Bentonville hotellia

Plussat: The house

Miinukset: Breakfast was very disappointing. It’s a stretch to call what was served three days in a row breakfast.

Plussat: Great location, beautiful grounds. Super comfortable

Plussat: Garrett is a GEM! What a great experience my daughters and I had while in town for Mothers Day at the sorority! I can't say enough about him - he went above and beyond each day we were there to make sure we were comfortable. He is genuine and very kind - we will certainly return - no doubt!

Miinukset: Nothing - it was perfect!

Plussat: The rural feel surrounded by well manicured grounds made us feel like a just married couple- oh wait, we were! We will never forget the beautiful room, bath robes, the staff, and the night that we said, “we do”. Thank you for creating a wonderful place for wonderful memories.

Miinukset: Wish there was coffee in the room.

Plussat: That staff was beyond excellent Garett especially

Miinukset: Nothing

Plussat: Beautiful Inn and beautiful room. Very comfortable and quiet. The only thing that would be better is if there were a room to easily get ice and perhaps cold bottles of water (even if you had to purchase them).

Plussat: Fabulous historical setting with completely updated and beautiful accommodations.

Miinukset: The staff were amazing! Personally welcoming and extremely professional and accommodating! I so appreciated the personal guided tour of the property as well. We will definitely plan to return!

Plussat: Enjoyed the in room breakfeast. If the weather had not been rainy and cold, we might have chosen to to have it under one of the many covered porch areas.

Miinukset: the lack of in room coffee makers.

Plussat: Modern art and the dog exhibit outdoors

Miinukset: Satisfied with all

Plussat: Great design and a lot of art.

Plussat: Location. Location. Location! The art in the museum was amazing! The restaurant was also wonderful. Beds were super comfy! Staff was the best!

Miinukset: Unfortunately my charges were messed up and they had money tied up in my account and didn't get credited back until 5 days later. Also, note that they do charge you $100 a night extra for incidentals & don't tell you. That also was not credited to my account for 5 days. For the price, no refrigerator or microwave, which was disappointing.

Plussat: Courteous staff, clean rooms, a fun place to stay

Miinukset: Entrance is a bit hard to find... we parked across the street initially. Plenty of parking in the back - just didn't have the typical entrance on the front.

Plussat: Rooms were great!

Miinukset: Restaurant trys to hard. Need some normal dishes.

Plussat: location staff restaurant comfort art

Plussat: Everyone of the staff members went out of their way to be helpful.

Miinukset: We liked it all.

Plussat: The location was perfect The room is very good size Nice bed and linen I got what I Asked for (high floor and quiet area) Very much appreciated Stay in luxury king room

Miinukset: The fan in the bathroom can’t be turn off (noisy all night) Low Water presser in the shower Shower head is very high and can’t be adjust

Plussat: Only downside was that the exhibits were being changed out and we had little to walk and talk about.

Plussat: The manager was spot on and she was charming as were the front desk people.you don’t go to Bentonville for the food

Miinukset: The food quality was an issue.something was not right

Plussat: Bed was great. Food was well prepared and preparations were unusual and delicious. Staff were helpful and friendly. Art exhibit was engaging. Hotel was quiet. No noise from other rooms. I liked the in room Nespresso machine.

Miinukset: Furniture was not comfortable. Decor bordered on kitsch.

Plussat: Breakfast was delicious Free coffee in the bar. It was very convenient to Crystal Bridges Museum.

Plussat: Chef was amazing as well as hostess. We felt so comfortable. So much freedom. Perfect two night honeymoon spot! These were the kids words to my husband and i

Plussat: Fascinating home, wonderful hosts!

Plussat: Amazing Accommodation! Joann and Michael were fabulous hosts and excellent ,!

Plussat: The staff was very nice/helpful. The place was nice and comfy. Very clean!

Miinukset: The only thing for me was the room could have been a little more sound proof, sometimes you could hear people or things going on outside your room but that wasn’t too bad but with that I had no clue if people could us or not from our room.

Plussat: Gracious host and hostess. Very comfortable bed. Excellent location. Best Frech Toast,fruit supply, chocolate bread ever.

Miinukset: Needed Outlet for charging phone and no clear surface for belongings . Need lower mirror for shorter people.

Plussat: Location is ideal, an easy walk to Crystal Bridges Museum which was the purpose of my trip. Breakfast was outstanding--best French toast I have ever tasted! Love all the fresh fruit. I honestly don't remember about the air conditioning; but was not uncomfortable in any way.

Miinukset: Nothing--No complaints!

Plussat: The room was spacious. I liked being able to sit at the side entrance. The pool was nice. Breakfast was yummy!

Plussat: These delightful hosts (Joana and Michel) are perfect for this wonderful bed and breakfast house. Couldn’t have asked for better food nor hospitality. Great stay and I highly recommend it.

Miinukset: Not the slightest thing to complain about

Plussat: The room was very comfortable and clean. We walked to the Crystal Bridges Museum and also to our dinner. The location was perfect.

Plussat: Stumbled on the Victoria in Bentonville while searching for places to stay in order to tour Crystal Bridges. Oh my -- gorgeous victorian -- a museum in itself -- all the suites are perfectly decorated -- all with their own bathrooms. The beds are cushy, so comfy with bedding to spoil! You set your breakfast time and wake to full gourmet breakfast (crepes, pancakes, eggs, bacon, potatoes -- fruit, coffee, tea, orange juice, etc.) Even specify your preferences and they accommodate. Beautiful pool in back! And then, walk across the front of the property and you begin on one of the Crystal Bridge's fabulous paths thru the forest, past sculptures and right up to the museum. Walk one block in the other direction and you are in a quaint little town square where you can rent bicycles, go to great restaurants and have good ice cream & milkshakes. Location is the BEST! I would not consider staying anywhere else on my next visit to Crystal Bridges.

Miinukset: NO COMPLAINTS!

Plussat: We were on the executive level and ejoyed the lounge, especially the coffee machine.

Miinukset: N/A

Plussat: Bed was super comfy never slept better at a hotel

Plussat: Room setup. Could get ready and be in the living room space and not disturb wife sleeping.

Plussat: Everything! Nice large room, helpful, friendly staff, very clean hotel.

Plussat: Breakfast was incredible, Staff was always friendly an helpful, Rooms & bathroom very clean...

Plussat: A very finally area to see yet .

Miinukset: Did not have handicapped access room

Plussat: Clean, good value and very nice staff.

Miinukset: Nothing

Plussat: We liked the divided room and extra space. All staff was friendly and helpful. Cookies were awesome. Would recommend this place to friends.

Miinukset: Breakfast buffet was just meh.

Plussat: highly recommendable

Plussat: Room setup

Miinukset: No

Plussat: The two-room suite was beautiful and comfy.

Miinukset: The bedroom was tight with little space to open up our suitcases.

Plussat: No breakfast included in the rate. Bed is comfortable and black out shades worked. Housekeeping tried twice to come into the room even though there was a hang tag stating we didn't want room service.

Miinukset: Left a day early per the manger's approval due to MOLD issues in the room and they charged us about 10 percent more when we checked out than the rate we had booked. The mold was noxious. The hotel is old and the floorplan outdated. NO dresser drawers. An open closet with 20 inches of hanging space. Long dark hairs in the bathroom.

Plussat: The property was great and conveniently located near many things.

Plussat: The complimentary breakfasts were delicious. Room was spotless...beds were really comfortable, I was expecting less, but slept like a baby! Staff were all helpful and friendly.

Miinukset: Actually, can't think of a thing.

Plussat: Staff was awesome,friendly, very accommodating!! Breakfast was great!!

Plussat: I liked that it was next to a walking trail...very nice. It's also next to a nice Japanese restaurant.

Miinukset: Probably will not reserve a handicapped room again.

Plussat: The staff was so friendly and helpful! It was very clean Location was perfect for us

Miinukset: They had bike storage for six bikes Not enough for amount of bikers

Plussat: the staff the staff the staff!!!

Miinukset: Facility seemed a bit outdated but rooms were well designed and updated.

Plussat: I had to horrible breakfast. The eggs an hash-browns were dry as sand. We were under the impression by the lady that checked us in that breakfast was complimentary. For what I paid for that terrible breakfast, I could've got better at the nearby Waffle House or Cracker Barrel for less. We ONLY ate there because we thought it went with the room. The Dining area is not separated from the lobby at all. No Signage saying you have to pay.

Miinukset: The breakfast "bait and switch". It looks as though it is added in, but they don't let you know until you start eating. EAT somewhere else, it will be tastier and cheaper.

Plussat: Very clean facility, friendly staff, attractive rooms with plenty of outlets and USB charging ports. The indoor pool was heated but just a little cool.

Miinukset: The bathrooms had sliding barn doors, which looked really nice but because of the way the handle is set up, can smash your fingers when you are closing it from inside the bathroom. This happened to both my wife and myself, and after that we made our three kids tell us when they were going to the bathroom so that we could close it for them. It was so painful that it brought my wife to tears. Watch out for that.

Plussat: The staff were really friendly, particularly at the breakfast. It was the first time that we had our eggs cooked to order at this kind of buffet breakfast. That really exceeded our expectations! What a great welcome to friendly Bentonville!

Miinukset: Everything was great for a one night stay.

Plussat: It is new. It is designed for the needs of a fast moving quest.

Miinukset: The newness also sped up the finish, and missed a couple of details. The shower handle wasn't completely attached to the water tube and sprayed all over the bathroom. the iron was bashed or abused and caused worry towards its safety.

Plussat: Location

Miinukset: Cleanliness- the shower was NOT clean.

Plussat: Breakfast excellent. Having microwavable food choices really helped our evening arrangements. Need a larger map on website to find La Quinta because street numbering system in Bentonville is very confusing- 100+ starts over on far south side on Walton Blvd!! Wasted time finding it but well worth the time.

Plussat: Very nice new room.

Miinukset: Fitness center was rather limited.

Plussat: Pool breakfast

Plussat: The hotel was clean and the bed was super comfortable.

Miinukset: Gym was lame

Plussat: Location

Miinukset: I did not receive the room that I booked.

Plussat: VERY GOOD AND GOOD SELECTION. LOVED HAVING THE 24 HOUR COFFEE BAR.

Miinukset: THE ONLY PROBLEM I FOUND WAS THAT IN THE BATHTUB THERE WAS SOME MOLD/ MILDEW AROUND THE SAFETY BARS. EVERYTHING ELSE WAS VERY CLEAN.

Miinukset: Gym was disappointing. Should have weights

Miinukset: Bed bugs in the room. Has to change to another room at 2:00 AM.

Plussat: Quiet and comfortable

Miinukset: Toilet clogged but maintenance fixed quick

Miinukset: The door keys are very sensitive, so once you put your key card in the slot, you have to pull it out at the right speed or it will not let you enter and it makes you think the card is invalid.

Plussat: very helpful, friendly staff. Pool was nice. Room was clean. Beds were comfortable. Breakfast was just ok - juice did not taste right, out of certain items I/2 hour before end of serving time. Location was convenient.

Plussat: Great breakfast. Cooling was exceptional. Appreciated the microwave

Plussat: Modern, clean room, well arranged-roomy

Miinukset: Could hear outside nose.

Plussat: Friendly staff, great breakfast, big rooms, reasonably priced.

Miinukset: I passed it up at first because it sits back off the road.

Plussat: The beds were very comfortable. The tv could be pulled out from the wall and turned so that you could see the tv from the beds or you could see the tv from the couch area. The jacuzzi and the pool were very nice as well.

Miinukset: The corners of the bathtub should have been cleaned more thoroughly - there was something red looking in one of the corners.

Plussat: Breakfast was excellent. Thank you. Kind and courteous staff.

Miinukset: The small couch had a large hole. Also the comfort of the bed and linens was not a 3 star worthy. More 2,5 or even 2. The mattress was saggy. The bathroom was very clean sink and faucets clean.

Plussat: The breakfast is great! We like a good breakfast and the variety available suits each of us. Thanks

Miinukset: Making a left turn onto the busy street is a bummer!

Plussat: Cold bud lights, tasty cookies. Soft pillows . Yep

Miinukset: N/a

Plussat: Breakfast was good. Staff was great, even offering for us to come back and use the pool in the afternoon, after our morning check out. Breakfast was good, and eggs were real, I think. No issues with storing mountain bikes in the rooms -- a huge bonus to not have to hassle or "sneak" them in!

Plussat: After driving all day, the good water pressure in the shower was a pleasant surprise. Breakfast was good.

Miinukset: Beds weren't as comfortable as we have had at other Comfort Inns. Sofa sleeper was not located where pictures on booking website showed it.

Miinukset: no

Miinukset: Everything was very nice. Staff so helpful. Made my stay with my grandkids alot of fun. Thanks.

Plussat: Good

Plussat: the staff were very friendly. Loved the location and it was very clean!

Plussat: Very clean and comfy

Miinukset: Hard to get in and out with traffic

Plussat: I thought the guy at the desk in the evening was very friendly. Our room was spacious enough to be comfortable. The overall look of the room was nice too.

Miinukset: Our room smelled to high heavens, I mean it was like a gym bag or a smelly football team had been in the room before us. I even went to the desk and let them know. I asked for a room spray bc it was so bad. The guy said he could look for another room. I really wasn't interested in moving to another room, knowing that the room next to us smelled too. He suggested I let the lady at the desk in the morning too. She said she would take care of it. It would had been nice had it been taken care of before we got to the hotel.

Plussat: The space of the room. How clean it was. The staff was so nice. So easy to get too the hotel.

Miinukset: The only issue was the breakfast. It could of been better.

Plussat: Clean, great location and good working space in room

Miinukset: Nothing

Plussat: The man at front desk was awesome! He went above and beyond to make our stay enjoyable!!!!

Miinukset: Nothing everything was very good! We will stay there again

Plussat: Super helpful staff. Loved the little “extras”—water bottles, snacks, clean hot tub.

Plussat: Karl was extremely nice.

Miinukset: My room had a bad smell. We had a king sweet with a sofa bed 3 ppl we are here for state and i called the front desk let them know the smell was pee on the pull out. Asked if i could move and they told me they had no where to move us to. So 3 of us had to sleep on the floor. The next morning i ask to speek to the manager they told me no one was there. I asked what could be done and they said a manager could call me Tuesday and there gonna clean the bed.... that did not help the fact i paid for a room with beds and got the floor

Plussat: Waffles and room space

Miinukset: Tv position between bed and siiting area view

Plussat: The gentleman that checked us in was extremely friendly and greeted us daily. The breakfast on Saturday was very good with eggs and a potato dish with peppers and sausage!

Miinukset: The bed was not very comfortable.

Plussat: Nice, clean, quiet, friendly, close to everything, and the breakfast was great!

Plussat: Convenient

Miinukset: Pillows

Plussat: Location, room quality, wonderful amenities, staff was delightful, free parking and WiFi and breakfast.

Miinukset: Couldn’t figure out the Kuerig coffee machine. Otherwise, perfect!

Plussat: Cleanliness of the room and friendliness of the staff. The breakfast was amazing

Plussat: Location

Miinukset: Stool became clogged.....

Plussat: It was clean. Free breakfast. Staff was helpful. There was some alarm problem in my room but they fixed it quickly.

Miinukset: Should keep at least one free complementary water bottle.

Plussat: Room and hotel was very clean.

Miinukset: First 2 days pancake machine had sign that said it was not working so I didn't ask. But it was on and moving. 3rd day someone asked and they said yes its working and moved the sign. The machine was on all 3 days. Seemed odd.

Plussat: Breakfast was very good.

Miinukset: There was no fresh air, no fans in bathrooms. Was checked into a dirty room upon arrival (which was an hour after posted check in time).

Plussat: Breakfast was good.

Miinukset: The egg omelets were not very good.

Plussat: Bed good service great

Miinukset: All good

Plussat: The front desk manager went out of her way to help us find the Walmart museum.

Miinukset: Notice a $20 charge to our room when we got back home. Assume they will credit our account within a few days since we did not do anything to incur the charge. Just a slight nuisance to think about.

Plussat: Room

Miinukset: I booked for room and breakfast. Room great, breakfast was worst I have ever had at HIExp. No one was taking care of the area and most everything was empty.

Plussat: Breakfast was great and the new beds were very comfortable.

Plussat: Bfast was really good.

Miinukset: Bed was not comfortable for either of us. Room was very small for the price.

Plussat: nothing to like

Miinukset: Did not change bed sheets , which were coarse and stained, did properly clean bathroom or vacuum floor , extremely noisy aircon, no fresh air , poor ventilation - l got bed bugs !

Plussat: Where we staying was huge apartment and very clean. Very good value

Miinukset: Location ok

Miinukset: I like dogs but I was a bit taken back by seeing two dogs running around in the lobby. Again, I don't have any issues with dogs. I'm just not used to seeing dogs when I come into a hotel.

Plussat: Everything was good!

Miinukset: Cox Service kept going in and out of service.

Plussat: The apartment was comfortable and roomy. Full kitchen and a great walk in shower. We love the 24 hour coffee bar. The folks were helpful and gave us great food suggestions. We will be back.

Plussat: Best place in town.Feels like a home.

Miinukset: Nothing

Plussat: A business hotel with full kitchens and large comfortable rooms. Particularly enjoyed the restaurant, Meld. Very creative and excellent value for great food.

Plussat: Comfortable Rooms, bigger than expected. Clean and spacious bathroom.

Miinukset: Breakfast was very poor

Plussat: Two-room suite with kitchen was nice and useful. Location was fine.

Miinukset: Trash cans could have been emptied after previous guest left. Long black hairs on shower floor was a real downer. Busted arm rest on desk chair was poor. Should have had a nightstand on both sides of the bed. Air conditioner worked well but was very loud and the mechanical unit was located right next to the bed. Floor lamp was non-functional.

Miinukset: Can't recommend this place-needs new management- overrated - should be a two star property.

Plussat: Surprised at how large the apt was. Very comfortable . Fully furnished including kitchen. Good location. Great lighting!! Loved it, will stay again.

Miinukset: Staff wasnt always available

Plussat: We really liked the pillows,bed was good. Good nights rest

Miinukset: Traffic! Bikes Blues Barbeque.

Plussat: Nothing

Miinukset: Worn, dirty, damaged furniture, air conditioner did not work, elevator is sketchy.

Plussat: Breakfast was great from 7am to 10 am, location was just 3 miles down the road from Rogers Arkansas were the Walmart Amp. theater was located. plus they had two desktop computers side x side for my boys to play there games on in front lobby that made their day!!

Miinukset: The indoor pool was closed for repair, my two young boys were disappointed they could not swim.

Plussat: Our room was nice and it was cool when we arrived which was really nice treat!

Miinukset: Signage. It was hard to find in the datk

Plussat: The breakfast was quite good! The hotel was easy to find and the clerk who checked us in was friendly and helpful. Though there seemed to be a lot of guests, there was not a lot of noise in the hallway

Miinukset: More coffee for the in room coffee maker

Plussat: The pool and hot tub were nice along with the patio they had avaliable right by them.

Miinukset: They charged additional fees after my quoted price from booking.com The bed was hard and the sofa bed wasn't comfortable at all.

Plussat: Very convenient to book a room on short notice.

Miinukset: The pool and hot tub were under renovation which would have been nice to use.

Miinukset: Bed very uncomfortable and smelled of vomit

Plussat: Good breakfast. Very clean rooms and very nice hotel workers. Great location very close to Crystal Bridges which we visited.

Miinukset: There were 3 of us in the room and there wereb3 bath towels but only 1 wash cloth. Had to go down to the front desk to get more.

Plussat: Good Value

Miinukset: No

Plussat: Rooms were very good size light and airy. Bed comfortable staff helpful and friendly.

Miinukset: Breakfast was POOR - Paper plates !, Plastic cuttlery and very limited Choice. Conference room facilities very poor small rooms and no projection equipment and TV too small to use.

Plussat: The breakfast is awesome and the staff is wonderful.

Miinukset: The fact that the price went up almost $20 from one weekend to the next. And the sad part is the weekend that it was cheaper was actually a convention weekend.

Plussat: They have a kitchenette in every room

Miinukset: It’s very dirty, most everything is broken, and there are zero staff to be found waited thirty minutes to Check in and was charged fifty dollars more than what I made the reservations for on booking.com

Plussat: The pillows are so soft

Miinukset: Under construction right now but for the most part, it’s great!

Plussat: Breakfast was good. Room was nice.

Miinukset: We arrived to a lobby under construction and they didn't have our reservation. Booking.com staff helped us get it straight but it took us 45 minutes to get into our room. Staff complained about the rate we got on booking. We went out to visit family in the area and returned around 11 pm. They had locked us out of our room because they had failed to get a credit card from us when we checked in. The next morning I noticed that another hotel had charged my credit card associated with Marriott. I called booking again. They helped me sort it out but this took another 30-45 minutes and the staff at TownPlace were rude to the Booking.com guy. We also didn't like that all the construction was blocking halls and stairways. It was unsafe and like an obstacle course getting to our room.

Miinukset: The room was not cleaned good enough.

Plussat: breakfast was good. I had four granddaughters with me and there was something for everyone. The lady working that area was super nice. My laptop dropped off the cart when I was going to the room. It was found and locked in the managers office. Very thankful for that.

Miinukset: After checking in I checked my account, the pending amount was more than Booking.com confirmed. I was told it was a "Holding Fee." If a credit card is given I don't understand the need for a Holding Fee.

Plussat: The beds are like getting a big hug!!!

Miinukset: The tub drain was broken and water from shower always ran on to floor .tubs need corner protectors to keep water in tub area not on the floor

Miinukset: constuction and updating made a mess.

Plussat: Location and staff were great!

Miinukset: Lobby smelled like very stagnant air. Room smelled like a middle aged man and overall decor needs to be updated.

Plussat: room was clean

Miinukset: Television did not work and there was no staff on hand to fix. The front desk told me to check the plug and could offer no additional support. HVAC unit did not work properly.

Plussat: Breakfast was plentiful and delicious, and the beds were super-comfortable. My friend and I had a great time! We were also impressed by the mini-kitchen, though we were there for just one night.

Plussat: Staff was very nice and helping

Miinukset: Hotel was undergoing renovation/maintenance.

Plussat: Very clean

Plussat: Every thing great/

Plussat: The room was great. It was quite and we slept good! And the staff were helpful and very friendly!

Miinukset: No complaints!we were only here for one night,but I would definitely stay again!

Plussat: Close to airport

Miinukset: Smelled in the hallways, never seen wood like floors in rooms, cleanliness could’ve been better, breakfast was just ok. Coffee was more like tea.

Plussat: How close it is to the airport & parking rates while traveling are great!

Miinukset: The room rate was far above what its ever been in the past!

Plussat: Very convenient and breakfast was good.

Miinukset: No

Plussat: My husband loves the breakfast bar. That is a great service plus it's close to or family.

Miinukset: No! Have no issues at all.

Plussat: Very quiet - would not have known any other guests were there, despite there being a motorcycle rally in the area.

Plussat: Breakfast

Miinukset: Pillows

Plussat: Very close to airport and shuttle service was excellent.

Miinukset: Nothing close to it other than airport.

Plussat: Breakfast

Miinukset: Bed and pillows were not the most comfortable.

Plussat: Great price

Miinukset: Not a great location. Not near any gas stations or stores

Plussat: Close to airport

Plussat: Very clean, great staff absolutely beautiful

Miinukset: The pool is a little cold, but there is probably a good reason behind that.

Plussat: Staff at the front desk was awesome! She provided coupons for local restaurants and gave us choice of room. The room was very clean and furnished nicely.

Miinukset: This is not a criticism but I wish the room had a microwave.

Plussat: The bed was clean and comfortable. The check out time was also convenient.

Miinukset: No

Plussat: Spacious room. Comfortable bed. Quiet weekend getaway.

Plussat: Friendly and hopeful staff

Miinukset: My room was not clean. There were coffee stains on the bathroom counter, hair on the tub, spider webs above the shower, and a bug in the bathroom.

Miinukset: Only thing I didn't like was the cancellation policy Even though I didn't need it you never know when an emergency may come up.

Plussat: The cleanliness and quiet atmosphere.

Miinukset: The lighting in the room.

Plussat: Good location nice rooms

Miinukset: Odd layout where room windows face interior open area, so dark

Plussat: Room was quiet and comfortable.

Miinukset: The indoor pool was freezing cold to the point even kids did not want to get in it. There was no water in work out room even though dispenser was there.

Plussat: The staff were GREAT!!!

Miinukset: Need vents in the bathroom and air freshner

Plussat: The smoking section outside?

Miinukset: No microwaves in room.

Plussat: Nice pool. A hot tub would have been nice

Plussat: Location and amenities.

Miinukset: After 1st night, room keys did not work.

Plussat: The room was clean.

Miinukset: No hot water in my room the first morning. I called the front desk from my cellphone because the phone in the room did not work either. I was informed that maintenance would not arrive until 9:00 am. So I took a cold shower. Came back to the hotel that evening. Maintenance had never been sent to the room and the manager on duty had no clue what I was talking about. So I had to wait an hour for her to find another room for me to move to that had hot water. There was no offer to comp even part of my stay for the inconvenience. The elevator is not centrally located and if you are staying above the main floor, it will be a lot of work to get your luggage in and out of your room. Not a great location, it is off the freeway but it's not near restaurants. I will not stay here again.

Plussat: The price was great and the room was comfortable !

Plussat: Good breakfast. Great bed

Miinukset: Seemed a bit worn

Plussat: Location for us!!! We was minutes away from where we needed to be!

Miinukset: Nothing bad to say had a great stay!

Plussat: Location was fine. Room was fine with a comfortable bed.

Miinukset: Toilet seat was broken in the bathroom. Called but on the weekend no person available to fix it and all rooms were booked. The next morning there was no hot water for a shower!! Breakfast was not the best. Eggs were flavorless.

Plussat: It was ok. It was a little tight moving around in there with so many other people.

Miinukset: towels to be washed more often without having to ask for that

Plussat: The bed is hard.

Miinukset: Location, cleanliness,staff is friendly.

Plussat: Staff is friendly and helpful. Hotel is clean.

Miinukset: The only thing that would make the hotel better is a restaurant or lounge that is open on The Weeknds

Plussat: Beds were comfortable. Breakfast was good

Miinukset: Staff not very friendly key cards don’t work. Breakfast area too small.

Miinukset: Icemaker on the fourth floor did not work.

Plussat: The freshness look of all the area. The breakfast offered was very good.

Miinukset: Access to television and internet was challenging until clerk assisted. TV had something missing with cable that needed connected and getting on internet was more difficult than other hotels stayed at.

Plussat: Price, location

Miinukset: Leaking shower

Plussat: It smelled so nice and refreshing and everything was clean and neat!

Miinukset: There was no sign on hotel to let us know if we arrived.

Plussat: Hotel was clean staff was friendly and location was excellent

Miinukset: Breakfast did not offer any hot items only the usual Continental type.

Plussat: Quiet, no complaints

Miinukset: No pool, hard pillows

Plussat: Bed was comfortable and breakfast was nice. The lady at the front desk was nice and accommodating.

Miinukset: We had a handicap room which was nice except the bathroom door banged against the entrance door if not kept shut all the time. It would have been better if there had been a shelf to put makeup etc on. It was hard not having a place for things—had to be on top of commode or on sink which wasn’t convenient.

Plussat: Check in front counter guy was rude

Plussat: I liked the cleanliness, friendliness, and value. Hotel is fairly new, beds were comfy, good neighborhood.

Miinukset: I could hear people talking and walking through the walls.

Plussat: Bed was comfortable and front desk staff was nice and remembered me from my last stay.

Miinukset: Everything was great. I have nothing to change about this hotel. Hope the price stays the same. This is the hotel I stay at when I have an early surgery.

Plussat: Location and quiet

Miinukset: The bed was hard as a rock, very uncomfortable

Plussat: The location was good and the hotel was easy to find. The room was clean with a comfortable bed. The breakfast had ample options for a continental breakfast. The staff was friendly.

Miinukset: The room had a couple of minor maintenance issues that need to be addressed, but nothing that distracted from the comfort and cleanliness of the room.

Plussat: Room was clean.

Miinukset: Didn't sleep well. Pillows are uncomfortable and its far too loud; both from outside street noise and inside.

Plussat: Great value, clean. Friendly check in staff. Located near great selection of restaurants

Plussat: nice decor. hotel staff always polite and professional.

Miinukset: a/c not working properly. had trouble cooling and room felt damp.

Plussat: Friendly staff, clean, comfortable.

Plussat: The location and the staff. They are always so helpful. They apologize when things aren't right and they help when they can.

Miinukset: I miss the hot tub and the pool is soooo cold it's not enjoyable to swim in.

Plussat: I liked the pool and the room Was comfortable

Miinukset: No hot tub ,and wish they had a discount breakfast

Plussat: The staff was very willing, almost anxious, to go the "extra mile"

Miinukset: The pillows did not work for me (so very minor an issue - will not prevent booking again here)

Plussat: The hotel very nice and very clean that why I like it

Miinukset: I don''t like because in the morning when I found out the safety windows its broken cannot lock so I very very scary I felt not safe at all

Plussat: Everything was good except for the bar/startbucks area.

Miinukset: The bar/Starbucks is over priced. The employees need training on how to operate their machines. Asked for a small coffee and was doubled charged and they said they don't offer smalls only medium and bigger.

Plussat: The room was quiet. We didn't eat breakfast, but enjoyed the cookies that were offered.

Miinukset: I am handicapped and couldn't use the shower due to having to step over the tub. A walkin would have met my needs as a handicapped person. The bed was difficult to get into due to its height. Once in it, it was very comfortable.

Plussat: Very clean. Nice amenities. Great value.

Plussat: The hotel had a free hot breakfast, which was nice. The front desk staff was also very friendly.

Miinukset: The hotel wasn't bad, but for the price that I paid I expected a little more. The bathroom was very cramped.

Miinukset: property is tired looking. rooms need updating. not your usual standard. bathroom not up to par

Miinukset: No

Plussat: Location

Miinukset: Barking dog across the hallway did not let me sleep. Door lock defective, wood not lock. Bathroom door defective would not lock. Dirty carpets in hallway. A horrible experience.

Plussat: Powdered eggs and sausage slabs. Your average fare for an average hotel.

Miinukset: The exterior and entry were disheveled and looked like it needed maintenance. Paper thin bath towels. The room was quite small and the bathroom was tiny.

Plussat: Good value for the money but very basic accommodations. Toilets are so low it's difficult to use them.

Miinukset: We requested a king bed room and were given one upon arrival. Half of the room was VERY hot and we asked to be moved to another room. We were told that there were no more King bed rooms available so we were put in a double bed room. After a few minutes were told that they were issuing a credit to us for our inconvenience. Our stay was fine except for the noisy people in the adjoining room. The breakfast was typical motel fare and was very good. The lady who was taking care of the breakfast room was, I think the manager who said she had worked there 20 years, very courteous and kept the breakfast room very tidy.

Plussat: Clean,comfortable and well priced

Plussat: Very comfortable beds and pillows

Miinukset: Shower door almost fell off. Blow dryer and holder fell out of the wall

Plussat: First floor room and clean.

Miinukset: No tissues in room and clerk couldn't find any.

Plussat: Breakfast was delish!!

Miinukset: Alot of small ants in room, on sink, floor and furniture... but no big deal.

Plussat: The staff was very pleasant and ready to help.

Miinukset: Our two night stay involved two rooms. Wen we arrived our room was over 80 degrees. It too most of the night for it to cool off with the a/c set to max. The sink was clogged and drained extremely slowly and the temperature control knob on the shower was broken at tepid. The door closers slam the doors so all night and the next morning we were awakened by slamming doors from other rooms. I notified the front desk about the sink as we left for the day only to discover a wet towel in the floor when we returned. I turned on the sink to wash my hands and water poured onto the floor under the open vanity. They moved us to a new room which was again over 80 degrees and again took all night to cool off into the mid-70s.

Plussat: Nice beds, the "wood" floors are nice, and everything was clean

Plussat: Location

Miinukset: Room had a bad smell, possibly sewer gas?

Plussat: Breakfast was okay. Would have liked some fresh fruit. We appreciated the laundry facilities.

Miinukset: Standard amenities at most motels, such as fridge and microwave, required an "upgrade" at this motel.

Plussat: Great customer service!!! Awesome rooms

Plussat: Was surprised to find a jacuzzi tub! Had no shower!

Miinukset: There was no shower

Plussat: The staff Mng Melissa in particular was amazing and super helpful and friendly. She helped us with our uni needs and everything was great. We greatly appreciate her prompt attention to this matter and how very efficient she was in finding a solution that really didn't put us out. Though it COULD HAVE BEEN A PROBLEM THAT WOULD HAVE PREV OUR STAY.

Plussat: Room was clean & recently updated. A/C was on before we got into the room & stayed nice & cold.

Miinukset: Bed was hard & not very comfortable. Very little out for breakfast.

Plussat: Lots of channels on TV including local stations and HBO. Many places to eat within walking distance.

Plussat: Night staff was accommodating

Miinukset: Saturday staff. Charges on card too much

Plussat: Location was good!

Miinukset: Need protein on breakfast bar! Need towels for four in room! Only two sets of towels!

Plussat: Nothing

Miinukset: Room, and halls were filthy, door, had to fight with to shut and lock because its out of square, had to shove it to.open, the bathroom had no soap, i had ti request it, the smoke detector was beepimg had to call someone to change the batteries. Extremely dissatisfied for what i spent on it!!

Plussat: Friendly staff...everything was so clean and looked nice...beds were so soft.

Miinukset: There was a gap around the door that led to outside. There was a storm and rain blew in.

Plussat: I’m glad the floor wasn’t carpet. I appreciated the ground level room with a door directly outside so that we could easily bring our mountain bikes inside for the night.

Miinukset: My partner said that the female staff made him uncomfortable during check-in, like she was behaving in a sexually suggestive manner and was dressed inappropriately/not professional. The bed was extremely firm & very difficult to sleep on. While the floors and decor appeared to be newish, the rest of the room appeared to be extremely old & outdated. The walls had old texture and cheap, ugly paint. The upholstered chair was stained and worn. The entire bathroom looked about 40yrs old - stained & discolored, old fixtures, a shower head that was placed way too low, just awful and gross looking.

Miinukset: Room 117 The chair that you sit down in was covered in grease and Dried paint. The work desk was so loosely put together that i was afraid it would collapse. The Bathroom faceplate had dried paint all over it and the outlet look like it had been fried

Plussat: Staff was awesome.

Miinukset: The only problem with our room was the bathtub was really old looking, but it was clean, and not enough space on the vanity for toiletries. Other than that it was great.

Plussat: Location

Miinukset: Dirty Uncomfortable beds Only two thin pillows on the bed Very small tv, maybe 24 No coffee pot in room No trash bags in trash bins Elevator very very slow Hair all over the floors Blood splatter on the shower wall

Plussat: It was exactly what I was expecting at a very good price.

Plussat: Nothing

Miinukset: Everything

Plussat: Friendly staff ant it was quiet

Miinukset: It was hard to find the right driveway onto the property

Plussat: Staff was outstanding!!!

Miinukset: Need shower curtain that keeps the water inside not all over the bathroom. Be nice to have a coffee pot in the room.

Plussat: I never really had breakfast but if I do ill let you know.

Plussat: Location

Miinukset: Toilet handle was broken had to keep lifting back toilet lid to flush Bed was very hard and uncomfortable Had to wait at front desk a long time before someone came to check us in Trash piled up outside entrance door when leaving as same as when coming

Plussat: The rooms have a full sized refrigerators and a place to cook so that’s very convenient. They also have a laundry facility.

Miinukset: It wasn’t kept clean, the place is right next door to a doggie daycare/boarding facility so you hear dogs barking all of the time, and the elevator is pretty questionable.

Plussat: The staff was very friendly. There were a couple of little snafus which were put right with no problems.

Miinukset: There was definitely an odor in the 4th floor (smoking) hallway. The room itself was clean and well put together.

Plussat: The only really good point to this hotel was the location. It was not far from Pig Trail Harley and only about 20 minutes from Dickson Street.

Miinukset: The beds were horrible. Unbelievably hard and uncomfortable. We asked for a king and was given a double. We booked our stay 9 months in advance and asked for our rooms to be grouped together. When we got to the hotel, we were told we couldn't do that and some people in our group were on a different floor. The staff was completely unorganized. Some of the room doors didn't even latch properly and could be pushed open from the outside. The rooms came with a "kitchenette ", but you had to rent your cookware and dinnerware. You also had to rent a coffee pot if you wanted to have one in the room. When we arrived after check in time, we were told they didn't have enough rooms ready as they only had one housekeeper. The price was decent compared to other hotels in the area, however, it certainly lacked amenities.

Plussat: There was motorcycle parking right in front of the office. We felt safe leaving our cycles while staying on the 4th floor.

Plussat: Staff was very nice and facilities were very clean. Ac worked great. Rooms were very large and accomidating. If they just put in nice mattresses and pillows this would be an awesome hotel!

Miinukset: The room didn't have enough towels for showering. The beds were like sleeping on a flat rock. The pillows were so thin it was like they weren't even there.