Bend hotellia

Plussat: Loved the use of local products. Loved the pillow menu. Hottub and spa

Miinukset: Nothing !

Plussat: Customer service was above and beyond. They do a great job with the special touches like afternoon cookies, evening drinks, and free wine openers when you take a bottle back to your room. Location is super close to shopping, restaurants and the river. Food at the restaurant (10 below) was also great. Can't wait to go back.

Plussat: Location and staff. Especially the Valet attendants

Plussat: All

Miinukset: Nothing

Plussat: The room was way bigger than we expected! Our favorite part were the free hiking snacks they had available for guests each day. Also, the fitness room has a lot of room.

Miinukset: We didn't stay for very long, only one night.

Plussat: The hospitality team goes above and beyond their duty to arrange for a better experience. A true gem!

Miinukset: N/A

Plussat: Every staff member was friendly, welcoming, and helpful. Wonderful location, large comfortable rooms, very clean, nice amenities including grab and go food options and a pillows menu

Plussat: Staff was off the chart excelent, could not do enough to make our stay the best ever. Hope i tipped them enough!

Miinukset: Can’t think of a thing.

Plussat: I love the lay out of the rooms, and the decor.

Plussat: Amazing, over the top service. Outstanding level of hospitality! Just highest marks !

Plussat: Location was perfect. Beautiful area and optimal for walking around Bend.

Miinukset: Nothing!

Plussat: big clean rooms

Miinukset: the toast in the restaurant was a little dry, that was all!

Plussat: Pool Gym

Miinukset: No restaurant Bar closed by 10pm

Plussat: Exceptional property to stay! Breakfast was wonderful! Rooms were excellent. Staff attentive.

Plussat: The asthetics, cleanliness, friendliness of the staff, and location were the features i enjoyed most! The hotel is very modern with 2 fireplaces!

Miinukset: The breakfast was ok; there were a moderate amount of options. There wasnt a very big space to eat.

Plussat: Room was clean, comfortable. Quiet.

Miinukset: Nothing.

Plussat: Modern, clean and comfortable

Miinukset: Breafast meats and eggs were less than desired

Plussat: Brand new, tastefully appointed, comfortable, convenient.

Plussat: New, efficient

Miinukset: It took me 4 calls and an hour and a half to find and arrive at the hotel. Terrible directions.

Plussat: Location awesome breakfast

Miinukset: I stayed there once on Wednesday and then on Saturday night The Saturday night queen bed was awful we all had back ache when we woke up Other than that we loved our stay

Plussat: The beds and bedding were amazing. I am very picky about hotel beds and bedding, but these were the best. The housekeeping lady, Victoria, was great. We had the kids' little blankets with us and she laid them out over the corners of the beds in a very cute way, making us feel more at home. This is my home town and we were able to walk to town from the hotel. We requested an extra bed, but found that the couch made into a bed and was quite comfortable. The facility seemed nearly brand-new. All employees were very pleasant and helpful. The decor in the room and in the lobby was very current and modern (West Elm products).

Miinukset: 1) The dresser drawers seemed flimsy and did not slide easily. I did not use them for fear of damaging them. 2) I added on an extra night and was charged quite a bit more for it. It should have been the same rate as the previous night. 3) TV came on and changed channels quite slowly. (May have been the remote batteries)

Plussat: Decor. Comfort of beds. Room layout. Breakfast. Quick check in.

Plussat: Wonderful place to stay. Our room was large, clean, and comfortable. The bed and pillows... it was like sleeping on a cloud. Coffee available in the lobby as well as water. It's located across the street from some very nice brew pubs and restaurants. Excellent breakfast in the morning. Loved it.

Miinukset: Can't complain about anything.

Plussat: Rooms spacious, very comfortable. The breakfast was very good with great selection.

Plussat: This small hotel is nestled in a ponderosa grove with the river below. The facility reflects Its 90s origin with lots of lovely wood accents and Bend memorabilia. The staff is exceptional, the croissants from Sisters bakery were wonderful. The breakfast room is a cozy space. The breakfast coffees and tea are locally sourced.

Miinukset: The lighting in the vanities is terrible. The brown theme in decor needs refreshing. There needs to be tea and coffee with cups in the room along with drinking glasses in the bathrooms. Easy fixes

Plussat: Privacy and quietness

Miinukset: You ask too many questions

Plussat: Very nice rooms. Nice view of river outside my back door. Quiet place to stay. In a very nice town.

Miinukset: Breakfast could have had more options.

Plussat: Huge suite with separate lounge. All the staff were so pleasant / knowledgeable re hiking trails etc.

Plussat: The staff was very friendly, and went above and beyond to make sure we had a great stay.

Miinukset: no vending machines

Plussat: Extremely accommodating staff. They really made you feel welcome.

Miinukset: Nothing

Plussat: Breakfast was good. Everything was good. My wife and I have stayed there many times, and will continue!

Plussat: Location, cleanliness and staff. Excellent Inn.

Miinukset: Nothing

Plussat: We had a FANTASTIC time! The Pine Ridge Inn was so special, quiet, and friendly! Just an amazing place to stay and we will be back for sure! The staff was personable, friendly, total service exceeding beyond our expectations! They knew us by name when they saw us, and even our sweet little dog was greeted by name in the morning! We were amazed! Just a lovely place to stay and wonderful delicious breakfast food! The bed was Soooooooo comfortable and our view spectacular! Thank you for a great stay!

Miinukset: Everything really and truly was perfect!! ❣️

Plussat: Perfect location overlooking the river. Convenient to restaurants and shops.

Plussat: Great service and friendliness from beginning to end. Extremely comfortable suite, with a terrace and nice view out over the trees and river. Pleasant, simple breakfast. Good location to explore the riverfront on foot. Would absolutely stay there again if we return to Bend.

Miinukset: The suite faced not only the river, but a highway, so when we were outside on our terrace there was a constant drone from the cars passing. Fortunately, the windows and doors were double-paned, so it was quiet when they were closed. Although low lighting may be romantic and relaxing, there were no options for brighter light in the suite, which made reading and putting on makeup difficult. I recommend that some of the lights be adjustable to brighter intensity for those who choose.

Plussat: Clean and comfortable. Large King bed.

Miinukset: Breakfast was not provided. The location was on a busy street and not very attractive.

Plussat: Comfy bed, nice shower, easy walking location to downtown restaurants and parks. Very pet friendly with a grassy dog play area.

Plussat: Nice facility. Room was great. Kitchen good. Couch comfortable. Loved the grapefruit shower gel!

Miinukset: It is on a busy street.

Plussat: The location of Wall Street Suites is a few blocks from the downtown area, close to restaurants, bars, and local shops. Our room was beautifully remodeled. The kitchen was well-equipped with all the kitchen gadgets. It was like staying in an AirBnb! The bathroom had beautiful stone and tile work, and the bed was super comfy!

Miinukset: There are no complaints here! This place was perfect for our 2 night stay. The staff was very friendly and informative. I definitely recommend this place to anyone staying in Bend. It is a little home away from home.

Plussat: Although this place is a former motel, they’ve done a great job spiffing it up and making it feel more like a bit of a luxury hotel.

Miinukset: The only complaint we had was that we could hear people in the next room using the bathroom in the middle of the night. It was loud enough that my friend thought it was me who had gone to use the restroom.

Plussat: Love this property. Good location, wonderful staff and very clean.

Plussat: Great place to stay.

Miinukset: Nothing! Wished we had time to stay longer.

Plussat: Great location. Their suites were nice. My favorite was the walk-in full tile showers, granite kitchen countertops and large tv in the living area. The kitchen was well-equipped with dish and cookware which was perfect for dining in.

Miinukset: No complaints!

Plussat: Great renovation with super amenities; kitchen/living room,bathroom, and bedroom.

Miinukset: On the high end of our $$$ range.

Plussat: Liked the fully stocked kitchen to make daily breakfast and refrigerate. Food/ fruit/ leftovers/ water especially nice that coffee filters etc provided Roomy/space to spread out. — sitting room with 2 nd tv Updated and clean Easy to access all sites Lovely helpful staff

Miinukset: Need to make upturn to get into property at intersection

Plussat: We sadly only had one night there. Sandy was an excellent hostess. The location was excellent for walking around downtown. The house was beautiful with a very well maintained large lawn just across the street from Drake Park along Mirror Pond. The accommodations were lovely, with a large whirlpool tub in the Shevlin room. To round out the experience, breakfast was delicious - homemade applesauce, waffles with strawberries, and bacon. Hope we get to make it back there again.

Plussat: The location next to Drake Park and the Deschutes River was gorgeous. The food was scrumptious, especially the homemade applesauce and Belgian waffles with strawberry compote. The house was very comfortable, all the rooms and Lanai (porch) were very special. Lovely to have my morning coffee on the Lanai and read, or watch the squirrels in the trees.

Miinukset: Absolutely nothing.

Plussat: Lovely home in area convenient to restaurants. Beautiful relaxing porch.

Plussat: Breakfast was amazing, everyone we met was charming, helpful and friendly. Bed was literally the most comfortable bed I’ve ever slept in! Great location, walk to restaurants and the park. They offered happy hour, we got to know the inn keeper and owner, along with other guests, great experience!!

Miinukset: Not a thing

Plussat: Welcoming staff Friendly guests Excellent breakfast

Miinukset: The fan in my room was extremely dusty so I didn’t use it.

Plussat: Food was delicious, staff extremely helpful and friendly. It was do much fun just being there!

Miinukset: No complaints

Plussat: The room was huge and the amenities in the facility were incredible! We had so much fun bouncing around between facilities and doing all that they had to offer. We LOVED the added coffee grounds in the morning with a local paper!

Miinukset: The room’s heating system wasn’t working well so we were a little chilled throughout the evening.

Plussat: If you’re looking for a unique, one of a kind, type of stay - this is it. The property is full of history and fun! I love that within the hotel there’s a restaurant and several bars all in unique settings - you don’t even need to leave to fully enjoy your time here.

Miinukset: While I think that the overall value of the hotel is fair given how unique the property is, I wish there was more value for hotel guests that enjoy the restaurants and bars on site - such as a couple free drink vouchers or a percentage discount off of food / drinks purchased.

Plussat: I loved the originality! And my stay in the Art House (Room 1206) was CLEAN! quiet, and perfect.

Miinukset: Your restaurant food was terrible. I had fried brussel sprouts that weren't cooked enough to even cut through with my knife. The sweet potato french fries were awesome though!!

Plussat: Secret rooms.

Miinukset: Nothing

Miinukset: The Halibut was definitely over-cooked.....

Plussat: Great little spot with lots of ambiance and quirky art work. Great outdoor patio with food and drink along with huge fire pits

Miinukset: A little pricey and several homeless people around. Saw one rummaging through the trash can near the parking lot

Plussat: I did like that it was a pet friendly hotel and that dogs were welcome almost anywhere! That was a huge bonus for us.

Miinukset: I was very disappointed that the soaking pool was out of service durning our stay. When booking our room here that was on of the main reasons why we choose this location. It was very disappointing that that wasn’t available to us and that the staff seemed annoyed when we would check back to see if it was up and running. No soaking pools and no cable. The cable went out also during our stay. Typically this wouldn’t bother me however it started to feel a bit ridiculous to be paying so much to stay somewhere that had no amenities available to us.

Plussat: Best part was the location of the property.

Miinukset: Front desk staff needs improvement, those I dealt with lacked personality and customer service skills.

Plussat: We all loved the history and magic that McMenamins do so well! Our rooms were so cosy and warm, but we spent most of our time exploring the grounds and buildings!

Miinukset: The mosaic spa bath was closed for renovations unfortunately. We still had an incredible time, and would love to come back.

Plussat: Friendly hostel, just don't trust the Google maps directions.

Plussat: The camaraderie of fellow traveler Travelers

Miinukset: My short stay

Plussat: The location was spot on! Couldn't be better!

Miinukset: The shared facilities just weren't as clean as I would have liked them to be. The communal fridge was packed and so impossible to fit anything into. There was only two bathrooms (with no separate toilet) which wasn't at all sufficient for an accommodation that size, so if two people were taking showers and you needed a pee you had an uncomfortable wait.

Plussat: Separate shower bldg

Plussat: Very friendly staff at the check-in ( a Kiwi guy). Comfy beds. Nice location.

Miinukset: Breakfast variety. No response to messages/questions before arrival.

Plussat: It was cool and the staff was awesome

Miinukset: There is not really « breakfast »

Plussat: Location, price, amenities can't be beat in Bend, if you're cool with the hostel vibe.

Plussat: It is a hostel and informal but it met all my expectations. I was pleased!

Plussat: Everything was good and comfortable

Miinukset: Massive traffic of people at night

Miinukset: The bed was too hard and I didn't sleep well.

Plussat: Clean, staff was great, and an excellent location.

Plussat: Every thing was very good and clean. Staff was helpful and provided excellent service.

Miinukset: Room have view of brick wall only

Plussat: Breakfast was excellent. Parking availability was great. Adjacent to shopping, dining, and recreation. This is our 5th stay over the years at this facility, and it has always been wonderful for us. The front desk staff was particularly helpful for us.

Miinukset: n/a

Plussat: I don’t like having vegetarian the only option I feel cheated. Sorry

Miinukset: Fake breakfast

Plussat: The location of Hampton Inn and Suites in Bend is perfect! We love to walk down to Old Mill District for shopping and dinner, it takes just a couple minutes, and the walk is easy, paved with sidewalks, and just breathtaking as you walk over the river! We’ve stayed here both times we visited Bend and we plan to stay again, we loooove it! The pool is great, staff is super friendly and efficient, they go above and beyond.

Plussat: Location and friendly staff.

Miinukset: Bed too soft.

Plussat: Breakfast was good, nothing outstanding. Location was perfect. Close to Deschutes River, across river from Old Mill shopping/restaurants. Short walk to Old Bend.

Plussat: Kitchen staff very freindly

Miinukset: Front desk not very freindly

Plussat: Bed was AMAZING. Room bery nice and clean

Miinukset: No

Plussat: The staff, room, location were all excellent

Miinukset: The breakfast quality was very poor, and the coffee was marginal. These are the only things we think need to be improved.

Plussat: very nice place, wonderful rooms, nice front desk people, the restaurants were excellent

Miinukset: out on the patio was a bunch of spider webs, creeped me out!pool was beautiful!called front desk night before to c when pool opens in morn n they said 6.. got down at 930n jumped in.. then lady came n told usto get out!! It's closed frm 9to10..very ODD

Miinukset: We had a great deal of trouble finding the room as there were not good directional signs. My only complaint about an otherwise great experience.

Plussat: There are some things that could be improved in the bedrooms: - bathroom is very dark, poor lighting - most hotels provide a kettle Tetherow don’t, and would not find one for us ☹️ - housekeeping need to be trained to make the bed properly

Miinukset: See above

Plussat: My husband and I LOVE this property! The room was fabulous and the gym had so many fun "toys" to play with. Everything is laid out very thoughtfully and while we didn't take advantage on this trip, it's great to know about the free shuttle to Bend.

Miinukset: The desk person at the gym was not very helpful and the 2 people at the cafe seemed disinterested / not engaged.

Plussat: Bed super comfy - coffee delicious - food fantastic! Best burger I ever had.

Miinukset: No bathtub which was disappointing. I had to drive to Safeway to get a Coke. The marketing presented it as a traditional lodge which it really is not. It's a real estate development with a beautiful golf course and I didn't bring my clubs. All said and done - I would stay here again with revised expectations and bring my clubs.

Plussat: The bed was like a cloud! Seriously I have the sheets and bedding they had in my Amazon shopping cart right now.

Miinukset: The shower water handles were kinda funky. Like you couldn’t get it to stay the temperature you wanted it would just slowly move back up to scalding hot. Probably was just the room we had.

Plussat: Excellent Fine Dining Restaurant, great views, perfect maintenance.

Plussat: Accommodations and comforts were top notch.

Plussat: Fantastic design of room and whole resort. Friendly staff and clean rooms.

Miinukset: Open hours of pool (11am-7pm). I wouldn’t consider to stay here another time for one night only with late arrival and early departure as we couldn’t use the pool during our stay.

Plussat: Beautiful views. Dined in The Row twice. Great service and food.

Miinukset: N/a

Plussat: Staff was very nice

Miinukset: Rude people above us being loud, beds very uncomfortable.

Plussat: Loved the golf course view from the patio, room was spacious and clean, beds were comfortable.

Miinukset: Drain in the shower was clogged.

Plussat: When we checked in they said we would receive a bday “gift” which we never received

Plussat: Quiet beautiful clean

Miinukset: More kids stuff .. thought the large pool was open also had spa services turned out a bit more than anticipated

Plussat: it is an oasis in the middle of nothing. It is an amazing facility and if you are a golfer, you will absolutely love this place.

Miinukset: we arrived on Tuesday, we were early and waited till check in time which is 4pm. Our room still wasn't ready until 530. So sort of a downer, but the hotel gave us a 100.00 voucher to the restaurant. One down side was I ordered beer and 6 cookies to be delivered to my daughters room, asked for 3 flavors(2 each), and they received 6 of the same flavor. So, our 1st day there was a rough start.

Plussat: Very friendly and accommodating staff. They were not booked the night we were there so they upgraded us from a junior suite to a 2 bedroom villa. Everything was exceptional!

Plussat: The pool area and landscaping are amazing.

Plussat: This was our first time staying at Pronghorn and we were smitten. The facilities were gorgeous and the grounds are breathtaking. We booked a Junior Suite which was very spacious. Huge bathroom, super comfortable king bed and the gas fireplace was a nice plus. Refrigerator, microwave, whole bean coffee with grinder and coffee maker. Just tons of nice features. We'll be back and book a bigger suite and bring the whole family next time! Super quiet and secluded as well. We didn't want to leave.

Miinukset: Not a damn thing.

Plussat: Great great great ! Very relaxing, awesome restaurant, installation amazing. Could not be better for me. Thanks to the team

Plussat: Mattresses very good, nice complimentary strawberries in the refrigerator.

Miinukset: Pool closed for the season.

Plussat: This was a beautiful property, perfectly kept and beautifully landscaped. it didn’t feel like oregon. and the entire property was arranged in a very walkable way. the staff was very accommodating, i don’t think “no” is in their vocabulary. it is very tranquil and relaxing. the pools are gorgeous and perfectly maintained.

Plussat: The staff way very friendly and food was excellent.

Miinukset: It snowed and no golf....

Plussat: Luxury at an affordable price!

Plussat: They took our dog, and the room was clean.

Miinukset: It sounded like there was a dryer constantly running over our room, and when trying to sleep it was difficult. The solution was to move us from a king room to a queen room the next morning, and the front desk lady offered to comp our first night. We bought ear plugs and stayed in our current room because it was a better location for our dog. Then at check out there were no notes of a "comp" for a night, or our complaints about the room. The lady at the front desk this time said the general manager would have to make the decision to comp the room and they were off today. At checkout there was no "sorry" or "we apologize" for the inconvenience.

Plussat: Clean, the suite with 2 queen beds & a fold out worked great for our family.

Miinukset: The room was laid out kind of choppy and the price was high for what it was. But I was told it was in line with others for this time of year

Plussat: We were there for the weekend and the spa was emptied Saturday morning and not refilled by the time we left at noon on Sunday.

Miinukset: Door latch and lock needs repair.

Plussat: Liked the room, the quiet atmosphere, and the friendly service. Maid staff was excellent.

Miinukset: Didn't like the breakfast area situated right across from the front doors. Every time someone walked in, we felt the winter chill in our face as we were trying to eat.

Plussat: Staff members

Miinukset: No

Plussat: Very clean , very nice staff, and a great brew pub next door.

Miinukset: Bed was to firm for me, but my husband loved it

Plussat: Staff was very friendly and helpful

Miinukset: The bathroom shower should have a no slip mat.

Plussat: Location,staff,cleanliness, decor and food!

Miinukset: Beds are very hard and sheets are washed in too much bleach.tv location.

Plussat: 2 days and the cleaning crew did not show. Work out area not attached to main building and that was not good. Good breakfast

Miinukset: Dirty rooms

Plussat: We loved the pet friendly environment!!!

Plussat: The location next to the river made you feel like you were staying at a resort and not in the middle of town on a busy street. We enjoyed the outdoor dining next to the river.

Plussat: Rooms were decorated well, design was very occupant friendly and not cumbersome

Miinukset: Hot breakfast not available

Plussat: Clean. Comfortable. Everyone are friendly

Plussat: Beautiful location, spacious room with river view and balcony.

Miinukset: Breakfast service was very slow.

Plussat: Location on the river was great. The grounds were clean and the beds were really comfortable.

Miinukset: First room had a prescription pill on the floor. Glad we caught it before our child or doggo. Second room was cleaner but missing the sheer curtain and the room darkening curtain was hung wrong on the glider. The sliding screen door fell of the track when it was slid open. The maintenance person who was sent to assist us with the screen door and curtain unprofessional and rude. He told us “we didn’t need the curtain anyway” and to leave the screen door open. We went to dinner in the restaurant on site. The host was great and we were treated really well. We were there for a birthday and they went out of their way to find us a great seat with a beautiful view of the river. The waitress was hurried and harried. Perhaps they were understaffed or didn’t expect the level of patronage they had that night. They ran out of so many things they made dishes up but not until it arrived on your plate with apologies for not “having what you ordered”. The restaurant is WAY OVER priced. We were there for the woman’s soccer game in the morning and enjoy the game in our room, but for some reason the only channel the game was on, that was listed on their card as a channel available at the facility, was “off”. So we had to go to the restaurant which was packed. We were seated at a table quickly, but waited 45 mins for a cup of coffee. There was 1 waitress for the entire room. We hung out watching the game and when we finally got our breakfast, at the end of the game, it was surprisingly good.

Plussat: We enjoyed our room in the Steelhead building with balcony overlooking the stream. It was nice and peaceful to hear the water over the rocks

Miinukset: We didn't like that the indoor pool with jacuzzi was under construction. You could use the jacuzzi but it was so dirty because of work on the pool.

Plussat: The rooms were great. Nice view of river.

Miinukset: The breakfast wasn't very good.

Plussat: Location is great as it's right by the Deschutes river, and just about 10 minutes drive to all the restaurants in town center. Rooms are clean and beds are comfortable. In our room there's a balcony directly over the river, makes a great morning coffee or afternoon lounging area with a great view.

Miinukset: The breakfast service was very slow.

Plussat: Beautiful views. Friendly staff. Decent location. Fantastic coffee.

Miinukset: Outdated heating/cooling system. Our room never reached desired coolness. Weird smell when running AC. Bath tub not updated, stained caulking around tub.

Miinukset: The stuff was very friendly. The room was very clean. The location was great.

Plussat: Everything is well kept and a scenic location. The restaurant and bar area are great

Plussat: The highlight of this place is the great lobby and communal area right on the river - a beautiful spot to hang out. The room was as expected - comfortable and clean.

Miinukset: The room was a little dark, however appreciating this is difficult to overcome based on the property's positioning in relation to the river. As a suggestion lighter décor could help with this where, first impressions on entering the room, are currently it is a little underwhelming.

Plussat: GEAT LOCATION

Miinukset: Sylvia was so sweet. Lori on the otherhand was extremely rude and short.

Plussat: Location, friendly staff, comfortable clean room.

Miinukset: If you told me I woke up in a Best Western I would have believed it. I did not feel the “Hilton” or “Double Tree” brand. Breakfast was good but one morning there were no plates or silverware-had to wait... and every morning the breakfast items were needing to be refilled .

Plussat: Staff was welcoming.

Miinukset: No heat, room smelled funny and it was very noisy from other guest and hotel staff.

Plussat: Good location

Miinukset: Worst breakfast on out tour. And the room was very noisy. Not only from outside but from all over from the neighbors rooms. Every move they made was reflected in our room.

Plussat: Easy check in. Clean room, very comfortable bed.Quiet.

Plussat: Location only.

Miinukset: I have stayed at Hilton/Hamptons for the last 35 years and this was my second worst experience. With the exception of where it was located there is nothing positive I can say about this location or its staff. We were out of the room from early Sunday morning until almost 5:00 PM and the room was not made up. Even then the toiletries were not replaced, the drinking glasses were dirty even upon check in and were not cleaned except by my wife during our stay. When asked about a local map showing surrounding bars and restaurants we were asked if we had a smart phone and said all we had to do was put in the place we wanted to visit. Since we knew little about the Bend area we wanted help not sarcasm. Room noise was horrible in our room. Noise from the street was as if the window was open. Noise from the hallway way also unacceptable. The people in the room above us sounded like a heard of elephants or rhinos from 5:00 AM on. I thought we were in a low rate motel with the poor noise abatement. Would never stay here again and it forces me to reevaluate staying at a Hilton property as well unless I have knowledge of it from a previous stay. Free coffee dispensers should be placed nearer the lobby since only Diamond member were treated with any courtesy in the breakfast area. When the only free amenities are free WiFi and a cup of Starbucks coffee (WOW) I guess we were supposed to feel honored just to get to stay there.

Plussat: Hotel is the perfect option if you're interested in walking downtown for neat little shops, delicious eateries and interaction with friendly locals. Price was reasonable based on prime location.

Miinukset: Once we arrived after a 7-hour drive from Seattle, the front desk personnel freaked us out by letting us know there was no room booked under my name. Mind you, this was after I handed her my ID and credit card...the same one used to reserve the room. Finally, after 25 minutes of going back and forth and the staff member finally gets radio confirmation of a clean room (after we overheard her disregard the first available king room designated for an airline pilot), we get into our room. Cleanliness also has room for improvement. Upon walking into the bathroom, I instantly spotted what was probably the previous guest's hair on the floor and in the shower. There were also major stains on the wall on the bathroom area and what appeared to be a moldy-looking ceiling in certain corners.

Plussat: The room was a very nice size, good coffee and breakfast was part of our deal. Good chain

Miinukset: In checking out, the woman at reception was in a rush to get through my check out so she quickly closed out my account and said goodbye. She went back in the back room but I wanted a receipt. So she came back out, printed it and handed it to me and without asking if all was ok, she went back to the back office. I once again called her as I saw an error in my bill. At first she said it was right but I showed her my reservation and what my charges were to have been. Finally another woman came over and looked some and said well fix it and get you a new bill. There was no one behind me checking out but they could not correct the billing error then. They told me I would receive a correction and new receipt. Almost a week later I ave not received anything from them.

Plussat: The staff was so incredibly friendly and helpful. It very much felt like a five star luxury hotel with the way they treated everyone.

Plussat: The DoubleTree is very well located next to downtown Bend, with bars, restaurants and shops right on your doorstep.

Miinukset: The hotel is a little tired and is very much a place to pass through for a night rather than somewhere I’d recommend for a longer stay.

Plussat: Great location downtown. Convenient to downtown Bend. Near great restaurants. Goo Breakfast OK

Miinukset: Housekeeping did not make up our room and we had to ask for it to be done. Hilton gave us points to make up for it.

Plussat: Great location, walkable to everything downtown. Very friendly staff. They serve Starbucks coffee in their downtown bar area, and their warm cookies upon arrival were great! Rooms were spacious and beds were comfortable.

Miinukset: Water pressure in the bathroom wasn't the greatest, but it was tolerable.

Plussat: Beautiful location in the woods only a 5 min drive outside Bend. Lots of space, nice cafe, clean kitchen, gorgeous dorms. Love that the LOGE caters for cyclists so well. There are great facilities for bike storage and also for repair and cleaning. Staff is incredibly helpful and friendly.

Miinukset: Nothing

Plussat: Great atmosphere. It was helpful to have an enclosed dog play area. Loved the fire pits and campy touched.

Miinukset: WiFi didn’t work. We called the front desk several times and they didn’t resolve the issue.

Plussat: The hammocks were awesome. The grounds, beautiful.

Miinukset: There was no air conditioning.

Plussat: Loved the hammock and the little outdoorsy things in the hotel room. Staff was very friendly and the lobby has a nice breakfast bar. Overall cleanliness was good.

Miinukset: It is a little bit off from town, so a car is needed. The bathroom was a bit dusty because of the ventilation system. The room was a bit cool and the heater was quite noisy and did not do a good job in heating the entire room.

Plussat: The staff were great and very accommodating. I loved the hammocks in the room. Beautiful hikes and trails located around the property and access to downtown Bend via biking. My group loved the ability to dry our shoes at night.

Miinukset: Only way to cook was a grill. No in room food amenities

Miinukset: Very fun place to stay. We took advantage of their complimentary bikes and rode into town. Definitely an outdoor vibe to the place. Catering to the biking and outdoor adventure crowd. Enjoyed the Hamic hanging in the middle of the room. We sat outside around the gas fireplaces in the evening. This place was a lot of fun to stay. Not expecting this type of room when I booked it but very happy about it.

Plussat: Awesome outdoor oriented place.

Plussat: Comfortable room, secluded

Miinukset: No gift shop or store to buy items I forgot like toothbrush, deodorant etc. location is a good 30 min away from a store.

Plussat: Very Coolio vibe. Very dog and bike friendly... Lots of thought into making the stay an experience. We'll done.

Plussat: The location, caters to biking quite well, laid back atmosphere, neat stuff included in rooms, live music, convenience of bike rentals and service equipment was awesome. Bike wash area was neat as well.

Miinukset: Breakfast not offered, AC didn’t work, Shower was falling apart, bed was not so comfortable. Very loud in rooms between neighbors, pricey for room quality. Definitely nicer lodging for less in the area.

Plussat: Everything was clean and convenient for where I work and play and the amenities were nice

Miinukset: The constant miscommunications and lack of knowledge from one staff member to another. Anytime they said not to worry about something, I ended up having to worry. Plus the fact that every other day I dealt with some confusion about my bed.

Plussat: Yes. The breakfast staff was hard working. Everything was hot, plentiful and very good. Bed was super comfy and pillows also ( important to me)

Miinukset: I did not like how cold the halls were. Our room A.C. was cold also until we set the temperature to 78! I also was very frustrated with the in room fridge. It did not run continually to assure a constant cold temp. It required an every 2 hour resetting and restarting. How is a traveler supposed to accomplish THAT?? We were hesitant to even use it. What is the point of providing a fridge that won't maintain a constant temperature?

Plussat: Breakfast was great

Miinukset: It was all good

Plussat: The staff had the best customer service!

Plussat: Very good location and easy to get in and out of.

Miinukset: A little close to the 97 Bypass

Plussat: Quiet, close to downtown, clean, nice pool

Plussat: Very clean and cozy room! Nice breakfast and friendly staff!!! Special thanks to Tammy and Amor for their lovely attention!

Plussat: friendly staff

Miinukset: Phone did not work, wi-fi didn't function, business center poor with no working printer, ski team that was there left the exit door in the lobby open so they could wax their ski's which left a portion of the lobby chilly/cold, occasional train whistles as they passed close by.

Plussat: Location and cleanliness

Miinukset: Eggs on the breakfast weren't very good. Everything was ok.

Plussat: The pool and spa are was clean and not musty. The rooms were nice and fresh.

Plussat: Rooms are nice

Miinukset: I was not aware of the construction that closed the pool and fitness center. Wouldn't have booked her if I knew that. Very disappointed in that.

Plussat: clean, quiet and very friendly. This was one of my better hotels stays and I really appreciate that all the staff was friendly and outgoing. For an out of towner, the Fairfield Inns is a great place to stay and relax while traveling.

Miinukset: nothing.

Plussat: Color of the carpet?

Miinukset: Room I reserved and prepaid for was misrepresented. Had reserved a deluxe queen suite and prepaid in parking lot. 2-3 minutes later entered hotel and was told it wasn't available. Was offered a regular king room for a higher price. Only after I objected did they adjust price at only $2 less. When I asked if this room at least had a bathtub I was assured it did. I was told if i canceled, I would still be charged the room rate. Only out of exhaustion (after driving 10 hours) did I reluctantly decide to stay. There were no carts available so I had to lug all my luggage by hand quite a distance. When I did get to the room it was much smaller than I expected, no tub as promised and bed was mildly comfortable. While preparing for bed I noticed the window coverings were sheer. Not wanting to wake up at sunrise (or give the people in the parking lot a "free peek" into my room) I tried to close the drapes on either side of the window only they were apparently for visual decor only. They had no track to close them, there was no shade to pull and I couldn't even get them to connect with a hair clip (I was trying everything). So, as I expected I woke up at sunrise. Not pleased. In the morning upon leaving, I spoke with the manager. Only being told "sorry for the mixup" and blaming everything from "the new girl not being trained well enough and a communications error with the App. She refused to make it right or to accommodate my poor experience. I won't be staying at any of this chain's locations anytime soon unless absolutely necessary.

Plussat: It was centrally located to The Old Mill district and downtown. It was clean and tastefully decorated. Modern facility.

Miinukset: The bed was too firm, we woke up sore everyday. Same cookies every day needed variety.

Miinukset: Selected the motel by location and amenities, on booking.com. Was exhausted when we got there and hold no spa no swimming pool and a couple of other items that we had planned on using. Other than that things were fine, I would suggest that if you don’t have some of the features that are advertised that they are recompensed in cost.

Plussat: Location

Miinukset: Hotel was under construction. The elevator broke. Staff didnt seem to want to accomodate. Roo. Was exspensive. Price did not equal the stay

Plussat: The area it was in and the staff. I wish that they would have waited tell after the Christmas/New Years to remodel. It has a great pool and jacuzzi. Plus a nice workout room.

Miinukset: They were remodeling, so no lobby. It was snowing and the sidewalks were icy and covered in snow. Not safe! Had to go through a make shift lobby that used to be a bathroom of a room. Plus if you are not a Hilton member you have to pay for breakfast. The breakfast was not very good,plus it was not very hot. The restaurant manager and waitress were good. The room was comfortable,but it needed to have a walk in shower with a pull down bench for being a disabled room.

Plussat: Clean and overall a very nice property

Miinukset: No complementary breakfast, The $11 full-choice menu was limited and I’d rate the food a 6-7.

Plussat: Rooms were nice, I like that they wash all the bedding between guests.

Miinukset: Overall was quiet but you could hear every time someone left their room (door slam shut) Seems that would be easy enough to fix with padding strips around door. Made it hard to sleep in.

Plussat: Eggs fluffy; O’ Brian potatoes dry & unflavorable; good bacon

Plussat: The rooms were great

Miinukset: The swimming pool area was not available, it was under construction.

Plussat: The Old Mill district is an excellent place to be located in Bend.Beautiful views of the river, and a great starting place for some very good trails. Easy access to Downtown - a lovely walk by the Deschuttes River, if you have the time, or 5 minutes car ride - but parking can be a bit difficult in Downtown

Miinukset: The Old Mill district is very 'touristy' and somewhat 'manufactured', and prices do tend to be high as a result. That's not an overwhelmingly serious limitation, but we think one does need to go into Downtown to get to quirky coffee houses and restaurants.

Plussat: Location

Miinukset: The restaurant was poorly staffed and the food was terrible. This was my third stay and all three times it was the same way.

Plussat: This is my favorite place to stay. You have everything that I could possibly need, facilities are clean, amenities are excellent and staff is kind. Thank you again. Until next time!

Miinukset: I honestly have no complaints, other than I wished I could have stayed longer!!

Plussat: The proximity to Les Schwab Amphitheater was perfect. The Old Mill District is a fun place to hang around. Lots to do. The property is also newly renovated and looks great.

Miinukset: Our “king size” bed was awfully small. That’s our only complaint. Everything else was great.

Plussat: Clean, clean , clean... one of the best values for your money in Bend!! I would definitely stay here again!! A+++

Plussat: The staff was great and the room was clean.

Miinukset: The only issue was I can hear the neighbor's conversation.

Plussat: Very clean in great location near downtown. Best value compared to similar hotels in area

Miinukset: None

Plussat: Clean, good location

Miinukset: Small parking lot

Plussat: Was clean and comfortable

Miinukset: Staff was not very friendly. Although I would stay there again

Plussat: Nice and quite...3rd time here..all were great..nice owner too...very helpful..

Miinukset: SUPER EXCELLENT

Plussat: Was good for the price.

Plussat: Very cute vintage motel that has kept up with the vintage style.

Plussat: Very, very clean and quiet. Staff was quite friendly and helpful.

Miinukset: Very clean. Room was a bit over furnished. Couldn't even put luggage in the closet because of overly large dresser. Otherwise awesome in every other way

Plussat: We arrived relatively late but the gentleman at the desk was very friendly and upgraded our room because they were sold out of the one we had booked. The upgrade was great- very roomy and comfortable.

Plussat: I was pleasantly surprised to be upgraded to a suite with two queens, a king, a full kitchen and a living room. The space was enormous, well furnished and everything was incredibly comfortable. The staff were friendly and accommodated my late check-in.

Plussat: The owner was very nice and made a point of calling to be sure we were still coming. The room was clean and the place was quiet. For the price, it was just fine.

Plussat: thought for the price I was getting a M6, but this place is new and the amenities are much closer to hotels that are nearly double in price, will definitely use again. having a kitchenette was a big-time bonus.

Miinukset: nothing worth mentioning.

Plussat: The bed was extremely comfortable!

Miinukset: I did not receive my breakfast...and when I checked out 45 MINUTES after it should have been delivered, it was sitting there just off the lobby desk. It was handed to me with not even a “I’m sorry” and when I got to the car with it and looked inside, two of the three things were not even what I ordered. It was a hungry drive that morning!!

Plussat: clean, laundry facility, location

Miinukset: front desk would not provide enough quarters for laundry machines Despite having a kitchen there was no cutlery, plates etc

Plussat: Beds comfy. Facility Clean.

Miinukset: Nice Kitchen - absolutely NO dishes or utensils Breakfast was frozen sandwiches (Jimmy Dean) and juice and yogurt with a couple of other choices. No instructions for warming them up People overhead very noisy - footsteps sounded like thunder.

Plussat: Easy and convenient location. Had kitchenette which would be great for a longer stay.

Miinukset: Would like a fitness room although it is located with easy access to the river trail.

Plussat: Likes location

Miinukset: Wish there was a gym in the hotel

Plussat: My Place was much more ‘upmarket’ than your pics showed. Situated in a newly developed area. Great view from our level 3 room. Staff helpful and friendly. Room very modern and clean. Made use of in room kitchen. Supermarkets quite close. Bend seemed a good town as a base although we only stayed overnight en route from the coast to Crater Lake.

Plussat: We appreciated; The location for travel convenience. Kitchenette-fantastic feature, full size fridge. Friendly staff. Windows actually open, we love fresh air. We don't mind the lack of cooking utensils as we have a "travel cook kit".

Miinukset: Nothing

Plussat: Good place for one night in journey

Miinukset: Breakfast was included but at check-in the receptionist suggested delivering breakfast to the room at a price of $ 8 per person. We chose breakfast in the lobby (like in all hotels) but there was nothing to eat there ! We ordered a set consisting of a FROZEN hamburger and juice and we went to reheat it in the microwave in the room - it was really absurd !

Plussat: Staff was great! Clean room! View from our room was lovely. Loved the recliner, lots of space, full fridge and little stove. The room was comforting.

Miinukset: Would've liked a couple of basic kitchen items. Spoons, forks, plates, bowls for our leftovers or microwaved items. But not a deal breaker.

Plussat: Staff was friendly to myself and my dogs! Great overall experience and would definitely stay here again.

Miinukset: Would like to see them fence in the doggy area

Plussat: The staff is friendly. It’s a clean place and the location is great.

Miinukset: Our room was next to registration and a coffee room so we were completely exhausted with being woken up several times a night by the noise and the ringing of the phone at the reservation desk. There was a ‘party’ in the coffee room and the staff did NOT take control of the partiers EVEN after 10pm.

Plussat: A place to sleep

Miinukset: Noisy heater could hear neighbors tv

Plussat: The room was small but very comfortable and quiet.

Miinukset: The ice machine. Couldn't get any ice.

Plussat: Clean, comfortable room and bed

Plussat: The true question is: What Didn't I like! I was completely taken aback by the size, style and quality of the room! It was more like a suite than any regular overnighter! Will Always be my First Choice!

Miinukset: Absolutely No Negative to share about this property

Plussat: just everything

Miinukset: no jacuzzi, however, since it was late Sept found the tub facilities worked just as well.

Plussat: Nice location.

Miinukset: I dropped my new wedding ring and it rolled under the mini fridge, when my husband went to move the refrigerator to get my ring he found some syringes under it. We took them to the manager of the establishment, and all we received was an apology.

Plussat: An older motel that has been nicely remodeled. Very comfortable. Great staff. Super reasonable price. Our room was behind the pool and sat way back from the busy street. Close to everything. A great value. Will return.

Miinukset: Nothing

Plussat: Nicely remodeled.

Plussat: Quiet and tidy motel newly updated inside and out.

Plussat: no food. great location

Plussat: The grounds are very clean and well-maintained. The rooms are nice, clean, the bathroom is very nice.

Miinukset: The bed linens smelled odd, sour. Might be the detergent they’re washed in.

Plussat: Very nice clean rooms at a good cost. Comfortable bed.

Miinukset: With it so cold at night could do with heater being bit quieter.

Plussat: This visit, we arrived in daylight, the property is off the Main Street. Our first visit we approached from an industrial street. It wasn’t a bad neighborhood, just looked industrial. Upon our second visit, we discovered there were tons of restaurants and stores on the parallel street. This place is a bargain, and they take great care of you.

Plussat: Clean and comfy.

Miinukset: Hairdryer broken

Plussat: Where do I begin... This little Motel is amazing. The room was on the smaller side but very well equipped. The bed is probably better then my own at home. So comfy. New TV, appliances. It’s a bit dated on the outside, and they still use actual keys, but please do yourself a favor and try this place out. Hard to beat this value in Bend.

Miinukset: Nothing

Plussat: cleanliness at an economical price

Plussat: Easy access from freeway, nice personal touches and very, very clean.

Miinukset: What is “not to like”? It is a perfect place to spend a safe night. Clean and comfortable. It is an Oasis at a reasonable price.

Plussat: The owners are so nice and welcoming! Such a great value too!

Plussat: Quiet, right next to a restaurant, friendly staff, easy access back to highway

Miinukset: Too noisy from people late at night (kids yelling and running around) and thin walls.

Plussat: Price

Miinukset: No complaints

Plussat: Very clean, a shower head I can actually get under. I have stayed here twice this year. I will stay here again when we come to visit crater lake. Staff always happy.

Miinukset: Everything was great

Plussat: Comfortable and quiet. Good, clear TV and a quiet refrigerator.

Plussat: WiFi was spotty at best. Very poor to no connectivity. Would rate this place higher if that was fixed.

Miinukset: Need better wifi. Bed was pretty small for a 'queen'. Rooms were a little outdated.