Etsi halvat lennot: Air India

Boring experience

Miinukset: Not a single lady attendant to help us. when my 2 year old threw up the male attendant asked me what help you want in a very arrogant manner. Just gave a bunch of tissues and went. Our entertainment systems weren't working for all 3 of us :( Food was dead cold.

Old run down plane

Miinukset: For the similar price as other airlines, this was a very run down plane. The direct long haul India -US flights should all be the newer planes in AIs fleet

Horrendous

Plussat: Nothing

Miinukset: Flights get delayed, I get it- you know what I don't get, staff being incredibly rude the entire time, not being prepared with the correct immigration forms so having to hold everyone on the plane until they figured out how to be an actual functioning and respectable airline. Will never fly again

Miinukset: Our AI flight from Ahmedabad to Mumbai was delayed by more than 3 hrs. Though I had access to the Business Class passenger lounge, the one at the AMD airport is less than mediocre. Finally, when we reached BOM, it took the wheelchair service nearly an hour to get me and other wheelchair dependent passengers off the plane. This nearly caused us to miss our connecting flight to Newark. We also did not get to use the lounge in BOM as a result of the delay in AMD and BOM. I was travelling in Business Class due to my severely bad health condition. My husband was travelling in economy. AI ground staff was so arrogant and inconsiderate that they would not help my husband get a seat (within economy class) close to the Business Class section so he can attend to me periodically on the 16-hour long flight to Newark. In addition to the ground and flight staff being inconsiderate, the interior of the plane and the food service (in the economy class) are less than mediocre. We had choice of other airlines, but being proud indians, my wife and I decided to give AI a chance. Next time, we will find other ways to show our love for India than patronizing AI.

Old plane, crappy food

Plussat: Check-in and boarding were smooth.

Miinukset: Food was tasteless bordering on horrible. Only hunger made us eat it. The plane was old. The seats were worn out. Domestic flights have better seats than these seats.

Miinukset: Poor airplane condition, tray table broken, could not recline the chair. Bad smell from bathroom Awful food. Non veg smelled very very bad and it was like some really bad animal. Awful