Austin hotellit Downtown

Plussat: The hotel, the facilities, and the room were very clean. The room was bc ery comfortable, and the staff were very friendly.

Plussat: Due to Corona Virus sack lunches provided was a good idea.

Miinukset: Don’t have any bad comments

Plussat: Felt very safe during these times of corona. Very clean.

Plussat: Big, clean and quiet bedroom. Staff very friendly and helpful. Cool view of the Capitol. Facilities are nice for a quick stay (pool and gym). Breakfast was provided in bags due to social distancing rules for Covid-19. Safe area.

Miinukset: A little bit far from the main attractions of the city. However the location is amazing for who is visiting the University os Texas.

Plussat: The view from the balcony.

Miinukset: Construction crew banging on walls right behind bed, shaking the whole thing. No warning from hotel crew at all.

Plussat: Location, amenities, decor, cleanliness

Miinukset: Air conditioner insistence

Miinukset: Breakfast is terrible.

Plussat: The details of the safety

Miinukset: Not good cleaning

Plussat: The hotel was open even during the pandemic. The room was clean and large with two queen beds. There is a pool area with a very nice city view. They have a parking garage (for extra).

Miinukset: in my opinion it was a little bit pricey, but I guess that's what you pay now for staying in downtown Austin

Plussat: The breakfast was just the grab bag because of the lockdowns , not really anything you could do.

Miinukset: Location , and staff

Plussat: I booked online and it said there was breakfast and a pool. I know covid is going on but they shouldn’t have had green check marks by pool and breakfast if it wasn’t available bc I wouldn’t have spent so much to stay here.

Plussat: Nice breakfast. Nice room.

Miinukset: There is a construction across the street that was very loud in the night at 2 AM. The bed is sagging. Needed to be replace.

Plussat: Great location with impeccable service

Miinukset: No

Plussat: Location and room accommodations

Plussat: The location was great but the service is horrible

Miinukset: Horrible room service; not worth the money

Plussat: Great atmosphere at the pool with great drinks and tasty snacks.

Miinukset: The bed was horribly uncomfortable and small. Not at all what we expected from a hotel of this caliber.

Plussat: Location was great!

Miinukset: Rooms were sub-par for the price, bathrooms were very simple and didn’t reflect 4 star luxury, parking was unnecessarily pricey, rooftop was closed for no particular reason at a very early time.

Plussat: Service was exceptional

Plussat: Darian at the front desk was amazing and so helpful when we arrived

Plussat: First I like the location.. the weather was perfect enough to sit outside the hotel and enjoy the peace and quiet. A Starbucks next door.. the staff was amazing from the door man, the front desk, housekeeping... EVERYONE WAS AMAZING GREAT JOB!! Oh and the club downstairs was fun I WILL SAY THIS DON'T BRING YOUR KIDS THIS HOTEL SHOULD STRICTLY BE 21+ BUT IT'S GREAT ADULT FUN

Miinukset: We had to call for a microwave

Plussat: Very nice room. Nice lobby.

Miinukset: Service in lounge area in the evening was sketchy.

Plussat: Location and walk-ability of downtown Austin

Plussat: The staff exceeded our expectations! We told them it was our anniversary and we were greeted with champagne and a sweet gift! I’ll never forget their hospitality!

Plussat: Location, service, clean, amenities.

Plussat: The quality and service was amazing. I will most definitely be coming back. The rooms were very sleek.

Miinukset: Just the parking was to far i recommend valet.

Plussat: The view

Miinukset: No free parking space

Plussat: Great location, great views from the 29th floor. Good food at their ground floor restaurant.

Miinukset: Air conditioning unit inside room was whistling all night, I guess that a bit of adjustments can be made to have it operate quietly.

Plussat: Location too

Plussat: Great location! A bit overrated and loud but overall a great getaway

Plussat: From the minute I drove up to valet until I left the next day, each person was friendly and helpful. The Van Zandt staff was the best I have seen. I loved our room as well as the bar, the coffee shop and the lobby. I definitely plan to come back soon.

Plussat: It was near the food trucks which although not shut down from covid, where not open.

Miinukset: Everything around it is under construction and the view that we paid extra for was of an unkept field with junk in it. Unfortunately the worse part of the visit was they provided no explanation ahead of time that they weren’t going to clean the room or make beds, minibar was inaccessible. They easily could have said this at check in. They didn’t tell us they had a restaurant or pool or breakfast bar and gift shop. Then a recommendation for food, they said was walkable was under a bridge and surrounded by homeless camps. Just overall, it felt like the service could have been more on it to be welcoming and explanatory.

Plussat: Great location

Miinukset: 50$ per night for parking was excessive especially for Austin and no free internet. Really?

Plussat: Interior Design is beautiful Enjoyed the restaurant Very friendly staff

Miinukset: Very loud techno music next door Curtains didn’t work No soap bar Heater didn’t work. Terrible view Pillows were not comfortable

Plussat: Very chic and trendy, super friendly staff, great location

Miinukset: No

Plussat: Love they are so pet friendly

Plussat: It is a lovely hotel and the staff is extremely helpful and friendly.

Miinukset: The billing was a little confusing.

Plussat: Location. The location was right on Rainey.

Miinukset: The staff was awful. Not friendly, not welcoming and just pretty rude. I have never stayed at a hotel with this star level and treated with such disregard. It was our anniversary and not even a “welcome and happy anniversary!” So disappo

Plussat: very comfortable and spacious Rooms, Lobby Happy Hour

Miinukset: Service at Restaurant Geraldines was not appropriate!

Plussat: The hotel customer service and amenities were outstanding. They provided water and beer upon checking and/or anytime you visited the lobby. Free bikes, happy hour, and great location!

Miinukset: No, completely excellent from check in to check out.

Plussat: Great location in downtown Austin with lots to see and do. Plus good restaurants close by.

Miinukset: N/A

Plussat: Quiet, comfortable, clean, easy access to all downtown.

Plussat: From the front desk agent not describing our room to me or even as little as telling me the room number- he was short and very I knowledgeable. He argued with me and refused to help accommodate me after the website description of the room mislead us.

Miinukset: The “hospitality “ is sorely lacking!!!! The place is a ghost town and the Hampton Inn and Suites doesn’t even offer suites imagine that!

Miinukset: Parking should be disclosed, no self parking and $48 a night valet.

Plussat: Clean

Miinukset: Parking was 70$

Plussat: Very friendly staff and clean and comfortable room. I had everything, which I needed. Btw: the TV was bigger, than I expected, but it's cool :D Location is also great, just few minutes of walking to the night 6th street, which is really crazy (especialy in Friday or Staturday night).

Plussat: Hotel staff was very friendly and helpful. The rooms were clean and the location was great.

Miinukset: None.

Plussat: Location was great with lots of bars and restaurants, close to the convention center. Their is a small convenance store on the same block.

Miinukset: No Fan in the bathroom.

Plussat: The location was great. Easy walk to check out 6th Street with great options right off our doorstep. Woman at front desk recommended a great place for dinner and drinks.

Plussat: Excellent staff, good value, and good location.

Miinukset: Shower didn't work, but it was a non-issue for me that day.

Plussat: The staff was amazing!

Miinukset: Nothing

Plussat: I appreciated that we were giving option of golds gym

Miinukset: I did not like the fact that i was not notified that the building was under construction and that we would not have access to certain areas, i feel that this should have been communicated prior to my arrival. I also didnt like that rm didnt get cleaned

Plussat: A very comfortable, relaxed atmosphere. Small, non-chain place with great charm. Enjoyed sitting on veranda with a glass of wine. Wish I could've stayed longer.

Plussat: Beautifully maintained

Miinukset: Nothing. Everything was perfect. Even had a little balcony that was precious.

Miinukset: Restaurant needs veggie options and non pork options for breakfast.

Plussat: Staff very attentive and friendly

Miinukset: facility, particularly the room, not at par with the price

Plussat: Wonderful room, staff, and overall feel.

Plussat: Hotel location

Miinukset: Price too high for what it is No buffet for breakfast Prices for breakfast and dinner too high Valet service very expensive

Plussat: Beautiful property, nice, although expensive restaurant, nice bar area and beautiful front porch

Miinukset: Shower door did not work properly, no iron, no real closet in room although there was an external rack for hanging clothes so it worked.

Plussat: Historic & interesting bio-

Plussat: Beautiful old building and well restored!

Miinukset: Too pricey for the overall quality!

Plussat: Super comfy bed. Easy check in and clean room. Bed was comfy. We had breakfast the next morning at Goodall's and it was good.

Miinukset: The driveway is a bit short for more than 2 cars, so that was the only negative. Worked out fine.

Plussat: The helpfulness and friendliness of the staff and the fact that it is dog friendly. The pet fee is a little steep, but worth it.

Miinukset: Service in the restaurant was a little slow. And, I was astounded to see on my brother's bar tab for a scotch rocks a $2 charge for ice.

Plussat: Clean and quiet. Not too far out but still an Uber ride away to the main hubs. Great staff!!

Miinukset: Nothing at all

Plussat: Close to downtown. Friendly and helpful staff. Luxurious linens.

Plussat: Location, cookies.

Miinukset: Parking area too small and damaged the nose of my car when pulling in and out of the lot. Breakfast was exceptionally slow to come (45 minutes) and of poor quality when it did arrive (cold and disgusting). Still liked the hotel overall but would eat elsewhere.

Plussat: Laid back, helpful and comfortable, situated close enough to the city.

Plussat: This was a very nice boutique hotel...nice staff, nice restaurant. Close to the unioversity and close to downtown.

Miinukset: The room was a little small (petite queen) and our room location was next to the front desk.

Plussat: The equipment of the hotel is on very good level comparable to other high class hotels.

Plussat: Gorgeous architecture -- internal and external. Beautiful huge rooms for a very affordable rate. This is a great hotel for a romantic getaway in the friendly and fun city of Austin.

Plussat: Restaurant staff especially accommodating - stayed late to serve me.

Plussat: Staff was terrific.The room was elegant and detailed with elegance and comfort. Extremely impressed with the ambiance, cleanliness and European delight found so close to downtown Austin. Highly recommend this hotel... a special treat was the bed turn down without special request.

Plussat: Everyone was very polite and helpful