Etsi halvat lennot: Pegasus Airlines

Plussat: The crew was fine.

Miinukset: Pegasus should upgrade the payment method through cards. They should accept more types of bank cards.

Miinukset: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Plussat: No different than other airlines as far as airplane goes. Crew was OK.

Miinukset: Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it.

Plussat: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment

Miinukset: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.

Miinukset: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Miinukset: How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??

Miinukset: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Plussat: Took off on time

Miinukset: Chairs

Miinukset: We were really afraid from istanbul to beirut.

Lot of hidden fees and u comfortable flight. Got wet in the weather

Miinukset: The boarding Schdule

Miinukset: I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!

Plussat: We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt

Miinukset: We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava

Miinukset: The set it was so bad

Super bad seats

Plussat: Cheap ticket prices

Miinukset: Bad in plane services Very bad in payments Lake of latest aviation regulations

Meh

Plussat: There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers.

Miinukset: Seats don’t lean back and felt tight width wise. Lots of busses involved.

Worst airline ever

Plussat: Nothing.

Miinukset: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Worst airline

Plussat: Free cup of ice.

Miinukset: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Couldn’t sleep

Plussat: They delivered me my order sanwhich and flight was on time

Miinukset: The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight

Miinukset: No tv screens. Have to lay for food. Seats dont recline

Plussat: I may never travel with this airline

Miinukset: I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it

Plussat: Nothingv

Miinukset: Very bad

Plussat: The price. It was cheap this time around.

Miinukset: The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest.

Plussat: Comfortable flight

Miinukset: No food

Traumatised by this (non) flying experience

Plussat: Nothing

Miinukset: As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Poor experience

Miinukset: I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Fight

Miinukset: On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred.

Plussat: The flight was ok

Miinukset: My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Poor check-in procedure

Plussat: The flight was on time and pilots provided on time updates.

Miinukset: Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it.

One hour late. No updates.

Plussat: Got to Barcelona eventually

Miinukset: One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather.

Baggage fees were ridiculous

Plussat: I arrived alive!

Miinukset: Service was poor, plane was hot, not my best flight experience by far

Istanbul-Amsterdam-London floght

Plussat: Nothing

Miinukset: Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey