Etsi halvat lennot: Air France

Plussat: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Miinukset: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Miinukset: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Plussat: Good selection of movies.

Miinukset: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Unfriendly crew and the seats were very uncomfortable.

Plussat: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Miinukset: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Plussat: Nothing

Miinukset: Everything

Miinukset: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Miinukset: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Miinukset: Flight was delayed

Plussat: Spacious business class seats, excellent meals

Miinukset: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Three sick passengers on one flight!

Plussat: Entertainment system

Miinukset: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Plussat: The seat was very comfortable.

Miinukset: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Miinukset: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Plussat: Not much, seats are super uncomfortable

Miinukset: Better code sharing with KLM

Plussat: Seats are comfortable on Business Class. Service is good

Miinukset: Constant delays specially from CDG! Poor cabin service specially on this flight.

Miinukset: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Plussat: NA

Miinukset: Both flights through Detroit were re-routed, our luggage was lost for 4 days.

Miinukset: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Plussat: Crew was attentive. Timings were spot on.

Miinukset: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Miinukset: Crew on the ground was very rude

Plussat: Check in agent extremely helpful and friendly.

Miinukset: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Miinukset: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet