Arica hotellia

Plussat: Big clean rooms and bathrooms with a great shower, amazing swimming pools, very friendly and capable staff: they even arrranged a taxi that accompanied and guided us over the border to Tacna airport, good food and drinks and for us the perfect time to relax! We almost didn’t leave the hotel for 3 days because it is so comfortable!

Miinukset: -

Plussat: Great view and sunset, great pools and nice bungalows. Great with at bit of entertainment for the kids. It was a great place to end our 5 weeks in Chile with a bit of luxury

Miinukset: Some of the staff at the reception could be more service minded. I had an important phone call and asked if there was a quiet corner/room where I could sit for 30 minutes- the answer was ‘No, you can go to the city’. I hope the language barrier was the reason was this. WiFi more or less only worked in reception or in the bungalow, not at the restaurant, pool area etc

Plussat: Very helpful friendly staff.

Plussat: Location.

Miinukset: The hotel does has not been up kept in regards to infrastructure. Very forsaken...

Plussat: Location - right on the beach, good views from pool

Miinukset: Very out of date - we usually book a nicer hotel for the last couple days of our trips to indulge a little....the photos made this place look like that kind of hotel when in reality it was just fair

Plussat: THE SEA VIEW WAS EXCELLENT. BREAKFAST GOOD.

Miinukset: CHILE WAS IN A CHAOTIC SITUATION AND TWICE I WAS STOPPED BY PEOPLE WHO WANT ME GET OUT OF MY CAR AND DANCE OR THEY WILL DESTROY MY CAR. THIS HAPPENS NO JUST IN ARICA. ALL COUNTRY WAS IN THE SAME SITUATION. PLEASE CHECK WITH YOUR IMMIGRATION DEPARTMENT BEFORE YOU TRAVEL TO CHILE IN THE NEXT DAYS.

Plussat: The location was great

Miinukset: The manager of the restaurant shouldn't work at the hospitality business. He didn't have courtesy at all or comune sence with the clients. The restaurant was empty and stayed empty for hours, this was afte lunch, but the thought of us going to work, while enjoying a glass of wine was horrifying for this manager. I had to talk with the hotel manager and she was helpful.

Miinukset: The hotel was deteriorated and the staff was not very helpful or friendly. The hotel also did not have adapters for the sockets which were exclusive to chilean plugs. Hotels should take into account that tourists arrive from other countries. The glasses in the room were also visibly dirty and the breakfast was mediocre.

Plussat: Perfectly clean, comfortable beds, easy very late check in. Breakfast was decent, not luxurious but satisfactory.

Miinukset: The location is not the best, it is far from the touristy places in the city and you will need to hire taxis/ uber to move around. There isn’t much at all around the hotel, although it is right by a long sandy beach.

Plussat: God restaurant on site modern and clean room

Miinukset: Dreadful racket from an outdoor party in the bar over the road. Staff downgraded me to a room on the other side so I could get some sleep

Plussat: Staff were friendly and helpful.

Miinukset: The room was very stuffy and the air conditioning did not work in our room.

Plussat: The indoor pool is great.

Miinukset: The windows are quite thin and you can hear the street and people outside really well. The hotel neither the room were clean (we found sand in the bed). The breakfast was basic and they were 30 min late compared to the advertised time.

Plussat: The apartment was very clean. The location was within walking distance of attractions and shopping. The wifi was good. The hosts are pleasant and helpful.

Miinukset: All the outlets but one are for round plugs, not blade, so take an adaptor!

Plussat: Close to center and el Morro, clean, nice apartment, hot shower. Arrived at 7 am, they stored our luggage from 9am until check-in (1pm)

Plussat: Extra nice service. I was given a luxurious room but internet connection was too slow to use smart tv or stream on other devices.

Miinukset: Spotty wireless connection.

Plussat: Excellent and friendly service

Miinukset: Wireless connection was too slow to use smart tv

Plussat: Peaceful setting with nice gardens. Large room set around the pool. Restaurant food was nice & breakfast good.

Miinukset: It is looking a bit. ‘sad’. & ‘tired’ which is a shame.

Plussat: Gardens and size of the room

Miinukset: Lack of air conditioning

Plussat: The staff very helpful and friendly, the room was clean.

Miinukset: The hotel needs up dating, if you like wifi to be every where in a hotel, it is only in the reception/bar area and if you like your coffee on a morning you will be disappointed

Plussat: Breakfast and location was good.

Miinukset: Evening meal was a bit expensive along with the beer

Miinukset: An hotel from another time and not in a good sense. It definitely need to be refurbished and cleaned (see the pool).

Plussat: Value for money, location, reception staff

Miinukset: Sound isolation of the room : really poor Breakfast : not really good (our taste) + poor service

Plussat: location was very convinient, close to most attractions.

Miinukset: The room was very noisy and the bathroom was smely and old.

Plussat: Nice, clean and spacious rooms A bit worn down

Miinukset: Breakfast was not not that interesting Very warm in the room and no air con, only a fan

Plussat: The location

Miinukset: The breakfast was really poor, not a single fresh fruit

Plussat: Staff service

Miinukset: No mirror in the room

Plussat: Great staff. Great room, comfortable bed, night tables with lights and working plugs. Hot shower and hot water from sink. Great wifi. Great courtyard with couch and chairs. Fridge. Great little breakfast. Very secure. Walking distance to stuff. Lots of restaurants around. Super comfortable, like being with family.

Miinukset: Liked everything.

Plussat: Friendly owner and manager. Open late. Good local tips

Miinukset: smelly room. Not clean. Cold. Check in and payment could be faster but no worries... Arica is not a great city so dont get too many expectations

Plussat: The hosts are lovely and helpful. The accommodation is comfortable and in a good location.

Miinukset: It's a quirky little place. It's mostly lovely, just the breakfast could be a bit better and the cleaning could be a bit more thorough.

Plussat: Breakfast was ok and the location also if you don’t want to be in the center of the city, easy to call an Uber and get there for $2000 aprox. Next to it there is a pizza delivery and and big supermarket “líder” if you need to buy something

Miinukset: The staff was cold, almost not reaction. The floor in the room was dirty and full of dust, not for walk without shoes and there was no hot water (not the only ones, we hear other people asking for it).

Plussat: Clean, comfortable room. Staff was very friendly and helpful. Breakfast was good, perfect for us. The location was not close to downtown, but it was quiet. It's easy to get around with the yellow colectivos and Uber. If you don't speak some Spanish, you might have difficulty.

Miinukset: We loved everything.

Plussat: This was a fairly new hotel, We had a large room which was spotless, the staff were friendly. Breakfast a bit mediocre, It is a long walk into town or a taxi ride.

Miinukset: The surroundings were a bit dire

Plussat: The hotel is on a busy street but due to the construction you do not hear so much. Nice garden. Comfy beds.

Miinukset: In the morning the water was cold since all the people were showering in the building. We had a transistor build in the wall that was making really loud noises when we or our neighbors where using power. The wifi didn't reach our room also it says you can use it in all areas. Furthermore the day we arrived there was a lot of noise from the construction workers going on that are renovating some of the rooms. And for breakfest the milk was rotten.

Plussat: The staff is very attentive to the customers, present to answer all our questions and to help us as best as possible! Great breakfast well provided. Location ok, less than 2km from the center, you can get there for 3 € by taxi.

Plussat: The whole experience

Miinukset: Did not understand how to handle the AC

Plussat: Very chic, modern, cosy and nice hotel and the best staff in the world - extremely helpful and kind.

Plussat: Very clean place, nice rooms and swimming pool, good location, very friendly staff.

Miinukset: Toils at the swimming pool.

Plussat: The employees are very nice especially the receptionist who was full of advice and super smiling and nice. The pool is nice and the breakfast is good with fresh fruits.

Miinukset: Nothing is particular, the price is higher that what we spent usually but if you have time in Arica it is a good value for money