Grecotel Pallas Athena

Guter Service (Reception, Parking)

We loved this hotel. We stayed a total of six nights over three weeks . We came to Greece for a wedding on one of the islands. Our suitcases were kept safely for us, and each time we returned we were welcomed back in genuine Greek style- with real warmth . The entire team are obviously hand picked and well trained, staff are happy and kind, and super professional . The rooms are well appointed and True to description . Our balcony was really a terrace, complete with sofa, table and chairs. Breakfast was the best we had in Greece, so fresh and delicious , enormous variety of delicacies , catering to all tastes, extremely generous , we rate it five stars. You can take breakfast on the balcony adjoining the dining room, it’s fabulous. We also had dinner in the restaurant , it was superb and highly recommended . We loved the reception area, staff at the desk were always guest focused, the sofas were so comfy to sink into after a long day, the excellent air con and mineral water was so appreciated . We loved the vicinity with it’s wonderful, authentic shopping - we bought great things at Fotsi just two minutes away- genuine herbs and spices, olive oil soap, huge cinnamon sticks, etc. It was also interesting to walk through the markets nearby. We really preferred being away from the main square ( just a few minutes walk)and felt absolutely safe at all times . We’d like to thank the entire team for making our stay extra special - Marie, Christina, Naya, Havil, Anastasia, Andrei, Elena, Anastasia # 2. Sorry for ant misspellings , you are all just lovely.

We really enjoyed all aspects of this hotel and couldn’t fault it.

The breakfast was excellent, lots of choices and very tasty. Location was ideal for us, just far enough away from tourist central and close enough for local flavor; metro and hop-on-hop-off very close. Room was large and comfortable. The staff were all amazing, very helpful.

I traveled with my parents. My main, minor complaint is with the quality of the towels (small, thin) and toiletries (not brand name), both of which should be top-notch for a 5-star hotel. We were also in town during a beer festival, which was across the street and crazy loud until 1 am. I switched rooms after the first night, much better; my thanks to the hotel staff for making this possible. The tub is also oddly laid out, with the shower head in the middle (if you stay there you'll see what I mean). My parents' experience was not great. Their fresh towels smelled badly on multiple occasions, and the hotel's response was that they were very busy (?). But the real problem was the lock on their door. Several times they had to get their room re-keyed, and on the morning of our check-out their lock completely failed and they were locked out of their room. This was stressful as we had a flight to catch. After at least a half hour the staff literally broke down the door so they could get in. Not really the hotel's fault, but they should have been more pro-active with the lock, and provided some better compensation for the distress (they did comp our taxi to the airport, but I think they should have credited at least one night, especially since were were there for seven nights).

The included breakfast was the best we’ve experienced in Europe. Both hot and continental options were available. The bed was also very comfortable.