Etsi halvat lennot: Pegasus Airlines

Plussat: Nothing

Miinukset: The seats more comfortable.

Miinukset: No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft.

Miinukset: Unfriendly staff and very uncomfortable airplane. Seats were bad

Miinukset: Staff are not friendly, airplane was old and seats were very uncomfortable

Plussat: Nothing no drinks, food entertainment nothing

Miinukset: No services and not polite

Miinukset: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....

Miinukset: Seats

Plussat: The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy.

Miinukset: We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us.

Miinukset: the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep.

Plussat: Crew was good, cheap price

Miinukset: Rough landing, and very poor luggage service upon arrival

Plussat: Flight was on time.

Miinukset: Check in line was very long and boarding was very unorganized.

Miinukset: 4 hours late - no communication Rude flight attendants

Plussat: We landed without crashing

Miinukset: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Plussat: The crew in the aircraft were good but the ground services were poor

Miinukset: The ground staff should respect travelers. And they should look to customers satisfaction more

Plussat: Nothing

Plussat: nothing

Miinukset: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets

Miinukset: Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con

Plussat: Was the Crew very rude

Plussat: The meals we ordered were tasty and the leather seats and leg room are fair enough

Miinukset: Boarding is sooooo slow Entertainment facilities did not exist

Miinukset: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .

Plussat: Crew amazing .. seats not comfortable

Miinukset: Delayed boarding ..

Plussat: The crew is good But the seats not comfortable .. it's like minibus .. no range of movement ..

Miinukset: Toilet .. seats .. windows.. air conditioning must be stronger ..

Plussat: Customer service is awful I will never fly Pegasus again

Plussat: Nothing really

Miinukset: The airline should at least provide a snack. It's 4 hrs of travel.

Plussat: The crew was good and smart

Miinukset: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Plussat: The price

Miinukset: Screens or just at least free water or drink

Miinukset: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Plussat: The crew was fine.

Miinukset: Pegasus should upgrade the payment method through cards. They should accept more types of bank cards.

Miinukset: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Plussat: No different than other airlines as far as airplane goes. Crew was OK.

Miinukset: Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it.

Plussat: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment

Miinukset: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.

Miinukset: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Miinukset: How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??

Miinukset: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Plussat: Took off on time

Miinukset: Chairs

Miinukset: We were really afraid from istanbul to beirut.

Lot of hidden fees and u comfortable flight. Got wet in the weather

Miinukset: The boarding Schdule

Miinukset: I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!