Etsi halvat lennot: Air Canada

Stressful trip

Plussat: Nothing

Miinukset: Organisation wasn't good..they asked us to board the plane and then said they weren't ready then took them 1.3 hrs to fly oit of the airport . The flight attendant were rude..all of them.

Plussat: The waiting room before boarding was big and comfortable. Staff was very friendly.

Miinukset: Children running around because there wasn't anything to do. Passengers ignoring no food and drink signs. A passenger had a nut allergy so no food could be eaten or served with nuts. I understand this serious health risk, but passengers need to be handed out free of charge crackers or cookies if they were counting on eating their own snack. Passengers were putting both their carry on and personal item in the over head storage and therefore there wasn't enough storage for those would only wished to store one item.

Was 4 hours late - arrived at 1 am

Plussat: My good friend John came to pick me up even though it arrived at 1 am instead of 9 pm.....

Miinukset: The wait for plane to be ready. There was a technical problem which delayed it. They gave us a discount coupon and I don't even know what kind of discount we will get. They should have just given us a free one way for a similar route.

Plussat: Seats are very uncomfortable. Air Canada used to be one of the best airlines in North America now I would rate them as one of the worst! Every since they started the air Canada rouge flights. Most uncomfortable seats in the business. Also staff from call center to check in are rude and act like they are doing you a favor.

Miinukset: Direct flight

Plussat: Since it was very hard to sleep in the airport due to issues caused by air canada, I slept almost the entire flight.

Do not use this airline (Air Canada).

Miinukset: 2 hour delay, lack of connecting ticket made me have to go through security all over again, the "entertainment" is an app for your smartphone/tablet.