Baku hotellit lähellä Azerbaijan State Academic Opera and Ballet Theatre

Plussat: Everything the staff and the service

Miinukset: None

Plussat: Exceptional service. The WhatsApp facility is excellent. Staff knew my name and were so friendly and polite and kind. Beautiful pool and spa too.

Miinukset: Italian restaurant is good but not my favorite part of the hotel

Plussat: Always great

Miinukset: Na

Plussat: Location staff service

Plussat: Hyvä aamiainen. Mukava huone.

Miinukset: Tänä päivänä toimivan internet-yhteyden tulee olla peruspalvelu. Nyt käytäntö erilaisten maksujen ja lyhyiden ilmaisten selauspaikkojen kanssa oli sekava ja turhauttava. Joillekin henkilökunta lisäksi avasi maksuttomua yhteyksiä, toisille ei. Tämän tason paikkaan tällainen ei kertakaikkiaan sovi!

Plussat: Hotel location

Miinukset: Room spacious was not enough too small.

Plussat: Room is not spacious enough, furniture was old, decoration and design were dismal colors. My reservation was not including breakfast. Location was good.

Miinukset: Staff was very cooperative and helpful.

Plussat: Nothing staff very bad

Miinukset: Anything you ask from the reception they will told you this is our policy if you ask them to talk with the manager he will answer to you this is our policy ....... Hotel its only for the policy policy policy

Miinukset: Not recpikt from some staff - and not recpikt the time for the customer

Plussat: The location, near to the most iconic places in Baku.

Miinukset: Nothing

Plussat: It was nice and neat

Miinukset: Im a smoker.. hotel is smoke free

Plussat: Kaikin puolin upea hotelli. Hyvä aamiainen, tasokas kuntosali, sisä- ja ulkouima-altaat ja deluxe-huone ainutlaatuisen upeilla maisemilla.

Miinukset: huoneet ssivottiin vasta klo 17 aikaan eli varsin myöhään. Fairmont Gold loungen palvelu oli osin aika verkkaista, vaikka palvelu on tarkoitettu VIP kanta-asiakkaille.

Plussat: Saimme upgraden sviittiin, joka oli upea. Gold Lounge -palvelut olivat erinomaisia ja hotelli hyvällä paikalla.

Miinukset: Ainoa miinus oli hieman kulahtanut uima-allasosasto, joka ei mielestäni vastannut hotellin muuten niin upeaa 5 tähden tasoa. Pienellä rempalla siitä saisi todella hienon.

Plussat: Highly recommend a gold suite facing the Caspian Sea, with the best views in the city.

Miinukset: The Gold Lounge on the 19th floor was chaotic at breakfast time. The hotel needs to do more to get this organised.

Plussat: My girlfriend and I decided to go on vacation in Baku and of course we saw the Flame Towers and we wanted an unforgettable experience. The hotel looks amazing from the outside, the view is great and they have much to offer. You can get in contact with the personnel and they reply very quickly.

Miinukset: But unfortunately they didn‘t tell me what‘s going on at the moment even tho I asked. We arrived at march 15th 2020 and the corona virus was big. I asked about vacation in Baku because I‘m from Germany and everything should be fine. It wasn‘t. My girlfriend arrived earlier and made it to the hotel. I was put directly under quarantine for 5 days. Of course it was my fault but It was the first disappointment. I got in contact with the hotel and said that I don‘t care about paying for 2 people as long as my girlfriend will be treated well. But it wasn‘t the case. She was asked the first two days for the payment even though I was the one in charge for that. I gave both my credit cards in which I had more than even enough money for the stay but the hotel wasn‘t able to charge. My girlfriend came to the hotel one evening and the hotel room was blocked. She paid otherwise she would have been kicked out. Before, I asked for a transaction or paypal or anything, because it must be the fault of the hotel that they couldn‘t charge my credit cards. They didn‘t reply to this date. After my girlfriend paid, they apparently were nice to her, brought her fruits and wine and said sorry. Nice gesture but after she cried for three days in the hotel, it was a bit too late. On the last day she received a business card for the hotel and a taxi to the airport. Again, nice gesture but the damage was done. Since I never saw the hotel in person, she should tell me what‘s good and bad about it. The good things I listed above. The bad things were the smell in bathroom. It smelled very bad like someone forgot his old clothes and there was hair in the sink right away from the beginning. The room was not clean at all. Some spots were even just dirty. A No-Go for a 5* hotel with that status. In general she had the feeling that the hotel just relies on the 5* status and everything else a 3* hotel does a better job. Very disappointing.

Plussat: All was great!

Miinukset: Nothing

Plussat: Nice location very friendly staff view on the 19th floor excellent

Miinukset: All perfect

Miinukset: Booked double room online and wasn’t provided first night of stay

Plussat: The hotel is in a perfect location, the service is great and the staff are very helpful.

Plussat: I would stay at this hotel again. The rooms were clean and spacious. The hotel isn’t in the city center but it’s in a very posh location and around 7-min away from the downtown. The staff is very friendly and willing to help. There’s an exchange office located in the lobby — a bit pricey but worth it if you need cash urgently. There’s also an ATM in the lobby.

Miinukset: The breakfast options were very limited. I would have expected more toiletries/amenities in a 5-star hotel room. There’s no fan in the toilet — the smell remains in the room, which was very annoying.

Plussat: Friendly and clean Good facilities

Plussat: Everything good the staff , location and clean everything was perfect .

Miinukset: Nothing

Plussat: The non stop phone ringing stafg kmocking and extra automated sauna inside the sxuctive suite .

Miinukset: What did i like would be easier of a question to be honestLY NOTHING

Plussat: Cozy and quiet hotel

Miinukset: WiFi is horrible, quality of the meals is vary and not steady

Plussat: The breakfast buffet is the best in the world, I think.

Miinukset: Not at all.

Plussat: staff and size of room

Miinukset: entrance to be more welcoming

Plussat: All the staff was great and friendly

Plussat: It was one of the best possible location in Baku, I have been in Baku for 7 times and every time, I tried to stay in different location and district. I can say that it's best location. Clean, cozy and comfortable, good staff, good breakfast. I'm sure that next time it will be one of my choices again.

Miinukset: They didn't charge my room everyday. Not enough tissue at all.

Plussat: location was superb, close to all attractions

Miinukset: evening time was a bit noise from outside

Plussat: Aamiainen vaihteli sopivasti ei kyllästyttänyt koko viikolla

Miinukset: Meille annettiin hotellin huonoin huone klo 5 yöllä, palasimme respaan ikkunasta otetun kuvan kanssa. Ei ollut vaihtoehtoa! Luvattiin vaihtaa seuraavana päivänä. Saimme hyvän huoneen. Kotiin tultuamme huomasimme, että varausmaksu oli otettu 2 kertaa, nyt odotamme häviääkö toinen, kun maksoimme lähtöä edeltävänä , päivänä. Olisimme mielellämme maksaneet etukäteen ,Mutta se ei onnistunut.

Plussat: As all Staybrigde Suites, Baku branch was like at home. We've enjoyed! Just few meters from Baku Central. 10 minutes by walk to the seaside. 28 Mall shopping center just 3 minutes by walk.

Plussat: Large rooms with kitchen and living room

Miinukset: Parking is crowded sometimes

Plussat: The location and the view

Miinukset: The room AC wasnt good and it was 36* inside the room so i had to open the balcony door the whole time .. and live with outside noises.

Plussat: The staff and the hospitality.

Miinukset: The AC wasn’t working. No regulations and the rooms were either extremely too hot or extremely too cold.

Plussat: I like the hotel because.; is nice plcea.,comfortable, clean and have very good staff. I really thanks and appreciate Mr. Amin for support and help.

Miinukset: None..

Plussat: I like everything in this hotel; locaton, staff, food and comfortable for families and singles. I personally recommend Mr. Abdulrahman as the employee of the month since he can speak English, Arabic as well as Azerbaijan.

Miinukset: Nothing...

Miinukset: The stuff keep asking me about the review. The hotel wasn’t that good . I would not recommend anyone to stay because I didn’t really find it clean for a five-star hotel I thought it would be more great. I really get annoyed by the stuff who was asking for a review and I thought they wanted to do the review instead of me.

Plussat: Great location, Nice and clean hotel. Staffs are very helpful and friendly. I want to thank Mr Abdulrahman and other staff.

Plussat: Comfortable, excellent location, quiet and friendly staff... I would like to thank Mr. Abdulrahman for cooperation and support.

Miinukset: Nothing..

Plussat: Abdulrahman one of the employees spoke Arabic and was so helpful.

Plussat: Everything is was very good it is my first time I come to Baku And this hotel is amazing and brother NIJAT from reception Fantastic guy for this guy again and again I will come to this hotel

Miinukset: Nothing