Hotellit lähellä Fort Smith

Plussat: Size of rooms was impressive and hotel and rooms up to date and very clean

Miinukset: Nothing at all

Plussat: The room and hotel overall was clean. Staff was friendly

Plussat: We stayed at a Homewood, Best Western, Marriott and Hampton Inn. You all were the best of all.

Plussat: Breakfast very limited due to covid

Miinukset: Wish they had enforced mask policy

Plussat: The facility and staff was great as usual a little disappointed in the flooring as if the carpet had just been cleaned or needed to be

Miinukset: The room smelled bad like mildew or dogs

Plussat: The room was nice and clean. The staff was friendly and helpful. We definitely recommend this hotel and will stay there again when in town!

Plussat: clean and easy access, close to activities, niteclubs, historical points of interest

Miinukset: looks like it could use a little refreshing. the drapes in our room had tears, the tile in the shower was cracked, the water tasted like it came out of a garden hose.

Plussat: bed very comfortable

Miinukset: no free continental breakfast for breakfast buffet for $8, fruit was very poor, had black bananas restaurant was out of steak and most everything for dinner

Plussat: Very clean, very accessible.

Miinukset: Bed was not very comfortable.

Plussat: They moved us in to a clean nicer room

Miinukset: The first room they put us in was not properly cleaned

Plussat: The general manager was exceptional and polite and professional.

Miinukset: Hmmm... due to covid the housekeeping is a bit lacking. And breakfast was pitiful.

Plussat: Nice room

Miinukset: I booked this property specifically because they offered airport shuttle service. ...They did not, even though their site never posted it was cancelled. I had to take and pay for a taxi. The console in the room had sticky, dirty spots all over.

Plussat: As above

Miinukset: NOone at the front desk worn a face mask.

Plussat: It was located close to the hospital where I had to go.

Miinukset: Pool was closed Phones didn’t work in the room

Plussat: Location

Miinukset: Pool wasn’t open and no bath tub in room

Plussat: How clean the room was.

Miinukset: The bed was too squicky.

Plussat: Easy access to highway and restaurants.

Miinukset: The hotel staff came into our room unannounced and then hung up on us when we called the front desk about it. When we checked out (front desk clerk) was extremely rude. If I could give zero on staff, I would.

Plussat: The staff was nice I think back door should be locked at all times that is why u got a card I feel safety frist I’m not a smoker so do like that people stand right at the back door and smoke 💨 u should have a place for smokers . But it wa

Plussat: Then general manager checked me in and could not have been any more genuine and warm . Definitely the right job for her. Very pleasant and accommodating to me and answered all of my questions professionally.

Miinukset: I was charged an extra 20.00 without any reason given to me I’m very busy and haven’t made the time to ask why That’s the only negative

Plussat: Convenient uptown

Miinukset: A lot of noise looks like maids are off on Sunday

Plussat: Location

Plussat: AC

Miinukset: I asked for another night at around 9am Saturday. Was told it was added. Notified at 4pm while asleep that she didn't add the night. Other staff were not aware and it was an avoidable situation.

Plussat: I enjoyed the comfort of the room. Such a comfortable bed and the sofa was comfy as well.

Miinukset: The hotel description stated"Hot Breakfast" which consisted of a snack sized packaged banana nut muffin,an apple and a bottle of water. The pool wasn't open. Both amenities were boasted on the website.

Plussat: Awesome

Miinukset: The hotel did not have in room coffee available . They also did not have coffee available in the lobby. The attendant said management told them hot to put out the coffee anymore. The same person also apologized because all in room coffee was decaffeinated

Plussat: Location

Plussat: I have stayed here quite a bit and they really get it with customer service. I could not ask for better.

Miinukset: No.

Plussat: Everything was great! Comfortable bed, clean room, and loved the popcorn bag!

Plussat: Location and having a separate bedroom.

Miinukset: The room needs to be cleaned and spruced up a bit.

Plussat: Very comfortable

Miinukset: N/a

Plussat: Everything from the room to the staff was great. The breakfast was fantastic - Hotel employee specifically was amazing at getting the breakfast together and treated my family like royalty. I can definitely see us coming back at some point.

Plussat: The breakfast is excellent here.

Plussat: Cleanliness. Staff was attentive.

Plussat: Extremely clean! Enjoyed staying there.

Plussat: Room, breakfast,recepcionista and some housekeepers

Miinukset: Pool

Plussat: the room space was perfect.

Miinukset: nope!

Miinukset: Air conditioner not working well

Plussat: The quiet! The friendly, helpful staff, and great breakfast.

Miinukset: Pillows were difficult to arrange, bed was a little too firm, and we noticed left over pee on the side of the toilet from a former guest.

Plussat: Nice room and Personel very Attentive

Miinukset: Small TV

Plussat: Lady at the front desk was really nice,i was worried a little since i arrived earlier than check in time but she assured me it was ok to check in.she always had a smile every time we walked past her.the breakfast time was awesome, its was our favorite part of the stay all because of the the lady in charge.she was very helpful,all smiles,engaged with us and couldn't wait to see us everymorning.we got very close it hurt to say goodbye.i realised during my stay she was like that to everyone.God willing we will definately be back.

Miinukset: The throws on the edge of the beds were dirty.

Miinukset: Way too noisy. .. Drunk people in hallways all night long

Plussat: It was clean and fairly nice breakfast was run of the mill hot breakfast!

Miinukset: It was not quiet people in hall and teens yelling and doing cannon balls in pool so didn't stay pool side more then ten minutes! And snack items are high a dollar for a can coke a two dollars for small bag of cookies small chips 1.50 so we made a trip to Walmart over all stay was OK!

Plussat: LOCATION

Miinukset: Mattress was horrible Refrigerator did not work well Air conditioner was loud and noisy and Kept shutting off

Plussat: The fitness center was amazing and the breakfast!!!

Miinukset: We wish the pool was open our first stay but maybe by the second stay it will be.

Plussat: The room was beautiful

Miinukset: The breakfast was not very good

Plussat: It was a great place.

Plussat: Great staff

Miinukset: The outside trash not being emptied. The back door no entrance in

Miinukset: 1. The breakfast was the worst. 2. The staffs are unkind. The breakfast is the worst. I think it's a waste of money to pay for the hotel.

Plussat: Leaving

Miinukset: Advertised pool closed and empty. Two remotes and TV still failed. Broken ice machine. Key did not open exterior entry door.

Plussat: Price

Miinukset: Upstairs, and no elevator.

Plussat: Room was clean, quiet, ease of access

Miinukset: Breakfast was not until 7am. Are you kidding me? That's at least an hour late for most travelers. We were billed the second time even though we had already paid, so now I have to dispute the charge to my account. What a bother.

Plussat: Nothing

Miinukset: Their wasnt even a room available and they were under construction and very disorganized! Sent me to their sister hotel cause they didn't have a room and that one was also not nice or clean. Very bad hotel

Plussat: Nothing

Miinukset: The room was dirty, bed sheets were stained, towels were stained and bathroom had mold in it. Room was very dirty and smelled bad.

Plussat: Loove the, hottub and pool

Miinukset: The front desk receptionist was rude and didnt care things were wrong

Plussat: I liked the price. I appreciated that the receptionist worked to get me a better deal without me asking.

Miinukset: Some things in the room could have been maintained better. There was supposed to be a mini fridge, but my room did not come with one. The staff could stand to be more knowledged about the area.