Alicante Hills

Ystävällinen henkilökunta respassa

Huonot keittiövälineet ja tiskaus pakko, vaikka ei ollut mitään välineitä tai aineita tiskata. Huono sijainti, lasten kanssa liian pitkä matka kävellä rannalle ja kauppaan. Ei siivousta, eikä puhtaita vaihto lakanoita majoituksen aikana.

Huono sänky

Nothing really except the staff of the coffee shop were extremely friendly

Where do I start as this was the rip off kip of the century. The PENTHOUSE SUITE had No kettle unless u paid €10 for it No toaster as receptionist told us they dont use toasters in Spain One roll of toliet roll to last 6 people for 8 nights We did manage to haunt reception for more it was given out one roll at the time. You were expected to clean the room yourself despite having no brush or cloth (none what do ever ) But of course again u could purchase these items at reception at a cost of €5 to clean there hotel while you were on holiday!!!!. You also had to bring your own rubbish to bjmd outside the hotel well over 500 yards away !!!. We also looked for a clothes horse and we were given something that looked like a piece of cast iron from the bronze age! It wouldn't hold 6 items of clothing and we were told it would be replaced the next day but or course it didn't happen. Curtains in every room falling down We asked the receptionist for the bus time table and were told i dont know! It was followed up with take a bus to the airport to get another one to the centre don't know the times. We told the receptionist that wasn't great information she smiled and walked away. No air conditioning in the main bedroom and worst of all we got absolutely eaten alive by bed bugs this didn't happen in the children's room where there was air conditioning. There are 2 water fountains in the centre of the common area that are filthy. The grass near the pool area looks like it hasn't been cut in months no joke ! Swimming pool - has about 20 sun loungers of which at least 10 are broken and the only umbrellas were fixed to the floor and not much use if u got to be under one of the 5 that were there . The whole pool area is dirty over grown weeds everywhere. There is absolutely no food facilities on site except a very very expensive coffee shop for those with children u might note a coke is €2:50 and frozen pizza is €8 ice cream €2:80.

Great swimming pool

Distance from city center not advertised well