Baku hotellit lähellä Heydar Aliyev Palace

Plussat: The view was over the Caspian sea was stunning. The room was super clean. Bed was comfortable. Excellent sound quality on the TV. The Bose bluetooth speaker was nice addition as we could play our own music.

Miinukset: We booked a double room to spend two nights in Baku after our wedding. So here is the disappointments: There was shower gel, shampoo and conditioner for one person only. Only one soap. There was no toothbrush, No toothpaste, No shaving blades. The was no complimentary water. And the cost for 50cl water is 22 manat ($12) at the hotel. (20 cent in store) that price is just silly. Only luke warm water in the locker room at the pool until I asked why there was no hot water. The spa receptionist did not let us use the hamam and directed us to the sauna in the locker rooms. Which was not in use. And of course they offered us to use the hamam later but we were already dressed for dinner in town so the opportunity was already gone for us. We did receive a bottle of wine and a plate of cheese as compensation for these drawbacks. A nice gesture but did not really make up for the poor service at the spa.

Plussat: Rooms + stuff + location

Plussat: The peaceful moments from my room’s view

Miinukset: Nothing

Plussat: Perfect in every way. Location, breakfast, service. Beautiful hotel huge rooms. Gym is excellent. Simply perfect hotel

Plussat: Best hotel in Baku . Great location and close for everything. The room was comfortable. The staff was friendly and helpful. Special thanks to Mr. Kanan Huseynov Assistant front office manager for his assistance . He was one of the best staff i met in the hotel who made my stay enjoyable and made sure i was happy with the service provided . Highly recommend hotel.

Plussat: Amazing hotel at the heart of the city , you can ask or think of better than that if I could give 1000 rate I would easily give them. The best hotel in baku no question , it will be the only hotel i go when I am in baku , I am just speechless , about the behave of the staff how they are doing more than they should to make you feel welcome every single problem or wish will be solved or happened, a lot of hotel staff can learn from that staff . Thank you all of an unforgeable vacation just perfect

Plussat: The best hotel in Baku. Special thanks to Mr. Kanan Huseynov for his worm welcoming and his services to us. His kindness will make us visiting the four seasons hotel again.

Miinukset: Nothing

Plussat: Great location, friendly staff, comfortable and clean rooms.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was amazing and all the staff was incredibly helpful and always went out of there way to help. Special thank you to Anar for being extremely helpful with all questions we had to make our time in Baku a better one. Big big thank you to Farid Valeriya Aydan Mukhtar Asim Fuad Samir Samir Snejana Turkan The room service cleaning lady And everyone we delt with. I will definitely be staying in this hotel when i come back. My time in baku was good but my time at this hotel was perfect and the highlight of the trip.

Miinukset: Nothing. Everything was perfect from day one until we left.

Plussat: Everything is good

Miinukset: Everything is good

Plussat: Perfect hotel staff , beautifule people, prefect rooms , clean, big rooms. Thanks hotel we are enjoy every day .Thanks chef is the best man.BRAVOOO BIG BRAVOOOO Thenks for every thing wonderful people .Perfect Baku

Plussat: The staff were really kind

Plussat: Ystävällinen ja auttavainen henkilökunta

Plussat: Great hotel!!!

Plussat: Everything. Breakfast exceptional

Miinukset: Nothing

Plussat: The staffs were so helpful and polite, almost all of them speak English, so they understand you very easily. The outdoor pool was very clean and nice, the Gym has been equipped well with TechnoGym machines. And last but not least Breakfasts were perfect.

Plussat: The cleanliness, The Gym, The breakfast, The pool, And The Staff

Plussat: Everything from staff helpfulness to facilities. Excellent value for money.

Miinukset: Breakfast menu could have been better.

Plussat: Nazim @ executive lounge took good care of us. The staff is very friendly.The Jazz Club was excellent if you're not looking for a nightclub. FYI, use the app BOLT for getting around the city. It's so cheap compared to those London taxi thieves.

Miinukset: JW would have been better but we chose this due to the ratings. Not worth the price we paid. The food is average. Nothing amazing. The facilities are average, not Fairmont quality. When we arrived the room has an awful odor which stayed for the next 3 nights. The TV/coffee counters were still dirty, they were not cleaned even though our check-in was late. The experience wasnt at all what Fairmont is all about.

Plussat: Nice view

Miinukset: Very beautiful view

Plussat: Every thing except the A/C the room was extremely hot and theuly couldn’t fix the problem

Miinukset: The Hotel management didn't respond to the A/C problem activity they kept sending engineers to fix it instead of moving us to another room. We slept in a very hot room for 2 nights.

Plussat: The only good things about it are location as you can easily reach to all the interesting places and attractions and you don’t necessarily need a cab; and the view from the sea rooms and the 19th floor Gold lounge which are indeed breathtaking. As regarding the staff, have to give credit to Nazim Salmanov - he is polite, respectful, action oriented, problem solving, with a perfect english and manners.

Miinukset: Had a sea view room at the 21st floor - room was quite small, and overcrowded with furniture and unfortunately not modern new one. Curtains were dirty, no slippers and no dental care kit available. The smell was horrific - from the entrance in the main lobby you can smell the closed air, moist and cluttered. On the lobby of 21st floor, where you can sit and enjoy the view of the other 2 towers, AC was not working and the smell was even worse. Food options for breakfast, afternoon tea and the “dinner” included in the Gold package were quite limited as well - again, the only thing compensating is the view from the dinning area.

Plussat: The views across the city of Baku and the Caspian Sea from both our bedroom and the 19th floor restaurant. The rooms were very well appointed and a good size with a comfy bed. The reception staff were very friendly and approachable for advice / questions.

Miinukset: The waiting staff in the restaurant at both breakfast and evening meal could have been more attentive. It was often a case of having to chase them for a coffee / wine top up rather than what they should of done in a hotel such as this, which is to be observant and see what guests require.

Plussat: Kaikin puolin upea hotelli. Hyvä aamiainen, tasokas kuntosali, sisä- ja ulkouima-altaat ja deluxe-huone ainutlaatuisen upeilla maisemilla.

Miinukset: huoneet ssivottiin vasta klo 17 aikaan eli varsin myöhään. Fairmont Gold loungen palvelu oli osin aika verkkaista, vaikka palvelu on tarkoitettu VIP kanta-asiakkaille.

Plussat: The staff are well-educated and they can speak a fluent English. However, except for the staff on the reception, others’ English level are still relatively limited.

Miinukset: The service and the sanitary condition in the restaurant is not so good... there was a fly lingering on my steak, and when I called the servants to come, they didn’t understand the meaning of the ‘fly’...

Plussat: Highly recommend a gold suite facing the Caspian Sea, with the best views in the city.

Miinukset: The Gold Lounge on the 19th floor was chaotic at breakfast time. The hotel needs to do more to get this organised.

Plussat: The view from the room is spectacular and this hotel has a very nice spa and great breakfast.

Miinukset: The mini bar in the room is locked, if a guest wants something from the mini bar they have to go down to reception to get the key, this is very inconvenient, and also a strange policy. The mini bar in the rooms should not be locked.

Plussat: The view and so clean hotel

Miinukset: Normal service

Plussat: They have agood staff

Miinukset: Ac is not cool

Plussat: The view from our room over the Caspian Sea and Baku Boulevard was truly outstanding. Room was very comfortable, spacious, with a fantastic shower. Comfortable bed. The spa, pool and gym facilities were great. Staff were very helpful.

Miinukset: We were a little disappointed to learn on arrival (mid-September) that the outdoor pool area was closed for the summer (the temperature was still in the high 20s).

Plussat: Breakfast was great as usual, bed is comfortable and spa facilities are exceptional.

Miinukset: Upon check in no toiletries were in the room, and the mini bar was empty. Requested several times, and still they didn't arrange. Room service forgot to clean my room, had to place a call in the afternoon to Guest Relations. Stayed here before, so I know they can do much better.

Plussat: Swinning pools and spa, garden. Breakfast was nice

Miinukset: all good

Plussat: Everything.

Miinukset: Perfect stay as yiu would expect from Hyatt.

Plussat: the hotel location and in house facility

Miinukset: The hotel is good, but the hotel Management , is trying t take money out of booking deal as much as they can, for example if you book room for 2 guest, and the guest didn't show during the check-in, then once comes the hotel will charge you. really disappointed.

Plussat: Cleanliness, staff, the bed was extremely comfortable and if I could I would've stolen it

Miinukset: Nothing

Plussat: Spacious room and comfortable bed

Plussat: The hotel staff is very friendly and helpful. Breakfast is very good and the location is perfect.

Miinukset: At breakfast time due to the crowd occasionally the staff have delayed to replace the utensil.

Plussat: Breakfast is average at best and amongst the dearest in the city

Plussat: Clean, comfortable, and i liked the location if you love walking you can walk to Nizami Street in 20 minutes. Taxi always around Safe area in general

Plussat: In general was good.

Miinukset: Breakfast was so poor selection, and plates wasn’t smell good.. and the cost of having breakfast with the room was too much comparing to the quality of breakfast buffet.