Hotel Excelsior Splendide

Loved the position view and location in the hotel. Breakfast was very good with a self serve cappuccino machine, easy and good coffee. Pool was a little hike at the rear of the property but suited me well as very private. Take bug spray!!! Air con worked well, and terrace with a lake view was a Real treat! All in all we loved our 4 day stay and loved beautiful Bellagio.

There is no room service which is fine, but there was no little fridge so we couldn’t keep our water and drinks cool and no kettle with coffee and tea making facilities like a spoon saucer and cups! This would have made it perfect, we really missed not having a tea when relaxing in the room! Not much contact with staff unless you went to reception and asked a question, which was fine for us.

Great location infront of the lake, can stroll either down the promonade to a villa or along the cafes /restaurants the other way. Staff very friendly and helpful.

Parking spaces can be hard to find near by during busy periods. The shower seal was not great and so water leaked into the bathroom.

BEAUTIFUL Property - old and elegant. Our room was beautiful and comfortable - large, good bed, gorgeous lake view. Enjoyed the pretty pool and garden. Breakfast was delicious. Staff was friendly and helpful. Location was great - we arrived on the ferry much later than expected after a grueling traveling day and were so happy to see our hotel waiting for us right there. FYI - If you are from the US, bring your own washcloth - Italian hotels we visited did not provide them. Also, at Splendide you can get ice if you ask at the desk.

I can't think of anything that could have made it better.

Location & Style