Baku hotellit lähellä Teze Pir Moskeija

Plussat: Ystävällinen ja auttavainen henkilökunta

Plussat: Especially people in reception and Ms Emine in restaurant was very polite and helpful.

Plussat: Should have Arabic breakfast

Miinukset: Nothing

Plussat: Breakfast was very delicious

Miinukset: Bed was high )))

Plussat: Everything was good.Mr Anar is an absolute superstar Receptionist was very very nice and helpful Pool was wonderful.Gym was huge and clean Chef was very nice and smiley Room service pizza was yuuuuum and cheap and very big housekeeper was excellent very friendly Location is great too

Miinukset: Breakfast could be better it was very basic. No toaster??? And not much bread to choic from room is small

Plussat: The best service I ever had. The chef and waiters are just amazing. The pool is very nice. Huge rooms and very good working WiFi which is important. The room service and free wine with fruits just made our trip pleasant. Recommended for those who appreciates good service. The building may not be the top. Other things compensate

Miinukset: Not applicable

Plussat: I like everything in Grand Europe hotel. That was excellent. Thank you to staff and management

Miinukset: I like everything

Plussat: Everything was awesome , from Front Desk Reception,Bell boy, house keeping and all.

Miinukset: Na

Plussat: The breakfast is very good. Personal attention from staff, all of whom are very friendly. THE cook comes to the table, makes what you want and asks. Rooms are clean and are always cleaned properly, good beds and the staff at the hotel is very welcoming. Swimming pool is large and lots of sun beds. Regularly received a little extra in the room, fruit basket, bottle of wine. Excellent hotel!

Miinukset: Nothing

Plussat: The staff are the reason of hotel’s success. They are very nice and welling to help and support you on all your needs. I Give them 10/10

Miinukset: Nothing

Plussat: The bed, the view, the staff, the large size of the rooms, food. And special thanks to the staffs at level 19 for the upgrade. They will treat you as golden member.

Miinukset: Nothing all was fantastic. I would come again to the same hotel next time.

Plussat: Very good and very nice

Plussat: Everything was nice thanks Nice staff and friendly good view

Plussat: Location excellent Good for family

Miinukset: Nothing

Plussat: Very bad staff

Miinukset: Ok

Plussat: Kaikin puolin upea hotelli. Hyvä aamiainen, tasokas kuntosali, sisä- ja ulkouima-altaat ja deluxe-huone ainutlaatuisen upeilla maisemilla.

Miinukset: huoneet ssivottiin vasta klo 17 aikaan eli varsin myöhään. Fairmont Gold loungen palvelu oli osin aika verkkaista, vaikka palvelu on tarkoitettu VIP kanta-asiakkaille.

Plussat: Saimme upgraden sviittiin, joka oli upea. Gold Lounge -palvelut olivat erinomaisia ja hotelli hyvällä paikalla.

Miinukset: Ainoa miinus oli hieman kulahtanut uima-allasosasto, joka ei mielestäni vastannut hotellin muuten niin upeaa 5 tähden tasoa. Pienellä rempalla siitä saisi todella hienon.

Plussat: I liked hotel lobby and room I don’t like the location Coz I have to hire Taxi all the time Mr. Essa upgraded to the Fairmont Gold with USD 66 (AZN 112.1 ) per night for 2 and they not allowed him to take his friend who not stay with him in the same room.

Miinukset: the reception took long time for check in

Plussat: Highly recommend a gold suite facing the Caspian Sea, with the best views in the city.

Miinukset: The Gold Lounge on the 19th floor was chaotic at breakfast time. The hotel needs to do more to get this organised.

Plussat: I arrived early in the morning and the staff was so helpful with checking me in earlier. They also upgraded my room. The view was amazing. Also loved the early evening wine hours in the Fairmont gold lounge.

Miinukset: The outdoor pool was closed for two days of my stay because of strong winds, but it’s not the hotel’s fault

Plussat: Everything

Miinukset: The bathroom has been broken several times. The reception didn't help at all. We waited for quite long time. The engineers came late and worked slowly. After they fixed it, it was broken again and again. There was even no hot water as I tried to have a shower. We insisted on changing the room but reception refused. They said that the rooms on the same floor were full. They would like to arrange us to 10th floor, but we lived on the 21st floor. This change was like a punishment instead of a equal adjustment because the lower floor is of course worse than the higher one wich the same room condition. Late at night we found water not run at all. So we went downstairs a 3rd time and argued with the reception for ten minutes. They agreed to upgrade us to a suite. As we tried to change on the next day, it didn't come true. The reception said that it was not possible because the suites were full at that moment and we must wait until they moved out. As we talked with them in the evening, when we thought that guests had already gone and suite for us was ready, they played tricks again, saying that we could not be upgraded and giving no reason. We went upstairs and found our door not closed after somebody had cleaned it. Who will protect our property if the door is opened in this way? The negligence of the hotel could be more than this? Did the reception think that we deserve no service at all? We paid a lot and also got a much pain. I need an explanation from the managing department.

Plussat: Location Food

Plussat: I got sick on the staff was incredibly helpful and understanding

Miinukset: Nothing

Plussat: Quiet, the reception is wonderful, the staff are excellent .

Miinukset: .

Plussat: The staff at the hotel were wonderful. They were very professional, and at the same time they acted like they were your friends. At many other hotels staff can be like ”trained robots”. The hotel has a beautiful interior and is located in the beautiful Old city of Baku with most of the interesting things of Baku in the neighbourhood, very convinient for a tourist

Plussat: Excellent location Clean rooms The hotel manager was professional, The reception stuff were good especially (Orxan)

Miinukset: Nothing

Plussat: The lokation is perfect in the center of old city

Miinukset: Only some bad smell in the bathroom And weak smell not that strong Otherwise everything is perfect

Plussat: Location, service.

Miinukset: My bathtub was out of order. Smell of cigarettes at some places

Plussat: Very nice breakfast Amazing location Thanks to hotel admin for finding us a room on 3rd floor (were there are elevator

Miinukset: To have an elevator for all floors

Plussat: Everything was excellent and i love to thank the manager mr Nuran for giving us early check in and for his respect for the gusts

Miinukset: Nothing

Plussat: Location and the design of the room was perfect

Miinukset: Bathroom was terrible smell and water leak also I had to call for every thing I need when they clean the room they didn't renew the water or the shampoo. Imy baby with me and the baby cot they send was broken old and dangerous for MT baby

Plussat: Nice & clean room Staff friendly

Miinukset: -

Plussat: Breakfast only

Miinukset: I have 2 rooms, Too noisy in hotel and near by construction... Staff mostly don't understand English and not easy dealing with them.. Only Ali.... Rooms r too small tiny... Not ready with tea coffee water heater cups and other needs only by order... Not clean and don't clean well you have to watch and c what to clean and how, ridiculous... Rooms need maintenance especially water leakage n toilets...toilets too small.... No facilities nothing... Reception is small and not clean... Not happy

Plussat: Location near Nizami street.

Miinukset: Staff not cooperating. I asked Mr Mehman to do my immigration registration but he was sluggish and I had to go myself to do it to avoid 400azn fine. Stairs to reach upper levels and breakfast hall.

Plussat: Very clean and near everything men at hotel very helpful ! Printing tickets and ordering Taxie anything ! Breakfast was lovely

Miinukset: Love every thing

Plussat: Breakfast...cleanliness

Miinukset: Very conjusted bathroom THEY prefer cash rather than payment by card.

Plussat: The Location was good - very closed to the old town (approx. 5 minutes to walk) and there are many good restaurants nearby with reasonable prices.

Miinukset: Everything was dubious. Upon my arrival at 5.30 AM all staff members at the reception - five persons were sitting there - have not even greeted. One of them has told me unfriendly that the taxi driver I reserved had to come back because I hadn't appeared. For my explanation that the passport control was so crowded (approx. 350 people were standing there at 3.50 AM) and I had to wait for 50 min., he just said that I had to pay the whole amount (30 AZN = 16 euro). After negotiations I still had to pay 18 AZN (=10 euro). Then at the check-out they told us to pay for a bottle of water kept in the fridge though we hadn't even opened the fridge at all, and though they haven't had any time to check our room if we took some or not. For our request to call a taxi, a personnel ran out to the street and a very old car (no taxi!) came, and we had to pay the amount to the hotel - I don't remember the exact amount but it was very very expensive! Furthermore in your room on the ground floor you will hear every step of the people walking on the corridor and every voice from the corridor and neighbor rooms for the whole night. I am usually not so sensitive to sound but I could not sleep in this hotel at all.

Plussat: We had excellent experience staying in The Passage Boutique Hotel.

Miinukset: The room and the bathroom were neat and clean. The house keeping was best. The hotel staff was very friendly and helpful. Special thanks to Muhammad, Fawad, and the others. We highly recommend this hotel.

Plussat: The staff are very friendly and helpful especially Mahman

Plussat: The staff is very friendly special in the reception

Plussat: Breakfast was delicious. Thanks to Mehman for assistance.

Plussat: Location of the hotel is very central. Room was clean and modern. Nice breakfast.

Plussat: We forget some belongings the staff kept for us and give it back. Thanks for Rufat , Husyen and Turkan.

Miinukset: No baby crip was available for 2 nights. Toilet's door locks are broken. Towels are small and low quality. Water bottles are too small and provided only in first day. In summary, You can feel the cost reduction in facilities in every corner.

Plussat: Just a location and staff

Miinukset: There are no facilities to keep 4 star in the mind. Even you couldn’t find toilet accessories like, Tooth brush, Lotion etc

Plussat: everything was perfect

Miinukset: nothing

Plussat: Breakfast was perfect

Miinukset: The bathroom was so small and air condition was not working well even at the maximum volume.

Plussat: Pleasant stay and very friendly welcoming staff

Plussat: Location was very good

Miinukset: Room service and staff not up to mark

Plussat: Liked the room and balcony were spacious, breakfast was good, helpful staff

Plussat: Everything was great with the hotel. The personal, the food, room service timing was excellent.

Miinukset: Nothing to say

Plussat: Best location and very clean rooms, staffs are very good. Good service from the staff.

Miinukset: Break fast , no much options. Need to consider Asians also .

Plussat: Location is perfect. walking distant from Nizami street and Park Bulvar Mall across the street.

Miinukset: Check in process very very slow

Plussat: Location good, room good size, beds pretty comfy, nice decor

Miinukset: Nijat on reception was not very welcoming, told us we could check in at 2pm, arrived at 2.30 and had to wait till nearly 3pm. Insisted we paid cash, even told me I should go ATM if I didn’t have cash on me. I paid in USD in the end with poor conversion rate. Just a rude unfriendly first experience at the hotel. The hotel is having building work done which can be heard all day, woke me up in the morning. I fancied a brew in the morning, selection of tea and coffee, mugs....NO KETTLE?? Not a bad hotel but not a 5 star hotel. Wouldn’t return.

Plussat: The location and the staff.

Miinukset: Nothing

Plussat: Location

Miinukset: The rooms not cleaned, bad service from the reception, they asked me several times to pay by cash, they asked me to cancel my booking in booking.com to avoid government fees.

Plussat: Good location, helpful staff...

Plussat: Staff was helpful specially mr. Nijat And great location

Miinukset: View from the rooms

Plussat: Staff were excellent. Rooms were spacious and clean. Location was excellent.

Miinukset: Breakfast food could have been a bit fresher.