Antigua Majatalot

Plussat: The room was lovely. Nice furnishings, comfortable beds and very clean. The courtyard was also nice and the terrace was a great place to enjoy breakfast. It is located in a quiet area while still a fairly short walk to all services and attractions. The staff was very friendly and helpful. There were several options for breakfast and 24 hour coffee. Would definitely recommend.

Miinukset: May be difficult to sleep in as rooms are facing the courtyard and people are moving about for breakfast at 7 am. Not an issue for us however.

Plussat: The breakfast was really good, with local traditional food. And the host was really helpful, pleasure to give you many advices.

Miinukset: The room has limited plug to charge your electronic devices, only behind the TV and in Bathroom are places where you can charge.

Plussat: Staff - they were excellent at all times

Plussat: We stayed here twice during our time in Guatemala. Great hotel- very clean and comfortable with a nice breakfast. The staff were extremely friendly and accommodating. Convenient location, close to many tourist activities and the central park. We highly recommend Cacao Boutique!

Plussat: Awesome hotel on the outskirts of the main area - totally peaceful with a great breakfast (I recommend the pancakes) and a really cool room, but still only a 10 min walk from the Plaza and everything around it.

Plussat: Highly recommend Cacao Boutique. The staff were very friendly and helpful, room was nice and comfortable. The breakfast was delicious!

Plussat: The staff were so kind and helpful. We had to leave the hotel at 04:30 for a hike and they prepared us some fruit and coffee to bring with us. The room we stayed is was also great. It had three beds so we each had our own bed and it was a really unique setup with the loft. The steps were steep so might not be suitable for very young children.

Miinukset: Really no complaints!

Plussat: Breakfast and staff

Miinukset: Distance from centet

Plussat: The service was incredible. Melina and Oscar are very attentive and so helpful. Both helped me arrange transportation to Atitlán and Guatemala City. Taking breakfast on the rooftop was a treat. At first I thought the WiFi signal wasn’t great, but I used it with ease after jumping on and off a tethering device I had brought. Melina, in particular, was gracious and caring. I had come down with food poisoning and she checked in on me to see how I was feeling, even changing my transportation options to Atitlán. The location is tranquil and about a 10-minute walk from the bustle of Central Park. Be sure to hike Cerro de Cruz which is 10 minutes nearby to get a view of the city. Also nearby are several tiendas where you can buy snacks and water. Highly recommend.

Miinukset: The lighting in the room wasn’t good. I felt like I was staying in a hole or dark tunnel.

Plussat: Beautiful, large room, comfy bed, great location 10m walk from plaza, great breakfast. Room was private and quiet and beautiful, I will definitely return!

Miinukset: Nada

Plussat: Good location, reasonable size room, quiet, comfortable bed

Miinukset: No water filter so had to buy bottles. And despite being promised there was no desk in the room which made using laptop hard.

Plussat: The property is really nice. The staff is always willing to help. The location is amazing, breakfast is good.. the property itself Is amazing

Miinukset: Well.. not necessarily about the property itself but there’s a church nearby and on sundays you can hear the bells at 6am ringing every hour up until 12 pm. So yeah.. that was a bit annoying cause it won’t let you sleep.

Plussat: Staff was super friendly, the room was clean and had enough space to be comfy. The food was good, they had many options for breakfast and prices were okay.

Miinukset: The only thing I didn't like is there's no parking available, we had to park 5 blocks away.

Plussat: The rooms at the back of the hotel are lovely and quiet, away from the busy traffic of the main roads through Antigua. The typical Guatemalan breakfast was substantial and good quality. All the staff were very helpful and cheerful too. They went out of their way to move us to a different room, give us advice and directions and ensure we were comfortable. It's also a brilliant touch to offer guests free water, really appreciated after all the walking done each day!

Miinukset: It was such a shame that the coffee bar was permanently closed, and the coffee with breakfast was unfortunately very weak. We saw quite a few people looking into the beautiful hotel doors to see if the bar was open as they walked past. We would also love to see more seating outside the back of the hotel, in the sun. And lastly Wifi was often patchy in the bedroom, maybe because of the thick walls.

Plussat: It had beautiful rooms

Miinukset: They put us next to a large loud family

Miinukset: The pool was too small

Plussat: Location

Miinukset: The beds was hard the room was hot with no fan or ac couldn't open the window because everyone could see in and did see in the room could not flush paper.

Plussat: Loved the decor and welcoming atmosphere. Rooms were lovely. Breakfast was good too and staff very helpful even though there was no English spoken. Good location near the buses and market.

Miinukset: WiFi not good on the room had to sit outside but that was fine as we had no table inside the room but there was one right outside our door which was nice. Got more in hotels where we paid less.

Plussat: The beauty of the hotel

Miinukset: It’s a bit noisy

Plussat: Great value, nice hotel, good location, quiet. Recommended.

Plussat: Good location, staff are really friendly and there is always someone who can help. Room was clean and comfortable. Typical breakfast was delicious. Really worth the money we paid.

Plussat: I was given an upgrade upon arrival. Nice room.

Miinukset: Very noisy on Sunday night. Until after midnight. Staff would not do anything about it and I had a flight the next morning.

Plussat: Clean room. Very nice showers.

Miinukset: The courtyard was very noisy with screaming children at 10pm and 7am. Though not the hotel's problem it is their duty to make sure guests respect other guests- this did not happen. Located beside a bar also made it rather noisy.

Plussat: Location

Miinukset: Apparently this property is 3 starts but this needs to be review. I paid in total 900 dollars for 11 nights, which is a bit expensive for a place that have got cockroaches in the room and also most of the nights, we found walking insect on the pillow on one of the beds. Luckily we didn't use that bed. But we had to check every night if our bed had any insect. Also the room have a window that we couldn't close so at night the temperatures drops a lot and it was very cold. The outside and social areas looks good but the rooms and bathroom need maintenance. The only good about this property is the location. I travel a lot and I have stay in properties from hostels to 5 start hotel and I wouldn't recommend this property to anyone. This is not value and comfort for the money I had paid.

Plussat: Location was good, loved sitting in the terrace and watching the volcano belch! Staff are helpful.

Miinukset: The room was tired - in need of an update particularly the bathroom (tried not to look too hard). One bed side light only with dodgy wiring. Hard pillows.

Plussat: The view the location

Miinukset: Beds weren’t very comfortable and could use a couple extra pillows

Plussat: great location, great room but incredibly hot, they provide a fan but the room was unusually warm, the roof was thin and you could feel the sun bake it. it was always cooler outside than in my room. also they charge 40Q a lb for laundry which was literally outrageous. (one girl even told me they’d do it for 20Q a lb, but the laundromat on 6a i went to charges 5Q per pound.) - otherwise the place was great and 24 hour entry/exit was nice.

Plussat: The neighborhood and availability of the staff, the view is very pretty from the three volcanoes.

Miinukset: The pictures were not reliable to the reality. The ceiling was almost falling down on us and the walls very poorly maintained. The toilet seat had yellow stains on it and the bed’s insides were broken.

Plussat: Fantastic view of the volcanoes from our room, lovely authentic feel to the place, quiet and relaxing. Room cleaned every day if we wanted. Good location within Antigua. We asked to stay an extra night and it was no problem.

Miinukset: Staff could've been friendlier, although helpful when asked, it felt like most of them didn't particularly want to be there.

Plussat: Hotel is close to Parque Central, and within walking distance to just about everything. The staff was very kind and friendly. The room was clean. Parking was included down the street. I did not have breakfast there and I don't know that it's included in the rate either so I cannot comment on that. I arrived earlier than expected but had a meeting so the staff allowed me to keep my bags there until check-in of 3p. The cable and WiFi were free and rather reliable.

Miinukset: The room was a bit musty. The rooms (at least on the lower level where we stayed) are either very close to the reception area and/or the seating area for the breakfast service and this poses an issue for some sort of quietness, mainly in the morning. The room and bathroom we were in was clean but needs some serious updating/remodeling. The staff was kind but each morning I was there I woke up to them chatting very loudly right outside my door, loud enough to wake me up. I think their staff closet or area to keep items they need for the day was right there. Anyway, if you want a place to crash that is economical and nothing special, this would do it.

Plussat: Staff was very friendly and breakfast has plenty of choices.

Miinukset: I got surprised when the price at the hotel reception was 10£ more than my booking through Booking's app. I would not have paid that price for that room which was "Deluxe" but I did not see any difference with other "normal" room I have been.

Plussat: Clean

Plussat: So many good things to say about this hotel! Great location, super friendly staff, decent sized rooms/bathrooms and spotlessly clean. Would definitely stay here again.

Miinukset: Room was a little warm at night - could do with A/C

Plussat: The staff is really nice.

Plussat: Very nice and clean room, a nice space to sit outside, beautifully furnished.

Plussat: I liked the service and how kind everyone was, AT ALL TIMES. Everyone was very helpful and happy and gentle. I left with a feeling of warmth. I also liked the overall look and feel of the hotel. It's a very well kept colonial house. Breakfast was good as well

Miinukset: The things I didn't like are totally subjective and was information I could've known beforehand. The location and the lack of AC. It's not that it's far from the fun places, it's that the area is dark and close to a main road so it has a weird vibe.

Plussat: The owner is extraordinary and goes the extra mile to ensure you are comfortable. The breakfast is excellent and they go out of their way to accommodate their guests. The building is very secure and we felt safe, and the location is in a great part of town, away (but walking distance) to the main tourist centre in a more low-key area with several excellent restaurants to choose from just a short walk away.

Miinukset: No a/c. It can get a bit noisy when busy as it is an original building.

Plussat: The staff was amazing! Alicia was very helpful

Miinukset: The location is not central enough. It was ok, but the rating in BOOKING was overrated

Plussat: The location.

Miinukset: This is our 2nd visit to the HOTEL LA GALERIA. but not like the last time the shower was too weak I couldn't wash hair properly.

Plussat: Newly Opened Hotel, Everything was new and clean. The staffs were very kind and attentive. In fact we have checked in after midnight, the staff welcomed us with a smile even if it was late at night. Excellent location, good restaurants and cafeterias are near . It was very calm and quite area. I would definitely like to visit again.