Centara Watergate Pavillion Hotel Bangkok

The breakfast was great. We enjoyed it very much Great location to shopping and restaurant. Pratunam market is just opposite the hotel. 5 mins Walking distance to platinum mall.

Great location and always clean. Great rooms Breakfast staff excellent as well as luggage guys. Gym is also good. Little touches for the kids was nice.

Front of house staff poor not sure if they knew what they was doing.Tried to charge extra for my son even though they had already accepted the booking. Again tried to charge me more for a toy after been told a lower price. Check in very slow even after they asked for my arrival time. Been here before many times and this was the worst check in yet.

Staff were friendly and also flexible to let us has one room collected earlier at about 11.30am! Nice gesture tho we do not need the room early.

Was not able to get connecting room. Staff only informed us upon checking that if connecting room is need. One of the room has to be a higher class like deluxe or something like that. will be good if they Cld inform us before our arrival or let us pay the difference and get what we need.