Red Lion Hotel Anaheim Resort

Breakfast was OK. The first morning the bacon was cold and the scrambled eggs were almost gone. I didn't care for the breakfast potatoes as there were bell peppers and everything tasted like bell pepper. They had pancakes but they were cold as well and butter didn't even melt.The blueberry muffin was cold and almost felt as if it were frozen in the middle. They only have king beds on 1st and 2nd floor and all other floors were queen. The mattress was old and very hard but the pillows were GREAT! It was freezing in the room and I had to turn the heater up to 80 degrees just to get the room a comfortable temp and take the chill off my bones. Breakfast was better the next morning. They had full tray of scrambled egg, potatoes were replaced with tater tots, and they had sausage links which were tasty and hot. French toast was served nice and hot and the butter melted fine. Location was walking distance to several nice restaurants: IHOP was litterally right next door and down the street walking distance to Bubba Gump, Cheesecake Factory, PF Chang's, and California Pizza Kitchen, Starbucks, and Blaze Pizza just to name a few. There are a few convenient stores super close Walgreens and CVS.

Hotel was super chilly! Lobby, meeting rooms, and actual room. Breakfast could be assisted better .... but the hosts taking care of the area were pretty nice.

Location to the parks is great. Large room sizes.

One member staff (lady on the front desk) was incredibly rude with a terrible attitude. Rooms on the ground floor were dated and scruffy. It really felt like you were sleeping outside, the draft was insane and if you didn't block the unnecessarily large gaps in the door the room gets very cold. It also stinks of smoke in your room if someone is having a cigarette outside.

The front desk staff was friendly, Great amount of parking, Location was a nice walking distance from Disneyland, Starbucks, food and Walgreens were all super close by.

The hotel room was gross. Everything was broken and banged up. It took the shower water 20 minutes to even get kinda warm. When we arrived we noticed that someone had literally took dump on the sidewalk. Even after we checked out nobody had gone out and cleaned it up. In fact I never once saw anyone cleaning or doing maintenance around the property. I’m sure this was a nice hotel at one point but it is very neglected and far from any condition that I would consider staying in again. Will not be returning to this property.

Location Only

Customer service is Horrible. Beds and pillows are so uncomfortable. Very out dated and old from inside. So much noise