Extended Stay America - Detroit - Ann Arbor - University South

cooking condition

There's no coffee available at public area (breakfast area) other than breakfast time. There's no restroom for visiting guests outside guestroom.

Location.

Unfriendly receptionist. Would not let us check in before 3 pm unless we paid an additional 25.00$. We arrived at 2.10 pm.

Customers can cook in this hotel which is a good thing.

The billing system is terrible, my credit card was not accepted and was suspended by credit card company after detecting suspicious transaction here, finally I have to pay my bill by cash when checking out. Although I paid my bill by cash successfully this time because I lived more than 7 nights, I was told that even cash is not accepted for shorter stays (less than 7 nights).

Nice room

Someone knocked at 10am and tried to come into my room. I asked the front desk about it. They said housekeeping doesn't come around at that time. I already asked the early morning front desk clerk about not disturbing me since I wanted to sleep before wor