Hotel Victorie

“Location very good. Good value for money”

“The location is excellent. The value for money, too. I can say that it a very honest hotel for the price.”

“Nice area out of town great place to stay.”

“When we have arrived at the hotel, the receptionist asked us about our state of residence and state of origin. After we informed him, he has decided somehow that we should pay a deposit of 75Euro in order to receive the room key. After informing him that this fee was newer stated in the offer that they have at you website, he told us that this must be done otherwise we will not receive the key and if we don’t give the these 75 Euro, he will not reimburse our funds for the room (since it was payed before we have arrived at the premises). We asked him if we pay the fee of 75Euro, when will we receive back these money. His response was if everting is good you will receive it. I have asked him what does it mean if everything is good, based on which criteria will they establish that everything is good. He was very arrogant with us and was just repeating his previous sentence that if everting is good you will receive it. The entire time that he was communicating with us, he was disrespectful and has threated us like trash. After long discussion we have informed him that in order us to leave deposit, we will go into the room and we will make a list of the current state from the room that will be signed by us and him (the receptionist). He has agreed. We went inside the room and I have started making photos and wanted to write down all on one paper. He was just looking at his cell phone and was not interested. After we finished listing the irregularities at the room, he did not wanted to acknowledge the list, he did not wanted to sign it. We gave him a company card and he told my wife that the bearer of the card need to be guest. Based on what he is asking for this? And he is issuing my invoice at the company name???”