Austin hotellit North Loop

Plussat: Delicious breakfast options

Miinukset: Small room

Plussat: John was excellent he accommodated me so well I asked to check in super early and he was able to help also he was so pleasant and the breakfast was delicious next time I come to Austin I will be staying with you guys your location was perfect close enough to get to downtown and just far enough away from too much hustle and bustle thank you!!!

Miinukset: Breakfast was weak

Plussat: Good breakfast

Miinukset: Located in an area that's a bit run down

Plussat: Location

Plussat: The look of the lobby

Miinukset: No mini fridge no microwave! I bought stuff that went bad because there was no fridge.

Plussat: Breakfast was fantastic. Easy to get to off interstate.

Plussat: Excellent location, wonderful staff, and good breakfast!

Plussat: Very comfortable room, good breakfast with nice space to eat, friendly staff. Great location for our needs.

Plussat: Breakfast was okay, staff was nice, hotel was clean

Miinukset: The bathrooms were terrible! No vanity or any place to put any of your toiletries; literally there was only a mirror, sink, shower, toilet.

Plussat: Close to the center of Austin. Their mattress is great.

Miinukset: The comforters are very thin. I got very cold in the winter night here, and had a bad sleep. The door is very thin as well. I got waked up by the next door closing his door who came in at 4AM.

Plussat: Staff was engaged, attentive and friendly. The fitness room had a nice selection of functional equipment. The breakfast selection was broad enough to satisfy and not unhealthy. The basics in the room were adequate. Cleaning staff having Holiday off during my stay might have explained some minor infractions like paper towel outage in bathroom by fitness room and no spare coffee pouches behind front desk. Coffee pouches present at front when I returned.

Miinukset: The TVs in the breakfast lobby. I personally prefer not to have the FOX experience at meals. This may really be a complaint about the state of American civil society, not the hotel, but did they really have to give all the TV remotes to that old man in the hat? (Maybe he brought his own.) Syrup dispenser that looks like a coffee urn confused multiple guests; it could probably use better labeling. But the sight of THIS AINT COFFEE! dawning on guests mesmerized by the TVs 'til their first distracted sip might have been the best part of my stay.

Plussat: No buffet breakfast. Very confusing.

Plussat: I arrived at 2.30am. check in was smooth. Staff was friendly and attentive

Plussat: Everything about this hotel was fantastic...especially the extended (2p.m.!) check out time since we were traveling through the night.

Miinukset: The only reason I gave an 8 for location is - although it was great for getting on/off the interstate - it's not as close to all the restaurants and things to do near downtown.

Plussat: Very comfortable bed

Miinukset: Bathrooms were very dirty in my rooms, each visit, the toilet had urine on the side of the bowl, dirt and hair on the floor and toilet bottom, the showers were wiped down but after spraying cleaner, walls leaked with dirty film. I was very happy with the staff on my first visit. For the second visit I was told that I was no longer allowed at the property given no explanation and was treated extremely rudely by the front desk person as she loudly exclaimed that I would have been banned from the location with no explanation. The only thing that I did that may have been out of the ordinary is go outside and smoke at night and receive some of my luggage from my roommate as we are in between Apartments. I work in the service industry and work at night though I am off for the next couple weeks so I kept my schedule of being awake at night and sleeping during the day otherwise I did not cause any problems I was not spoken to you about anything and I was very nice tool staff advised anytime I got something from the store, as well as pay for anything that I purchased either through the room with my incidentals charge or with cash. I do not know what went wrong with this property they feel that it was very unprofessional I was also charged for the cancellation fee when I didn't know that I was not able to come back.

Plussat: It was a comfortable room - very standard for a US hotel.

Miinukset: The lighting in the room was not very good.

Plussat: It was clean and the staff was friendly.

Miinukset: I was upset about the breakfast not being included and I also thought the mattress could have been a bit better.

Miinukset: Receiption upon arrival. Room is not good.

Plussat: Nice room

Miinukset: was told we couldn't get an early check in, which was fine, said it wouldn't be until 3. 2 women came in about 240 pm, they were allowed to check in, went back to counter was told that they were full the night before and again that check in was at 3.

Plussat: Friendly and courteous staff.

Miinukset: Room could have used more “lights”.

Plussat: Very comfortable and friendly service.

Miinukset: The pool wasnt very clean.

Plussat: Staff was very friendly and helpful

Miinukset: Staff did not seem as knowledgeable in providing directions to local sites and good restaurants

Plussat: Staff was great

Plussat: Price

Miinukset: Run down Dusty No elevator Outside entrance

Miinukset: The room we rent for the night did not have a refrigerator and no microwave like all the rooms we stay on in the last 3 days of trip to Texas. After inquiry at the front desk, we were told that this is the way it is in this hôtel and no any other hel

Plussat: The potential it has and the peacefulness it use to possess

Miinukset: They use to be my favorite hotel but now they really doing the unthinkable and harassing certain guests

Plussat: Proximity to highway and no charge to park

Miinukset: Yes! Dirty areas that are clearly never cleaned. Bathroom fan/vent was filthy and outlet by bed was too.

Plussat: Room was very clean more than I would have expected for a “Smoking” room. TV channel selection was not the greatest as I would expect from a “Dish” satellite network but it was sufficient. The breakfast was good with good selection even though I was a bit late.

Miinukset: The sidewalks were a bit dirty with a large amount of apparent spillages and dirt but that was the only thing I thought odd for a place so clean.

Miinukset: The room was smelly. There were smudge marks on the walls and doors. Rust was on the bathroom nozzles. The carpet seemed damp and sticky. Lots of road noise, so no sound proofing.

Miinukset: Some towels are dirty. The sink is not draining well. Noisy AC. Should be cheaper for these reasons. Price is not reasonable

Plussat: location was convenient, although lots of freeway noise

Miinukset: This needs a complete refurbish. Very tired and old.

Miinukset: We arrived at four am due to extenuating circumstances. The Front Desk Agent agreed to happily check us in and let us have the room for that night After Breakfast we fell asleep and were abruptly woken up at 1pm by a rude minion of the front office. Got back into bed and about 5 min later, the Mgr called and gave us 20 minutes to vacate the room. I am disabled, on fixed income, and had just been released from hospital. They didn't give an opportunity to hear our side of the situation. Nor, did they offer a refund!

Plussat: Is in a nice central location, close to the freeways.

Miinukset: The facility is very old and doesn't appear to be well maintained

Plussat: After so many problems at hotel, we complained to the manager and he adjusted room charges as per our request.

Miinukset: In one room the lock had problem. It took a long time to open the lock. After a long wait Finally they open the door and our room was changed. In second room shower was mal functioning so room was changed. Then changed again due to A/C not working.

Plussat: nothing

Miinukset: Dirty and old. Security concerns. No dog walking area. Didn’t come close to a two star.

Plussat: Nothing it was such a disappointment I asked for a refund and was denied I tried to stay until I saw more than one roach I was out of there before I brought any home with me , terrible!

Miinukset: The front desk people were cold uninviting and rude.

Plussat: Cleaning staff was good. But the rooms themselves smells like smoke and dampness. I have nothing really good to say. I tried to spend the most time possible OUT of the room just so I didn't have to deal with it.

Miinukset: The staff is horrible, the owner hides behind the fact that he is not available and his employees don't have any power to make changes so you have to communicate through email even though he is somewhere on the property. Refused to be reasonable.

Plussat: I like using them in refrigerator and microwave.

Plussat: The beds

Miinukset: I was charge 100 deposit and when the housekeeper came and cleaned my room and replaced the dirty towels with clean ones she charged me 35 for 3 damaged towels she said and took from my deposit. Now if I spilled something how am I suppose to clean

Miinukset: The hotel staff were so rude and did not provide simple service that usually provided by the service. The breakfast time was only for a few hours early morning. The walls were so thin and the person who stayed next door made a lot of noises at 3 am.

Plussat: Absolutely nothing

Miinukset: Yes rude staff. Moldy room, door did close, smelled, raoches,

Plussat: Nothing

Miinukset: Worst hotel n ATX!Front DESK woman RUDE,charge you $100 deposit No refund for 7-10 days, breakfast horrible-plain white bread, frozen sausage biscuit,one dirty microwave for heating,$10 charge if you take a Piece of bread or coffe cup,STAY AWAY RUDE STAFF

Plussat: Nothing..

Miinukset: They owe me money,they charged me twice.

Plussat: N/a

Miinukset: Property overall was not met with expectations. The tub was disgusting with mold and broken with a plastic sheet attempting to cover up. It was yellow and oxidized. Bed settings were not clean. The sink did not run water. The main door did not close all the way. Very unsafe for a family traveling with an infant. Room smelled disgusting. We stayed only one night due to our late arrival. The room overall was unsanitary for an infant to remain. The next morning, as we cancelled our stay, they stated that would still be charged for the whole weekend regardless of our early check out. Staff was rude and seems to not care about our concern. Was only worried about money.

Miinukset: Breakfast was not appetite able

Plussat: Location was great

Miinukset: Room could have been painted there was writing on walls and ceilings burn marks all over furniture and bath tub door stains on pillows and sheets