Ayia Napa hotellit lähellä Thalassa Museum

Plussat: - Location - Breakfast - Clean - Overall decoration of public spaces

Miinukset: - Jacuzzi water could be warmer. The facility though was very nicely decorated.

Plussat: Hotel was really nice and in line with our expectation. The best breakfast offer which we ever had. Room equipment was pretty new and bed very comfortable. We also appreciate that rooms were soundproofed. Hotel is located close to smaller beach (across the street) with bar and restaurant and close to city center (10 mins walk). Due to this location it is the best choice if you don´t prefer night life sound during all night.

Plussat: They give us free ice cream on the pool!!!

Plussat: The facilities, the design of the hotel homey, nice amenities, gym, spa

Miinukset: There was only one issue we have had a leak from the shower into the room and the smell was funny we were hoping for an upgrade, though the staff was preety responsive and tried to fix the issue.

Plussat: The location is great. The hotel is clean and staff is kind and helpful.

Plussat: Everything was perfect, the hotel, the staff, cleanness, location, everything

Plussat: Just cross the road and you will find one of the cleanest places to swim.

Miinukset: Breakfast, but I should say this is typical quality along whole island

Plussat: very frienly staff great breakfast (to much!!) very clean and convenient

Plussat: Gorgeous sea view, nice sunbeds and sun sofas by the pool, fantastic variety of choices for breakfast, nice cocktails at the bar. There is a small kiosk in the hotel which is very convenient.

Miinukset: Small relaxing SPA with nice sea view but it could be improved a bit to look more cosy.

Plussat: clean and calm

Plussat: Excellent location friendly staff pool was nice

Miinukset: Not so clean and there were ants all over the room and the air conditioning was bad and poor breakfast dirty beatch

Plussat: The breakfast chef was the only friendly staff member of the hotel and fun to talk to! The spa was great as the location of the hotel! That’s pretty much what we liked about the hotel!

Miinukset: The Conditioner and body lotion of the hotel room was expired since 3/2018!!! The hotel room was not very clean. We asked for double bed but instead we got twins. Regarding the pools policies about the pool towels was poor, some hours of the day you got the towels from the pools reception desk, and some hours was from the pools lifeguard, each time we wanted fresh towels we wondered around trying to figure out where to take towels. The pool area service regarding drinks and snacks was extremely poor and delayed all the time, almost every time mistakes were made with the orders, staff was unfriendly and this is not coming only from me but from other hotel guests since we regularly talked about the service amongst ourselves! Now the breakfast ...

Plussat: The tennis court! Luckily they even had rackets to hire and bikes you could rent for the day. Proximity to Konnos bay made the location excellent for a bike ride to the beach there. Nice balconies, we preferred our room at the «back» of the hotel (412).

Miinukset: Shampoo was missing in our second room and the noise level was a bit high in the evening until about midnight (friday night).

Plussat: The room was clean, facing the sea

Miinukset: Far from the center if you don’t have a car you can’t go by walking! The reception staff are not professional specialy the old mens at night

Plussat: Perfect location, very close to the beach, cozy territory.

Miinukset: Very old rooms. At night we find mice in our room.

Plussat: Friendly staff, Great hotel presentation, Delicious food Me and my wife were there for our wedding ceremony (wedding package from the hotel), it was fantastic, the hotel has beautiful view and the dinner was delicious. Would recommend this hotel to everyone.

Plussat: The perfect sea view

Miinukset: In short sentence I can say The hotel has not good supervisor, We did't know there is difference between full board and all inclusive , I and my friend were both full board,we received a menu which some of foods and drinks has star sign, we were told they are free , when we wanted to check out we noticed stars free for all inclusive not FB, I was so surprised that no one gave up this information at check in date .!! And when I paid those bills, reception said , Now you will never make mistake between FB and all inclusive in future!! All the bells beside the pool beds were not working, table were not clean fast from used drinks glasses. breakfast is not 4 star quality, food is low quality.

Plussat: Roof restu. Location the sea the beautiful look of z hotel in and outside

Plussat: Beach and clear water,food and ...all

Plussat: Great place for families to stay

Miinukset: The indoor pool in April was ice cold, hence noboy in the pool

Plussat: Rooms and facilities were excellent. Reception staff very friendly and helpful. Pool area was clean, well maintained and generally a nice atmosphere to relax

Plussat: The breakfast was good. They catered for a lot of different food styles.

Miinukset: The only thing I would like to see different is the water and juice station. There was only one machine for all those drinks with very small glasses. Which resulted sometimes into long queues. And I had to come back to several times to get more water. I found that annoying. Plus it took a long time for the omelettes to get ready. They used 2 very old and very small frying pans. A lot of times the egg would stick to the pan. I recommend that they make the omelettes on the grill plate which they use for the flapjacks. But they could divide it into a section for omelettes and a section for flapjacks. There were always enough flapjacks already made. A better afternoon snack would also have been nice in the all-inclusive package. Now they served very dry white bread sandwiches. Something healthier or pancakes would have been much nicer. And the wines that they serve with the all-inclusive were not of very good taste.

Plussat: Aamupala oli erittäin hyvä ja paljon vaihtoehtoja. Uima-allasalue erittäin siisti ja viihtyisä. Henkilökunta erittäin mukavia ja avuliaita. Ranta lähellä ja kaikki ravintolat sekä palvelut. Huoneet uusia ja viihtyisiä. Kaikkiaan täyden rahan arvoinen hotelli lomailuun.

Miinukset: Osittain merinäköala huoneistoissa vastapäisellä tontilla oli rakennustyömaa ja siellä alkoi aamu 8 aikaan kova rakennustyömaan meteli. Joten jos kaipaa nukkua hieman pitempään näissä huoneissa se ei ole mahdollista. Myöskin huvipuisto pitää tämän hotellin osittain merinäköala huoneisiin meteliä puoleen yöhön asti. Joten tämä kannattaa ottaa huomioon niiden jotka häiriintyvät metelistä. Tietty ainahan voi hotellia pyytää majoittamaan siten että nämä äänet eivät huoneisiin kuulu.

Miinukset: The manager in the pool /bar out side Very not nice

Plussat: We were upgraded upon request and the upgrade was to be frankly higher quality than the amount we had payed. Good energy and assistance by the staff. Overall very positive experience

Plussat: Location is amazing, hotel is cool and clean. Parking included. Simply amazing.

Plussat: Perfect location, in the best part of Ayia Napa, close to the center, restaurants and the beach; very good breakfast, very clean and big rooms, nice and big pool, friendly staff.

Plussat: Standard but comfortable room. Big and clean swimming pool area. Close to the beach (harbour) and many restaurants.

Plussat: Aamupala oli täydellinen! Henkilökunta mukavaa, hotelli oli tosi viihtyisä ja siisti.

Plussat: location near the beach, swimming pool

Miinukset: the staff at the reception were rude, breakfast

Miinukset: One of the pools had green slime at the bottom

Plussat: Location and the pool

Miinukset: Anything

Plussat: Everything else was amazing. The food was incredible, I could not believe the selection of foods changed daily. Always something new. Also the staff are incredibly friendly! Thank you to Barack, Xenis and Carlos at the bar area you guys were gentlemen. And to Mamia and Sonia in reception who were extremely helpful and always met you with a smile. Altogether it's the best hotel experience I've ever had. The issues we had were extremely minor comparing to the quality of everything else. Thank you so much and we will be back!!

Miinukset: It was very hard to find anything wrong but there was just one thing that was very aggravating, the number of pool beds against guests. On the first day we arrived we waited 2 and a half hours just to get a bed. But the wait is not the issue at all, it was the fact all the beds were empty but had bags and towels on them. It just felt unfair after spending €2000 to sit in the sun and have to sit in the shade. The hotel needs a system in place. We had to get up at 7am every morning to try and beat everybody to the beds.

Plussat: The staff where very friendly and eager to help. The pool was nice. The location was good although we were woken early every morning with the church next door ringing it’s bells.

Miinukset: The room could have been cleaner and needed updating. The bathroom sink was cracked and there was mould on the tiles. The towels definitely need replacing.

Plussat: The property has a very good location (Close to the partying area and bus stops that take you along the coast), an amazing and helpful stuff, very nice lobby and pool area. Breakfast is also delicious with a large variety of choices.

Miinukset: When it comes to rooms, their kind of old. Cleaning was maybe the most annoying thing cause the housekeeping didn’t clean actually they only change towels ( and hope you get others in place cause they missed us in 2 consecutive days) and make your bed. It is not acceptable to get your toes black after housekeeping cleaned your room. During our 10 nights, our sheets were never changed. Also, white sheets are supposed to be white not yellowish, aren’t they? The double bed is actually two twin beds put aside with quite a distance between their matresses, so if you wanna hug your loved one, someone has to sleep “in the hole” Armchairs: super dirty and full of stains Balcony: had the cheapest white plastic table with cigarette burns on it along with some chairs that were not far at all from the same standards. AC: let’s just call it a noisy ventilation And last but not least, we also had some very small guests: ants and bugs And the church...the church right next to the hotel will make you feel closest to God than ever or it bells cause they ring at least 3 times a day for at least 15 mins each time. I know is not hotel fault but maybe someone will find this info useful:)

Plussat: The Hotel staff were very friendly & the location of the hotel was great, food at breakfast was very well catered for.

Miinukset: On arrival to the hotel at 01.30 we checked in & was told everything was in place & we were given key cards to our room, we had made sure when booking we booked a suite for extra comfort as we had read some of the reviews & noticed some people found some rooms very noisy at the front of the hotel & the air con didn't work properly so as I said we booked the best room, Well when we walked into our large suit the first thing we noticed the air con had not been switched on & the temperature was still around 28 so we immediately turned on the air con, well to say the least it was so poor air conditioning we were very disappointed & the second thing we noticed was VERY loud music coming into the room with so much base we could not believe it so I was straight on to reception & was told they would move the next day :(. Now some of you my think as we were in Ayia Napa this is to be expected but trust me I knew there would be some distance noise in the distance but not having one of their suits & have a DISCO under my Very nicely charged suit, the next day they moved us to another suit which was nice & the air con worked a lot better :) After this messing about with swopping rooms ect we had a nice stay & the hotel staff were very nice & professional but unfortunately no one contacted us to apologies for the messing about & upheaval we went through.

Plussat: Great facilities.

Plussat: Nice hotel and room, great location

Miinukset: We asked for a proper bed and we were provided with a camp bed, not at all comfortable for an adult.

Plussat: Facilities like the gym and pool was very nice.

Miinukset: Not all the amenities were replaced everytime. Sometimes a towel was missing sometimes not. Vanity kit was not replaced during cleaning.

Plussat: The pool area, some staff very welcoming

Miinukset: Whole hotel is tired, not cleaned properly and desperate for a refurb, the room bathroom stank like a public toilet so had to keep the door closed, some staff unnecessarily rude and confrontational

Plussat: Staff in Soma bar was outstanding.Always with smile on the face ready to assist in a second to their guest. Apsolutely amazing service. Cannot wait to come back.

Plussat: The equipment at the gym

Miinukset: Towels (a bit old and not always clean)

Plussat: Amazing stay. Exceptional coffee and iced drinks on the beautiful seating area by the pool which we would enjoy ever afternoon before heading back

Plussat: Rauhallinen hotelli, ihana henkilökunta

Plussat: Very good quality, regularly updated, wide range, always fresh breakfast.

Miinukset: Bad and too loud music at the pool. Little bit old fashioned building.

Plussat: Best hotel near the beach for kids! Super food, nice service, cleanliness. Very well organized transfer Thank You!

Miinukset: All! :-)

Plussat: In summary it was a good hotel. Rooms were fine. We took 2 meals a day which were good and wholesome and offered a wide choice. Pool was great. Overall the hotel and the rooms were quiet. Staff were helpful.

Miinukset: Wifi faded frequently. The dining room staff snatched away our plates too quickly

Plussat: זה התחיל ביום הגעה שלנו הקדמנו ב6 שעות בגלל הטיסות לילה,ומצאנו בקבלה בחורה חייכנית ג'ורג'יה שהזמינה אותנו ,לאכול ארוחת בוקר למרות שלא היינו אורחי המלון בינתיים

Miinukset: לא מצאתי משהו לא טוב ,הכל היה נהדר

Plussat: Staff was very service oriented, always glad to help. Perfect location near the sea, a kind of a private beach feeling

Miinukset: The all inclusive is not all inclusive- you want more water, go fill a glass with filtered water. after 24:00 if you want something it costs you money, the safe costs money, side sea view is to see the sea with a telescope. The food was not satisfying, us the adults ate every evening outside!!

Plussat: The location and its private access to the beach and near by restaurants and bus stops

Miinukset: The fact that shampoos and toiletries were not refilled daily. Extra payments to use a safe and to use a beach towel. This is a beach resort, the pool bar should provide this. A hotel that is rated 4 star is far from that. I’ve been to many places and even a 3 star place provided robes, slippers, adequate REFILLS of shampoo, body gel and toilet paper. There was NO toothbrushes and the complimentary water was not refilled. You had to pay €2 per day to use the safe box which is already in your room. What did I pay for? Just a bed and a shower? On the other hand the staff were friendly and helpful. Such a shame the property’s generosity did not reflect the Cypriot ways of hospitality

Plussat: Besides the location, nothing very promising or worth staying at this hotel.

Miinukset: Staff were rude and arrogant. We were deceived about the beach access. We have to pay for our sun beds and umbrella, though it states otherwise. We were only allowed to change our towels once a day, which is utterly inconvenient.

Plussat: The pool was nice and the private beach and the location was convenient as there were lots of shops restaurant and also Luna Park which was great for kids.

Miinukset: Being a 4 star hotel they didn't have complimentary water bottles for the room and even during dinner time the drinks were at an extra cost which was really bad. They had free drinks for breakfast but not for dinner. We had to buy our bottles from local shops. During dinner there wasn't much choice for vegetarians. Some nights we had stuff the same food because the selection was minimal. Our room was located in another building which renovated but the rooms didnt feel comfortable and the bathroom had cracks and rust and at times it smelt really bad.

Plussat: Great hotel for families! Clean, nice staff. Excellent food (except lunch-could be one idea better). Pools are clean and big.

Miinukset: Kids beds could be more secure. Animation was close to zero level (but it do not bother me).

Plussat: Excellent location. The hotel has got direct access to the beach. No paying for the sunbeds in the hotel area. Plenty of amusement programs right at the beach (diving center, parasailing, jet-ski). The nearest beach is sandy, good for babies and larger kids, as well. The dinner and the breakfast are both delicious. The staff at the receptions was helpful in booking other programs (boat trip). There are little shopping centers near the hotel, so no need to worry if somebody forgets sg at home, they sell everything necessary for the stay (snorkeling sets, swimming suites, etc.). Liked that paper cups were used outside the hotel (near the pool and the beach).

Miinukset: Missed the opportunity to have a "real" coffee in the mornings (only instant coffee is available). The hotel restaurant terrace is a great place for dinner and breakfast, but this is the smoking area. As we are non-smokers we were disturbed by the smoke. The bar near the pool could have a larger selection of ice creams.. they almost ran out of everything by the end of the week. They animator programs during the day and in the evening are not very high level and there is nothing for non-English speaking kids. Towels in the hotel room were exchanged every day unnecessarily, despite we left them on the hanger not to be changed as instructed on their "environmental friendly" cards. They could still improve on using more environment friendly cutlery in the pool area. They still offered plastic cutlery and straws packed in plastic one-by-one. No sign of separate collection of waste. The cleaning ladies on the corridor were laud and distracted our afternoon siesta every afternoon.

Plussat: The room was spacious and conveniently located in the separate building. The staff was very helpful and eager to help with any way possible. Cleaners, receptionists, bar personnel etc were all polite and helpful. For a family the hotel had some amenities that were very useful. For example the kids pool was pretty big, and had a small playground next to it, the beach was perfectly located and small, so no great amount of walking on burning sand holding the children. Food was also reasonably priced and decent. I would recommend it for sure.