The Shakespeare Hotel

The location is great, there’s a lot of construction work around which is noisy but that can’t be helped and is temporary. It’s central and easy access to Queen st, Viaduct etc. The housekeeping guy had a great attitude and happy to help. The heritage of the building gives it great character. The bed was comfortable and clean.

We arrived late (Our fault obviously) the first night and had no hot water, we figured maybe they had run out after an evening of other guests showering etc but still none in the morning. We wanted to get out and exploring early and no one was around to report that to until we came back at lunchtime. It was resolved but by then we had to go out for a dinner booking so had already cold showered to leave on time. There is a lot of potential but it needs a bit of love and a good deep clean to get rid of the dust and shabby appearance in the rooms. There’s mildew around windows and the catches on ours were broken. For somewhere to sleep that’s central it’s fine.

Staff were very friendly. Having a bar and restaurant in the hotel is handy but it wasn't cheap to eat there.

Room was smelly (closed up musky smell) needed airing out but was cold. Blanket was old and stained. Extra supplied blankets were single (for a queen bed). Leak from toilet that continued throughout my stay. The leak had been noted in previous reviews, so it was disappointing that it still wasn't fixed.