Baku hotellit lähellä Puppet Theatre

Plussat: Hyvä aamiainen. Mukava huone.

Miinukset: Tänä päivänä toimivan internet-yhteyden tulee olla peruspalvelu. Nyt käytäntö erilaisten maksujen ja lyhyiden ilmaisten selauspaikkojen kanssa oli sekava ja turhauttava. Joillekin henkilökunta lisäksi avasi maksuttomua yhteyksiä, toisille ei. Tämän tason paikkaan tällainen ei kertakaikkiaan sovi!

Plussat: Hotel location

Miinukset: Room spacious was not enough too small.

Plussat: Room is not spacious enough, furniture was old, decoration and design were dismal colors. My reservation was not including breakfast. Location was good.

Miinukset: Staff was very cooperative and helpful.

Plussat: Nothing staff very bad

Miinukset: Anything you ask from the reception they will told you this is our policy if you ask them to talk with the manager he will answer to you this is our policy ....... Hotel its only for the policy policy policy

Miinukset: Not recpikt from some staff - and not recpikt the time for the customer

Plussat: The location, near to the most iconic places in Baku.

Miinukset: Nothing

Plussat: 19th floor lounge and breakfast

Miinukset: Housekeeping services do not match the standard of hotel

Plussat: Kaikin puolin upea hotelli. Hyvä aamiainen, tasokas kuntosali, sisä- ja ulkouima-altaat ja deluxe-huone ainutlaatuisen upeilla maisemilla.

Miinukset: huoneet ssivottiin vasta klo 17 aikaan eli varsin myöhään. Fairmont Gold loungen palvelu oli osin aika verkkaista, vaikka palvelu on tarkoitettu VIP kanta-asiakkaille.

Plussat: Saimme upgraden sviittiin, joka oli upea. Gold Lounge -palvelut olivat erinomaisia ja hotelli hyvällä paikalla.

Miinukset: Ainoa miinus oli hieman kulahtanut uima-allasosasto, joka ei mielestäni vastannut hotellin muuten niin upeaa 5 tähden tasoa. Pienellä rempalla siitä saisi todella hienon.

Plussat: Highly recommend a gold suite facing the Caspian Sea, with the best views in the city.

Miinukset: The Gold Lounge on the 19th floor was chaotic at breakfast time. The hotel needs to do more to get this organised.

Plussat: My girlfriend and I decided to go on vacation in Baku and of course we saw the Flame Towers and we wanted an unforgettable experience. The hotel looks amazing from the outside, the view is great and they have much to offer. You can get in contact with the personnel and they reply very quickly.

Miinukset: But unfortunately they didn‘t tell me what‘s going on at the moment even tho I asked. We arrived at march 15th 2020 and the corona virus was big. I asked about vacation in Baku because I‘m from Germany and everything should be fine. It wasn‘t. My girlfriend arrived earlier and made it to the hotel. I was put directly under quarantine for 5 days. Of course it was my fault but It was the first disappointment. I got in contact with the hotel and said that I don‘t care about paying for 2 people as long as my girlfriend will be treated well. But it wasn‘t the case. She was asked the first two days for the payment even though I was the one in charge for that. I gave both my credit cards in which I had more than even enough money for the stay but the hotel wasn‘t able to charge. My girlfriend came to the hotel one evening and the hotel room was blocked. She paid otherwise she would have been kicked out. Before, I asked for a transaction or paypal or anything, because it must be the fault of the hotel that they couldn‘t charge my credit cards. They didn‘t reply to this date. After my girlfriend paid, they apparently were nice to her, brought her fruits and wine and said sorry. Nice gesture but after she cried for three days in the hotel, it was a bit too late. On the last day she received a business card for the hotel and a taxi to the airport. Again, nice gesture but the damage was done. Since I never saw the hotel in person, she should tell me what‘s good and bad about it. The good things I listed above. The bad things were the smell in bathroom. It smelled very bad like someone forgot his old clothes and there was hair in the sink right away from the beginning. The room was not clean at all. Some spots were even just dirty. A No-Go for a 5* hotel with that status. In general she had the feeling that the hotel just relies on the 5* status and everything else a 3* hotel does a better job. Very disappointing.

Plussat: All was great!

Miinukset: Nothing

Plussat: Aamiainen oli erinomainen ja runsas. Huone oli erittäin hyvä ja sänky loistava ja tyynyt hyviä. Näköalat hotellista mahtavat. Hierontapalvelut hyviä. Sijainti keskeinen ja hyvä palvelu, ystävällinen henkilökunta. Todella siistiä koko hotellissa. Hotellin valaistus oli huippua ja koko kaupunki oli hyvin valaistu.

Miinukset: Hintataso kallis verrattuna kaupungin muihin palveluihin ja paikkoihin. Ulkouima-altaan vesi liian kylmää ja sisäallas remontissa kaksi viikkoa. Allasalueella ei ollut yhtään roskiksia.

Plussat: Nice location very friendly staff view on the 19th floor excellent

Miinukset: All perfect

Plussat: good food, very friendly and good qualified staff Hotel at a great location and well equipped

Plussat: Tyylikkäästi restauroitu, viihtyisät oleskelutilat, suuret huoneet, erinomainen sänky, hyvä aamiainen. Ystävällinen henkilökunta.

Miinukset: Kylpyhuoneen lattialle jäi vettä.

Plussat: Quite

Miinukset: First of all ,the guest has to call them many time to inform them to collect the food dishes after breakfast .

Plussat: Thanks

Miinukset: Thanks

Plussat: Location

Miinukset: Daily cleaning was not up to the mark

Plussat: Great servise and design

Miinukset: The bath didn't work well (the hot tap was broken)

Plussat: Good location. Generally helpful staff especially Narmin ( the customer services lady) and the masseuse in the hammam. My complementary massage was wonderful and we enjoyed the hammam experience.

Miinukset: I was surprised to be asked to pay up front on arrival. Also to be charged half a night’s rate for early check in. I appreciate we arrived early in the morning and therefore I would not have been surprised if I had been told the room was not ready and to come back later. I stay in hotels worldwide at least once a month and never have I been charged such a rate for early check in. The room is either ready or it’s not so why the additional fee? The hotel was also noisy. On Friday night there was a party until the early hours and it sounded like the music was in our room. The view from our window was of the kitchen and an untidy outside area.

Plussat: First time staff took care via Whatsapp about problems and wishes (Narmin) and reacted very well.

Miinukset: Bathroom....

Plussat: Highly recommended! Good location and comfortable stay.

Miinukset: Liked everything. The staff was helpful.

Plussat: The location was great, my top reason for selecting your place. Breakfast was okay.

Miinukset: The mattress in my room were very soft, either because they were old or used a lot. I've a backpain now

Plussat: once checked in, we noticed bad smell from washroom and when I informed them, they got it fixed within few minutes

Plussat: Very nice breakfast Amazing location Thanks to hotel admin for finding us a room on 3rd floor (were there are elevator

Miinukset: To have an elevator for all floors

Plussat: Amazing historical aura. Nice people. Good location next favourite spots. Thanks to Nara she takes good care of guests.

Miinukset: Breakfast was poor.

Plussat: staff and size of room

Miinukset: entrance to be more welcoming

Plussat: All the staff was great and friendly

Plussat: Huone oli erittäin tilava.

Plussat: It was one of the best possible location in Baku, I have been in Baku for 7 times and every time, I tried to stay in different location and district. I can say that it's best location. Clean, cozy and comfortable, good staff, good breakfast. I'm sure that next time it will be one of my choices again.

Miinukset: They didn't charge my room everyday. Not enough tissue at all.

Plussat: location was superb, close to all attractions

Miinukset: evening time was a bit noise from outside

Plussat: Aamiainen vaihteli sopivasti ei kyllästyttänyt koko viikolla

Miinukset: Meille annettiin hotellin huonoin huone klo 5 yöllä, palasimme respaan ikkunasta otetun kuvan kanssa. Ei ollut vaihtoehtoa! Luvattiin vaihtaa seuraavana päivänä. Saimme hyvän huoneen. Kotiin tultuamme huomasimme, että varausmaksu oli otettu 2 kertaa, nyt odotamme häviääkö toinen, kun maksoimme lähtöä edeltävänä , päivänä. Olisimme mielellämme maksaneet etukäteen ,Mutta se ei onnistunut.

Plussat: As all Staybrigde Suites, Baku branch was like at home. We've enjoyed! Just few meters from Baku Central. 10 minutes by walk to the seaside. 28 Mall shopping center just 3 minutes by walk.

Plussat: Large rooms with kitchen and living room

Miinukset: Parking is crowded sometimes

Plussat: The location and the view

Miinukset: The room AC wasnt good and it was 36* inside the room so i had to open the balcony door the whole time .. and live with outside noises.

Plussat: The staff and the hospitality.

Miinukset: The AC wasn’t working. No regulations and the rooms were either extremely too hot or extremely too cold.