Addison hotellia

Plussat: Really well kept and clean

Plussat: I was thoroughly impressed with the entire staff. The ease of checking in and out was also a plus.

Miinukset: I had to extend my stay for two more nights. I was told I had to make a new reservation and that the rate would jump to $140 per night. I thought that was absurd, so I went and reserved a room for those 2 nights at a competitor's property in the same area for less per night than what I was being charged at Home 2 Suites. Appears that I should have booked my entire stay at the competitor's hotel.

Plussat: Everything breakfast was really nice and rooms were very nice and clean best room I’ve ever booked !

Plussat: The hotel was very clean and staff was very friendly and helpful very pleased with this hotel. The continental breakfast was one of the best I have ever had a a hotel.

Plussat: Salt water pool

Miinukset: No response fr early checkin

Plussat: I liked everything.

Miinukset: I didn’t like that booking.com made me believe we were going to have the two beds in one room and the living area in another room.

Plussat: Staff was great... Very friendly!!!

Miinukset: No complaints...

Plussat: Breakfast wasn't until 0700 and I had to leave before it opened. That was disappointing.

Plussat: Very clean room

Miinukset: Other guests were loud in the hallway / room, but unrelated to hotel.

Plussat: Neat, pleasant staffs

Plussat: Omelets and separate rooms

Plussat: Bathroom was dirty , bed sheets had stains , room smelled like smoke . Terrible customer service . I will be leaving reviews and yelping this .

Miinukset: Bathroom was dirty , bed sheets had stains , room smelled like smoke . Terrible experience and stay . Please make sure you don’t give people dirty beds to sleep in , especially two of them .

Plussat: Access to swimming pool and basketball court. The ability to check in early.

Plussat: The area was excellent

Miinukset: The card i had wasnt chip. So i couldn't use it

Plussat: There was no trash can in the bathroom and being a female, that was an issue. The main door to the hotel room was not completely closed due to whatever reason. It was bolted and had the extra inside bolt on. The room with the bed was warm while the sitting area was freezing.

Plussat: Nice, spacious room! Good location.

Miinukset: They would not take my method of payment because it didn’t have a “chip.” It was a Master Card, you have to take it if you say you take Master Card. My room was on the 3rd floor and I had to take my luggage up 3 flights of stairs. No elevator. Charged 7$ to park in a hotel I was staying in. This was not in a down town or limited parking area.

Plussat: Was looking for convenient access to the Addison Kaboom Town event. The Hyatt House was perfect. Pool was clean. Gas grills available in the cabana. We really enjoyed our stay. Great way to avoid traffic and parking.

Miinukset: A larger pool and extended pool hours. Pool was very crowded and it closed before the fireworks finished.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: No carport for the elements like hail storms

Plussat: It’s like staying in someone’s home. Great breakfast.

Plussat: Omelettes cooked to order, different breakfast items each morning, theyll work with you if you want to check out late, and the rooms feel like an apartment!!!! Will be looking for hyatt house from now on when we travel, they've set the bar extremely high!!!!

Plussat: Breakfast was great

Plussat: The cleanliness of the property

Miinukset: Had some issues with plumbing in room

Plussat: I loved everything about it.

Miinukset: The elevator took too long

Plussat: Great Beds.. Very Kind Staff - In every department!

Miinukset: Breakfast needs ALOT of help! Please UPGRADE your food! The breakfast staff was very professional and kind! The area was kept clean.... However the food was NOT a good quality!

Plussat: Good location. Good breakfast. Nice room.

Plussat: Average hotel . Good location. Decent stay. Next to lot of restaurants.

Miinukset: Spotty wifi sometimes. Dated interior .

Plussat: Excellent location, clean room, and LOVE free breakfast

Miinukset: No issues

Plussat: Cleanliness and pool

Miinukset: I did not get the room I requested to accommodate me and my fiancé

Plussat: Location

Miinukset: Everything was excellent

Plussat: The breakfast was great! So good!

Plussat: Staff

Miinukset: Small shower

Plussat: Location and newness.

Miinukset: Still renovating but looking good.

Miinukset: Older electronics and fixtures. Warped Capt in room and coming spaces.

Plussat: They have a clean place with friendly staff.

Plussat: Very friendly and helpful staff.

Miinukset: Room had a strange smell

Plussat: The entire staff made this hotel stay the best one I've experienced in years! From check in, to exchanging my room to a quieter spot (the manager & housekeeper were especially helpful), to check out - every aspect was exemplary. The room was quiet, comfy.

Miinukset: The only 'off' thing about this quiet jewel of a business hotel is the location of smoking areas right outside of the side doors. This made the rooms nearest these side doors very noisy due to inconsiderate, late night entries and exits.

Plussat: The staff was extremely polite and helpful.

Miinukset: It is not a fault to the hotel but there is a lot of construction on the road immediately outside of the hotel.

Plussat: They were so willing to assist with any request I had made. I would stay at this place again if given the chance.

Plussat: Large relatively quiet room, comfortable bed. Overall a good value.

Miinukset: I was given Handicap room, which I did not need, bathroom vanity was tiny. Hotel hard to find, set back from street and sign hidden by restaurant.

Plussat: Clean with nice amenities

Plussat: This place is very clean and well keep

Miinukset: Nothing

Plussat: Very clean. Friendly staff

Miinukset: No ventilation in bathroom, poor drainage in bathtub

Plussat: I can name a couple of things I liked about this hotel. It was very clean and organized, right when you walk in there are complimentary wine, cookies, and water which is nice! The rooms were very clean and nice.

Miinukset: The location of the elevator is right when you turn the corner and I didn't even notice it at first. But I had to look and it was right there behind me... Bummer.

Plussat: Did not take advantage of the breakfast. Already had plans. Bed was very comfortable.e

Miinukset: Everything was very nice.

Plussat: The room was very nice

Miinukset: No

Plussat: People was friendly .food was good bed was comfortable

Miinukset: Air conditioning was noisy

Plussat: This is the only place I stay when Im in Dallas.

Miinukset: N/a

Plussat: The location was away from the noise of the Dallas area. The bed was one of the best we have slept in a hotel, which is extremely important to us.

Miinukset: nothing

Plussat: Customer service and quiet Small but serene pool area. Towels on the chairs first thing in the morning.

Miinukset: No towel rack in bathroom or rack of some sort in the shower.

Plussat: The courtyard that the room overlooked was nice, instead of having to look at a parking lot.

Plussat: The front desk hostesses they were extremely nice and accommodated me to the fullest . That's why I always chose this hotel for years when I come into town .

Miinukset: I love everything espically the cookies ..

Plussat: Great atmosphere, friendly staff, great amenities.

Miinukset: They had computer problems so it took 40 minutes to check in

Plussat: The bed was so comfortable

Miinukset: Nothing

Plussat: The property was beautifully decorated, staff was amazing and helpful, and the amenities were wonderful! Juan, at the front desk, was beyond helpful and kind. The on sight restaurant was incredible and delicious.

Miinukset: The on sight restaurant was a bit pricey but it was delicious!

Plussat: Everything about the hotel was great from the hotel to the staff.

Plussat: No booking

Plussat: location

Miinukset: wanted to charge me to park in an open parking lot. will not stay at a courtyard again.

Plussat: Lovely decor, comfortable bed, great shower products

Plussat: Cleanliness

Miinukset: My flight got cancelled & when I showed up next day, my 2 days reservation was cancelled stating that I did not call. I showed my cell phone screen proving that I did call them but still refused to give me room. I stayed there on my friend reservation

Plussat: Location and cleanliness

Plussat: Beautiful room loved the couch and the makeup remover cloths provided

Miinukset: Loud AC, one of the doors we could not enter had to walk around

Plussat: Location

Miinukset: N/A

Plussat: Only thing I liked was there breakfast bistro. But it was pricey for just two. $34.00

Miinukset: The night manger Ashley. When we got back from watching a comedy show. I wanted to purchase a drink. An no one was in the front desk. Me an my husband looked around to see if there was a bell for service. I walked around the lobby area to the hallway to see if there was anybody. So we just went up to are room. I told my husband I need a drink Pepsi. I had a iv infusion last wed. An caffeine helps with the migraines. So I went back down an this time she was there helping a customer check in. That was having problems with his reservation. She asked. Can I help you. I said yes I just need to make this purchase. She said I can charge it to your room. I told her that will be fine. I asked her is a bell to ring for service. Cause we came in an no one was here in the front. An she said no you didn't just come in. I told her yes we did come in. I walked into your snack area looking to see if there a bell or button. Look on the check out service desk an walked around in the lobby. Nobody was here. She said no I was here. I told her clearly you are here know. But you weren't when I got in here. I should have told her to replay the camera. Anyways, she ruined it for me. Will not they at this location again.

Plussat: The room was so nice, clean and crisp. The amazing staff was the cherry on top.

Plussat: Clean room

Miinukset: Having to pay $8 in parking fees

Plussat: Convenient to several areas.

Miinukset: We had some plumbing issues that we woke up too.

Plussat: It was clean, & relatively central for where we were going.

Miinukset: They make you pay for parking. I have recently stayed just a block away at one of the competitors, & didn’t have to pay for parking.

Plussat: the location and the hotels guest room

Miinukset: no

Plussat: The breakfast was really nice.

Miinukset: The only things I would highly suggest the management address is to clean all the doors in the hotel (they are all really noticeably dirty) and replace the cracked/old furniture in the rooms. The carpet had an old smell, need to be cleaned (badly) I like the hotel location and price. The private owners and/or Best Western really need to do better with the upkeep of the property.

Plussat: Bed was comfortable. Location was great for dining and entertainment.

Miinukset: Very old building. Somewhat updated yet somewhat grungy. TV wasn't working correctly. Room and bathroom quite small.

Plussat: Price.

Miinukset: Elevator was hot. Staff were ungracious. Also could not get to the breakfast for the staff. $100 hold for incidentals is ridiculous.

Plussat: The staff are amazing! I was worried after reading previous reviews. They even helped me out with storing my luggage while I attended the conference at another more expensive hotel chain.

Miinukset: The leaf blower at 7:30am on a weekend morning.

Plussat: Location was good. Close to a lot of restaurants

Miinukset: The bed was horrible!! Like sleeping on a rock! Back pain for day's afterward.

Plussat: Convenience

Miinukset: Nothing

Plussat: Food

Plussat: Hot tub in the room

Miinukset: Hot tub had no hot water. Once we got that fixed it was wonderful.

Plussat: Breakfast was good. Location was perfect for us.

Miinukset: I did not like getting my car water spotted by the sprinklers.

Miinukset: There is no brush for teeth.

Plussat: Great location and very clean!!

Plussat: It was comfortable and there was excellent food nearby. BJ's had amazing pizza.

Miinukset: The hotel itself was fine. I put "near airport" in the search this hotel came up, I have a Best Western Award Membership so I chose it. It was a 30 minute ride in a LYFT at the tune of $26 plus tip each way.

Plussat: This is the most comfortable bed I've ever slept in for a hotel. Thank you!

Plussat: It was just ok

Miinukset: Kinda needs updating, had little flies in our bathroom the hotel was not to bad but if could use a little remodel Capet was dirty in the hallways seem they also have people staying there long term

Plussat: Clean rooms, nice staff, and great location!

Plussat: It was clean ,and the mattresses were comfortable.

Miinukset: The walls are thin. Word of advice, dont put a family, with kids, next to a couple. They has us up blaring there tv past 12am and had myself, AND my children, up at 5am with OTHER noises.

Plussat: Room is spacious and clean. Great location.

Plussat: Property was very clean!

Plussat: Room was clean and the breakfast was good

Plussat: It was in a good area and was clean.

Miinukset: The room would not get cool enough, and house keeping left my door open.

Plussat: Everything was great for the price .

Miinukset: The mattress was worn out honestly on one side. But the room was overall great. The breakfast had no options for folks who eat low carb. Maybe cheese sticks or boiled eggs would be a quick fix!

Plussat: Everything was great.

Miinukset: There was nothing I did not dislike.

Plussat: The staff as friendly and helpful.

Miinukset: Nothing

Miinukset: I paíd cash and the charge my crédito card as well So im still waiting for my money its been 12 days already

Plussat: The bed was comfortable. Room was clean.

Miinukset: Our stay got off to a bad start because the Room that we were put in......the TV in the bedroom only had sound...no picture and TV in living room......the channel changer had no batteries. We were moved to a different room which was nice. The second room .....the shower head was in disrepair and the light over the kitchen was inoperable.

Plussat: The room was really spacious. We were just there overnight for Addison’s KaboomTown, so we didn’t really get to take advantage of it, but it was a nice surprise. Plus it was next door to the restaurant where we always watch fireworks.

Miinukset: The parking was a nightmare, but it was a busy event. Still - we were told two areas to go park in that were both full. One man at the front desk was tough to understand.

Plussat: It was clean and the staff was friendly. The location was good, and I liked having a kitchen. There were several restaurants very close by.

Miinukset: It was a little run down.

Plussat: Price

Miinukset: The room Was An odd configuration. It was not a suite,. It was more like a series of closets linked together. It would have been better to have been one room.

Plussat: It was nicer than I expected. Pictures on web site are not good. Room was huge and very comfortable. Staff was very friendly.

Plussat: The room was LARGE and the breakfast was good!

Miinukset: Our bathroom had mold everywhere and needed a bit of remodeling.

Plussat: The location

Miinukset: The bathroom was a bit small and the elevator was super slow. The parking spaces were too close together and no indoor pool or jacuzzi.

Plussat: Short walking distance to circle park

Plussat: Location was perfect! Staff was amazing!

Plussat: The location was great.

Miinukset: The carpet, couch, bedding were stained badly. The air conditioner needs replacing or a new filter-it smelled awful. The shower is covered in mold.

Plussat: What I really limes was the location

Plussat: If I had to be cornered with the question of what I liked best about this hotel it would be a very difficult question to answer. There was absolutely NOTHING best about this hotel. Crappy hotel which is a spray painted turd Given the Wyndham labe

Miinukset: Everything!!! Dirty, zero curb appeal. There is no evident front entrance. You have to unload in the fire zone, next to the meth head smoking area. Entire property is dirty and the breakfast is a joke.

Plussat: Nothing like the web page offered

Plussat: The bed was so comfortable and big.

Plussat: The staff were very friendly & absolutely loved the gift shop owner. She was the highlight of our trip and is an amazing woman.

Miinukset: The breakfast room service was not very good and the coffee tasted watered down. A drunk woman tried to sit on me on Friday night while slinging her beer bottle around & then on Saturday a group from Allstate was drunk and not watching children at the po

Miinukset: Should not have a parking fee... $15 to park yourself or $28 to valet. They have plenty of parking and nothing around that might try to use it other than staying at the hotel

Plussat: Check in/check out was quick, rooms were clean, pool was easily accessible. Very close to circle drive festival. Very friendly staff.

Miinukset: The parking lot relative to the front entrance is kind of far and the ice machine on the 5th floor was broken. No hot tub. Minor nitpicks though.

Plussat: the room was nice the personnel was nice and friendly.

Miinukset: if it would have had a refrigerator and microwave for the price

Miinukset: Room is wet and humid make people feeling not comfortable

Plussat: The property getting old and run down needs some paint and upgrades.

Miinukset: Needs upgrades for the money.

Plussat: The secure parking

Miinukset: The sheets has stains on them , and our pillows were molded and had a sour odor , had to switch our at 1am in the morning , also room service did not clean the room at all until we requested at 3pm . And would have liked extra towels

Plussat: It was a very beautiful hotel. Very clean. Has pretty much anything you could want.

Miinukset: Minus the snarky attitude of one of the workers everything was perfect. Front desk staff were very friendly and polite.

Plussat: Absolutely loved our stay here. From the moment we arrived, everyone was so helpful and warm. Check in was a breeze and the inside of the hotel is beautiful! Our room was so comfy and the bed was heavenly. I am so pleased with this hotel. I would be glad

Miinukset: Nope

Plussat: The professional at the desk was a very nice lady.

Miinukset: Long walk to room

Plussat: The tv access to netflix was great. I just logged in and started enjoying!

Miinukset: There was a wedding going on which made the parking a little crowded but otherwise, it was a great stay.

Plussat: What I liked the most about motel 6 Addison was its location and cleanliness.

Miinukset: I did not feel safe. One night at 3-4am, a couple (woman and man) was a few feet from my room and suddenly the cops arrived. After the cops had a conversation with them, the guy started to convulse and the ambulance took him to the hospital. While all these was happening in the parking of the hotel, I called to front desk and the guy who was in the night shift told me HE DID KNOW ANYTHING ABOUT ALL THIS! I was upset because it is supposed they have surveillance cameras all over the place.

Miinukset: I wish they had coffee pots in the rooms.

Plussat: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!

Miinukset: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!

Plussat: It was quite and in a very nice area.

Miinukset: N/A

Plussat: Nice room, clean, housekeeping staff was amazing! When asked for extra towels they were on it. Very nice.

Miinukset: There were at least 2 front desk staff members that were out right rude. When we asked for extra towels they said we need to see housekeeping. ( no direct line to housekeeping on the phone) We had to go to the other side of the motel and track housekeeping down. When we found them THEY were extremely nice unlike the people at the front desk.

Plussat: This is my GO TO HOTEL. Its Central location, restaurant, stores on the same block, the staff AMAZING ‼️‼️

Miinukset: Wish they had coffee pots in the rooms

Plussat: The staff, the hotel provides everything needed, cleanliness is AMAZING!

Miinukset: The staff is AMAZING! Very enjoyable stay. Will definitely stay again!

Plussat: great pool

Miinukset: Smoking smell, Mosquitoes, some smell on the towels even though they were washed

Plussat: The location!

Miinukset: The staff was horrible, the same guy in the day time always rude and a liar! I guess he forgot I was the guest from the day before I asked him for the latest check out time he told me 11, but when I called days before he told me the latest was 11:45

Plussat: Rooms where nice and clean

Miinukset: Police followed us for no reason....it was just a lil odd and our room was supposed to come with two queen beds but they were full beds

Plussat: The bed was comfortable

Miinukset: Everything was excellent

Plussat: Good location

Miinukset: N/A

Plussat: Location

Miinukset: My room did not have ac it was moldy smelling as soon as you enter the building.Ryan the hotel manager had me swipe my card twice. I asked for what reason Ryan the manager said it was protocol.. Upon checkout the guy asked what rooms I told him he says you had two reservations. I answered no I booked two rooms under one name. Ryan the manager stated from his own mouth if I wanted to have my bill and deposit taken out on one ticket the customer would have to request for that option. I book rooms three to four times a month for the the past ten years and never once did I ever have to mention hey let’s take two deposits for one booking and two rooms. THIS HOTEL WILL RIP YOU OFF PEOPLE THEY WILL CHARGE YOUR CARD TWICE FOR ONE BOOKING OF TWO ROOMS OR MORE PLEASE DO NOT BOOK AT THIS LOCATION... THIS HOTEL HAS MAJOR WATER DAMAGE TO THE CEILING AND FLOORING...

Plussat: The staff at front desk and food services was friendly and helpful. The breakfast was good. The evening reception snacks were amazing and a pleasant surprise perk to the hotel stay.

Miinukset: The location was away from where we needed to go but it was manageable - nothing you guys can do about it.

Plussat: Location

Miinukset: Room was NOT ready for 90 minutes past check in time, privacy intrusion, bad experience

Miinukset: no hot water in the evening

Plussat: The blankets for the sofa bed smelled clean n fresh

Miinukset: Cold coffee at night. We had a long drive n upon checking in I really needed hot coffee. The coffee at the lobby was cold

Miinukset: I didnt like that the front desk was far away and i couldn' just go downstairs for breakfast.. I just went to chic fila.. the last one i stayed at I went downstairs for breakfast

Plussat: I loved the location. The restaurants nearby were very accessible.

Miinukset: N/A

Plussat: The room was overall comfortable felt like home!

Miinukset: Wasn't real pleased with the outside appearance

Plussat: Breakfast was great and different every day. Pool area was lovely and had propane bbq pits with table and all. Rooms were very clean and sizable.

Miinukset: Front desk staff and maintenance were very indifferent, treated my family and I like we worked there for them. Area where hotel is located is very ghetto, which was confusing since it is a posh area of Dallas. We saw people dealing drugs in the streets and the hallways of the room smelled of marijuana.

Plussat: Choices exceeded expectations. Room clean and easily accessible.

Miinukset: Quite pleased with the location as well as the staff and property. I'll be back.

Plussat: Location close to shopping and restaurants

Miinukset: Mediocre in so many ways. Questionable in other ways. This is not a three star hotel.

Plussat: Property was clean

Miinukset: Staff was unprofessional. Office clerk told us at check in time 3:00 our room was not ready and it would take 30-45 minutes for it to be cleaned and for us to wait in the lobby. She left for the day and did not tell on coming staff we were waiting for a room. Everyone who walked in was promptly given a room while she was there and after she left.

Plussat: Location Price

Miinukset: Cleanliness ---- the carpets were dirty in several areas, short-staffed, no towels for two days, house-keeping was terrible.

Plussat: the location for Oktoberfest in Addison was perfect and room was very clean.

Plussat: The bar was super good. Breakfast was too.

Miinukset: There wasn’t anything I didn’t like about it.

Plussat: The rooms were HUGE. Bathroom not so big but very clean and nice. Free parking available. Nice outdoor smoking area.

Miinukset: Breakfast

Miinukset: I don't get my deposit until now, it's been almost one month

Plussat: Great room and staff

Miinukset: Limited parking on site

Plussat: Every thing else was great.

Miinukset: Pool was not mantenance properly. Also price didn't include breakfast.

Plussat: Room was great

Miinukset: Failed to give me a wheelchair accessible room

Plussat: Location and comfortable bed

Miinukset: No free breakfast

Plussat: Loved it

Miinukset: No

Plussat: Good size room great location

Plussat: The staff was amazing and breakfast was perfect.

Miinukset: That here where no outside sitting areas after when pool is closed.

Plussat: The location was great, it was within walking distance of a few resturants.

Miinukset: The night staff didn't not take time to fully understand that they charged my card twice. Thankfully the morning staff corrected the issue. Also the bathrooms have NO fan.

Plussat: Did have some restaurants near by

Miinukset: Staff was rude, unhelpful, and dismissive. Our stuff was gone through the first night and medication was stolen from my husband who has end stage kidney disease. When the staff were told they tried to blame my husband and did not try to help us. Having our room gone through, medication stolen, and such a rude attitude was enough but the room was very tiny and in a corner with no other rooms and the exit stairs right outside the room door. It felt that we were being punished for using booking to reserve our room. If I could give them a smaller rating I would!

Plussat: Location and free breakfast

Miinukset: The hotel room walls are very thin and could hear your neighbors. No fridge or microwave in the room.

Miinukset: I booked for 2 queen beds but got 2 full size beds and I ask for a roll away bed and y’all don’t have them. Wouldn’t be asking for them if we had queen size beds.

Plussat: Location is perfect. Breakfast was a plus to have.

Miinukset: Bed wasn’t comfortable at all. Had to sleep on a pillow for comfort so rest was at a minimum to say the least.

Plussat: Clean room, quiet, convenient to where I needed to be

Miinukset: Walls must have been paper thin. Could hear people across the hall talking. Could hear to much in my room. Wasn't very quite at all.

Plussat: Staff, especially Bethany, was awesome. Breakfast and coffee were good.

Miinukset: The hotel is old and in need of a lot of more than just cosmetic fixes. Toilets these days should be taller in all rooms. Tall people shouldn't have to get accessible rooms to get them. Beds could be better. Time for pillowtop mattresses.

Plussat: It was great!

Miinukset: There was no refrigerator in our room

Plussat: Location

Miinukset: Room had insects and TV was not working

Plussat: It's in a great location near my daughter's home. Lots of shops and restaurants are nearby with good access to major roadways. Even though it's right off a big intersection, it's quiet. For the low price, it was adequate.

Miinukset: They didn't clean my room one day, which was NBD since I was staying alone. The room would be a bit tight if I hadn't been staying alone. The vanity is in the bathroom which would make it hard for 2 or more people to get ready at the same time.

Plussat: Location was good, plenty of restaurants and things to do near by. Our room was nice too. There was also a concierge service that you could text your needs or concerns to, so that was extremely helpful.

Miinukset: Pool needed a little upkeep

Plussat: The hotel Staff were amazing! Very helpful!

Miinukset: There was nothing very close to the hotel at all.

Plussat: Didn't eat there

Miinukset: I asked for an early checkin and was told a fe would apply, which i didn't mind. When I arrived the oracion finishing their shift at 5:50 am said she couldn't check me in because doing reports and to come back in 30mts. I came back and was told no rooms available. Lastly, my husband went in confronted them with prior statements and miraculously there was a room.

Plussat: The rooms were great

Miinukset: No it was great

Miinukset: was not told about the daily charge for parking until check in.

Plussat: The room was clean and a nice size. They have a dorm size refrigerator with a keurig.

Miinukset: There was a smell throughout the hotel. The elevators had carpet and it was dirty. The hotel looks bigger then what it is and the room are spaced out.

Plussat: Check in process

Miinukset: Bathtub drain clogged

Plussat: The front desk girl speaking spanish.

Miinukset: All was good

Plussat: Good location

Miinukset: The beds were only full sized. We were hoping for a king sized bed.

Miinukset: A lot noise in the hall, other people scream, sing... Have rule for everything but not for silence?!!

Plussat: Location, the staff was very unprofessional!! Hotel needs a lot of work!!

Plussat: Had 3 rooms; 2 rooms no problems. 1 room batteries in door lock went out at midnight. moved to another room at 2 am; sat in lobby waiting 2 hours for help. phone, clothes, meds in locked room till 8:15 next morning.

Miinukset: PARKING $18! Will never stay at Crowne Plaza again.

Miinukset: Smoking smell in my room makes it incredibly unpleasant to stay. Very displeased.

Plussat: What a great place to stay! The price is affordable, the rooms are VERY clean, the location is EXCELLENT. You come back every day and the room looks like the day you moved your stuff in. There are 30+ restaurants within 15 blocks, and for us cheapo's, a Walmart. You are 4 miles in any direction from the freeway. I often travel to Dallas for work and have stayed in half a dozen places in the Lewisville, Richardson, Dallas area, and would come back to Addison Red Roof Inn from here on out. LOVE IT!!! Did I mention how affordable it is? You will pay $200 more a week MINIMUM at nearly EVERY OTHER HOTEL in the area. This place doesn't break your bank account.

Miinukset: The only downside to this location is the....location. EXTREMELY heavy traffic around this area. Patience is required. But I don't care as I love the hotel its worth dealing with the traffic.

Plussat: Clean room, air conditioning worked great!

Miinukset: The breakfast is extremely blah. Needs variety.

Plussat: The colors of the pool at night were marvelous

Plussat: Nothing

Miinukset: Everything

Plussat: The location is excellent. The housekeeping staff was great on checkout. However that was the only time they showed up. The young couple who was there in checkout was very helpful in getting my luggage out of the room. I am disabled and it was so nice of them.

Miinukset: This property is in need of serious repairs. The floors are deplorable. Paint would work wonders. Dogs in the next room barked a lot. I think someone actually lives there. There were plants in the windows. No one mentioned the dogs when I checked in and I am highly allergic to most dogs.

Plussat: Everything was great!!!

Plussat: The size of the room. The A/C would freeze u out. The bed was pretty comfortable! Always hot water w/ good pressure. the young man at the front desk was awesome!!

Plussat: Comfortable bed, everything worked TV...Microwave, as well as full size refrigerator

Miinukset: The room smelled like bleach, I wasn't a fan of the smell

Plussat: Rate was compatibly better compared to similar hotels

Miinukset: Could hear people more. Meaning less installation?

Plussat: The beds were super comfortable

Miinukset: I loved everything

Plussat: Great!!

Miinukset: They can have better breakfast

Miinukset: The bed light out of work

Plussat: Great amenities and room price.

Miinukset: Weird interactions in the parking lot. Staff was excellent just seems really short staffed.

Plussat: Large room. Coffee served all day. Good location. Quiet room.

Miinukset: Room needs a deep clean.

Plussat: Great area they had breakfast

Miinukset: Roaches and no one gave me any compensation for the disgusting uncomfortable 2 dats i stayed i seen a roach first day come out microwave gave it a chance one roach next night wife woke up sat on a roaxh on toilet seat and i went in and git video of one crawling on seat

Plussat: My room wasnt clean at all

Miinukset: nothing

Plussat: Night Staff very nice and Helpful

Miinukset: Finding and Killing roach on my Drinking Cup in the Bathroom. I registered my complaint with the day manager. I only received I’m sorry. And was handed my bill.

Miinukset: The air conditioner didnt work properly. Made loud noises interrupting sleep.

Plussat: Big room

Miinukset: The toilet would not flush and there were fleas in our room.

Miinukset: We didn’t get our room cleaned the 2 days we were there. We had to go to the front desk to ask for towels for our showers because no one would answer the phone. And my hair turned green from the swimming pool.

Plussat: Location

Miinukset: The room had a smell of cat urine and mold or mildew. I sprayed air freshener but I think it was in the carpet. Carpet needs to be removed . Horrible smell. Told staff but nothing was done

Plussat: Location was good

Miinukset: No one came to clean room daily

Plussat: size of rooms and there breakfast was good and maid staff was nice.

Miinukset: hands down the rudest staff members at the front desk as well as the smart mouth maintenance dept.

Plussat: Nothing....

Miinukset: Urine smell.... unsafe..... doors or windows didnt lock......

Plussat: no había tenido ningún inconveniente No había tenido ningún problema todo estaba muy bien y me la estaba llevando muy padre

Miinukset: no había tenido ningún inconveniente No había tenido ningún problema todo estaba muy bien y me la estaba llevando muy padre incluso Mi gusto es que tuvieran que hablarle a la policía para mentir que yo debía $300 en el hotel cuando yo e

Plussat: Hmmm, what did I like, you ask?...give me a second...I'm thinking. I know there's something....THINK, MATT, THINK! Yah, I got nothin'.

Miinukset: Well, I arrived to check in at the same time of a chaotic shift change. Annoying. Then got up to the room only to discover that the bathroom door was off its hinges and just leaning against the wall. Nice touch. Next, I see that the toilet is just sitting in the middle of the bathroom. Classy. Then I discovered that there wasn't a phone anywhere to be found in the room. Wtf? And finally, only one pillow, really? Some honorable mentions... •Tears in the curtain. •Walls are paper thin. •Unable to purchase the wifi upgrade...kept receiving an error message. My advice to the property owner:0 Purge the seedy clientele. Close for a month. Hose down and disinfect the joint. Make the necessary repairs. Show it some love & care. Then invite some Dallas Cowboys along with some Cheerleaders and have yourself a star-studded Grand Re-Opening.

Plussat: I originally did love my room and had even thought to myself, "Man I have finally found the hotel that I can continuously return to." By just merely skimming over the room and it's layout appeared to be cozy with a dash of luxury.

Miinukset: Room given b4 5pm.1st room trashed.Flooring peeled,Appliances missing.Roughly 30-45min later Room#2.RR& K/D area disgusting,barely wiped down,dead roaches on floor.Bed surface looked.Under sheets,Hair all over. Have yet2 receive my $50deposit. Worst

Plussat: TV and the channels available. The staff pleasant.

Miinukset: The room was bare bones and starkly furnished. Roaches were abundant. Not a very good remodelling effort, over spray over the molding.

Plussat: QUE MASVME GUSTO QUÉ EDTUBE UNA SEMANA CON LA PUERTA DE MI HABITACION SIN SEGURO Y ROBARON MIS ÑERTENENCIAS OK

Miinukset: El trato que recibo de la chica que trabaja ahí y siempre está molesta y drogada todo el mundo ahí se quejan de ellas no tiene capacidad para trabajar ahi con los clientes la deberían de poner a lavar los bajos sport te roba las Texas y tus pu

Plussat: It's a flea bag motel. No maid service during my stay. Illegal drug use. Uncaring front desk help. Reridgerator was broken. Just a total dump.

Miinukset: See above.

Plussat: The room have full kitchen.

Miinukset: The parking lot is too small for long pickups trucks.

Plussat: Location only and price

Miinukset: I was transferred to 3 different rooms. First room did have and sheets, pillows,pipes in bathroom had a big hole so water went straight to floor.2nd room the key box on door didn't work, staff didn't come to assist for 30 minutes in hot son. The 3rd room

Plussat: everything

Miinukset: no

Plussat: Tv

Miinukset: People in area

Plussat: Location & promotional price

Plussat: Nothing

Miinukset: This was the most disgusting place I have ever stayed in my life. It was dirty, there was a huge hole in the wall, the sink was coming off of the wall, it smelled like 20yrs of cigarette smoke. I wouldn't recommend anyone to stay here.

Miinukset: Hole in the wall next t door, hole in the bathroom door, sink faucet coming loose, smells like an older room, staff cleaned up breakfast exactly at 9am while people were standing there wanting to get something.

Plussat: The first room didn't have an lights. And an exposed ceiling Crack. We got moved to a new room. This one the shower handle barely came out and we had to take a lukewarm shower. The night cleak didn't update the system when we got switched so we were greeted by someone at 8am barging in our room and telling us we had to leave. Absolute worst hotel experience I have ever had.

Miinukset: The room smelled bad. A lot of noise at 2 am. The tv was old and did not work well. Over all not very clean.

Plussat: The price that was given online

Miinukset: The hotel double charged me, since I have one charge from here with the price quotes from here, and another charge from the hotel itself that was a bit more..

Plussat: Bed,Not at all like a cloud.

Miinukset: It was clean

Plussat: Just the location.

Miinukset: This place is very unclean. I repeat do not stay here. This hotel need to be close down. Floor was not vacuum or anything.

Plussat: It was very hot

Plussat: The room was way better than what I expected honestly. That and the shower got really hot just how I like it.

Miinukset: I didn't like that the room was non smoking.

Plussat: Location

Miinukset: Bed was uncomfortable

Plussat: Location

Miinukset: Breakfast was horrible. There was no hot breakfast. There was no iron in the room and the towels were stained yellow.

Plussat: It was close to location, so very convenient.

Miinukset: They did not have my reservation at all even though I showed it to them on app with confirmation number, when walked into the room their was a bloody wash cloth in middle of restroom, bed were also small

Plussat: Friendly staff and walk in showers were beautiful

Miinukset: No

Plussat: Everything was good.

Miinukset: Nothing.

Plussat: location

Miinukset: out dated.questionable guests. tv remote did not work. batteries were corroded. the previous guest left food in the refrigerator. My non smoking room was on floor 2 of 3

Plussat: nothing

Miinukset: the bed felt like it was only a box spring with no mattress.

Plussat: Service was great