Baños (Tungurahua) hotellia

Plussat: The peacocks on the grounds are wonderful. The fireplace adds comfort to the room. The spa and staff provided excellent service.

Miinukset: The bathroom lighting and mirror could use some updating for application of cosmetics.

Plussat: Beautiful attention to detail, friendly attentive staff, clean, comfortable facilities, freshest, softest linen, delicious food and wine and a deeply relaxing, safe energy to the land itself. The only place i would stay were I to come back to Ecuador.

Miinukset: A cappuccino for breakfast would have been great

Plussat: Garden,view,tranquility,quality of rooms

Plussat: The grounds are incredible!! Seriously breathtaking. The food is great as well. The city of Baños is truly spectacular and we couln't imagine staying anywhere else during our stay. We stopped over in Quito for a few days prior to going to Baños and wish we had gone straight from the airport. So much to do in this gem of a town, but Samari also provides an amazing place to relax as well. Creates a good balance for your time at this location.

Miinukset: The beds were SUPER firm. I can't remember if I booked two beds (not sure why I would since it was my partner and I), but they didn't have a one bedroom avail, so we had to sleep in separate beds, which was a pretty big bummer. They also didn't seem to care that we were in a two bed room. Also, they placed us next to a family of SIX! My recommendation to the resort would be to separate families from romantic partners... different sides of the hall or something? Also to that note, there were more kids/families than I anticipated. Still it's hard to complain since you're literally in paradise. Just some things to know ahead of time, no deal breakers.

Plussat: Breakfast and the beautiful grounds

Miinukset: Screaming children at the spa and waking us up at 7 AM

Plussat: Samari Spa Resort is a piece of paradise on earth, which I would definitely recommend. It's a must!!!

Plussat: cleanliness, comfort and at a perfect distance from the town center. the facilities looked interesting although we only got to use the pool which was heated and very clean.

Miinukset: we got back to the hotel at 3 am on saturday, the gates were closed, the staff member in charge wasnt around. we had to wait 30 min until a guest inside went to look for someone who could help us in.

Plussat: We stayed in the hotel for one night only, which was too short to enjoy the town and surroundings. The hotel was comfortable, the room was large, beds good, bathroom with hot water, WIFI was working properly. The hotel has a nice inner garden and the rooms are situated around it. The breakfast was plentiful with lots of fruits, muesli yoghurt etc. Hotel staff was friendly and helpful. They helped us get a mountain bike directly, and also helped to get our car out of the private parking lot, where most of the space was blocked by another car. We drove on mountain bike to Rio Negro and visited Rio Verde and the Cascada El Pailón del diablo, which was super.

Miinukset: When you come by car, perhaps it is better to park in the street, because the parking lot of the hotel is small and other cars may block the exit.

Plussat: Very convenient location right on the edge of the town but 2 minute walk from everything so quieter than most but still near to all shops and restaurants. Reception staff spoke good English and very helpful. Rooms spacious and clean. Wifi good.

Plussat: Floresta Hotel was the best place we have ever stayed in Ecuador. Very nicely decorated hotel, attention to details, very friendly staff and super location. Not to forget the rich breakfast buffet and the nice and professional in house travel service of Ximena! We will come back for sure!

Plussat: The stuff is very nice and helpful!! The shower is amazing. The breakfast is nice and gets you a nice start to your morning. There is a nice kitchen if you want to cook.

Miinukset: My bed was not very clean and had dust on it. The location is pretty bad and feels out of the center, but you get to the center by a 10 min walk.

Plussat: Super friendly and helpful staff. Really good breakfast. Nice Dorms. Super facilities!

Miinukset: All was A-MA-ZING.!

Plussat: The owner gived good explenation about the things to do around and the tours. The breakfast is really great. Wifi worked well. Next to the stairs to hike up to casa del arbol

Miinukset: Only thing was , that sometimes, i felt a bit of presure to book all the trips trough the hostel.

Plussat: Staff was great! The place was great and really safe! I really liked it !

Plussat: Great breakfast. Nice patio with hammocks and chairs. Very helpful staff.

Plussat: Staff was amazing, room was ok.

Miinukset: No soundproof walls like described. Breakfast was not like expected or in pictures.

Plussat: The staff was exceptional. I had made a mistake in our booking and the receptionist, can’t recall his name was super helpful in fixing my confusion with the booking/reservation. He couldn’t have been more understanding and helpful. He made us feel at home. The next day we had booked an excursion with another company and he helped us when we were having some trouble getting them to pick us up. Wish I had known they offer the same tours. Breakfast was delicious even my picky teens loved the breakfast and asked for seconds!!!!

Miinukset: There was nothing not to like everything was perfect. Home away from home.

Miinukset: U can't use the wifi or the kitchen after checked out (11 am) and when I complained about it, I got kicked out. Staff were not nice, rooms were okay but nothing specials. Empty hostels, not social at all

Plussat: You can do cooking here. And bathing experience is nice.

Plussat: Awesome views of the mountains and volcano. Staff are very welcoming and friendly.

Plussat: Absolutely stunning with lots of superb flora - loved the place - wished we stayed longer!!!!

Miinukset: All was excellent!!!

Plussat: Great view!

Miinukset: Buth tube was not working. It worked only the shower. It would be great if we could use the bath tube too. La tina de baño no estaba funcionando. Sólo funcionaba la ducha. Hubiera sido fabuloso que pudiésemos usar también la tina.

Plussat: Loved, loved the location, awesome for kids to take a little adventure throughout the property along with an awesome game room.

Miinukset: The shower head was broke, there was a leak in the bathroom sink and the 2nd shower was clogged. Water was at cool temp. The TV was broke (much needed when you have kids for a wind down moment). Spider webs throughout one bedroom and moths throughout the bungalow. We advised them of the issues and they had no plans to fix it until they had some time, which wasn’t during our stay. Very disappointed in this area especially when you have small children.

Plussat: The staff was very warm and helpful. The property is very unique and interesting. The room was very large and the bed was comfortable.

Miinukset: Unless you have a car, the location is not good. There is really nothing close by. The restaurant did not open for dinner as advertised. Breakfast was good, but the same every day. No one spoke English which made it challenging. Lots of car alarms in the parking lot.

Plussat: The view of Baños is excellent, it feels safe. The owners are really friendly people, willing to tell stories, the breakfast is good, with bread and jam made at the property and Ecuadorian coffee. The rooms are comfortable, is a great place to disconnect yourself from the city while still being close to it. I think is a great place for a family and adventurers.

Miinukset: While I was ok with it, there is a walk (around 10-15 minutes, going up the mountain) to reach the property, my mother didn't like that much (also, you have to plan around that, because you would not like to do this walk many times a day). Like I said, if you plan for this, it should be not an issue.

Plussat: Superb hosts. Like living with a family. Amazing views, clean air, home cooked food. Best chicken soup in the west! It’s a hike uphill, on a dirt track - but well worth it for the peace and views.

Plussat: The lady owner Betina was extremely lovely. The view is wonderful.

Miinukset: This is an inaccessible homestay up a mountain so steep and far from town only a person with a small backpack and no luggage could reach. Even with horses (which you have to pay for) to bring bags up it is very hard to reach and parts of the hill you have to slide down as they are difficult. With rain this would be a nightmare. I am a bit disappointed the reality of the access is not fully disclosed. We knew it was a bit of a mountain walk but the reality is far more extreme. If you plan on doing nothing for a night then maybe a night, but the price we paid really does not justify this stay. if you want to get into town for tours this is totally logistically impossible especially with two young children. You are staying with a family and their two small children and since it’s hard to leave the property you are stuck there also for food which compared to town is expensive. This was a very expensive mistake for us unfortunately as we booked for two nights but left after 1 paying a 50 euro penalty. Also the property knew in advance we were only one adult two kids as my husband had to return home due to illness. The cost of the one nights stay at Casa Amarillo cost as much as two nights in a 4 stay hotel in town. Also when asking for help with a tour of the town only provided the option of 80 dollar tour or use local Chiva nothing else. This was disappointing as 80 euro for a few hours sightseeing not in our budget but that was apparently the only option. On getting to town we soon discovered you can hire a taxi for the day for 20 euro to take you to all the places or the cheaper 4 star property we moved to arranged immediately a driver in 4x4 from 11 until 5 pm for 40 dollars. This property was not good value for the very high price we paid and the location is not for anyone except fit young backpackers with small rucksack.

Plussat: Kind hosts. Beautiful view.

Miinukset: Long steep non-paved road to Casa Amarilla (10-20 min walk from town), so we didn't use tur fascilities that much.

Plussat: Breathtaking views of Baños and the surrounding mountains. Hosts were excellent company and very accommodating.

Plussat: Good view and friendly host. Enough size room and lovely pet.

Miinukset: A little bit walk from town.

Plussat: The view, the owners, the garden and the friendliness of the space.

Miinukset: The hike to get up to the property while it is raining is a little challenging. I would have been better to be a little more aware of what to expect from the hike up to the property. This is the best view/value money can buy in Baños

Plussat: These three days were amazing thanks to Bettina and Darwin !! The walk definitely worth this amazing view. Peaceful place in the middle of the hills. The breakfast is really good and the food too ! Thanks for the tips and the coffee beans. We won’t forget your family :) Camille and Romain

Plussat: It is a bit of a walk to get to the accommodation but it is definitely worth the trip: nice people and very quiet.

Plussat: The grounds and buildings are absolutely stunning . The owner and staff are very accommodating and friendly. We felt welcomed and at home. Our stay here was very enjoyable and special.

Miinukset: Very far from Baños, and it was way too expensive for what it was. Look for cheaper and nicer options in Baños

Plussat: Family owned, friendly staff, great views.

Plussat: The personal hospitality and the room! Views, incrediblely comfortable bed, feather pillows, and privacy.

Plussat: - big nice room

Miinukset: - really dirty spa area - absolutely overpriced - very limited breakfast considering the high price - worst hotel on our 3week ecuador trip

Plussat: The Americano coffee was very tasty

Miinukset: More coffee.

Plussat: Nice rooms, friendly staff, nice spa area

Miinukset: Some parts of the hotel look a bit old

Plussat: breakfast, location, staff, and the sound and view of the waterfall

Miinukset: we had to change rooms because of an awful smell. rooms were not as nice as the online pictures

Plussat: Location is great. Short walk to town.

Miinukset: Rooms are old and overdue for renovation Not many options for breakfast.

Plussat: Concierge rubbed me the wrong way when we arrived, he wasnt friendly at all. We never got the welcome cocktail upon arrival and every time we asked fo something he made it see like he was doing us a favor. I understand it was 10 pm but his attitude was uncalled for.We upgraded to a better room even though the original room we payed for was already more. The upgraded room was filthy, stains on the bed and the bed board, had a decent view to the pool. The breakfast wasnt bad and neither was the concierge during the morning.

Miinukset: Night concierge, dirty bed and beadboard gave it that filthy feel

Plussat: Breakfast just ok, facilities poor

Miinukset: Service, room quality and cleanliness

Plussat: Awesome. Tucked in next to a waterfall and across from hot springs.

Miinukset: Above

Plussat: Kind hosts and nice pizza delivery. Even helped us phone an airline company because apparently we bought tickets that were for Ecuadorians only. The view from the breakfast was also beautiful, right by the garden with all kinds of birds (such as hummingbirds). Lots of choices for breakfast.

Miinukset: Location was a short taxi drive for $1,5. The city centre was not really within walking distance. Unfortunately for us there was some construction below our room, but that was of course not the hotels fault.

Miinukset: Staff doesn’t know any English, not even a word. Difficult to communicate as a tourist with limited Spanish.

Plussat: Aldea Real is situated in a gorgeous spot overlooking the river and facing a verdant mountain side. The view and the power of the rushing water is breathtaking. The room was neat, clean and well appointed and a balcony provided great access to the view. The place is managed by an amicable young couple who were able to converse in English as well as Spanish, which came in handy.

Miinukset: While Aldea Real is in a gorgeous spot, it is not particularly close to town; it is about a 8 minute cab ride away. That said, a cab ride is $2, and I felt the view was worth it. My one recommendation would be the need for dehumidifiers to remove moisture from the air to keep mold at bay during the rainy season.

Plussat: Great view of the mountains and river at your doorstep. Excellent breakfast and helpful staff. Very relaxing !

Miinukset: Our room was a little chilly and needed better lighting

Plussat: Location, food and the overall experience was awesome.

Miinukset: The Jacuzzi didn't work properly. I was pretty disappointed by that. Hot water will go on and off.. Besides that we were really happy.

Plussat: The view of the Pastaza River is awesome!

Plussat: The staff is very kind, nice view. It has a delivery service with a detailed menu.

Miinukset: Our jacuzzi had some problem and the water flood the bathroom the first day we stayed.

Plussat: This is how a hostel should be like. Perfect common area with bar and sleeping rooms away in a quiet area. Clean, comfy rooms with a taste. Perfect.

Miinukset: Honestly nothing.

Plussat: The staff was nice, free breakfast was also very good and they had nice activities each day. Also they give good recommendations for anything in and around Baños.

Miinukset: We stayed in a 12 bed room dorm, sadly the bathroom was pretty small and only one toilet and one shower. The bathroom got pretty dirty in a short period of time which wasn‘t really nice.

Plussat: Loved the concept of free dinner mon-wed, the breakfast was great and the beds really comfy.

Miinukset: Unfortunately i found it very dirty in the dorm, you couldnt enter the toilet/shower without shoes because the floor was always to dirty. Only one toilet/shower (at the time we were 13 persons in my dorm). Sometimes i found that the staff werent helpful or happy, some of them seemed very tired and in need of a break.

Plussat: Amazing Hostel ... lot of stuffs to chill in the house ... 4 days stay turned out to be 2 week

Miinukset: Little bit language barrier ... coz I don’t speak Spanish ...

Plussat: The place was very nice for the price. The price included breakfast. The food was good. Very quiet. I definitely will go back!!

Miinukset: Not enough hot water in the bath tub!

Plussat: Everything, the breakfast, the dinner, the staff.. Everything is wonderful

Plussat: The free breakfast was great, delicious bread. The beds are very comfortable and the rooms aren't too crowded.

Miinukset: So many barking dogs outside and thin window panes through which to hear them. Shower took forever to get warm, up to five minutes of waiting, wasting tonnes of water. To receive drinking water you had to pay; it's always been free at other hostels.

Plussat: helpful staff, good bikes for rent, comfy bed, good location, nice bar

Miinukset: breakfast very limited and boring some problems with room availability at checkin, but they solved it and we got our room quickly

Plussat: - Very cool and fun common area with pool table and other games - Nice staff that helped us plan what to do in the city - Very well located - Good WiFi - Hot shower

Miinukset: - Breakfast was included but not very complete: 2 pieces of (good) bread but nothing to put in the bread, 1 banana and a juice/tea - Not much offer in terms of food

Plussat: Great location! You can see the waterfall from the window, spa close to the hotel as well as the center, just a few minutes walk. Nice breakfast, big comfortable rooms

Plussat: Smooth

Miinukset: Old rooms

Plussat: Excelent location Very clean Comfy

Miinukset: Breakfest could be better

Plussat: Loved staying here for new years. Staff were lovely and helpful, location is close walking to all the action but far enough to be nice and quiet. Loved the mountain views. Recommend :)

Plussat: The girl who has a baby from the reception is very friendly, helpful and polite.

Miinukset: Room is more or less OK to stay for 1 night, but it was too expensive for what it was. Breakfast should be improved: the way it is served (slow, nobody explains how it works, all tables were full of dirty dishes, so we have started to clean the table by ourselves and search for clean dishes) and, of course, the food itself - poor offer and the fruits were in a bad condition. When we have check-in there was only 1 towel, despite the reservation was for 2 people and they said it was the last room. Initially there was no apologies, just some explanations. Kindly note, that if there is a mistake from the hotel side, the apology should be the first thing.

Plussat: Breakfast was very good and generous ! Very close to the center and at the same time in a very quiet zone. Bonus: We had a view on a waterfall!

Miinukset: Room is very spacious but not a lot of places to leave stuff when travelling with backpacks. Also bathroom could be a little more clean and with extra towels as the floor got wet every time

Plussat: Really nice breakfast. The staff was very friendly. Big rooms

Miinukset: Dogs barking all Night. Cold in the room

Plussat: Specious room with a kitchenet. Nice fresh breakfast.

Miinukset: No hot water in the bathroom sink, lukewarm / cold shower (we did not shower). Defective Shower head sprayed water all over the bathroom. Only one outlet worked (out of 5). Provided only 2 matches for the stove. The hot tub is still not working...

Plussat: Our daughters both loved the breakfast.

Miinukset: Didn't appreciate the rooster making his wake up call so early in the morning.

Plussat: Breakfast was good, location was o.k. for a small town

Miinukset: We were told at check in, that swimming pool, whirlpool and sauna were to be open from 6 to 9 pm. and that all these amenities were included in the rate. Later, the owner refused to start the sauna claiming it costs him big money and that it was not included in the rate although we called before booking to confirm and also asked again at check in. Owner was rude, in spite of the other staff members who were very pleasant. We could have booked a comparable hotel for less money and use the excess money to pay for a spa.

Miinukset: Very nice hotel. As the city of Banos is a bit noisy, it's brilliant that Napolitano is a very calm place to stay while still being close to the city center. And the staff is very friendly!

Plussat: The staff was extremely kind + accommodating. The hotel's location is great in correlation to the rest of Baños + it's easy to call a cab or hail one on the street out front. Additionally, the property is supremely secure with security cameras, a locked gate, + a wonderful outdoor patio lounge area.

Miinukset: The bathroom water pressure could have been improved + the water could have been warmer which is not their fault. Other than that, everything exceeded my expectations!

Plussat: Great location, few steps from the center of Banos without being to far. My room had a great view of the mountains and the breakfast is very good. I recommend this hotel.

Plussat: Very quiet neighborhood, some rooms have wonderful mountain views. Nice breakfast made to order upstairs. Very clean. Taxis are $1.25 USD withing town.

Miinukset: Confusion over payment details. Booking.com confirmation states amount of deposit applied on certain dates before arrival. However, hotel did not charge the % as per booking.com document. We did work it out at the reception though after a phone call to my credit card company.

Plussat: Location, the cleanliness, the look, the spacious room

Miinukset: The staff should have a customer service training and as a suggestion variety on breakfast

Plussat: Its amazing, very comfortable !!

Miinukset: Nothing

Plussat: Location and staff.

Miinukset: Ruined our laundry, several items damaged.

Plussat: Cute room, friendly staff

Miinukset: Very loud

Plussat: Great location, nice rooftop terrace with good views. The room was nice and the bed quite comfy.

Miinukset: Not easy to meet other travellers as there is no common area inside. Many activities advertised which actually aren't happening. "family dinner" isn't actually dinner with other people from the hostel, just a special you can get at the restaurant. It's fairly loud from the street but ok with earplugs.

Plussat: Everything! Loved it here. The staff were fantastic. The breakfast was great. There is a restaurant on site where guests get a discount (really good prices and delicious- we actually ate here every day). It is literally on the main square so location is perfect - but not too noisy from the street (the bars aren't on the main square). Showers are hot. Rooms are pretty clean. They've also just opened a bar on the roof which is very reasonable and has stunning views. Also, they can organise tours for you for much cheaper than other places. We were sceptical but went for it and all of our tours were amazing! Wish we could stay longer.

Miinukset: Nothing! Well, one night we were kept up by guests in another room... Walls aren't that thick. But when they left we slept wonderfully.