Kochi hotellia

Plussat: Helpful, friendly attitude all around. Good breakfast and quality of food at other meals excellent too. Complimentary tea and steamer ride in the evenings is a lovely treat. Must remark on the slices of banana cake, which were excellent. Excellent swimming pool, good gym and spa. Cooking class with chef at 4 pm was educative and interesting. Excellent housekeeping in a great property. The location is remote so one shouldn't expect to go out and have fun. Be prepared to stay at the hotel unless you want to hire a cab and go to town.

Miinukset: In the breakfast layout the croissants could have been more crisp and the danish pastries could be improved upon. The hotel accomodation and food is quite expensive if you consider value for money.

Plussat: The lobby is nice.

Miinukset: Overall, the feeling is far from 5* and several disappointments accumulated. The pool area is a let-down with a real eyesore in the "Quiet zone", and the food we had in the pool bar (e.g. club sandwich, open veg sandwich) was quite basic. The Mattancherry bar cocktails we had were rather overpriced given the very simple concoctions they came across as. We just have higher expectations on Taj and a 5* establishment. In one of our rooms, the toilet broke instantly (and was fixed immediately). We booked a river cruise through the hotel for after our stay (and the boat and staff were actually great), with a disappointment when Taj did not honor our agreement on transfer price and vehicle upon departure. That's just not OK, Taj.

Plussat: The location is pretty amazing! The room and the washroom were impeccably clean. They upgraded us to a suite and also gave us a complimentary cake, as it was our honeymoon.

Miinukset: Ask for rooms on higher floors, especially if you've paid for a view from the balcony. We had no complaints as this was a complimentary room upgrade for us. If your room is on the first floor, keep in mind that people can see you sitting in the balcony clearly from the outdoor dining area.

Plussat: We loved the facilities, the staff, the food, the service

Miinukset: Far from midtown, but wonderful view

Plussat: Enjoyable stay! .Good food, good service

Miinukset: The reservation done through booking.com was an unpleasant experience. really felt bad. When I searched, was displayed a lower genius rate and once the credit card details were entered and finally booked, was given a higher rate in the confirmation voucher. I had to pay higher rate at the end. More over there was no way one could communicate with booking.com over phone or email. This is sickening!

Plussat: I like everything, the best service I’ve ever had

Plussat: Good staff and very comfortable room

Miinukset: Service not always consistent in each of the food outlets.

Miinukset: The swimming pool was green : I wouldn't let my son swimming in it. The water in the rooms was in filtered bottles. I d'on't want to have to trust that this water is really not harmful. Breakfast was definitely not the one of a 5 stars Hotel the first day (they changed for the second day as we complained) And when we asked to leave they refused refund even though the hotel was far to be full and rooms were still available on booking.com. We went to Hyatt Hotel, for a much more interesting quality price ratio...

Plussat: From the moment we stepped in until our check out, everything was splendid. We have had an absolutely fabulous stay in your beautiful hotel with a courteous crew. Our room was very comfortable, spacious and clean. The food was great. We were fortunate to stay in the Fragrant Nature during the Onam Festival. We were invited to join the games the crew had planned. There was a lot of laughter going on and the dancing at the end of the games, made almost everyone jump out of their seats. We were also invited for the very special Onam lunch. This was super delicious and prepared with love. We are so impressed by the staff and the management. They are true professionals, but also one big family. We were so lucky to be part of this family for a couple of days. Our goodbye still brings back so warmth memories. A part of the crew came to say goodbye and they gave us presents. It felt so good, we didn’t know what to say. Thank you Harri, Gibson, Narbada, thanks to all of you for making our stay one to remember. Everytime when we think of you, a smile appears on our face.

Plussat: I loved everything about Fragrant Nature Kochi and especially the rooftop swimming pool and views over the harbour. The room was spacious and tasteful with lovely beds and bedding with great views. The staff were kind, helpful and generous. This is a fabulous hotel and in so well located in Kochi. Also great that there were a choice of restaurants on the site and open till late to accomodate for late check ins. I like the touch of fresh fruit in the rooms.

Miinukset: Nothing I can think of, perhaps better coffee

Plussat: Our stay here was a wonderful experience. Our room was comfortable and very clean, and the staff was welcoming and friendly. We had all the amenities in our room we could desire, and the breakfast was great. The rooftop pool was amazing, with great views of Kochi and the water.

Plussat: Close to shopping and lovely staff

Miinukset: Slight musty smell in rooms

Plussat: Fantasy friendly staff and spacious well equipped clean rooms. The roof top pool is amazing whatever the weather. We really enjoyed our stay and would recommend this hotel.

Miinukset: The bar was a little small and lacked atmosphere and the drinks choice was limited.

Plussat: The location is great. The breakfast is tasty and the massage was great.

Miinukset: The pool is slightly breaking apart, the first room we were given faced a wood factory which was noisy BUT it was replaced immidiatly by the nice staff at place.

Plussat: all

Miinukset: nothing

Plussat: Lovely decorated premisses, nice furniture, smiling staff.

Miinukset: Noise from outside during night, too pricey, smelly rooms

Plussat: Everything else was great

Miinukset: It wasn't actually on Waterfront

Plussat: Location, value for money, friendliness of owners

Plussat: Extremely helpful homestay hosts. Made to feel very welcome. Very close to amenities. Nice wee cafe next door. Open space opposite house where cricket was played early each morning.

Miinukset: Would have liked seating on roof terrace

Miinukset: We wer able to check in in the middle of the night! Great!

Plussat: Comfy bed . Good location very close to Kathakali show and nice neighbourhood . Wi-Fi ok . Helpful staff .

Miinukset: Room.next to reception , though to be fair it was quiet.

Plussat: Pushba and her sister runs this wonderful family BnB. It is centrally placed in Fort Kochi and you can get to all the most important places on foot. The rooms are basic, but clean and the outside area is wonderful. They were extremely helpful in getting us info on our further travels and helped us with all we needed to see in Kochi /Ernakulam. On the day we left, they even got up super early to make us a tasty breakfast.

Miinukset: All over Fort Kochi there are loads of mosquitoes. Unfortunately this also includes Kapithans in, so make sure you bring repellent if you are prone to mossie-bites!

Plussat: Nice place and people..

Plussat: Great location. Quiet yet close to town. Owners were very helpful in planning our stay.

Plussat: It was a great location, close to everything but in a quiet spot, the staff/owners were lovely and the place was very clean, I'd love to go back someday, the wifi worked well, overall it was great value for the price we paid.

Miinukset: There was northing we didn't like, although it didn't have dining facilities it was close enough to everything and we had a great little breakfast spot called Loafers Corner just 5 minutes walk away.

Plussat: Clean room in Fort Kochi; the owner is nice.

Miinukset: The aircon wasn't working properly.

Plussat: Perfect place and perfect location. House owners are really helpful, available and nice. I strongly recommend!