Arica hotellia

Plussat: Staff were lovely. The room was spacious and clean. It is exactly how it looks in the online pictures which is nice. The B&B is approximately 12 blocks to the historic center. There is a large grocery store 6 blocks away. We were there over Christmas when everything was closed so we purchased food and our hosts graciously let us use their kitchen.

Miinukset: Breakfast was fresh but basic. Instant coffee and no milk provided. We purchased our own and left it in the fridge in the common area.

Plussat: Friendly owner and manager. Open late. Good local tips

Miinukset: smelly room. Not clean. Cold. Check in and payment could be faster but no worries... Arica is not a great city so dont get too many expectations

Plussat: Friendliness of the staff

Miinukset: Nothing to dislike

Plussat: Good breakfast. Friendly staff.

Miinukset: Location is not the best, a bit far from the center. In desperate need of a revamp. Pricey restaurant.

Plussat: Excellent staff.

Miinukset: Rooms a bit run down.

Plussat: location near the beach, infinity pool plus regular swimming pool; breakfast buffet had a good variety to choose from

Plussat: The cabana was excellent

Miinukset: When checking out “ extra “ fees were charged for exchange rate and we were not allowed to pay the bill in Chile Pesos. They claimed that we had to paid in “ British dollars”

Plussat: The facilities, the restaurant and bar very good service

Miinukset: The lack of ventilation for the bathroom

Plussat: The whole experience

Miinukset: Did not understand how to handle the AC

Plussat: Very chic, modern, cosy and nice hotel and the best staff in the world - extremely helpful and kind.

Plussat: Very clean place, nice rooms and swimming pool, good location, very friendly staff.

Miinukset: Toils at the swimming pool.

Plussat: The employees are very nice especially the receptionist who was full of advice and super smiling and nice. The pool is nice and the breakfast is good with fresh fruits.

Miinukset: Nothing is particular, the price is higher that what we spent usually but if you have time in Arica it is a good value for money

Plussat: Very comfortable bed and nice big room. Perfect place to stay for a night after months of back packing. Good location near to many restaurants. Lovely pool on the roof and friendly staff.

Miinukset: Didn’t allow early check in before 2pm when the room was obviously available.

Plussat: Clean modern rooms Very helpful staff Right by pedestrian shopping street Roof deck Let me wait intil my late bus

Plussat: God restaurant on site modern and clean room

Miinukset: Dreadful racket from an outdoor party in the bar over the road. Staff downgraded me to a room on the other side so I could get some sleep

Plussat: The easy access to the place and the friendliness of the staff.

Plussat: The indoor pool is great.

Miinukset: The windows are quite thin and you can hear the street and people outside really well. The hotel neither the room were clean (we found sand in the bed). The breakfast was basic and they were 30 min late compared to the advertised time.

Plussat: Staff were friendly and helpful.

Miinukset: The room was very stuffy and the air conditioning did not work in our room.

Plussat: Price quality ratio Location

Miinukset: Breakfast could be better

Plussat: Breakfast was ok and the location also if you don’t want to be in the center of the city, easy to call an Uber and get there for $2000 aprox. Next to it there is a pizza delivery and and big supermarket “líder” if you need to buy something

Miinukset: The staff was cold, almost not reaction. The floor in the room was dirty and full of dust, not for walk without shoes and there was no hot water (not the only ones, we hear other people asking for it).

Plussat: Clean, comfortable room. Staff was very friendly and helpful. Breakfast was good, perfect for us. The location was not close to downtown, but it was quiet. It's easy to get around with the yellow colectivos and Uber. If you don't speak some Spanish, you might have difficulty.

Miinukset: We loved everything.

Plussat: The hotel is on a busy street but due to the construction you do not hear so much. Nice garden. Comfy beds.

Miinukset: In the morning the water was cold since all the people were showering in the building. We had a transistor build in the wall that was making really loud noises when we or our neighbors where using power. The wifi didn't reach our room also it says you can use it in all areas. Furthermore the day we arrived there was a lot of noise from the construction workers going on that are renovating some of the rooms. And for breakfest the milk was rotten.

Plussat: The staff is very attentive to the customers, present to answer all our questions and to help us as best as possible! Great breakfast well provided. Location ok, less than 2km from the center, you can get there for 3 € by taxi.

Plussat: The rooms have air conditioning, should be a requirement for hot climates. The breakfast personnel and front desk clerks are excellent and professional. The WiFi signal is strong and speedy.

Miinukset: The beds were not comfortable, the TV in the room had problems with the remote, and the signal quality was awful.

Plussat: Location, WiFi had good signal, the use of ramps to get to the upper floor rooms is very thoughtful for the luggage.

Miinukset: The bedsheets weren't fresh, and upon requesting change we were harassed by the maid. Fortunately, the rest of the personnel was very professional and attentive. The breakfast was very simple. During check-in , the room was not ready at the time reported by the hotel. The room didn't have A.C. but only a small fan.

Plussat: Very helpful receptionist

Miinukset: Bathroom, breakfast, room smelt of cigarette smoke. WiFi did not work in bedroom

Plussat: I got a (very) pecial offer. Otherwise, the value per USD would only have been good.

Plussat: location was very convinient, close to most attractions.

Miinukset: The room was very noisy and the bathroom was smely and old.

Plussat: Central location, large room and bathroom, friendly staff

Miinukset: Poor WiFi - no signal in room

Plussat: Staff service

Miinukset: No mirror in the room

Plussat: The apartment was very clean. The location was within walking distance of attractions and shopping. The wifi was good. The hosts are pleasant and helpful.

Miinukset: All the outlets but one are for round plugs, not blade, so take an adaptor!

Plussat: Close to center and el Morro, clean, nice apartment, hot shower. Arrived at 7 am, they stored our luggage from 9am until check-in (1pm)

Miinukset: No window in each room and the place is difficult to find ( new street )

Plussat: The location

Miinukset: Everything else

Plussat: Stayed here 2 years ago. Perfect then, that is why we came back.

Miinukset: Having to pay for coffee from the machine - the other stuff is undrinkable.

Plussat: THE SEA VIEW WAS EXCELLENT. BREAKFAST GOOD.

Miinukset: CHILE WAS IN A CHAOTIC SITUATION AND TWICE I WAS STOPPED BY PEOPLE WHO WANT ME GET OUT OF MY CAR AND DANCE OR THEY WILL DESTROY MY CAR. THIS HAPPENS NO JUST IN ARICA. ALL COUNTRY WAS IN THE SAME SITUATION. PLEASE CHECK WITH YOUR IMMIGRATION DEPARTMENT BEFORE YOU TRAVEL TO CHILE IN THE NEXT DAYS.

Plussat: The location was great

Miinukset: The manager of the restaurant shouldn't work at the hospitality business. He didn't have courtesy at all or comune sence with the clients. The restaurant was empty and stayed empty for hours, this was afte lunch, but the thought of us going to work, while enjoying a glass of wine was horrifying for this manager. I had to talk with the hotel manager and she was helpful.

Plussat: Perfectly clean, comfortable beds, easy very late check in. Breakfast was decent, not luxurious but satisfactory.

Miinukset: The location is not the best, it is far from the touristy places in the city and you will need to hire taxis/ uber to move around. There isn’t much at all around the hotel, although it is right by a long sandy beach.

Plussat: Extra nice service. I was given a luxurious room but internet connection was too slow to use smart tv or stream on other devices.

Miinukset: Spotty wireless connection.

Plussat: real nothing

Miinukset: breakfast and no parking posibilities, occupied de non residents

Miinukset: Spider in the bed, Internet connection did not work well, Badroom facililties very old: bottum for the shower came of

Plussat: Excellent and friendly service

Miinukset: Wireless connection was too slow to use smart tv

Plussat: the location is perfect, on the mall in Arica. The room was good and the staff helpful.

Miinukset: The fact that the lift is inoperable, because of council etc requirements. The staircase is long and steep, and not to my liking in view of my age etc. In view of this, with the probability of another visit in the future, we will not be booking with Gavina. The was the third time we have stayed at Gavina Express and was always happy in the past. The lack of tea and coffee making facilities is unacceptable, and no bottled water, really!!!! Re: the breakfast, I could manage but hasn't changed since we were there last. I always bring my own coffee bags and tea because what's on offer is gross.

Plussat: Very good place to stay for business or leisure . Good value

Miinukset: Everything was right

Plussat: Good location and WiFi, staff were friendly and helpful

Miinukset: Feels a bit tired. Keycards weren’t working when I stayed so had to be let into bedroom each time (a temporary issue I’m sure!)

Plussat: We loved the place - so comfortable and friendly. We could hardly get out of the bed in the morning. The bed was huge and ever so soft. Great breakfast. It is right in the center so we could hear people singing on the street. It wasnt a problem for us though.

Plussat: Breakfast

Miinukset: the elevator is normally out of service.

Plussat: Full breakfast included eggs, fruits, juices, great pastry, and very well run by their staff

Miinukset: Nothing

Plussat: Great location, really close to restaurants etc.

Miinukset: No breakfast box provided when we were leaving early.

Plussat: The room bigger and comfortable.