Etsi halvat lennot: Austrian Airlines

Plussat: Nice crew

Miinukset: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Miinukset: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs

Plussat: One hour delay after boarding due to loosing our “slot”

Miinukset: Timing!!!

Miinukset: To arrive on time

Miinukset: To arrive on time.

Miinukset: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Miinukset: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Plussat: Nothing

Miinukset: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Miinukset: very rude and extremely racist group. I will not fly them again.

Miinukset: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Plussat: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Miinukset: I expected more from airlines lake Austrian.

Plussat: Crew was ok, food and drinks was enough for 1,30 hour flight.

Miinukset: I really expected more from Austrian airlines.

Plussat: In flight crew worked hard

Miinukset: No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on

Miinukset: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.

Connecting flight departed

Plussat: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.

Miinukset: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.

Plussat: The crew

Miinukset: Boarding

Poor food

Plussat: Crew was polite and helpful

Miinukset: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.

The worst flight I have ever had!

Plussat: Nothing

Miinukset: Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!

Plussat: Nothing

Miinukset: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class

Plussat: One crew member in the OTP-VIE flight that was great in service .

Miinukset: The delaying of both flights . The crew service on the VIE-NICE flight was awful .

Plussat: They have Economy class seats on the business class. Uncomfortable.

Plussat: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.

Miinukset: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices

Plussat: Why the 3 hours delay?

Miinukset: Be on time