Arosa hotellit lähellä Arosa Weisshorn Valley Gondola

Plussat: Their mantra was ‘arrive as guests, leave as friends’ and they certainly treat you like that. Wonderful experience!!

Miinukset: No hair conditioner in the room, but nothing else to dislike

Plussat: Everything! Well run, staff couldn't do enough for us, facilities excellent. It was a totally relaxing stay.

Plussat: We liked everything, very relaxing experience in many ways. Staff was extremely helpful and professional.

Plussat: Everything!

Miinukset: Nothing!

Plussat: This is a family run hotel and we felt very warmly welcomed every time we returned from our days out. The staff were always willing to help and advise and that made our stay that much nicer.

Plussat: Love the ambiance , the kind staff and the quality of the decoration .

Miinukset: Nothing

Plussat: Fantastic. Had the vest time here over Christmas! Really arrived as a stranger and left as a friend. Was just the best experience ever. Thanks to all the staff and especially Matthias for making each day just perfect! Would love to return any day!!

Miinukset: No bad reviews

Plussat: Very helpful and kind staff. Excellent breakfast.

Plussat: Fantastic ski break at Tschuggen grand hotel. It has private ski lift and all ski equipment rental at the hotel so convenient! We really enjoyed the spa the swimming pool. We have tried all restaurants during our stay and they are all great! Also had a lovely time at Parisian themed New Years evening party. The staff is so helpful and friendly thus made our stay very pleasant.

Miinukset: Nothing not to like. It’s expensive but you can expect that in Switzerland.

Plussat: Beautiful location, amazing views, very nice staff

Miinukset: Pool not warm enough, pricey but, it is Switzerland and it is a 5 star hotel so to be expected.

Plussat: Amazing property. Great attention! Great Spa! The staff was the best!

Miinukset: Arosa is not the best of places to ski. The USA has superb places to ski compared to Switzerland, once a visit enough a visit.

Plussat: Staff is amazing Hotel location is Amazing everything is amazing

Plussat: Amazing Spa, one of the best massages I have had, friendly and professional personnel, great food in the restaurants as well as the breakfast, beds so comfortable you don’t want to get up in the morning, nothing negative to say about this property- they even provided a ‘fat boy’ doggie bed, treats, poop bags, blanket and placemat with food bowl for our pup!

Plussat: The hotel and the hotel staff were amazing. Thank you very much for making our stay great. The room was large, clean and comfy and the hotel facilities are outstanding. The spa and spa facilities are outstanding. The breakfast was great and all staff behaved exemplary. This is how a 5 star hotel should. Thank you to the staff and congratulations to the staff and management for how this hotel is run.

Miinukset: I think the drive up to Arosa from Chur is difficult. Better have an automatic all wheel drive vehicle, especially in the winter and be prepared for very steep turns (this is more like an advice for people and not related to the quality of the hotel). The hotel has great cars than can pick you up from Arosa and bring you to the hotel, free of charge.

Plussat: The mountain cable car.

Miinukset: The temperature of the spa is a bit cold comparing other spa in Switzerland.

Plussat: Location and Atmosphere

Miinukset: Quite expensive

Plussat: Very friendly, attentive, professional staff in all areas of hotel. Couldn't have been more helpful. Lovely bar, lounge, restaurant areas. Awesome location, next to slopes and lifts.

Miinukset: Pool and Jacuzzi could be a bit warmer.

Plussat: Excellent staff and the sauna was unbelievable

Plussat: Very kind and serviceminded staff. Lovely spa with stunning view! Nice rooms and good restaurants. Close to the skislopes!!

Plussat: We can recommend a delightful Italian restaurant in the town who welcome dogs with open arms!

Miinukset: I think there needs to be more clarification on what pet friendly means. If your dog is happy to stay in the hotel room with his hotel-provided bowl, paws wipe and treats then this could be the place for you. Ours suffers separation anxiety and as responsible tourists we don't leave him to whimper, bark or claw at the door. Other than that he is a beautifully behaved and well travelled toy poodle and our touring 3 and 4 week hotel experiences across Europe over the 4 years of his life have been excellent as we always book dog friendly hotels accepting that he will not always be welcome in the hotel restaurant, but when that is the case, a table will be set aside for breakfast, usually in the bar. This was to be an exception. When I was instructed not to enter the empty bar with the dog by the barman, and told " a small breakfast " could be delivered to our room as "putting a table in another room would turn that room into a dining room" by the hotel owner, my husband and I didn't exactly feel welcome . Further discussion with the owner revealed that he signed the hotel up as "dogs allowed" although he did say dogs are allowed in the bar, so there appeared to be some miscommunication between hotel policy and staff. Next morning, as we paid the bill, after my husband had breakfasted alone in the dining room whilst I walked the pooch, we were told a table had been laid up for us outside of the dining room area but by that time we were leaving.

Plussat: swimming pool and wellness areas were lovely

Miinukset: Tyynyt huonoja

Plussat: Great spa, wonderful breakfast.

Miinukset: Slightly difficult to get to town.

Plussat: We liked everything about this hotel. It is run by a family and you are made to feel very welcome. All the staff are extremely helpful. We celebrated a special anniversary during our stay and the hotel made it very memorable for us. Thank you to everyone.

Plussat: A property full of tradition and great Swiss hospitality, warm and personal at its best. The spa and relaxation area was just great! Will definitely come back

Plussat: Breakfast was excellent with the best Swiss products...the hospitality of Yan , Alesia and Alexandra was very heartwarming and efficient. Arosa really uplifts your spirit, your cardiac health, and mental alertness giving you a genuine time and space for overall wellness.

Miinukset: Nothing to be sorry about.

Plussat: Great location, close to the lifts and train station. Ski lockers per room in the ski cellar. Very friendly staff.

Miinukset: Wifi was poor in the room, properly to far from the acces point, in the central area of the hotel it was fine.

Plussat: Convenient location, very friendly and welcoming staff, clean room, plenty of hot water! English was not a problem and we also got arosa card - all was perfect. We enjoyed our stay there. Thank you!

Miinukset: Room is clean and well kept, but feels a bit outdated. It fits though with overall hotel atmosphere. So it is not really a complaint as everything worked fine and room feels bigger than expected.

Plussat: Staff was great :)

Miinukset: Due to feast outside in the main street, the first part of the night was very noisy outside

Plussat: Very good staff!! Everybody very helpful for everything we needed. Very nice, cosy rooms and top location!

Plussat: Fantastic restaurant and cleaning service. Cosy ambiance and great that ski passes are included in the rate. Great food, good facilities and super convenient that the shuttle brings you to the piste.

Miinukset: We were a large group and check-in and check-out was a bit of a hassle as they got confused quickly. With large groups they prefer if you book with them directly. Check-out was not possible early in the morning even though we had to make our train.

Plussat: Great dining hall and lounge great pool very comfortable room

Plussat: The staff at Sunstar Arosa were amazing - so welcoming and friendly! Even though the hotel was fully booked, each staff member took the time to make us feel welcome and anticipate our needs - a huge thanks to them for making our stay at Sunstar Arosa so wonderful!

Miinukset: Some parts of the hotel were a bit older, but the warm and welcoming staff more than made up for this.

Plussat: Breakfast and dinner are perfect! Really good. the portions are rather small, but delicious, and by my opinion it should be like that. There is also a kinder club in the hotel with very nice staff, children love it! But the club is open only in the afternoon, though mornings children can come and play by themselves.

Miinukset: The pictures of the hotel/rooms are of the family rooms only. This makes a confusion, as most of the rooms in the hotel do not look like that nice renovated rooms with a cozy design. They are rather old, only bathrooms are renovated. This was a bit disappointing. The beds are also old and not comfortable, neater pillows. I find really essential for a good rest the quality of sleep - really could be better. But as the service is extraordinary we've accepted this mismatch with our expectations.

Plussat: Clean. Although one day they left me the towels that I have used already with lipstick on it. They didn't changed just put it back again.

Miinukset: The photos are fake. This is outdated 3 star hotel, not a modern 4 star hotel. Rooms are old since 10 years ago. The lobby is not renovated my first impression was did i really pay 250 a night for this value? Choose a hotel where you really going to experience what you pay for. No airport shuttle, actually it costs 650 CHF. Staff is not really polite. More like just standing there at front desk. They can't even call a taxi. Is this a 4 star hotel behavior?

Miinukset: The hotel is not like on the photos. It is not a 4 star hotel but outdated hotel. Definitely not good value for the money you are paying. The say they have airport shuttle but then they tell you it costs 650 CHF. There is only on every half an hour shuttle to train station. And if you ask staff to call you taxi they give you a phone number and tell u to call them although you don't speak german. I would not recommend this hotel.

Miinukset: Bed was too short for 1,95m height

Plussat: Very nice staff. Great location. Common areas and restaurant have been renovated.

Miinukset: Rooms are comfortable but the one I was in needed some renovation. In understood that the owners are planning that soon.

Plussat: The location of this hotel is fantastic, right near the slopes and ski hire is just a few minutes from the front door. The view from the bedroom was also magnificent.

Miinukset: Was a little tired in parts.

Miinukset: Bed not very comfortable

Plussat: View from the dining room is something special, great breakfast, friendly welcoming staff, let me use the sauna room to change in on my last day. Close to the piste when finishing up at the end of the day. Suprised the hotel wasn't busier

Miinukset: Bed was a little soft for me, and the room pretty warm.

Plussat: This hotel is located at the top end of town with breathtaking views of the mountains. We were there in mid June before the summer season started. The walks at that end of town were magnificent.