Etsi halvat lennot: Air France

Plussat: Great food and friendly crew.

Miinukset: Seatback system was old and not very functional.

Plussat: The entertainment options were great.

Miinukset: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Miinukset: Plane is old and entertainment facilities are no longer appropriate

Plussat: The crew was very helpful in all respects.

Miinukset: Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.

Plussat: Food

Miinukset: Seat

Miinukset: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Miinukset: There was no entertainment available.

Miinukset: See above.

Plussat: Not being charged for my first bag of luggage

Miinukset: Nothing

Plussat: crew was great, seats were comfortable

Miinukset: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine

Plussat: crew great comfortable

Plussat: Crew was nice.

Miinukset: Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.

Pleasant economy flight

Plussat: Air. France usual

Miinukset: No lights working on plane. Couldn't read or do work WiFi wasn't working either

Didn’t take off for an hour

Miinukset: Couldn’t understand announcements

Plussat: The crew was wonderful. We were in business class which was modest but comfortable.

Miinukset: Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers.

Miinukset: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Plussat: On time, no hassle.

Plussat: Average crew. Average seat.

Miinukset: They could have controlled screening babies better. They just let them scream.....

Plussat: Crew was wonderful and welcoming!

Plussat: Food and drinks very good

Miinukset: In economy class the movies unable to listen to with ear buds. Bring my own next time.

Plussat: Red wine was excellent

Miinukset: Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest

Plussat: Tight seat, was moved out of exit row because of my age

Miinukset: Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late