ibis Styles Bangkok Sukhumvit Phra Khanong

The staff at reception did not provide reciept for the money paid and denied that we gave any money. Then we had to chevk the camera to show

The reception staff were not cooperative at all. On the first day I did some payment in cash but was not given any receipt. On the day of check out The lady duty manager started telling me that no cash has been paid as there is no receipt in the file. Had to spend 20 mins to get it all sorted out. Did not expect this from a brand like IBIS. We reached earlier than the check-in time as our flight was preponed. We had 3 rooms booked and asked for one room just to keep our luggage and freshen up as we had to go out for the whole day soon, but the staff did not provide the same.A little up and down in the timing should be adjusted. Have seen much better adjustments in other hotels.