Etsi halvat lennot: Aegean Airlines

Clean aircraft...

Plussat: Clean modern aircraft.

Miinukset: Both flights were late. Cabin crew arrived at plane at the last minute. The person next to me asked repeatedly for a glass of water for his child but was not accommodated. Staff seemed stressed.

On time and safe. The rest is just ok.

Miinukset: Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance.

Friendly staff but smelled BAD

Plussat: Friendly staff and excellent onboard service

Miinukset: There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples

Lost my bag

Miinukset: They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again.