Hotel Ronda Lesseps

Terrible

The welcoming professional staff when we arrived.

The dark & durty room. One lampe was not change. The noise of the staff at the cafeteria at 12pm & at 6am. The staff of the cafeteria is not welcoming and always in a hurry for us to leave. Once, a member wanted to clean our table whereas we had not finish !!! And they reduce the space of the cafeteria too, the place was crowded but it was easier for them to clean it !!! We had not enough towels once and not enough brush glasses throughout our stay. The mastresses are too old. I had a backache for 2 days !!!

noting

Good location close to Parc Guell.

I booked the duplex room cause I was travelling with a friendly couple, so we thought to save some money and share the same room which was on two floors with and internal ladder. big mistake! The couple that slept on the room on the first floor had no complains. I had to sleep on the single bed on ground floor. The matress was too thick like sleeping on a bench, I was next to the parking lot from one side of the room and next to the road from the other side. No heating on ground floor, too noisy, not even one hanger for my clothes, plus the wall was full of moisture, jacuzzi was also not working but this is the less. I freezed during the night, woke up with a runny nose. I filed a complaint form asking for refund of my money.

Staff was very helpful and spoke excellent English

Location was far from most of the sights. Beds were not comfortable.

solo la disponibilità delle receptionist-I appreciated only availability of staff at the reception.

I disliked the dust everywhere, they used to do cleaning very late, one day we came in the room it was 5:00 PM still they hadn't cleaned, I had to complain. When we arrived room wasn't ready and they were 14:00 PM when we booked there was written check in starting from 13:00 PM. They gave us a very worth room, bidet was obstruct and Hairdryer broken. For having bidet repaired I had to tell them three times and only last time somebody came in front of me to repair it. I don't think it is a three stars hotel, this is only a two stars.

the location was good. Close to the underground station and only 3 stops from placa Catalunya. The interior looks new and is very pleasant. There is air con which is a neccesity in the summer months.

The only drawback is the lack of the fridge ( mini bar) in the room. After all day of sightseeing you dream about laying down and drinking something cool, not in there I mean it is cool if it straight from the shop.

large and clean rooms,

in front of hotel is a construction area distance to the metro station is 500m no frige

None

The service was appauling. The drainage wasn't working well and A/C wasn't good.