Baku hotellit lähellä Azerbaijan State Academic Opera and Ballet Theatre

Plussat: The view was over the Caspian sea was stunning. The room was super clean. Bed was comfortable. Excellent sound quality on the TV. The Bose bluetooth speaker was nice addition as we could play our own music.

Miinukset: We booked a double room to spend two nights in Baku after our wedding. So here is the disappointments: There was shower gel, shampoo and conditioner for one person only. Only one soap. There was no toothbrush, No toothpaste, No shaving blades. The was no complimentary water. And the cost for 50cl water is 22 manat ($12) at the hotel. (20 cent in store) that price is just silly. Only luke warm water in the locker room at the pool until I asked why there was no hot water. The spa receptionist did not let us use the hamam and directed us to the sauna in the locker rooms. Which was not in use. And of course they offered us to use the hamam later but we were already dressed for dinner in town so the opportunity was already gone for us. We did receive a bottle of wine and a plate of cheese as compensation for these drawbacks. A nice gesture but did not really make up for the poor service at the spa.

Plussat: Rooms + stuff + location

Plussat: The peaceful moments from my room’s view

Miinukset: Nothing

Plussat: Perfect in every way. Location, breakfast, service. Beautiful hotel huge rooms. Gym is excellent. Simply perfect hotel

Plussat: Best hotel in Baku . Great location and close for everything. The room was comfortable. The staff was friendly and helpful. Special thanks to Mr. Kanan Huseynov Assistant front office manager for his assistance . He was one of the best staff i met in the hotel who made my stay enjoyable and made sure i was happy with the service provided . Highly recommend hotel.

Plussat: Amazing hotel at the heart of the city , you can ask or think of better than that if I could give 1000 rate I would easily give them. The best hotel in baku no question , it will be the only hotel i go when I am in baku , I am just speechless , about the behave of the staff how they are doing more than they should to make you feel welcome every single problem or wish will be solved or happened, a lot of hotel staff can learn from that staff . Thank you all of an unforgeable vacation just perfect

Plussat: The best hotel in Baku. Special thanks to Mr. Kanan Huseynov for his worm welcoming and his services to us. His kindness will make us visiting the four seasons hotel again.

Miinukset: Nothing

Plussat: Great location, friendly staff, comfortable and clean rooms.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was amazing and all the staff was incredibly helpful and always went out of there way to help. Special thank you to Anar for being extremely helpful with all questions we had to make our time in Baku a better one. Big big thank you to Farid Valeriya Aydan Mukhtar Asim Fuad Samir Samir Snejana Turkan The room service cleaning lady And everyone we delt with. I will definitely be staying in this hotel when i come back. My time in baku was good but my time at this hotel was perfect and the highlight of the trip.

Miinukset: Nothing. Everything was perfect from day one until we left.

Plussat: Everything is good

Miinukset: Everything is good

Plussat: Perfect hotel staff , beautifule people, prefect rooms , clean, big rooms. Thanks hotel we are enjoy every day .Thanks chef is the best man.BRAVOOO BIG BRAVOOOO Thenks for every thing wonderful people .Perfect Baku

Plussat: The staff were really kind

Plussat: Ystävällinen ja auttavainen henkilökunta

Plussat: Great hotel!!!

Plussat: Everything. Breakfast exceptional

Miinukset: Nothing

Plussat: The staffs were so helpful and polite, almost all of them speak English, so they understand you very easily. The outdoor pool was very clean and nice, the Gym has been equipped well with TechnoGym machines. And last but not least Breakfasts were perfect.

Plussat: The cleanliness, The Gym, The breakfast, The pool, And The Staff

Plussat: Everything from staff helpfulness to facilities. Excellent value for money.

Miinukset: Breakfast menu could have been better.

Plussat: Nazim @ executive lounge took good care of us. The staff is very friendly.The Jazz Club was excellent if you're not looking for a nightclub. FYI, use the app BOLT for getting around the city. It's so cheap compared to those London taxi thieves.

Miinukset: JW would have been better but we chose this due to the ratings. Not worth the price we paid. The food is average. Nothing amazing. The facilities are average, not Fairmont quality. When we arrived the room has an awful odor which stayed for the next 3 nights. The TV/coffee counters were still dirty, they were not cleaned even though our check-in was late. The experience wasnt at all what Fairmont is all about.

Plussat: Nice view

Miinukset: Very beautiful view

Plussat: Every thing except the A/C the room was extremely hot and theuly couldn’t fix the problem

Miinukset: The Hotel management didn't respond to the A/C problem activity they kept sending engineers to fix it instead of moving us to another room. We slept in a very hot room for 2 nights.

Plussat: The only good things about it are location as you can easily reach to all the interesting places and attractions and you don’t necessarily need a cab; and the view from the sea rooms and the 19th floor Gold lounge which are indeed breathtaking. As regarding the staff, have to give credit to Nazim Salmanov - he is polite, respectful, action oriented, problem solving, with a perfect english and manners.

Miinukset: Had a sea view room at the 21st floor - room was quite small, and overcrowded with furniture and unfortunately not modern new one. Curtains were dirty, no slippers and no dental care kit available. The smell was horrific - from the entrance in the main lobby you can smell the closed air, moist and cluttered. On the lobby of 21st floor, where you can sit and enjoy the view of the other 2 towers, AC was not working and the smell was even worse. Food options for breakfast, afternoon tea and the “dinner” included in the Gold package were quite limited as well - again, the only thing compensating is the view from the dinning area.

Plussat: The views across the city of Baku and the Caspian Sea from both our bedroom and the 19th floor restaurant. The rooms were very well appointed and a good size with a comfy bed. The reception staff were very friendly and approachable for advice / questions.

Miinukset: The waiting staff in the restaurant at both breakfast and evening meal could have been more attentive. It was often a case of having to chase them for a coffee / wine top up rather than what they should of done in a hotel such as this, which is to be observant and see what guests require.

Plussat: Kaikin puolin upea hotelli. Hyvä aamiainen, tasokas kuntosali, sisä- ja ulkouima-altaat ja deluxe-huone ainutlaatuisen upeilla maisemilla.

Miinukset: huoneet ssivottiin vasta klo 17 aikaan eli varsin myöhään. Fairmont Gold loungen palvelu oli osin aika verkkaista, vaikka palvelu on tarkoitettu VIP kanta-asiakkaille.

Plussat: The staff are well-educated and they can speak a fluent English. However, except for the staff on the reception, others’ English level are still relatively limited.

Miinukset: The service and the sanitary condition in the restaurant is not so good... there was a fly lingering on my steak, and when I called the servants to come, they didn’t understand the meaning of the ‘fly’...

Plussat: Highly recommend a gold suite facing the Caspian Sea, with the best views in the city.

Miinukset: The Gold Lounge on the 19th floor was chaotic at breakfast time. The hotel needs to do more to get this organised.

Plussat: The view from the room is spectacular and this hotel has a very nice spa and great breakfast.

Miinukset: The mini bar in the room is locked, if a guest wants something from the mini bar they have to go down to reception to get the key, this is very inconvenient, and also a strange policy. The mini bar in the rooms should not be locked.

Plussat: The view and so clean hotel

Miinukset: Normal service

Plussat: They have agood staff

Miinukset: Ac is not cool

Plussat: The view from our room over the Caspian Sea and Baku Boulevard was truly outstanding. Room was very comfortable, spacious, with a fantastic shower. Comfortable bed. The spa, pool and gym facilities were great. Staff were very helpful.

Miinukset: We were a little disappointed to learn on arrival (mid-September) that the outdoor pool area was closed for the summer (the temperature was still in the high 20s).

Plussat: Every thing

Miinukset: Nice every thing staff is so cooperative room was nice

Plussat: The restaurant is outstanding the atmosphere, view, music. The staff is amazing, welcoming, lovely and work with care to do the best, specially Yusif, Elvin, Shahin. The products are premium, there is enough variety for everyone and very good coffee, and if its not enough they will more then happy to prepare a special per request and serve it to the table.

Plussat: Excellent location. Clean room.

Plussat: almost everything. lobby, room size and decoration. location of the hotel near sea and near to port mall. many cofe shops, and restaurants around. old city can be reach within 15 mins walk

Miinukset: price quiet high.

Plussat: Good allll

Miinukset: No thank

Plussat: The location and cleanliness

Miinukset: Need more well coming staffs in the door and some one to take the baggage maybe some English speaking more staff

Plussat: Everythink

Miinukset: Nothing

Plussat: The Room was very clean and the breakfast was fantastic

Miinukset: N/A

Plussat: The location was excellent

Miinukset: The bed was not comfortable even the pillows

Plussat: The location is great, just a walking distance to all the central places. Very kind and helpful staff, in spite of all the limitations of the property they are trying to help. The rooms are big and clean (when cleaned). Every day we had few bottles of water in the room.

Miinukset: The organizational part of the hotel is really lacks: 1. check-in: bear in mind that your room might not be ready on time or at the promised time. 2. bear in mind that there are not enough or just you might not get clean towels/toilet paper/etc. and you will have to request it. 3. One evening we didn't have water, but it was fixed within 30-40 minutes. 4. The breakfast doesn't worth it to have it included - go have breakfast outside there are plenty of cafes and restaurants nearby.

Plussat: I brought a tour to Baku and I am writing on be half of 15 people: Very polite and supportive staff who helped us with everything with Smile! Perfect location, near to the city center, less than 5 min walking to Fountain square. Super clean, convenient & cozy rooms. Breakfast was really good, yummy with fair options to choose, and breakfast timing was amazing! (8:00 to 12:00!) Good value for the money you pay and I think next time I will choose this hotel to stay in Baku with my next tour! Thanks for everything and hope to see you again!

Miinukset: I brought a tour to Baku and I am writing on be half of 15 people: Wifi Speed was really weak compared to 4 or even 3 stars hotels. Standard rooms need safe box (in first and second floor and they told us they were going to put safe box in them in a month). It's better to put electric kettle in the rooms (although when we asked they gave us the kettle with respect). They locked some amount from the credit card (which I guess was not really necessary) and it took a bit long to take it back (I settled today and it refunded tomorrow evening) which was a bit stressful during our stay!

Plussat: Just location.

Miinukset: Awful internet..Poor facilities..small room

Plussat: I liked all the staff from the receptinest to the cleaners to the kitchen realy they are wonderfull...the hotel is very close to the most wonderfull street nizami irecomnded the all for this hotel...it was so nice to stay there.

Miinukset: Nothing

Plussat: staff very friendly and helpful.. location is great and near to center..

Plussat: Great location, kind personnel

Plussat: The location and kind stuff.

Miinukset: Everyday drill noise, no key card given to me so every time I have to ask the receptionist to let me in, no heater

Plussat: Excellent location. Friendly staff

Miinukset: Outdated

Plussat: The location was great. Every major attraction was very near. The staff was very friendly and helpful and went out of their way always to facilitate us.

Miinukset: The rooms very really small. We were traveling with a 2 year old kid and it was difficult for her to even move around in the room. Everything was so cramped up.

Plussat: Nothing

Miinukset: It’s more like a hostel than a hotel. Some doors didn’t have even a door handle, a couple washrooms were awe full, with water clogging.