Austin hotellit North Loop

Miinukset: At check in they gave me the key for the incorrect room-320 instead of 302. When I got to the room, it wasn't clean, so I called the front desk and that's how we realized the mix up. Easy mistake to make but also very careless. I would not have known the mistake if the room had already been cleaned, and who knows what would have happened when the real occupant of 320 showed up. The hotel was extremely loud at night-loud patrons, poor noise control between rooms, and the cleaning staff started cleaning very early Sunday morning. Also, there were signs all over the breakfast area saying you weren't allowed to take any food out of the breakfast area. Tacky. Would not stay here again, I only stayed here because I was desperate for a room (attending an out of town wedding).

Plussat: Breakfast was inclusive and not the worst. Limited option but for what you pay not bad.

Miinukset: The comforter had holes in them. The 1st floor is completely under construction.

Plussat: I really enjoyed my stay at the Best Western Hotel, they had great staff and really good breakfast. Most likely to stay there again. Location was great.

Miinukset: I loved everything

Plussat: Good location, but not great. Hotel was under renovation, so not as spiffy as I might imagine, but not being too nitpicky, it was fine overall & staff was helpful to me when I needed. Don't expect the world, but good standard service and good locale to downtown; still a few miles away, but cheaper.

Miinukset: Our smoke alarm was low on batteries and beeping and it took an hour to get it fixed once we were ready to go to bed

Plussat: Semi pro environment, room couches were extremely dirty but bed was acceptable. Under $90 a night with taxes average rate.

Miinukset: Ihop right next to it at walking distance. Bigger tv with hbo in king bed room.

Plussat: Super comfy bed!

Miinukset: N/A

Plussat: helpful staff

Miinukset: Renovation work made accessing the front desk and the breakfast room less convenient. The lack of a microwave and refrigerator in my room was disappointing. I assume that it was related to the renovation as well.

Plussat: The room was clean, and met our needs for an overnight stay. Great breakfast in the morning.

Miinukset: The room was small for a king room occupied by two people. It was a little costly for the size.

Plussat: The location and great service.

Miinukset: One of two cards stopped working before checkout.

Plussat: Its undergoing renovation but so worth it.

Miinukset: Everything is new.. bed furniture you name it.

Miinukset: my room was a conference room with overhead flourescent lights that they "transformed" into a bedroom; the battery in the fire alarm was low and beeped from 5:00 a.m. onward; the blow dryer was a fire hazard; my complaints to the front desk were ignored

Plussat: Solid accommodation.

Plussat: Nothing

Miinukset: We were charged additional fees by the hotel for using third party brokers. There was supposed to bed and breakfast but me and my wife got awefuly embarrassed when we went downstairs in the morning and told we were not supposed to eat breakfast and that we should pay out of pocket. You robbed us and destroyed our mood for a great weekend. Am never using third party anymore nor would I ever recommend kayak to anybody

Plussat: Very quiet

Miinukset: beds were uncomfortable; if you forgot something you could purchase replacements, but didn't have small samples with good options. I forgot shaving cream but they only had men's. I decided to go with the free lotion they had in the room instead.

Plussat: Comfortable beds, free and hot breakfast, recently remodeled, and very friendly and accommodating staff.

Miinukset: I had zero bad experiences with this hotel.

Miinukset: While the website stated that they had "shuttle" service, we were told simply that they would be happy to call us a taxi - for $30. Our fare, after getting our own taxi, was $14.00. The shower head was barely attached to the wall. The water temp changed when other people in the building used the water. Breakfast was watery, crap eggs, grease on the bacon, and way over priced. But the worst was when I came downstairs with wet hair and told them that the hair dryer in our room doesn't work. "Her" response was: "Oh, ok." - SERIOUSLY??? Customer Service 101 = "I'm Sorry". Apparently, she never got that training.

Plussat: I liked the fact that it was a good price for such a great room

Miinukset: N/A

Plussat: The staff was very good, friendly and responsive.

Miinukset: The hotel is under construction. Half of it was blocked off whoch is fine but it should not have construction starting at 8:00 a.m. on a holiday weekend in the room above us. Also there were problems with hot water.

Miinukset: Hotel staff would not take (their policy) my hotel honors customer for giving my points. Your thoughts no one told me when i used Kayak i would not be able to get my credits

Miinukset: This place needs to be inspected by the health department because the room was fithy, everything you touch was sticky. Wr wanted a none smoking room but the room we were in smells like smoke. The AC was not working, they have a ceiling fan. I am.writing their corporate office.

Plussat: NOTHING ABOUT THE STAY AT ALL NO HELP FROM THE FRONT DESK THERE SHOULD BE A SECURITY GUARD PATROLLING THE AREA,

Miinukset: ROOMS HAD A BAD ODER PEOPLE PARTING TILL 4:30 IN THE MORNING PLAYING VERY LOUD MUSIC ALSO FIGHTING AND YELLING GOING ON DRUG USE GOING ON OUTSIDE I WILL NEVER PUT MY FAMILY THROUGH THAT AGIAN.

Plussat: Nothing

Miinukset: Mold on the ceiling in the bathroom. Room was dirty. Electrical outlet hanging out of the wall. The pictures on the website look nothing like the hotel itself. Holes in the bedspread. The furniture looked like something from a garage sale. I have see better looking rooms on an episode of cops. I would never stay there again and would not recommend this to anyone.

Plussat: Gross. Mold in shower. Cracks in floor. Wood floors made your feet or socks black. Was not worth my money. Would never go back.

Plussat: Nothing

Miinukset: Run down, looked like blood on curtain, laminent floors were cheap, first room door lock didn’t work “because of the rain” and poor location.

Plussat: Room was clean, quiet, comfortable.

Miinukset: Outside was dirty, too many people just hanging around outside does not feel safe.

Miinukset: Registered as family of 3, got 2 towels. Floors had not been swerved.Shower curtain would only cover mid area of rod=cold shower. Breakfast? Yucky eggs. Very loud. Lots of construction workers whom leave at all hours. Lots of men loitering. Saw police and security engaging with men 3x within 48 hours.

Miinukset: I didn’t like the way we were checked in I asked the women behind the desk a question and they began to laugh when I asked. People we’re knocking on our door all night. Also, the water in the room was cold the whole time so we were unable to take a shower.

Plussat: It was close to downtown area

Miinukset: Tiny roaches in restroom

Plussat: Beds were very comfortable and rooms were quiet

Plussat: The beds were nice, the bathroom was spacious for two people. I really enjoyed fan in the bedroom, they were very accommodating and let us have extra keys when ours stopped working! Would stay again!

Miinukset: the breakfast was disappointing.

Plussat: Hardwood floors were nice

Miinukset: Nowhere near university or downtown, next to loud freeway, holes in bedding, no towels upon arrival, MOLD IN BATHROOM, breakfast food was gross, staff was unfriendly, elevator was broken/under repair, ice machine not working

Plussat: the hotel was close to my destination

Miinukset: didn't like the hotel's over all appearence

Plussat: Friendly staff. Close to downtown area and target/walgreens in case of an emergency need (e.g. toothbrush, etc). Breakfast was filling.

Plussat: Probably the location and the cleanliness of my room. It was very clean and the staff were very friendly. It is not a luxury hotel but for the price I would suggest to everybody to stay here

Plussat: The price

Plussat: The price was unbeatable. We were in a convenient location, and the service was fast and friendly. The room was what we expected, but what's most important is that it was clean and comfortable. The room had great cable and even had a microwave. I've never stayed in a Super 8 before, but I would definitely do it again.

Miinukset: The furnishing are cheap, but it's what we expected. The room was quite loud since we were placed next to the office.

Plussat: the staff was very helpful

Plussat: it is ok for 1-2 nights

Miinukset: Internet didn't work with my laptop and it was a little bit cold in the room, AC didn't help

Plussat: Moderately close to downtown

Miinukset: The towels and sheets were not changed anytime during our two nights. Our room was also right next to the ice-maker and very loud.

Plussat: Cheap room close to downtown

Miinukset: The hotel is very close to the highway, the sound insulation was not good and it ended up being very noisy, I will recommend you bring earplugs

Plussat: Room was clean. Easily accessible to downtown via Highway 35.

Plussat: Location

Miinukset: Very dirty, cracked mirror, the front of the dresser drawer was ripped off, other people's hair in the towels, the floor felt like it was going to collapse. If I had paid half what I did, I wouldn't complain, but $100 a night is too high to fear for your life! The locks on the door were broken (possibly ripped off by some junkie dealer or pimp?) and I wouldn't be surprised to find that several murders took place here. Really nice TV, but what about spending that money on cleaning the mold from the shower curtain or dirty hand prints above the toilet?

Plussat: Nothing

Miinukset: The first thing I saw when turning on the television was porno. And the owners knocked on my door at 10:45am saying, "it's time to checkout." Checkout is not until noon. Room smelled like cigarettes. Bathroom neither had toilet paper nor was it clean.