Etsi halvat lennot: KLM

KLM to Cardiff

Plussat: Best airline in the business quick efficient and outstanding service What else can you say

Plussat: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Plussat: Very good service, teh flight attendants made it as pleasant as possible, plane left on time

Miinukset: tough to sit on a plane for 9.5 hours

Plussat: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Pleasant flight with great food options and huge entertainment screen

Plussat: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Miinukset: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.