Holiday Inn Express & Suites Austin Downtown - University

Breakfast did not start early enough - I was only able to get it once on monday the rest of the week I had to be out to the conference prior to breakfast being present, not even coffee was there and I left about 6:30 - 6:45. The room was good and I particularly liked the laundry facilities, but there were not enough snacks/personal items available for purchase and there were no other alternatives close by.

The biggest problem I had was not your direct issue, but having to walk past and through the crowds at the homeless shelter on my way to the convention center was disconcerting at best and raised concerns after dark.

Great location in downtown within easy walking distance of bars and restaurants. Comfortable bed and I loved the super soft sheets so much I want a set for my home.

Walls/windows are thin. Can hear Everything and everyone in hallways and in adjoining rooms. And I mean everything *wink wink* Parking garage is very confusing. There really needs to be more directional signage.

Hotel is fine. Good staff, good facilities, good location...except it's two blocks from a Salvation Army building. We had no problem, but it's there. Austin also has an homeless population.