Etsi halvat lennot: Wizz Air

Miinukset: It was hot and stuffy and dirty

Miinukset: Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t.

Plussat: Price of ticket

Miinukset: Seats are terrible.

Plussat: Clean

Miinukset: Claustrophobic

Miinukset: The flight was delayed for 40 min

Miinukset: Was delayed

Miinukset: Changing in luggage information was annoying

Miinukset: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.

Miinukset: Seats are terrible.

Plussat: The crew was really nice

Miinukset: 1h30 delay for no specific reason is unacceptable

Wouldn't use a again

Miinukset: Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either.

Miinukset: I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!

Once we got pack check in things were okay

Plussat: On time departure

Miinukset: We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic.

Sub par service

Plussat: Flight arrived

Miinukset: Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual.

Plussat: The flight arrived ten minutes early at our destination.

Miinukset: Extremely small and uncomfortable seats even for a small person.

baggage fee

Plussat: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!

Miinukset: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.

Miinukset: Did not fly. They wanted $100 to check my bag. I flew another airline.

Cheap is cheap.

Plussat: I liked how the crew on the plane worked. Very nice.

Miinukset: I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process.

The sit won't go back

Plussat: All and all great value for the money

Not great

Plussat: The air hosts and hostesses were very polite and courteous.

Miinukset: The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work.

Problems with check in!

Miinukset: I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment.

Plussat: The Check in was nice and polite

Miinukset: 1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable .

Miinukset: 1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable .

Plussat: Everything was ok

Miinukset: Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices.

Plussat: The price

Miinukset: The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

I would not recommend

Plussat: The price

Miinukset: The check in was not opened on time The bordibg was not possible on time

WizznAir - horrible experience

Plussat: We got to our destination.

Miinukset: There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own

Plussat: Smooth flight

Miinukset: No terminal connection

Suitcase

Miinukset: With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much

Miinukset: The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service.

Miinukset: Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again.

Miinukset: 2 hrs late and we missed all our following connections as a result.

Never again!

Miinukset: Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

Plussat: The crew was very nice. The flight was ok

Miinukset: Not much of a food choice..

Boarding Pass Disaster

Plussat: Staff was nice and felt bad for their company’s policy.

Miinukset: I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads.

Transit visa

Miinukset: You have to inform the customers, that company needs you to have a visa

Expensive holding luggage ,could of flown British airways cheaper

Plussat: Crew nice,seats ok

Miinukset: Expensive hold luggage,rip off