Etsi halvat lennot: Wizz Air

Plussat: Nothing

Miinukset: Not having a 3+ hours take off delay

Plussat: fare

Miinukset: boarding process felt like herding

Plussat: Absolutely nothing

Miinukset: Everything

Plussat: Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con.

Miinukset: WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!

Plussat: We had an eventless and safe flight and it was not too cold on the plane.

Miinukset: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Plussat: It's the cheapest you can get

Miinukset: They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience.

Plussat: Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports.

Miinukset: 6 hours delay due to bad weather.

Plussat: I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight.

Miinukset: I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely.

Miinukset: Flight was over booked

Plussat: Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time.

Miinukset: The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags.

Plussat: The cheap fares

Miinukset: Airplane was filthy, needed a thorough cleaning. More padding on the seat.

Plussat: crew and boarding was nice

Miinukset: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.

Miinukset: Flight was late abolutnie 1 hour

Plussat: Prices on in flight purchases

Miinukset: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...

Plussat: We landed

Miinukset: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway

Miinukset: The seats are cramped and you have to pay for snacks and water

Plussat: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.

Miinukset: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.

Plussat: Friendly crew

Miinukset: Long check-in lines Seats uncomfortable

Plussat: I did not had a seat

Miinukset: I did not had a seat

Miinukset: Delay on departure and no bus at arrival

Miinukset: Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!

Plussat: Ok flight

Miinukset: Comply with departure times

Plussat: Once boarding started it was very fast and flight left shortly after

Miinukset: Seats are very uncomfortable

Miinukset: Both flues were really delay really disappointed

Miinukset: Space between the seats.

Plussat: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).

Miinukset: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!

Miinukset: Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back.

Miinukset: It was hot and stuffy and dirty

Miinukset: Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t.

Plussat: Price of ticket

Miinukset: Seats are terrible.

Plussat: Clean

Miinukset: Claustrophobic

Miinukset: The flight was delayed for 40 min

Miinukset: Was delayed

Miinukset: Changing in luggage information was annoying

Miinukset: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.

Miinukset: Seats are terrible.