food services - missing items, not careful about hygiene Housekeeping - missing replenishment Building and infrastructure - not up to Homewood standard Billing - I was over billed and expect the refund in 2-4 weeks

Plussat: Location

Miinukset: My room did not have ac it was moldy smelling as soon as you enter the building.Ryan the hotel manager had me swipe my card twice. I asked for what reason Ryan the manager said it was protocol.. Upon checkout the guy asked what rooms I told him he says you had two reservations. I answered no I booked two rooms under one name. Ryan the manager stated from his own mouth if I wanted to have my bill and deposit taken out on one ticket the customer would have to request for that option. I book rooms three to four times a month for the the past ten years and never once did I ever have to mention hey let’s take two deposits for one booking and two rooms. THIS HOTEL WILL RIP YOU OFF PEOPLE THEY WILL CHARGE YOUR CARD TWICE FOR ONE BOOKING OF TWO ROOMS OR MORE PLEASE DO NOT BOOK AT THIS LOCATION... THIS HOTEL HAS MAJOR WATER DAMAGE TO THE CEILING AND FLOORING...

Plussat: I thought the Lobby was a great place to hang out very clean. The breakfast was amazing the eggs were so good and fresh. I really enjoyed the country look, it was giving my husband and I wonderful ideas

Miinukset: The beds weren't that comfortable they were a little hard. The room was cozy. The bathroom in the shower was not that clean. The rug in the living room wasn't that clean.

Plussat: The staff at front desk and food services was friendly and helpful. The breakfast was good. The evening reception snacks were amazing and a pleasant surprise perk to the hotel stay.

Miinukset: The location was away from where we needed to go but it was manageable - nothing you guys can do about it.

Plussat: Location

Miinukset: Room was NOT ready for 90 minutes past check in time, privacy intrusion, bad experience

Miinukset: no hot water in the evening

Plussat: n/a

Miinukset: The occupants in the room above us had 3 small children who sounded like they were having gymnastics tryouts that started before 7am. It was EXTREMELY disturbing as we had a 5 hour drive ahead of us but were not able to get the appropriate rest needed to so.

Plussat: The room was overall comfortable felt like home!

Miinukset: Wasn't real pleased with the outside appearance

Plussat: Great location, breakfast and room.

Miinukset: Ladder was left at the bottom of the stairs that I had to move in order to get up to my room.

Plussat: It’s always nice and clean

Plussat: Location close to shopping and restaurants

Miinukset: Mediocre in so many ways. Questionable in other ways. This is not a three star hotel.

Plussat: NOTHING

Miinukset: A/C wasn't working properly even after maintenance checked it out. The hallway smelled. The breakfast hostess discriminated against my friend and I....

Plussat: Actually Just Location.

Miinukset: Jacuzzi Was Cold Water. Room Was Stuffy, Ac Sucked. Wasn’t Greater And Ashley Had A Horrible Attitude This Hotel Was A Waste.

Plussat: The location is great! Close to lots of places for shopping and eating.

Miinukset: Our shower was not working. We did not test it when we checked in and by the morning, we didn't feel like changing rooms just to shower. There is also no free parking, so be mindful of that when booking.

Plussat: Room was nice and clean. Very convenient to plenty of food and restaurants. Had to pay for parking. Had to walk back to front desk twice to get keys that worked. And it was a walk it's a fairly big hotel.

Miinukset: Having to pay for parking.

Plussat: The bar and staff were very nice and it was really nice to have a shuttle available to the mall and other locations within 3 miles! Shuttle drivers were really great. Conference facilities were quite good.

Miinukset: The heating system didn't seem to sync up with the other component and made a lot of noise. Towel rack in the bathroom fell off the wall. The fire alarm went off one morning due to a broken hot water pipe in someone's room...

Plussat: Very unhappy with this hotel , I liked nothing and will believe the REVIEWS NEXT TIME

Miinukset: Very unhappy with my stay the first week was good therefore I reserved for another 3 days and they decided to charge me for parking at the HOTEL we are staying,$18 dollars a day unacceptable. I will never stay here again and will let everyone no!!!!!!!!

Plussat: Nothing

Miinukset: Everything

Plussat: The staff are very nice people

Miinukset: They charged me when I checked in and charged me again when I checked out. They also allowed dogs to come into the hotel and stay. In my room as I was sleeping my bed was mKing me itch. This has never ever happened to me when I has stayed at this hotel. My bank may have to disputed the double charged.

Plussat: How spacious and unique the building is! And so conveniently located next to everything!

Miinukset: The parking lot situation was slightly confusing at times. But otherwise not bad!

Plussat: There were roaches coming out the ceiling

Plussat: Staff and location

Miinukset: Air condition stayed on with cold smelly air

Plussat: Start with the old carpets etc. Then the old odor . And how about $18.00 a day to park ? Would rather not stay at this hotel again.

Miinukset: If you want to be in Addison , Texas this is a great location.

Plussat: the cheapest normal place i could find

Miinukset: cheap breakfast, very old rooms, staff mostly doesn't speak english (besides the front desk)

Plussat: I hate that place it’s very nasty

Miinukset: Roaches are everywhere

Plussat: price

Miinukset: hair in the bath tub poor remodel job breakfast had no meat someone lived in the room next door & was loud

Plussat: Room was clean, neat. Quiet area and pleasant to stay.

Miinukset: The heater was really loud.

Plussat: Clean room, air conditioning worked great!

Miinukset: The breakfast is extremely blah. Needs variety.

Plussat: The price and room

Miinukset: Na

Plussat: The hotel was well maintained on the outside but the room itself was filthy!! Mildew in the bathroom, filthy carpets, tub/showers stained, and cracked tub. I would never choose to stay there again..,

Miinukset: See above.

Miinukset: Stay was awful- dirty - not safe- rude staff - don’t stay there.

Plussat: Hotel was clean and the staff was very friendly and respectful.

Plussat: Location

Miinukset: No

Plussat: Continential breakfast included a waffle maker and a nice seating area with TV.

Miinukset: Very noisy area. Cars could be heard speeding down the Beltline all night. TV was very unresponsive. Bugs were found inside room.

Plussat: The size of the room. The A/C would freeze u out. The bed was pretty comfortable! Always hot water w/ good pressure. the young man at the front desk was awesome!!