You robbed us and gave us a raw deal
We were charged additional fees by the hotel for using third party brokers. There was supposed to bed and breakfast but me and my wife got awefuly embarrassed when we went downstairs in the morning and told we were not supposed to eat breakfast and that we should pay out of pocket. You robbed us and destroyed our mood for a great weekend. Am never using third party anymore nor would I ever recommend kayak to anybody
Empty Hotel; Acceptable Stay
beds were uncomfortable; if you forgot something you could purchase replacements, but didn't have small samples with good options. I forgot shaving cream but they only had men's. I decided to go with the free lotion they had in the room instead.
I liked the fact that it was a good price for such a great room
Hotel staff would not take (their policy) my hotel honors customer for giving my points. Your thoughts no one told me when i used Kayak i would not be able to get my credits
Comfortable beds, free and hot breakfast, recently remodeled, and very friendly and accommodating staff.
I had zero bad experiences with this hotel.
The staff was very good, friendly and responsive.
The hotel is under construction. Half of it was blocked off whoch is fine but it should not have construction starting at 8:00 a.m. on a holiday weekend in the room above us. Also there were problems with hot water.
Courtyard by Marriott Austin-University Area sijaitsee keskustassa, ja Frank Erwin Center ja Sixth Street 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 155 neliömetriä kokoustiloja. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 230 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Courtyard by Marriott Austin-University Area on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.