Ankeny hotellia

Plussat: Everything was great staff and all .

Miinukset: Loved it

Plussat: Breakfast was perfect.

Miinukset: Pillows could have been more firm and maybe not so long. It's always nice to have a shower/tub.

Plussat: For the first time EVER I walked into a hotel room and it smelled clean!!! And after walking in and setting our things down....we couldn’t believe how clean it was! Most hotels there’s always that little bit of gross factor to them but the Element felt like home! And the beds were to die for!!! I slept better in that bed than in my own! Great hotel all around!!

Miinukset: There wasn’t anything I can say that I didn’t like!

Plussat: The open and modern floor plan was so spacious for our family of 4. We had a 2 queen bed suite which also had a kitchenette, couch and desk. Bathroom lovely. Free Breakfast in the morning was on real china and a chef who made us pancakes and many choices.

Miinukset: None

Plussat: Very clean, quiet. Nice area of Des Moines. Close to lots of nice shopping walking paths and restaurants

Plussat: Clean and modern

Miinukset: Nope

Plussat: Hotel was very nice and great location. Walked in from a 17 hour drive and the offered me a hot towel at check in and a cold beer since it was happy hour.

Plussat: I loved the vibe, the pool, the breakfast, the hospitality hour!!

Plussat: We like the hotel style. Modern, sleek and clean. The location is a bit of a challenge to find hidden behind a strip mall. The rooms are awesome. King size beds are as comfortable as they come for a hotel. Bathrooms are nice as well.

Miinukset: No toilet paper in the room! That is just not right! Fortunately there were acceptable alternatives.

Miinukset: We reserved studio room but They gave us normal room first, and then they changed

Plussat: Convenient Location

Miinukset: Some laundry/bedding was left on the floor in the hallway near our room from the time we checked in until we checked out the next day. Just thought it was strange that staff did not notice it.

Plussat: Very clean extra nice staff great room and accommodations.

Miinukset: Nothing

Plussat: Spacious room with the fireplace a comfortable bed a large immaculate bathroom and nice amenities

Miinukset: Location is a bit far from walkable restaurants and nightlife. The television in my room did not work and although the staff did everything they could to help make it work it just would not. Limited room service options. Late night dining not available

Plussat: Big rooms

Miinukset: Break fast, parking

Plussat: Beautiful rooms Fireplace Chef at breakfast to make omelette and waffles to order Great breakfast selection Parking garage across the street

Plussat: Warm, European feel

Miinukset: Cold fries with room service meal

Plussat: location to downtown activities were great.

Miinukset: Rude Manager that would not honor an email I received that confirmed a sleeper sofa. We were up charged for a roll a way bed. The staff was not knowledgeable about downtown events or directions.

Plussat: Great location. Comfortable beds. Beautiful property. Friendly staff.

Miinukset: That I couldn't stay longer....

Miinukset: Mistakes in room service meal

Plussat: Friendliness of the staff

Miinukset: Paying for parking

Plussat: Very nice room and hotel. Great location in the East Village.

Plussat: The staff was extra, extra friendly despite our late arrival. We will be back!

Miinukset: Maybe breakfast could run later? And a bar.

Plussat: This was a beautiful stay. The room was well appointed and the kitchenette was fully stocked with everything needed to cook or eat in. Staff was great. Breakfast was very good and well presented. Loved it. Definitely recommend. Will not stay anywhere else.

Miinukset: Nothing to not like, really.

Plussat: The location is perfect and the rooms are so large and spacious--beds were VERY comfortable also.

Miinukset: no

Plussat: Nice friendly staff. The Suite was very clean an roomy.

Miinukset: The parking

Plussat: we had a fantastic suite with all the amenities we could want. housekeeping was great. breakfasts were wonderful!

Plussat: Location, staff and room.

Miinukset: Bed was uncomfortable

Plussat: The location of the hotel was great! The staff was pretty friendly.

Miinukset: Our room faced a parking garage and the bath some room had cleaning problems and the space in the room was a bit tight. The bed though king sized was not very comfortable to sleep on.

Plussat: Clean and modern looking. The 2 queens suite was beautiful. Location was perfect for what we wanted.

Plussat: overall it was good! The layout of the room was great for our family. We liked the location overall.

Miinukset: We didn't receive any clean towels on day 2 after we requested them. The parking wasn't great, but was okay. The bed was really uncomfortable. I think the couch might have been easier to sleep on. Maybe an upgraded mattress:)

Plussat: Great location in the East Village of Downtown Des Moines, but still close to everything.

Miinukset: No

Plussat: Staff is really pleasant and helpful. It's also clean. Best free breakfast of all hotel chains.

Plussat: Very clean.

Plussat: Location, fun, convenience!

Plussat: Very nice.

Plussat: Free food and drinks

Miinukset: No

Plussat: Everything

Miinukset: Nothing

Plussat: Location to a hospital a family member was having surgery in.

Miinukset: The bed was too soft.

Plussat: Staff was nice.

Miinukset: When I went into my room, there were bed pillows laying on the floor. Not done cleaning??? Housekeeping came by abt 2 hrs later to pick them up. Very Little Sleep! I had BRIGHT parking lot lights shining in my room all night. Drapes were not made to close completely. Was hard to get ANY rest. Sooooo tired for my Monday meeting.

Plussat: A nice hotel in a nice suburban area--lots of shopping and dining options. The included breakfast was tasty (nice biscuits and gravy) and was continually restocked. There is a nice pet relief area right by the hotel.

Plussat: Very nice hotel!

Plussat: Staff at the evening drink/snack event went above and beyond. They really care about your specific needs.

Plussat: Everything was beyond perfect.

Plussat: Easy check in, clean room, comfortable bed and warm breakfast in the morning. It was easy to find when driving I35.

Miinukset: The only negative was the bathroom sink took a while to drain completely.

Plussat: Clearly have been upgrading the hotel. Decent breakfast buffet with something for the meat-eater, the vegan, and the grandchild in our group all available. (The grandson also liked the little perks of fresh cookies and hot popcorn at night) and we enjoyed the pool and spa. Beds were very comfortable and plenty of outlets for various electronics. Nice new machines in guest laundry.

Miinukset: Entrance was a little challenging to find particularly coming in at night as the road in to the hotel is not very well marked. Also they apparently have some kind of super quiet fan in the bathroom that only works when the light is on. It would be helpful if that information was posted somewhere in the bathroom so you would know to leave the light on when the fan was needed.

Plussat: Nice clean

Miinukset: Hard to find. Driveway was confusing.

Plussat: Staff was pleasent bed comfortable

Miinukset: Toilet seat broken room was humid as ac was off when we checked in

Plussat: Easy to find

Miinukset: Location far out on west side of metro

Plussat: Greeted by GM at front desk

Miinukset: GPS map from confirmation took me on a 20 minute aggravating tour of the surrounding neighborhood. In morning Locked out of room when key card didn’t work - had to leave my breakfast in the hall and go back down to desk to reprogram

Plussat: Clean room and good breakfast.

Plussat: Close to my destination.

Miinukset: The Parking lot was very icy. Iowa is a icy place.

Plussat: This property has a great pool and spa. The lobby was nicely decorated for the holidays. A small store to buy items was available by the front desk including individuals beers and a popcorn machine. Hotel is across the street from a McDonalds and HyVee that has a Starbucks making it a good stop along a longer road trip.

Miinukset: No complaints.

Plussat: Everything

Miinukset: No

Plussat: Will definitely stay here again.

Miinukset: None

Plussat: Pool

Miinukset: Breakfast

Plussat: Susie at front desk was excellent!!!

Miinukset: Pillows hard not comfortable Why have choice of room with fireplace that was not turned on?!

Plussat: Robert at the front desk was most gracious and kind.

Plussat: Gift bag of water and snacks

Plussat: The hotel was nice inside and out, and the staff at the front desk was very nice. Room was clean and pretty, and many amenities were provided or offered. Free WiFi offered, and water pressure in shower was fantastic!

Miinukset: For the price, breakfast should be included, as well as a microwave. Pillows are way too poofy and lack support, not comfortable at all.

Miinukset: Online it stated that breakfast was included but failed to mention that it was only with an additional cost.

Plussat: Great location and staff. Restaurant onsite was excellent!

Plussat: Nice property, clean rooms, spacious and comfortable, on site restaurant was delicious, staff was great.

Miinukset: Showers weren’t great. And we had to change rooms due to a/c not working great but the staff was awesome about it and super helpful. Would definitely stay here again.

Plussat: The room was spacious and clean. Ordered room service for dinner and surprisingly excellent! Food prices were reasonable.

Miinukset: Ordered bfast room service and the food (French toast) was cold and hard. Tasted like it was served from the bfast buffet. Wasted my money and daughter didn't eat her food (French toast). We could also hear planes taking off from room which woke us up.

Plussat: Very clean with nice amenities. The staff was friendly. Convenient location and nice restaurant attached.

Miinukset: The hotel staff in charge of check in and out was very rude. She didn't even tell me what room number I was in. I was also over charged for a purchase.

Plussat: Location,clean

Miinukset: No

Plussat: Location and comfort.

Miinukset: Lots of kids

Plussat: It's new and modern look. Clean and nice location.

Miinukset: Pool is smaller than expected. And no hot tub.

Plussat: The room was very nice. Super clean. Loved the couch in the room.

Miinukset: No.

Plussat: The room and the location for things we wanted to do in the area were great. And the decor was also great.

Miinukset: The breakfast was probably the only thing that let us down quite a bit. The only thing that tasted decent was the toast.

Plussat: The staff and location was great.

Miinukset: their coffee didn't taste good and I drink almost all types of coffee.

Plussat: Excellent tasting breakfast options.

Plussat: Staff friendliness

Miinukset: Remote control blinds didn't work and couldn't control manually in HC accessible room. This is a recurring problem at this hotel; has happened to twice.

Plussat: Breakfast was great! Nice rooms.

Miinukset: Staff needs training on how to be professional

Plussat: The bathroom in my room was so very clean. In fact the toilet was the cleanest toilet I have ever seen in a hotel.

Miinukset: I couldn’t pull up the blind on the window.

Plussat: Breakfast!

Miinukset: The room could have been muo cleaner. The shower mat in room 415 had mold underneath. The sliding door to the bathroom had not been cleaned so the marks and handprints from the previous guest could still be seen. 1 day, my room was not cleaned.

Plussat: Staff and clean rooms

Plussat: Great location for the price and very nice Hotel!

Plussat: The updated room decor

Plussat: The hotel was very nice, modern, and updated. The room was immaculate and the bed was even comfortable. The best night sleep I've had in any hotel honestly. The breakfast was delicious also and had a wide variety of foods to choose from.

Plussat: We love HIE. Clean, roomy, good location, great breakfast, friendly staff. If there is a HIE where we are going, that is where we stay. They have make up wipes in the bathroom - huge plus since I always forget mine. We stopped staying at a brand new Hilton once we found out there was a HIE in the same vicinity.

Miinukset: In room lighting was a little harsh, no soft lighting choice

Plussat: This my second time in this hotel. I did it on purpose because I love this place. Very clean, nice lounge, good breakfast and room service.

Miinukset: Not that I think of

Plussat: The room was modern and up to date and the breakfast was out of this world. Best hotel breakfast I have ever had.

Miinukset: The cleanliness of the room could be improved. We found left over socks and trash in some of the hard to reach areas.

Plussat: Quiet

Miinukset: It's in a lonely place - probably wouldn't feel like walking from there to downtown restaurants, but it actually isn't very far.

Plussat: The front desk attendant Jarrod was very helpful. The room was extremely clean and comfortable. The breakfast was great, the orange and egg white omelet were especially good. Overall, the hotel is attractive, comfortable and quiet. We will stay there again.

Plussat: The staff was incredibly helpful and friendly. They went out of their way to ensure a pleasant stay for our weekend getaway.

Plussat: They gave us privacy answered all my dumb questions about breakfast and we were very comfortable

Miinukset: My wife said the sheets had a weird smell

Plussat: New hotel with modern finishes, comfortable bed, good complimentary breakfast with great cinnamon rolls!! Also was in an easy to get to location near downtown, and had free parking!

Miinukset: no

Plussat: I am a huge fan of Hamptons and this is one of the better ones we have stayed at! Staff was exceptional! Pool was heated(not common in Hamptons) and there was a hot tub. Beds were comfy. Breakfast choices blew me away-the usual but then also had smoothies and fresh juice! And chocolate waffle mix! We had a premium room with complementary snacks which is so helpful for my kids after a swim. ♥️ also utilized the complementary items when you forget to pack it! We will probably make this a stop anytime we stay in Des Moines. Got a great price through booking and there is lots to do in this area!

Miinukset: Absolutely nothing - well the air conditioning was a little loud and there was no bathtub which is hard for my 3 year old son but these were minor

Plussat: Centrally located to Restaurants, Shopping and all our Weekend Activities making easy and stress free to have fun.

Miinukset: Our overnight staff made inappropriate remarks to underage children and when we confronted him he made it out to be no big deal.

Plussat: Hotel was great. Staff however had a bit to be desired. We checked into our room and couldn't get in, the key wouldn't work. After three try's they figured out that they put us in an occupied room. This happened at 10:00 at night! Overall it was good!

Miinukset: I have stayed there before and had no problems. Overall a good stay.

Plussat: The hotel was very clean and the front desk was friendly and helpful. Breakfast was nicely stocked and had a good variety of food to choose from

Plussat: location for convenience. Room was clean.

Miinukset: We did not receive the Senior Citizen discount. It appears that we were charged the full rate.

Plussat: My family had a great stay at the Hampton Inn; upon arriving, the lobby was clean and the front desk staff was courteous and friendly. Our room was clean and comfortable; one of the best perks was the breakfast that was included in the room price; staff was continually replenishing the food and there was a wide variety. I highly recommend this hotel.

Miinukset: I liked the property; only disappointment was the day we wanted to swim, the pool was closed for cleaning.

Plussat: its clean and very updated

Miinukset: not that i can think of

Plussat: Great variety of options for the free breakfast buffet. Very clean hotel with nice rooms.

Plussat: The rooms were very adequate and clean. The exercise room and pool were enjoyed by our family members and the staff was very accommodating.

Miinukset: The only criticism I had was with the breakfast. They had a pretty large crowd staying at the Hampton the night that we were there. The breakfast was very good, great variety. The young man that was in charge of keeping it stocked did his best but was out of some items occasionally. Also, there was not enough room in the breakfast area to accommodate the guests.

Miinukset: Hard to work with staff. Had block of rooms reserved for wedding, but when tried to hook was told nothing available so had to book through Kayak

Plussat: Friendly staff and great service.

Plussat: Very nice place very comfortable beds definitely will be back

Plussat: Everything, Hotel is beautiful, grounds are so beautiful and manicured, Staff are amazing, so friendly, best night sleep in a long time, I'm not your average traveler I have 38 years in hospitality, as regional director

Miinukset: My focus was hotels facing bankruptcy or their flags, we actually wouldn't normally stay in this brand, it was a last minute decision, I'm so glad we did, Great job on excellent training and staff choice, guest service is foundation for success, Congrat

Plussat: The staff very friendly and helpful with all request. Pool, fitness area, rec room, game area were all working, nothing marked as "out of order". Had a sauna in the pool area.

Miinukset: The pack n play provided was dirty and looked it hadn't been cleaned in quite sometime. Our card keys were deactivated and had to walk all around the building with two kids and bags to get new keys and then those didn't work either.

Plussat: Clean, comfortable, quiet, safe, and a great value.

Plussat: Nice emenities, clean, rooms were great!

Miinukset: Kind of out in the middle of nowhere. Couldn't walk to anything.

Plussat: Nice clean hotel.

Miinukset: Just a bit far from the airport and not too much around to walk to.

Plussat: Comfortable bed. Great staff.

Miinukset: The fan in the bathroom didn't work but we didn't tell them until we were checking out.

Plussat: Great to have park and fly option. Very prompt coming and going.

Miinukset: nothing

Plussat: Awesome breakfast. Used the park and fly which was very economical.

Plussat: The rooms were clean and well organized.

Miinukset: The cart to move luggage was located at a different door, which did not have a ramp, so I had to walk all the way there to get it.

Plussat: I loved that my kids were able to go swimming and I loved that it was very quite when it was time for my kids to go to bed.

Miinukset: The only recommendation I would have is the parking was very limited space I am not positive that all the vehicles were of people who was staying here.

Plussat: Roof bar

Miinukset: Confusion of staff

Plussat: Top floor restaurant/bar is pretty sweet.

Plussat: Location. Rooftop lounge. Cocktails

Miinukset: Complimentary breakfast.

Plussat: Staff were the best i've had anywhere. All were courteous and super helpful.

Miinukset: Staff were amaxing. Remembered us from a visit 4 months ago. Gave us great info for activities and food. Shuttle drivers were so friendly and not bothered by multiple trips from here to there. A+++++

Plussat: The place was clean and nice staff.

Miinukset: The parking is limited, it was a special event as well. The breakfast was high in price for basic items.

Plussat: Felt the buffet breakfast for the price was a little high for the scope of items, but the breakfast at the Republic was awesome. The rooms are amazing in their appointment/contemporary feel. King room was outstanding.

Miinukset: Wish the Republic opened a little earlier on weekends for breakfast as a second breakfast option. Can't recall if there was coffee in the room or not.

Plussat: Breakfast was great

Miinukset: Booked a "river view" balcony room. When we arrived, we were told they were all occupied and our reservation was not honored. This is the whole reason I picked this hotel over the others.

Plussat: Location is near the Wells Fargo Arena.

Plussat: Great hotel! Clean rooms and friendly staff. Super close to downtown restaurants and breweries!

Plussat: Very nice staff, very nice accommodations

Plussat: did not have time for the breakfast.

Miinukset: i did not like the $15 charge for the parking i thought the amount was excessive considering the location

Plussat: The location was perfect for anyone having business in downtown Des Moines. Service was great, room was very nice and breakfast was good. Close to good restaurants. I would definitely stay here again.

Plussat: The staff was amazing! It was a very modern and exceptionally clean hotel!. They had complimentary water, candy and coffee in the lobby at all times. The business center, laundry room and fitness area were all conveniently located on 1st floor.

Miinukset: There was nothing that I did not like. Everything was wonderful.

Plussat: Great location, breakfast was fantastic.

Miinukset: Whole reason I booked this room in comparison to other Des Moines hotels, is because this one had available "river view" rooms with balconies. When we arrived, we were told that all of those rooms were taken. Would have chosen a different hotel.

Plussat: Nothing special, but not bad either.

Miinukset: Having to pay for parking.

Plussat: It was clean and nicely decorated.

Miinukset: The three front desk personnel that we dealt with during registration and check out were all quite rude. The only nice employee we observed was the housekeeper who said hello and wished us a good day.

Plussat: Proximity to Principal Park and restaurants. Protected parking. Staff would let me leave car in parking ramp beyond checkout to catch a Sunday AAA Cubs game at 1:08pm after seeing one sat night at 7pm. A decent free breakfast I the am too!

Miinukset: No

Plussat: We were in DesMoine for a marathon and the location was perfect for us. Loved all the walking paths, bridges, and water.

Plussat: Nicely kept. Good staff.

Miinukset: Thought the room should have been a little darker. To much light coming through the edge of the door.

Miinukset: Room was small and the bathroom while modern and nice did not have door

Plussat: The staff was wonderful! The food was great, and a good selection.

Plussat: Their bed was comfortable.

Miinukset: It was just an average looking hotel room whit no free breakfast like most hotels have and it was extremely loud the entire time with my room right next to the crowded lobby/bar and with all the kids running past my room ans hearing the elevator dong off

Plussat: Super clean, and the bed was super comfortable!

Miinukset: Nothing! Everything was perfect!

Plussat: The location.

Miinukset: I have stayed at Marriott properties for some 40 years. Always had friendly and helpful interaction with all the staff. From housekeeping to hotel management. Until this trip. The way I was treated by the management staff was rude and disrespectful.

Plussat: The front check in staff was amazing. The hotel was very clean. I would definitely recommend this hotel.

Miinukset: No

Plussat: Morning coffee girl was super nice

Miinukset: Got there at 11 pm . Front desk guy unprofessional, lazy and messy. Gave me a room that stunk really bad. Had to go down and get a new room. This is not the quality hotel one expects in a Marriott. Elevators dirty and all scuffed up and dingy

Plussat: Front desk people were great!

Miinukset: No

Plussat: Clean. Location. Staff was friendly.

Plussat: Great property

Miinukset: No

Plussat: The Marriott is our favorite hotel in West Des Moines.

Miinukset: They were in the process of a major remodeling and we didn't have use of the main bar or restaurant. We had our dinner in the cold hotel lobby. It was very disappointing.

Plussat: Awesome breakfast. Comfortable room.

Miinukset: Is close to I80, so there is a fair bit of highway noise.

Plussat: Room was excellent.

Miinukset: Staff seemed put out to have us at first.

Plussat: Excellent room; good accommodations

Miinukset: Nothing negative

Plussat: The breakfast and friendliness of the staff.

Plussat: Very clean and comfortable. Staff was super helpful and accommodating. LOVED the shades that cut out ALL light!

Miinukset: Rooms that face the Interstate have a LOT of traffic noise. Heating unit was too noisy to run to drown out traffic noise.

Plussat: The breakfast was excellent. The variety of choices was very nice and the dining room area was spotless.

Miinukset: I can't think of a thing.

Plussat: The room was large & comfortable. Fairly easy access.

Miinukset: Only one elevator was working part of the time. Housekeeping skipped my room one day - no accommodation for that. In other hotels when this has happened, I’ve gotten a minimum $20 credit on my bill. I left a kimono hanging on the back of the bathroom door in error. It was not returned. I found it fairly expensive for comparable newer facilities. I would not stay there again.

Plussat: Enjoyed the breakfast. Kids loved the pool

Miinukset: Had problems with my remote control working

Plussat: Easy to find, decent breakfast, pool hours

Miinukset: just what I expected, enjoyed my stay

Plussat: Breakfast was wonderful, so many options and the food was replenished and kept hot and the serving area was very clean. Room was clean and inviting.

Miinukset: Not a thing. We were only there one night, but I had no issues.

Plussat: Always nice clean rooms and a very good breakfast.

Plussat: Very good.

Miinukset: swimming pool could have had warmer water.

Plussat: Clean rooms good location

Miinukset: Had ants all over the desk in my room . Although to be fair, I spilled beer on it.

Plussat: Very, very clean

Plussat: Location was great! Pool and hot tub were awesome, staff helpful and friendly, rooms modern and clean, cookies and coffee a bonus!

Plussat: From the moment I checked in, my experience was exceptional. Every employee was very kind and helpful. My room was very clean. The breakfast area was well maintained during the time breakfast was available.

Miinukset: No complaints

Plussat: Everything was great.

Miinukset: Breakfast could use some help. Bland.

Plussat: The view.

Miinukset: The bed was rock hard.

Plussat: Clean, convenient, good breakfast.

Plussat: Location to major highway but could not hear the road noise...

Miinukset: Need to have a better turn sign into the hotel and our exhust fan in the bathroom would never turn off. We reported it but was never repaired during our stay..

Miinukset: Bed’s looked the head was slanted down.

Plussat: Location

Miinukset: Extra charge of $212 after I left, but when I called back they said they would refund it

Plussat: The front clerk was very accommodating and friendly

Miinukset: No

Plussat: Location

Plussat: Traveling with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper. This fits our lifestyle perfectly without having to split our family into 2 separate hotel rooms. The rooms are extremely clean and the location is beautiful with shopping and restaurants etc galore.

Plussat: Location

Plussat: I liked the suite a lot. Very comfortable.

Miinukset: No, liked everything.

Plussat: Very comfortable beds

Miinukset: Exercise room only had 2 treadmills and a stair climber, pool was extremely small, and shower drains in the room were slow

Plussat: Room arrangement

Miinukset: The breakfast room was loud and crowded. A group took it over and did not leave, which was a concern for many people who were not able to eat in the room.

Plussat: In walking distance to the mall. Fast, free wireless. Breakfast is great, and breakfast staff was awesome! Nice to have sink, fridge, and microwave!

Miinukset: No restaurant or room service, tiny pool, housekeeping leaves at 3, so we didn’t get our room cleaned because we weren’t out by then. Tiny room with 1 small TV that doesn’t face the bed.

Plussat: Beautiful location, near an abundance of restaurants, shopping, safe environment

Plussat: Location was great! Right in the center of Jordan Creek!

Plussat: Location but not worth other problems.

Miinukset: Needs updated not clean and loud AC unit.

Plussat: Great location in beautiful West Des Moines. Near an abundance of restaurants, shopping etc. Nice clean apartment style rooms. Double queens have 2 bathrooms which is a plus!

Plussat: Liked the cleanliness, location, comfort & breakfast!

Miinukset: Nothing.