Etsi halvat lennot: Alitalia

Miinukset: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Miinukset: they must work on quality and price

Miinukset: No food

Miinukset: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Plussat: Even though the plan was full, the boarding process was quick.

Miinukset: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Plussat: on time departure and arrival

Miinukset: price for baggage, water is only “service” on board

Miinukset: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Plussat: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Plussat: People next to me

Miinukset: Seat, food , no fee for bag, and service

Plussat: the flight was on time

Miinukset: for sure the seats, the screens and bathrooms. the plane was so old!

Plussat: the flight was on time

Miinukset: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Miinukset: Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing.

Plussat: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Miinukset: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Miinukset: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Miinukset: Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.

Plussat: nice crew on the Rome to US leg

Miinukset: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Miinukset: Seating, food, entertainment, communication and comfort

Miinukset: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Miinukset: Alitalia is the worst airline company

Miinukset: Alitalia is the worst airline company

Horrible food, most uncomfortable seats I have ever sat in.

Plussat: I don't think I say anything I liked.

Miinukset: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Horrible food, most uncomfortable seats I have ever sat in.

Plussat: I don't think I say anything I liked.

Miinukset: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Very uncomfortable

Plussat: Nothing

Miinukset: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

2 hour delay on a 50 minute flight

Plussat: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Miinukset: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Awful check-in personnel

Miinukset: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

Well priced flight

Plussat: Cheap fares and direct flight

Miinukset: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Plussat: The flight itself was pleasant.

Miinukset: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.