Etsi halvat lennot: Air India

Miinukset: TV screens did not work at all. For a 15 hour flight this is the worst thing possible. How do u kill time !!!! Food could have been better. The first meal was so less in quantity. I was so hungry but they didnt have more to give.

Plussat: Seat was very spacious

Miinukset: The plane showed its age. In flight entertainment screens werent working for most seats

Plussat: Flight not full

Miinukset: Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment.

Plussat: Nothing

Miinukset: Food and Seats

Plussat: Bad Food

Miinukset: They bumped me and put me on a later flight. Yikes

Plussat: That I got from Pune to New Delhi

Miinukset: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Plussat: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Miinukset: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Miinukset: The flight was delayed 1.5 hrs. Causing me to barely make it to my transfer. Air India is notoriously bad on punctuality

Miinukset: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Plussat: Nothing. I would never ever fly with Air India.

Miinukset: They need to work on everything. Super crappy customer service, crappy food quality etc

Miinukset: No delay, entertainment, 3 hours flight should get a proper meal

Plussat: On board crew service, and the meal.

Miinukset: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.

Air India can't keep.up the time

Plussat: Nothing

Miinukset: They delayed the flight hence my parents Mangalore flight got missed..air India timings are pathetic

Plussat: Service by cabin staff.

Miinukset: 1. Changing the boarding gate, 2. Pilot blabbering, 3. Landing.

Plussat: Nothing in particular.

Miinukset: No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more.

Plussat: Onboard crew is willing to help.

Miinukset: Everything. Starting at check-in upto flight conclusion, there is always a problem. Their business and first class product is far, far below global standards. Seats are broken, some of them are not cleaned properly etc. For an aircraft that is about 6 years old, it looks like 30.

Plussat: Nothing much.

Miinukset: The business seat was not comfortable. They serviced food from midnight until 1:30 am on a night flight. With the lights on, you cannot really sleep. The sleep mask provided can’t cover the light properly. It was just a horrible flight.

Miinukset: The food option can be better.

Plussat: 4 hours delayed and horrible service. I really hate this flight company!!!!

Miinukset: Punctuality and better service. Please let passengers know early of any changes. Utterly shocked.

Plussat: Nothing

Miinukset: It was like flying a crowded bus with push and shove!

Plussat: Not much

Miinukset: Everything

Plussat: Notjing

Miinukset: Many of the seat monitors did not work. Mine did not work going to or from Delhi. For a 14 hour flight that is ridiculous. The beverage cart came around once. All you got was water and tea or coffee with the meals. Some of the flight attendants had attitudes and were throwing temper tantrums.

Miinukset: There were no fans or AC running before takeoff and we had to sit in a hot plane for an hour. My seat wouldn't stay reclined. My child's entertainment system froze early on and no one fixed it. One of the toilet seats was broken. Airport checkin lines were very poorly managed.

Plussat: Crew was amazing. They are very active.

Miinukset: The entertainment system does not work.

Miinukset: The entertainment system doesn't work at all.

Miinukset: Boarding at hyd is was worst. The associates were very rash n rude.

Plussat: Same thing as my earlier flight.Toilets paper was out of stock. No water inside Toilets.

Miinukset: They are not going to change until this is privatize.

Plussat: No seats are horrible, Toilets/ Restrooms are smelling very bad. No staff bother even the flight Attendant

Miinukset: This is lazy people never bother what ever you tell them. I don’t think they will improve. Your travel blog should not do any business with them it will bring shame & negativity.

Plussat: Food is good. Crew is very polite.

Miinukset: Everything - Boarding, Quality of Aircraft, Cleanliness, Entertainment. Everything looks so outdated (and broken). Pieces of the seat were dangling.

Plussat: I like just the greeting

Miinukset: Service of the crew

Plussat: Food and crew

Miinukset: Toilets didn’t work, they were dirty and no water!

Plussat: Air India sucks.

Miinukset: unprofessional service

Plussat: Seats were not comfortable.

Miinukset: Switching to business class for better comfort